Administrator / User review

Publié le 26/01/2017
Leticia R.
CTMS Administrator
Produits pharmaceutiques, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have chosen ClinPlus CTMS after reviewing 5 different commercial CTMS because it is the one that best suited our needs. After evaluating the system we can confirm that the most important strengths are flexibility in configuration (e.g the possibility to create new fields and tables, ), the possibility to import external data (EDC, excel), easy to use, built-in eTMF, tracking of stock and shipments of medication and samples tracking (no other CTMS we reviewed had this option).
Above all, I would like to highlight the technical support, they are very quick to answer and solve the problems that you find, if you have doubts about how to handle some task they give you ideas on how to handle it and above all it is a "live" software, I mean, according to the needs of its customers they update the CTMS.
For our needs, the weaknesses are that using some modules such as the contacts the system slows down, and the reporting system that has to extract the data is somewhat limited and complicated to use.
In conclusion it is a system that is definitely recommendable

Avantages: The flexibility in configuration and the support

Inconvénients: The reporting system is somewhat limited

Systems Manager Review

Publié le 19/04/2017
Adam R.
Hôpitaux et soins de santé, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We conducted a consolidated review of 10 Clinical Trial Management Systems prior to selecting and implementing ClinPlus. Clinplus was the closest match for our requirements, with a great balance of features, usability, and value for money. The system has great standard functionality, but the ability to create additional fields and reports as required is a real plus. From a system support perspective, the ClinPlus team are a pleasure to work with. They are quick to respond to any urgent issues we raise; and are always being keen to take on board our feedback and suggestions for improving system functionality as part of their regular upgrade cycle.

Avantages: Easy to use system with good functionality

Oncology CRO user review

Publié le 14/12/2016
Michelle D.
Assistant Director, Clinical Operations
Recherche, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: As administrator for CTMS within a startup CRO my experience has been positive, the trainer and customer service are very attentive to the needs of their customer.

Avantages: The ease of software.

Inconvénients: The difficulty of adding information for the study reports, very tedious and long.

Réponse de l'éditeur

envoyé par ClinPlus le 14/12/2016

Hi Michelle,

Thank you for you positive review.

We are working on enhancing the custom report module to improve usability including the ability to display data items from multiple data sources.

Bob

The customer service provided has been outstanding! They are prompt, courteous and thorough.

Publié le 07/08/2017
Kathryn J.
CTA Manager
Biotechnologie, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Efficiency and accuracy in document management for clinical trials. With the features provided by this software, we look forward to being able to manage more trials with the same amount of staff members. What more could you want??

Avantages: Once you learn the 'database' way of thinking, setting up your projects are very, very easy. One of the nicest features of the system is being able to 'copy' a whole project. After renaming the copy, you can then make the necessary modifications to set up a new project.

Inconvénients: Customizing reports isn't as simple as I would like. It would also be very beneficial if you could actually sign documents within the database.