Avis clients sur WhenToWork

Mancini International, Inc in support of WhenToWork

Commentaires : 100 percent

Avantages :

The customer support in real time is beyond amazing. Whenever we send an operational question someone (Most of the time [SENSITIVE CONTENT]) get back to us in 5-10 minutes.

Inconvénients :

We have not found any issues that we feel need addressing

WhenToWork Scheduling Software

Commentaires : Overall I am happy with W2W. I would recommend to others because it is so easy to use.

Avantages :

All of our student staff (approx. 120) use WhenToWork to schedule, set preferences, trade shifts, and request time off. What I like most is the ease of use. Our staff are quick to pick up how it works. The preferences portion of W2W is most important to our operation. The students will simply block areas they are unable to work and show areas in green that they are unable to work. This helps the pro staff avoid scheduling conflicts.

Inconvénients :

WhenToWork has not changed much over the past few years, although it may not have to. What I like least about the software is that it does not have a timeclock function. A simple clock in/out function would help the pro staff compare when the staff were scheduled to work and when they actually worked.

Not keeping up

Commentaires : We have been using W2W for more than five years, we just switched to a different scheduling platform that has provided what W2W has not. the platform works ok, but its old and clunky. It's taken way too long to get an actual app that works for phones and tablets. Compared to many other scheduling software companies W2W feels like opening a spreadsheet in 1997 compared to today's modern scheduling platforms.

Avantages :

It was a reasonable starter program especially when there were fewer options. If functions fine.

Inconvénients :

Compared to other platforms, for the cost, others are integrating and innovating better and providing more bang for the buck. Others are also offering additional companion software/apps that can work with their scheduling software.

Best scheduling software out there!

Commentaires : I have used When to Work for about 6 years. It started just online, but now that there is an app, it makes like EASY!

Avantages :

This software is so easy to use! It is the best thing that has happened to scheduling. All I do, is download the app to my phone and I can see my schedule and who is also working. Working for a company with 3 hotels, this makes communication easy. You can send a message to anyone on your team so you don't have to give your phone number out to everyone. Your boss can also post a message to everyone to see too. Now there is no excuse for someone to say "Oh I didn't know I had to work" because it is literally on your phone that you look at everyday!

Inconvénients :

There really isn't anything that I don't like about When to Work. I think it's great!

Great value, limited capabilities

Avantages :

For the WhentoWork price point, there is little better. It serves all the most basic scheduling capabilities at a price point I have yet to see elsewhere on the market. I can generate decent reports and overall gets the job done.

Inconvénients :

There are many features I would like to see that I know I will never because of the current price point which I understand. Some include: Templates for New Employee's shift Eligibility. I have to check each box an employee is eligible for EVERY single time I onboard. This increases the probability of human error substantial. No csv import for schedule. We used an alternative scheduling software because the abilities of WhenToWork were limited. However we had to manually input them into WhenToWork because they lack any mass-import system.

Great software

Commentaires : Great experience! Helps me keep organized and prepare for my shifts.

Avantages :

My organization uses this software to send out schedules and keep track of our hours. I love it. It always tells me how many hours a week I am working and I can also see everyone else's schedule. It also allows me to see what area I will be working before I even get to work so I can prepare.

Inconvénients :

The mobile app has a few difficulties. Unless I'm just looking up my schedule or see who else is working, I do everything else on the desktop version.

Great for Scheduling and Communication!

Commentaires : Pretty positive, very user-friendly and though it doesn't have a ton of extra features it does exactly what we need it to do.

Avantages :

This product makes it easy to communicate schedules, open shifts, and any changes to the schedule without having to send a million emails.

Inconvénients :

Setting up and changes schedules can be tedious and can take a lot of steps.

When To Work is the best scheduling program for the money

Avantages :

This program makes schedule departments easy. I can easily assign employees based on position, location (Categories), seniority, or other factors. It has changed the way we do scheduling.

Inconvénients :

It would be nice if you could incorporate the messaging aspect of the program into Slack or even emails for outlook.

This is a wonderful tool for employee scheduling!

Avantages :

We have been using this for years now and it is an invaluable tool. The employees are able to log in themselves to view schedules, request time off, send messages, etc. It has saved us countless hours of work and paper!

Inconvénients :

There really is not anything negative to be said about this software

Simple Employee Scheduling

Avantages :

Ease of employee management and scheduling. Mobile website. Allows employees to switch shifts with each other in a controlled environment.

Inconvénients :

Slightly dated and clunky interface, with no mobile application.

Easy to use

Commentaires : Allowing everyone to visibly see all those who or scheduled on duty. We have many different levels of employees and allows us to see each employees titles at one time. This also has allowed us to assign task when other groups are need for support because we can see who is scheduled to work.

Avantages :

What I like best about WhenToWork is that all my employees and can see their schedules and the schedules of their coworkers. This lets them know and to be able to plan their day due to who is scheduled, has time off for the day. What I also really like about WhenToWork is that we 10 different sections schedules that employees fall under and you can see the group you need at one time which makes it nice. Instead of seeing all fifty plus employees I can just see just the employees that I supervise. If I need to another group I can do that too.

Inconvénients :

The main thing that I dislike about WhenToWork is imputing schedules for long periods of time are not easy enough. If you do not have full access you can only put in the person schedule week by week. The person that has full access can put in a persons schedule for months at a time. That would be nice access to have for those that do not have full access.

WhenToWork review

Commentaires : Makes my work day that much easier with the mobility I have been able to use it on my phone where ever I am.

Avantages :

The feature that works best for me is the overall schedule of this system.  The ease of scheduling over 90 Officers at my site and the ability to communicate with them. The integration of this system has always been in place at the site I run and that's been 14 years and running now.

Inconvénients :

There isn't anything that I would change with WTW for what I am using it for

A valuable tool for simplifying employee scheduling

Avantages :

After using it for a while, I have found WhenToWork to be a very useful tool for simplifying employee scheduling and managing our workforce. I think it has a user-friendly interface, which allows us to create and adjust schedules easily, and the ability to communicate shift changes and availability preferences to employees saves us time

Inconvénients :

Some users may find the reporting and analytics features to be basic compared to other workforce management tools

Checking coverage and handling PTO with ease

Avantages :

The simplicity of the design and layout of the administrative area plus the scheduling of employees into their shifts is very simplistic. I could see how this could be made into something super clicky but W2W decided to take the logical approach.

Inconvénients :

I have yet to fall into a problem for my use of the software. I manage a call center so the calendar views with numerous titles to tasks has been extremely helpful in my position.

When to Work solve a unique problem for us.

Commentaires : This is a good product that helped us schedule our casual staff.

Avantages :

Web base so it accessible from any internet connected device. Saas solution so no maintenance of the software needed. Very versatile and configurable to adjust to and schedule cycle. Support is better than most.

Inconvénients :

Being a Saas web app it depends on the internet so if your internet is slow or down you cant use the app. Has some limitations compared to other software.

Easy to use scheduling software

Avantages :

The software is pretty simple and easy to use, they provide great training tools as well as resources for staff and management. I enjoy the fact that there is an app available for download and that it reflects the actual site pretty accurately

Inconvénients :

There are some features that could improve like the ability to filter the drag and drop scheduling further than just by job type as for a company with multiple job sites it still leaves you a long list to drag and drop through.

Easily set-up and easy for my staff to figure out. Very intuitive.

Avantages :

The different modes and the interface. The ease of setup and the ability for my staff to request time off that alerts me when I try to schedule someone when I have approved time off.

Inconvénients :

More import/export functions would be nice and the ability to merge between accounts. The mobile site could be better.

WhenToWork at the Univeristy

Commentaires : WhenToWork needs some upgrades, but the administration seems reluctant to change anything with the software. Not responsive to suggested up grades to the software to better service our needs.

Avantages :

Easy to use by staff.

Inconvénients :

Older technology, not updating the system, not listening to what their customers want.

Great peogram

Avantages :

Works well for a large team. Very always to trade shifts, ask for time off, get notifications of time sensitive changes

Inconvénients :

None. No issues complaints or concerns as a user

Working Made Easy

Commentaires : For as long as I've been working I've enjoyed this scheduling software the best and that says a lot because I've come across a lot.

Avantages :

It is so easy to use and very effective. I love the fact that if a shift needs to be dropped everyone (if opted in) can see that a shift has been offered up and whomever can take it. It's like a working mass text platform.

Inconvénients :

I actually have no bad things to say about this software and feel as though every company should use it or at least test it out for effectiveness in their scheduling methods.

Awesome softtware

Commentaires : Easy to use for the schedule and to keep track of time off requests and staff can easily put shifts on trade board and slick how emails the schedule to you

Easy scheduling

Commentaires : I use whentowork for my work schedule. I like that I can check my upcoming days off and days I am scheduled.

Avantages :

My work schedule for a quarter is posted conveniently for me to check. I can also see co-worker's schedules to determine who i can ask to sub for me.

Inconvénients :

I was recieving a don of emails from them everytime any little change occured in my schedule. My boss was able to remedy this by not having emails sent unless specifically pertaining to me.

Staff Scheduling

Commentaires : it has been the easiest program that I have used when scheduling

Avantages :

easy to enter in information and to navigate.

Inconvénients :

staff have to choose their own passwords and it makes them do it twice before they can use the program.

This is a very helpful sight.

Avantages :

What I like the most about this is that I can drop and trade shifts online and other people can pick them up.

Inconvénients :

What I like the least about this software is that when someone picks up a dropped shift, the dropped symbol goes away ( until a manager approves everything) and then it just looks like no one has dropped anything.

whentowork works

Commentaires : overall easy to use and integrated with the team very well -

Avantages :

its just so easy to use once everyones set up! really liked the text function and allowing people to be notified of available shifts!

Inconvénients :

its a bit time consuming to set up initially but this could be said about all Rota software