Avis clients sur Velocity

par VRC Insurance Systems

Note moyenne

  • Note globale
    4,1 /5
  • Facilité d'utilisation
    3,5 /5
  • Service client
    4,4 /5

En savoir plus sur Velocity

Logiciel d'assurance pour les agents généraux, les administrateurs de programmes et les transporteurs. Gère les évaluations, l'octroi d'assurance, la gestion des documents, la facturation, les réclamations, les portails clients, etc.

En savoir plus sur Velocity

15 avis affichés

Utilisateur vérifié
Agency Owner
Assurance, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 24/01/2019

"Great Company"

Commentaires: I look at velocity for business quotes. I always have them quote it and I love I get to work with a company that’s open to different types of business insurance.

Avantages: The quickness! When you are looking for a great business quote I always look first at velocity.

Inconvénients: Well, maybe if we could get a business quote approved sooner but I get it’s a process.

  • Source de l'avis 
  • Publié le 24/01/2019
Dawn M.
Diretor of Office Services
Assurance, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 13/10/2016

"Functionality"

Commentaires: I've been with my company now for close to 3 years so I'm fairly new to Velocity but my experience thus far has been excellent. The pros to the system would include Velocity's ability to maintain a database as well as the accounting functionality which I'm happy with because my previous employer had two different systems for these two functions. I've also been impressed with VRC's timely response and attention when I have questions. I rated the ease of use with 3 stars because I would like to see more hyperlinks from one screen to another allowing for easier workflow. Overall my experience with VRC and Velocity has been excellent but as with most technology there are some learning curves to the process.

Avantages: Its ability to grow as our company grows and its ability to maintain our database and our accounting information in one place.

Inconvénients: The flow from one screen to another.

  • Source de l'avis 
  • Publié le 13/10/2016
Thomas B.
Founder
Logiciels, 11-50 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    1 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    1 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 03/08/2018

"Waste of Time Had to go back"

Avantages: The price was good but ultimately this all wound up costing me extra money and a lot of lost time.

Inconvénients: Bad company. I had a couple of properties that i switched over and they were both canceled and i had to go back to the original company. Ultimately it was a huge waste of time.

  • Source de l'avis 
  • Publié le 03/08/2018
Amy B.
Operations
Assurance, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 12/10/2016

"Would Highly Recommend"

Commentaires: We purchased VRC to be our Agency Management Solution in 2006 and it has grown and scaled with our changing needs! VRC has continually released upgrades and updates constantly improving the product per our users needs. Since using VRC we have not had to turn down a request from our owners to perform any task within our Agency. I would highly recommend this product to any one needing a flexible platform.

Avantages: The flexibility of the product to perform the functions I need.

Inconvénients: The fact that we can't make the screen bigger

  • Source de l'avis 
  • Publié le 12/10/2016
Janice M.
Accounting Supervisor
Assurance, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 13/10/2016

"First time user"

Commentaires: My company doesn't do a lot of the accounting processes. As I learn new ways to efficiently processes within they system, I share them with my staff in an effort to make our department more proficient within the system. Each year I learn more ways to utilize the program.

Avantages: The ability to modify screens to work for department purposes.

Inconvénients: That the system processes without being in balance such as cash, general ledger, etc

  • Source de l'avis 
  • Publié le 13/10/2016
John K.
Consultant, IT
Assurance, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 13/10/2016

"Velocity - Quick Customizable Insurance Solutions"

Commentaires: Velocity scripting has allowed our company to streamline and automate our workflows. Processes that would previously take someone a few hours of time everyday can now be completed with the click of a button. Velocity API's have taken our website from a static, information only experience, to a fully interactive portal. Customers can now interact in real-time to service and bind business.

Avantages: Customization tools like scripting. Vast API's

Inconvénients: User interface is outdated

  • Source de l'avis 
  • Publié le 13/10/2016
William F.
Sales Manager
Assurance, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    3 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 21/11/2018

"Service"

Commentaires: My experience wasn't terrible, however, there are competitors our there that did a little more of what I was looking for

Avantages: The service we received from Velocity was top notch and I would say that's the best part of their company.

Inconvénients: I wasn't thrilled with the document management aspect of Velocity and have since deflected to a competitor that is more aligned with our parent company

  • Source de l'avis 
  • Publié le 21/11/2018
Riley D.
Agent
Assurance, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 25/07/2018

"We have used Velocity in my office for a little over 2 years"

Commentaires: All in one program.

Avantages: It is an all in one program. Onboarding new hires is much simpler compared to before we switched over; we used to have one program for accounting tasks and one for storing client info which made training a huge task.

Inconvénients: There are certain tasks that are difficult to reverse, such as when a mistake is made when generating an invoice.

  • Source de l'avis 
  • Publié le 25/07/2018
Blanca G.
Policy Services Supervisor
Assurance, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 13/10/2016

"First Time User"

Commentaires: My overall experience was good. This is my second time attending the conference and have gained a lot of knowledge. One of my favorite parts was knowing a little more about the VRC team!

Avantages: The scripting feature which allows you to customize your process more.

Inconvénients: At this time, we cannot make the Velocity screen bigger.

  • Source de l'avis 
  • Publié le 13/10/2016
Utilisateur vérifié
Commercial Lines Producer/CSR
Assurance, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 20/08/2018

"Velocity Review"

Avantages: They have a built in rating, self service portals for the clients, you can custom apps as well.

Inconvénients: The ease of use is not that helpful. The flow from screen to screen is challenging, you cant make the screen bigger if needed, However, once you get use to this, it works pretty well.

  • Source de l'avis 
  • Publié le 20/08/2018
Ryan W.
Underwriting Operations Supervisor
Assurance, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 12/10/2016

"Reviewing Velocity"

Commentaires: I like the multi-functionality of Velocity and ability to pull various information around from various screens.

Avantages: The software is user friendly.

Inconvénients: Some of the limitations regarding back end scripting.

  • Source de l'avis 
  • Publié le 12/10/2016
Richard T.
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 13/10/2016

"Super flexibility, rock solid Oracle base with friendly personal support"

Commentaires: Have been using Velocity for 5 years. Have found it solid and reliable.
The interface is a little querky and can appear daunting at first but it is highly flexible, benefits greatly from impressive customization abilities, with its in built scripting tool and external code interfaces.
Most importantly, it is very quick to set up new business lines, needing minimal input from the VRC team, though they are always ready to advise and help.

  • Source de l'avis 
  • Publié le 13/10/2016
Matt T.
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 17/10/2016

"Velocity review"

Commentaires: The big downside to the software to me is the GUI. But with the addition of all of the portals we can make/use, and the future with the new dashboard, this can be a non issue. The back end of Velocity, especially with all the rating results, are spot on every time.

  • Source de l'avis 
  • Publié le 17/10/2016
Tushar P.
Velocity user engineer
Automobile, 10 000+ employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    5 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    3/10
  • Source de l'avis 
  • Publié le 14/01/2019

"Very good application"

Commentaires: It helped in solving many problems and useful for many engineer to review.

Avantages: Velocity app Allow user to use features user friendly and give more easiness to perform operation.

Inconvénients: This app icon is not feasible. It resembles with the icon of other apps which is not so cool.

  • Source de l'avis 
  • Publié le 14/01/2019
Donnavan T.
Director
Assurance, 10 000+ employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 13/10/2016

"First Impression"

Commentaires: I've just started using Velocity, so I have very limited experience. However, from by experience thus far, it seems to be a very robust system. For the most part, the navigation is straight forward; it seems to meet the needs of our organization, although we are new users of the system. We look forward exploring deeper Velocity's capabilities to help support our administration.

Avantages: It seems like the industry standard, and it's pretty evident why.

Inconvénients: Still getting a feel for it.

  • Source de l'avis 
  • Publié le 13/10/2016