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Avantages :

Product was easy for us to create screens that we use to display products/pricing.

Inconvénients :

The program can be challenging to use if you have limited to no design experience.

SmarterSign - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,7
Fonctionnalités
4,3
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,3/10

SmarterSign a reçu une note globale de 4,5 étoiles sur 5 d'après 40 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (40)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pizzeria Menu Boards

5,0 il y a 2 ans

Commentaires : A+. Have recomended to family and friends in the past and will continue to do so

Avantages :

Its simple, quick, with great results and feedback from customers

Inconvénients :

Making updates can be A little time consuming

Alexis
Senior Marketing Manager (É.-U.)
Produits alimentaires, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Robust function and easy to deploy

4,0 il y a 2 ans

Avantages :

SmarterSigns is easy to customize whether you have a full marketing team or not. It's easy to edit, schedule, and update as needed, and the stable connection is golden.

Inconvénients :

The price and having to use your equipment.

Jessica
Retail Manager (É.-U.)
Produits alimentaires, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review

3,0 il y a 2 ans

Avantages :

Easy to use and I am able to customize.

Inconvénients :

When you click on a word the font and color changes. Some functions take several steps to do. I called for help and the person I spoke to did not seem like they wanted to help.

Heidi
General Manager (É.-U.)
Production alimentaire, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Metz @ Scranton Prep review

5,0 il y a 2 ans

Commentaires : LOVE IT!! I believe that I was the first account with Metz Culinary Management to use Smartersign 15 yrs ago, when I was a director at Pocono Medical Center. We were the "guinea pigs" and loved everything about it, especially the support and immediate response we get when we have any issue. I have recommended it and had it installed at both Misericordia University and Scranton Prep, when I moved on to become a Manager there. I recommend it for the other accounts when we get new business--Excellent product and service!
Also, a couple years ago, I was off one day from work with an unplanned hospitalization and was still able to change the signage from home for Superbowl Friday special activities! The students didn't even notice that I wasn't there. This is one of the best features--the ability to manage the software from anywhere. Thanks for everything!

Avantages :

Ease of use, support from the company The signage always looks nice and professional. Our client loves it! Plus the students get such a kick out of seeing their picture, when we post special events in the Servery. My client can send me a picture from a sporting event, or art show coming up, or whatever, and I can instantly post it on the TV for all to see. The students and Faculty really like the TVs--it brightens the whole place and brings it to life, in real time

Inconvénients :

Not easy to delete unused pictures that have been previously scheduled, but I need to call and get instruction on how to use that feature--I'm sure it can be done, but I just haven't learned how

Metz
Assistant Club Operations Manager (É.-U.)
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A very nice product to keep your members updated

4,0 il y a 2 ans

Commentaires : Overall, this is a really nice piece of software that is very helpful for us in our communication efforts with our members throughout the year.

Avantages :

This software allows us, as a country club, to keep our members up to date on upcoming events going on around the Club. It also gives us the ability to showcase photos of our Club, which can be great when we have guests visiting the Club.

Inconvénients :

It can be difficult to update certain slides where you may schedule it to have a certain transition but once you click on something else it doesn't save that transition and you have to start back from scratch. There are some finnicky pieces to the software for sure.

Jen
Director of Operations (Canada)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Smarter Sign for Digital Signs

4,0 il y a 2 ans

Commentaires : We have a network of sign and a couple of our locations use this software. As mentioned, I find it easy enough to use and enjoy the simplicity of it but it is behind on technological updates such as the programmatic access which would be critical before adding new sites to the software.

Avantages :

I like the simplicity and user friendly design. I like how I can get availabilities of the screens very quickly.

Inconvénients :

POP report information can be a hassle to obtain which is very important for our company. Many times we will have multiple creatives and we have to select the ads to get the report which can be hard to remember sometimes. Wish the system could retain the info on what ads ran and grab the report. Uploading artwork and the file storage seems to have more step than competitors. Behind on dynamic capabilities. One of our biggest upgrade requests would be being able to schedule programmatic scripts through and HTML file.

Arnold
Retail Manager (É.-U.)
Produits alimentaires, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

SmaterSign will Open Your Eyes!

5,0 il y a 2 ans

Commentaires : I've been using SmarterSign for more than five years and I've grown to rely on it as an integral part of my sales. If you use it correctly it Will help you build sales.

Avantages :

Simple yet elegant in its operation, it gives you the ability to Advertise not simply create signage.

Inconvénients :

Can't think of any cons. In fact, I was never trained to use the program and taught myself over the course of an afternoon. It's that intuitive!

Dino
President (Canada)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

review

5,0 il y a 2 ans

Avantages :

Ease of use over another product that we were shown

Inconvénients :

With it being so very easy to use, and drag and drop features, old buzzards like me can figure it out

David
General Manager (É.-U.)
Hôpitaux et soins de santé, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Smarter Sign

5,0 il y a 2 ans

Commentaires : it has been a great addition to our operation so easy to use and can change a board in minutes if needed
they have a great support team when you need to make a call into them they get you results very fast

Avantages :

How easy it is to use easy to setup and easy to input information

Inconvénients :

I can not think of anything at this time maybe more vertical boards

Nate
Digital Marketing Manager (É.-U.)
Hôtellerie, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Weekly User

5,0 il y a 2 ans

Commentaires : Overall I am satisfied with SmarterSign.

Avantages :

One of the most impactful aspects of this software is being able to administer changes from a remote location.

Inconvénients :

One of the things that I like least about he software is the inability to view the screen as they play from a remote location. I'm not always on property to monitor the screens. It would be nice to view more than a screenshot of each screen.

Réponse de l'équipe de SmarterSign

il y a 2 ans

Thank you for your feedback. This feature is on our list for a future release. We release new features and functionality about every 90 days.

Jennifer
Food and Nutrition Director (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Wish it was easier to program

4,0 il y a 2 ans

Commentaires : The customer service is great, but the programming needs improved.

Avantages :

I like the way it looks. I don't really like much else about it. The customer Service is always great.

Inconvénients :

I hate that we can not program the menus for multiple weeks. I hate that we have to go week by week, it takes forever. There should be no reason as to why there isn't a calendar that we can pick which dates we want a program to run on.

Tanis
Coordinator of Recreation and Therapy (Canada)
Relations gouvernementales, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Improved communication

4,0 il y a 2 ans

Commentaires : great

Avantages :

Communication to families and residents, staff improved because of Smartersign.

Inconvénients :

Would like to upload posters previously made. Is this an option?

Réponse de l'équipe de SmarterSign

il y a 2 ans

Tanis, Thanks for the feedback. You can absolutely upload posters previously made. Simply go to the MY MEDIA section in the CONTENT tab and click on "upload media". You should be able to upload your posters and use them on your signs. If you have any questions or need help please reach out to support at 888-917-6278 option #2.

Jeff
General Manager (É.-U.)
Hôpitaux et soins de santé, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

This is a nice product to use but a person like myself needs training as i have only been here less

4,0 il y a 2 ans

Avantages :

The product is currently not easy to use due to no proper training

Inconvénients :

I have no training. I would need more to utilize the system properly

Réponse de l'équipe de SmarterSign

il y a 2 ans

Jeff, Thanks for your valuable review of SmarterSign. As a user of the SmarterSign system you do get unlimited technical and user support (including training). Please reach out to us at support@smartersign.com and we can arrange training. You also can find our self-service help system at smartersign.com/support.

Kelli
Manager (É.-U.)
Restaurants, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Works well for everyday use

4,0 il y a 2 ans

Commentaires : I think it's been a good relationship. On site techs might be a nice add on

Avantages :

The multiple functions and play settings

Inconvénients :

The set up part was the worst. After I figured it our with [SENSITIVE CONTENT] it was A LOT easier

Vernon
Executive Chef (É.-U.)
Produits alimentaires, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to use

5,0 il y a 2 ans

Commentaires : Wonderful product

Avantages :

I like The ability to change the content daily

Inconvénients :

Repeating the data entry for duplicate signs

Réponse de l'équipe de SmarterSign

il y a 2 ans

Vernon, Thanks for the valuable feedback. I see that you are having trouble with having to duplicate work for multiple signs. You do have the ability to have multiple signs watch the same Channel from our SCHEDULE tab. If you have any questions or would like to have us show you how to do this please call us at 888-907-6278. Every user of SmarterSign gets unlimited technical and user support on our toll free line.

Steven
General manager (É.-U.)
Restaurants, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

General manager

4,0 il y a 2 ans

Commentaires : Excellent

Avantages :

Easy to use. I was able to add menu items. I am able to edit/delete menu items. Any time I need to change a price it is very simple to do so

Inconvénients :

Nothing I can think of. I also have nothing to compare this to

Katherine
Manager (É.-U.)
Vente au détail, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

SmarterSign Review

5,0 il y a 2 ans

Avantages :

I like the ability to customize the screens, the schedule, and different channels.

Inconvénients :

The box that connects the software to our TV's tend to not work very long term. Seems like every year or so we need to replace the old one.

Zane
Director (É.-U.)
Produits alimentaires, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

General comments

5,0 il y a 2 ans

Commentaires : Overall happy

Avantages :

Customer service and ease of use. Always someone available to talk too.

Inconvénients :

Template design can get tricky. The scheduling of content could be easier. Free text date and times instead of arrow controls.

Jason
Owner (É.-U.)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Our little Italy

5,0 il y a 2 ans

Commentaires : Have no complaints or issues with smarter sign

Avantages :

The ease at which to update my screens . I can log on right from my computer and update all 6 of my displays

Inconvénients :

Nothing not to like. Haven’t had any issues at all

Michael
IS Manager (É.-U.)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Retail Sales Area Information Screens

5,0 il y a 2 ans

Commentaires : Very happy and satisfied with product performance,

Avantages :

Product was easy for us to create screens that we use to display products/pricing.

Inconvénients :

I have had no real disappointments with the software.

Timothy
Director (É.-U.)
Produits alimentaires, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good overall

4,0 il y a 2 ans

Commentaires : Great experience overall would just have some suggestions

Avantages :

Easy to program static menus. The way it is currently

Inconvénients :

Need easier way to program rotational menus that is not so time consuming

Kirsten
Office Manager (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent

5,0 il y a 2 ans

Avantages :

I just love how easy it is to use. I love how when I have problems I call and it gets resolved quickly.

Inconvénients :

There is nothing least about it. It is a very good software.

Ruth
Food Service Director (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Super Signs

5,0 il y a 2 ans

Commentaires : Can't say enough about the support team. I'm not a strong tech person and need detailed instructions to learn new programs, however, I found this system to be pretty easy to navigate. Whenever I had questions, my emails and calls were answered immediately and resolved. I was never made to feel stupid for asking for help, they were very willing to help me navigate!

Avantages :

Ease of updating cycle menus and scheduling; instant publishing

Inconvénients :

My own lack of knowledge on how to use certain features

Matt
Ceo (É.-U.)
Services financiers, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great product Great team!

5,0 il y a 2 ans

Avantages :

Very easy to use and integrated with my current software very well

Inconvénients :

Everything was great. There were no cons

Margaret
Marketing Director (É.-U.)
Cabinet d'avocats, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Law Firm Uses SmarterSign

5,0 il y a 2 ans

Avantages :

Easy to use, integrated well with our firm.

Inconvénients :

The news ticker line spacing could be closer together.