17 ans à aider les entreprises françaises
à choisir le meilleur logiciel

En savoir plus sur AutoFluent

Augmente les profits des ateliers et entrepôts ayant un ou plusieurs magasins. Intègre la comptabilité, le CRM, les pièces et la main-d'œuvre, l'ajout de photos/vidéos, etc.

En savoir plus sur AutoFluent

Avantages :

The software was easy to learn. I jumped right in and had very little direction beforehand.

Inconvénients :

Canadian tax is never correct, paid for support and problems never solved.

AutoFluent - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,9
Fonctionnalités
4,7
Rapport qualité-prix
4,7

Probabilité de recommander le produit

9,3/10

AutoFluent a reçu une note globale de 4,7 étoiles sur 5 d'après 111 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (111)

Eustache
Mécanique (Bénin)
Automobile, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Automobile

5,0 l’année dernière

Commentaires : J'ai toujours eu de meilleur produits

Avantages :

La découverte des astuces et aussi la disponibilité des produits

Inconvénients :

La lenteurs de recevoir les produits à destination après commande

RHONDA
OFFICE MANAGER (É.-U.)
Transport routier/ferroviaire, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

TRUE CUSTOMER SERVICE

5,0 il y a 4 ans

Commentaires : This software has changed our business. When I was hired we were writing the invoices & having to look for something that might be covered by warranty was time consuming and tedious. The software moved us forward into the 22nd century & I was so thankful. I single - handedly entered the inventory, customer addresses & VINs into our system and loved every minute of it. The software is incredible but there is one thing that is better! The customer service is incredible. I know of nothing to compare it with. Seriously. I've had several issues, some caused by me and some not. The way they handle the situations is just amazing. They are first and foremost very professional. They actually care about what you are going through and make a conscious effort to fix things to your satisfaction. Most customer service reps just want to get you off the phone. Not these guys. They are in for the long haul if that's what it takes. It mostly only takes a few minutes but I have never felt rushed. I have never felt as if I was a bother to them or if they would rather be anywhere else in the world. No, none of that. I haven't seen this amount of professionalism in any other company. Period!

Avantages :

The software was easy to learn. I jumped right in and had very little direction beforehand. It is easy to maneuver. Trust me when I say there is no better software out there. Not for us. We are a semi-tractor & trailer repair shop and without the software we would be lost.

Inconvénients :

I honestly cannot think of anything that I disliked about this software. I know that sounds absurd but it's true!

David
Owner (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Totally satisfied with the software and support and its help us manage and grow our business.

5,0 il y a 7 ans

Avantages :

Great product just like anything you will have to learn how to use it but it's worth the time invested. It's a very reliable software and always works, we like how the Carfax function works and auto populates the Vin and all of the vehicles information this function is very helpful. The work order screen is very friendly allows you to do multiple functions without having to switch screens. We like the email and text function for easy communication with our customers. We also enjoy the one click service packages that really save time when writing your work orders. The reporting side of the software is very good and they continue to add new reports overtime. We research many different POS systems and by far for the price we felt Autofluent offered the best value for the price. We also appreciate the high level of customer support whenever we have a question.

Inconvénients :

If there was anything it would be that the system setting tabs in the set up menu area are not expandable at least on our end. Hopefully thats not an issue on our end? Other than that not much to complain about with the software.

Réponse de l'équipe de TABS

il y a 6 ans

Thank you for taking the time to write this great review. We're happy to hear you appreciate the software and support!

Jean
É.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Good for small business

3,0 il y a 8 ans

Commentaires : I do have to say customer service has been very helpful to us. I do wish that it was more friendly to making changes or to replace with other changes

Réponse de l'équipe de TABS

il y a 8 ans

Thank you for your review. I'm glad our support staff has been very helpful. We continually work to improve based on customer feedback.

THERESA
SECRETARY (É.-U.)
Génie mécanique ou industriel, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

USER

5,0 il y a 5 ans

Commentaires : We started out using quick books before you used Auto Fluent. I have to say this software has more uses that quick books ever could.

Avantages :

I enjoy the ease of which to use the product. It has been very helpful. There is a lot of information to use on this software that helps make it manageable for the employee and the customer to understand.

Inconvénients :

It is helpful to have staff like [SENSITIVE CONTENT HIDDEN] that take the time to help us understand parts of the product that we have been using. There is a lot of information in this software that we have barely touched yet. Thank you [SENSITIVE CONTENT HIDDEN] and any others that have gone out of their way to help us understand better how to use the software. It is greatly appreciated.

Pamela
Owner (É.-U.)
Automobile, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Simple, Detailed, and Very Efficient! Best Invoicing System Available!

5,0 il y a 8 ans

Commentaires : By using this software we were able to finally reap the rewards from owning a business. Prior we didn't know what was being spent and where our income was being wasted away, and had theft occur regularly. With AutoFluent it tracks every penny spent on each vehicle, its take home, but also if someone voids an invoice you'll know about it. It has saved us so much headaches. I also love the fact that at the end of the day I just click print and track each customer that came in, what was done with their vehicle. This software is worth every penny.

Avantages :

System has helped us manage our shop so much. We're finally navigating our business correctly and are able to track every penny with each invoice. Customer support is like my right hand, I call anytime for questions or help and they're always going the extra mile. System is simple, yet detailed, and LITERALLY the best investment you'll ever make. I don't give credit unless its earned, but they have earned it.. and then some.

Réponse de l'équipe de TABS

il y a 8 ans

Thank you so much, Pamela! We appreciate you, too!

Sarah
Owner (É.-U.)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Great Program

5,0 il y a 9 ans

Commentaires : We starting using AutoFluent about 6 months ago and have been very pleased. Pros:
1. The program does everything we need it to. We run data reports each week to track expenses/parts/labor etc. and the reporting
2. The training is great. The team at AutoFluent walks you through the set up process with as many training sessions as you need. They are available to help with problems that you encounter even after the initial set up.
3. I appreciated setting up the program myself, rather than having them set up the entire thing. I know the in and outs of the program better because of it. On that note, they were able to help me set up some of the aspects of it if I couldn't do it through remote support. This was extremely helpful and I was able to watch them do it.
4. We used Quickbooks for accounting and AutoFluent works very well with this as far sales are concerned. We post to Quickbooks daily and once it is set up properly, it works great. The support team at AutoFluent was able to help me set this up, as it was one of the things that I had a little trouble with.
5. There are many reporting options and so far, there was been a report for everything I have needed.
Cons:
1. Some of the changes that are made can not change information retroactively. This is needed sometimes as adjustments are made to the program overtime.
2. Some information on the invoices can not be changed once it is put on account or paid for.
3. The template for the invoice can not be completely customized.
4. I don't like vendor bill paying option and how it works. I opted to continue to use Quickbooks for my vendor receipts and to pay bills through Quickbooks still. I do all of the accounting for our business and Quickbooks works better for me because of this. AutoFluent will post the vendor bills to Quickbooks, but only if the work order is invoiced out. Because of the method of reconciling that I use, it is hard to reconcile a vendor account for a period of time. I don't know if a transaction was missed on my end of things or if it just hasn't posted yet because the vehicle is still in work order status. Therefore, I do what works for me and continue to use Quickbooks for this.

Kariel
Computer Specialist (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

AutoFluent Is A Life Saver!!

5,0 il y a 6 ans

Commentaires : AutoFluent has helped our business run more efficiently and has made it easier for us to get things done.

Avantages :

Once I figured out how to utilize this software, I fell in love. It keeps track of our inventory and makes invoicing a snap! The add on tire module is great for easily registering DOT numbers and has the ability to show the specs on the individual tires. The support team is extra wonderful. They are prompt in getting to me and answering any and all questions I have had thoroughly. I never feel that I am a burden or that any question is "dumb".

Inconvénients :

I can't think of any cons except maybe from the beginning. My brain was fighting me on learning the software, but I found that if I learned small chunks of it at a time, it was much more accepting of the new information :)

Renee
Owner / Operator
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Better than the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

5,0 il y a 14 ans

Commentaires : Out of 10 stars I would give it a 10, it has been the one thing since we opened that hasn't given us a problem, when there is anything that I may have messed up it is just a phone call or help desk connect and it is fixed they even help us with connecting to our own server when our computers were hit by a storm, great guys, great service, THE BEST PROGRAM!!!

Avantages :

Easy to use, they have packages set up and if you copy them it makes the world easier to live in!!! It has everything you need from a big 8 bay shop to the two bay garage. It is actually fun to tinker with, you have the question button on every screen in case you need help, They are right there when you need help with the control desk connection or a simple phone call away.They also have the live chat in an instant. Every thing is pretty self explanatory and works flawlessly with Quick Books, they also have a tire sizer that is the best thing since sliced bread for changing tire size, works great with mitchell and all data!!!! Much better than the other software that we started with it took us two weeks and it is the best decision we EVER MADE!!!!!!!!!!

Inconvénients :

Haven't found one yet but it's only been 5 months, but don't think we will run into one. The only thing ( and I have been told they are working on this one) is the online all data that we are running ( can't really afford the full disk version) is not working yet, we will soon be in the red enough to get that service from all data. The vehicle look up with the vin and plate is the Bomb with vehicle information.

Susanne
Administration/Bookkeepping (Canada)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

we are a growing business and find the help and support techs amazing at sorting out our issues.

5,0 il y a 7 ans

Avantages :

Love on line chat!!!!! best thing out there. Software is easy to use and to teach to new people. The variety of reports are very helpful to bookkeeping. Entering parts into the system is simple. Tracking is a huge asset to us with inventory and mechanic hours, sales, discounts and aging customers. this system is very user friendly.

Inconvénients :

When running reports it would be nice if you didnt have to start over to modify the customer name. It would be nice if it would total the open work order amounts at the bottom or if you could run a report of open work orders at month end.

Réponse de l'équipe de TABS

il y a 7 ans

We are glad we could share the information you needed about the Transaction by Date/Vehicle report with Workorder selected. Thank you for being our customer and for taking the time to write a great review, Susanne!

Barbara
Office Manager (É.-U.)
Automobile, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

IMPECCABLE CUSTOMER SERVICE

5,0 il y a 6 ans

Commentaires : THE SOFTWARE IS VERY USER FRIENDLY WITH A LOT OF EXTRAS THAT HELP US DO OUR JOB A HECK OF A LOT EASIER. EASY TO FOLLOW INSTRUCTIONS. REP. IN TECH SUPPORT IS ALWAYS VERY HELPFUL THE FEW TIMES WE HAVE HAD TO CALL IN FOR HELP. HE'S PROFESSIONAL, VERY FRIENDLY, AND EASY TO UNDERSTAND. EXPLAINS EVERYTHING DOWN TO OUR LEVEL OF KNOWLEDGE ON THIS SOFTWARE.

Avantages :

VERY EASY TO USE. ANY ISSUES, CUSTOMER SERVICE IS RIGHT THERE AT YOUR FINGER TIPS READY TO HELP.

Inconvénients :

CAN'T THINK OF ANY REASONS NOT TO LIKE. WHEN I THINK OF ONE, I WILL LET YOU KNOW.

Susanne
ACCOUNTING/ADMINISTRATION (Canada)
, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

ACCOUNTING/ADMINISTRATION

5,0 il y a 7 ans

Commentaires : when printing or selecting reports, it would be helpful to have a MODIFY tab to change the report selected without starting at the main screen again.
I would like it if you could UNSEE quotes when you open a customer but be able to find them if needed later.

Avantages :

I appreciate the fast helpful staff with the on line chat or auto log in to our computer. I like the reports that I can print. They are easy to read and a variety to pick from. I find the program easy to teach to the new employees and user friendly to find invoices, work orders and payments. This system is easy to modify our needs with ratios, % and discounts. I really like it.

Inconvénients :

We have a few issue with it logging us out when we are in the middle of the day. I don't like that I have to go to the main screen each time I need to change a customer name in a report to print.

ROGER
PRESIDENT (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

GREAT SOFTWARE, GREAT SUPPORT TEAM

5,0 il y a 6 ans

Avantages :

EASY TO USE. VERY DIVERSE. IF YOU HAVE TO CALL SUPPORT, THE TEAM IS VERY KNOWLEDGEABLE AND FRIENDLY.

Inconvénients :

DO NOT HAVE ANYTHING NEGATIVE TO SAY ABOUT AUTOFLUENT.

Don
OWNER
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Best Automotive software in the industry!!!

5,0 il y a 12 ans

Commentaires : Great program. Easy to use. Extremely helpful staff. To describe my personality, I HATE CHANGES. ANY CHANGES. But I'm glad I purchased TABS!

Avantages :

We have been in the tire business for 9 years now. Over the years, we have tried a few different programs before TABS....all which were to exhausting to use. We purchased TABS because of a extremely high recommendation from another tire store owner(who TABS should hire as their salesman) It was the best thing that has happened to us. Besides being extremely easy to use, their Support staff are the best in the industry. This past week, our computers were attacked by a "worm" virus...and it literally contaminated all of our workstations. Troy and Glen of TABS both stepped up and help resolved the situation by doing a speedy analysis and quick reinstall. Unlike some of the Automotive Software Co out there, I was able to dial their Support number...and get someone on the phone the 1st, 2nd, 3rd, 4th, 5th and 6th time I called. In addition, Glen even picked up the phone late after their closing time to assist me with a full installation after I reformatted the computers.

Inconvénients :

No cons. Product is great. Staff is great.

MUHAMMAD
OWNER (É.-U.)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

TALKING ABOUT A SOFTWARE I HAVE BEEN USING ALMOST 7 YEARS NOW

5,0 il y a 8 ans

Commentaires : BEEN USING SINCE 2010 ITS EASY AND COMPREHENSIVE.SUPPORT TEAM IS ALWAYS THERE WHEN I NEED THEM.OVERALL PERFORMANCE IS GREAT

Avantages :

EASY

Inconvénients :

ENROLLMENT FEE

Réponse de l'équipe de TABS

il y a 8 ans

We really appreciate the great recommendation! We took the advice of you and others and now have both a purchase, and a lower enrollment fee subscription option, which we did not offer 7 years ago.

Joshua
Vice President
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

The only way to run an automotive business

5,0 il y a 14 ans

Commentaires : When I purchased my tabs software I had tried 4 different companies repair software. After trying tabs I knew it would be the best value. It was not until I needed help understanding an aspect of the program that I really understood what I had just purchased. The support team is very knowledgeable and eager to help in any way they can. I plan on only using TABS autobiz for my growing business. If you own a large or small auto repair shop you don't know how much you need this software untill you have used it and then try to work without it.

Avantages :

Extremely comprehensive. Very intuitive and easy to use repair software. The way parts ordering, looking up labor times and everything else that goes into writing repair orders is seamlessly put together in the tabs auto biz software is by far the best. Takes advantage of new technology with the ability to email receipts and automatically let customers know when the are due for their next service. Customer service is superb.

Inconvénients :

I would not know how to opperate my business with out TABS autobiz.

Jerry
Business owner/construction (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Knowing the source!

4,0 il y a 4 ans

Commentaires : As it stands now the pros outweigh the cons for 1 very specific reason that I mentioned it before cracking last man repair that saves me a maximum amount of time

Avantages :

As I mentioned in the title knowing the source meaning I love the fact it can track last man repair so I don't have to try to track down who did what! What a game changer

Inconvénients :

Which again my only complaint that I found so far and briefly speaking customer service is not very responsive with Live help let me connect you here let me connect you there don't have time for that

Réponse de l'équipe de TABS

il y a 4 ans

We primarily serve the automotive industry, not the construction industry, and we have no record of your business accessing any version of our software. We do track mechanics, but do not have a feature called "last man repair." Also, contacting our support connects you directly with our local support staff without going through transfers. Support is one of our biggest strengths, as you can note from our other reviews.

gary
owner
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Tabs review

4,0 il y a 13 ans

Commentaires : I believe the staff at TABS really cares to make their offering a success. Currently I feel it is good value and I expect that as they get more feedback the program will become even more user friendly.

Avantages :

We found the program to be the most cost effective solution available with all the features we were looking for. The program is relatively easy to enter data into, both customers and inventory. Work orders and quotes can be put together quite quickly and the feature to send quotes to the work order saves time. Sending email reminders to customers is a handy feature and can be set up in advance.

Inconvénients :

Although it has muliple report formats I found it difficult to do a month end spreadsheet with the info I wanted. I'm not an accountant so I don't know if the formats of the exsisting reports are useful to most shops.

MATTHEW
Owner (É.-U.)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Best Tire and Automotive Software

5,0 il y a 9 ans

Commentaires : We found this company one day while google searching a problem with our previous software and Quickbooks. The free demo really looked good and so we opted for the free trial and fell in love with it. We were fortunate enough to be one of the first to install the multi-store version and it has been awesome. The part and labor guide intergration works great and saves time while building estimates. If a problem occurs or if help is needed the support staff are fast and really listen to what issues you are having. Autofluent has made a lot of changes for their customers since the release because they are really trying hard to make their software the best. We spent mega bucks on 3 other big software companies prior to finding AutoFluent and feel like this is the best value and feature rich one you can get. No other company will allow you a free trial period and Autofluent is growing and improving everyday to keep up with the demand of new and improved features.

Kristin
Office Manager (É.-U.)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Impressive!

5,0 il y a 9 ans

Commentaires : This program is everything that I had hoped it would be, and a whole lot more. It has taken a bit to learn my way around, but that is only because we updated from a simple, DOS-based system. It seems that every day I discover some new little feature that makes my life exponentially easier! Having the CARFAX feature to look up vehicles by plate number, followed by being connected to NAPA Prolink to directly look up and order parts for that specific vehicle, has streamlined everything around here. The program is easy to customize to work best for you. I was very hesitant to switch to a new program, after 15 years of being so familiar with what we were using, but honestly, switching to AutoFluent was the best thing that we ever did.

Diane
Bookkeeper
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

When the Bookkeeper's happy, everybody's happy

5,0 il y a 14 ans

Commentaires : Would highly recommend their software and support. We were on an old one-write system. TABS has saved hours of time on a daily basis with invoicing and monthly statements are a breeze.

Avantages :

TABS support did all the installation, so all I had to do was enter our customer base and outstanding invoices. Very easy to work with Glenn and our accountant to set up QuickBooks accounts. Support has been great! We've made some really creative mistakes, and support has always been available immediately to undo our errors and walk us through instructions.

Inconvénients :

Can't really think of any cons.

Joe & Charissa
owner
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Lincoln Avenue Smog & New Life Auto Salon

5,0 il y a 14 ans

Commentaires : I would recommend TABS to any business

Avantages :

1. Customer Support is always there when you need them. 2. The updates are always helpful and what we as customers ask for. 3. Customer Support is always willing to advise ways for the program to fit your needs. 4. Training is wonderful where you call in and log on and go through each step with the trainer ask questions. I know I am forgetting things however, have been very happy with the TABS program and the staff.

Inconvénients :

1. Have not had any to date.

Janet
Office Manager (É.-U.)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Best Auto Repair Shop Software!!!

5,0 il y a 10 ans

Commentaires : We switched to Tabs Auto Biz from Invomax in June and it's been the best investment ever! The software is very easy to use and customer support is top notch, it definitely meets all of the business needs and more. -Professional looking invoices
-QuickBooks integration
-Customer info and service history is easy to access
-Keeping track of inventory
-User management
-Customer support is always helpful and always return your call or email. (Troy is Awesome!!!!)
I highly recommend this software for your business, you will not regret the investment.

DEBRA
VP
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

TABS Autobiz is a great tool for small businesses

5,0 il y a 13 ans

Commentaires : I would recommend TABS Autobiz to any small business repair/tire shop

Avantages :

The software is very easy to work with even for individuals that are not computer whizs. The support staff has always been very courteous and helpful when I have called with various questions, which in the beginning, was quite frequent. I still have support questions and have always been assisted promptly and successfully.

Inconvénients :

none at this time

LaVerne
Office Manager
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Great Software

5,0 il y a 11 ans

Commentaires : I have worked with this software since June 2013 when our company switched over. Thanks to a lot of work with Troy & Shawn we finally went live the beginning of August. I won't say that there haven't been some glitches, but overall the software is very easy to use & very adaptable to our needs. Troy is very good at taking the time to understand my questions (and they are not always very clear) & finding answers for me or helping to repair issues that come up due to the conversion.