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Cette solution s'adresse aux entreprises de taille moyenne de tout secteur. Modernisez votre cabinet sans perdre les fonctionnalités que vous aimez dans votre logiciel actuel.

En savoir plus sur Centerbase

Avantages :

Access to important reports and ease of time entry.

Inconvénients :

Some report printing and data sorting can be difficult due to unique formatting.

Centerbase - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
3,9
Fonctionnalités
4,1
Rapport qualité-prix
4,1

Probabilité de recommander le produit

7,8/10

Centerbase a reçu une note globale de 4,4 étoiles sur 5 d'après 35 avis d'utilisateurs publiés sur Capterra.

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John
Exec Manager - Business Operations (É.-U.)
Utilisateur LinkedIn vérifié
Services juridiques, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Centerbase in the Cloud for Law Firms

5,0 il y a 5 ans

Commentaires : Centerbase is a Legal Case Management cloud application that provides a Law firm with full matter management of all the details about a case, including the Parties (each with contact screens) the Court, the Filed Case Activity and MOST importantly all the Documents associated with the Matter, in one location (at the Matter). It is really easy to use and has fantastic Customize-ability.

Avantages :

Powerful legal practice management solution Can establish multiple workflows to automate a process (where tasks are sequenced and fulfilled by the system) integration with O365 (saving an email to the matter, or scheduling an appointment /saved in both) Plugin for MS WOrd and Outlook (to allow drafting of a document or an email to be saved in the matter) Capture incoming leads and turn into a Potential New Client.

Inconvénients :

Complex workflow processes require a knowledgeable Consultant (expert) to build. Training for an IT Admin would be helpful if provided (meaning in-depth behind the scenes configurations) More videos about how to Implement key customizable features.

Theresa
Director of Client Relations (É.-U.)
Cabinet d'avocats, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Highly Customize-able, scale-able, intuitive

5,0 il y a 5 ans

Commentaires : We decided on Centerbase for many reasons, but the catalyst is that we, as a Los Angeles-based firm, acquired an office in San Francisco and in San Diego. We needed a central repository for case management and document management. In addition:
1) We needed our practice to be accessible in court or on the go (cloud-based)
2) We needed integration with a reputable document manager (we went with NetDocs, though Cenbterbase has it's own document management system, too)
3) We needed to eliminate the "human error" component in workflow systems, so we built workflow systems for all different types of legal procedures from intake to administrative appeals to litigation. This is especially important for solo practitioners, those working with limited resources or when the job requires extensive training about minute things. Creating a workflow that does the administrative thinking for you, is everything. They have a great Word Merge feature which integrates with Word.
4) We needed a reliable calendaring system - they're working to integrate the calendar with Outlook and Google calendars, as I understand.

Avantages :

The software is incredibly customize-able. There is no limit to what you can do. Think big, bigger than you think you need to. The customization scales marvelously and works intuitively. The software elevates practice management so that operations are more fluid.

Inconvénients :

The only con is that we need to review lots of data in table form. Once you chose column headings, you are stuck with those columns no matter what query you run. Column headings are customizable, but not customizable within each data set; you have to modify them each time you run a query. The way around this is to export to Excel and delete the irrelevant data.

Page
Firm Administrator (É.-U.)
Cabinet d'avocats, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

No Integrity

3,0 il y a 2 mois Nouveau

Commentaires : Centerbase signed a written agreement to lock in the rates in perpetuity, then updated the terms and conditions (linked) as part of the annual invoice which stated they could increase rates and told my firm that they could no longer honor our agreement. This company does not have integrity and is willing to lose loyal clients for a couple of dollars.

Avantages :

Ease of use. Integration between time, billing, and accounting. Streamlining processes. Ability to customize the system.

Inconvénients :

Customer Support's inability to answer questions and resolve problems. The system not functioning correctly and having glitches. Way too much turnover in management and account managers.

Holly
Administrator (É.-U.)
Cabinet d'avocats, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

New User: Growing Business

5,0 il y a 5 ans

Commentaires : Centerbase has moved our firm into the 21st Century in terms of access through web browser and phone app. Our timekeepers love the straight forward use and it has increased consistency and timing of time entry. The link to LawPay that auto-processes payments has cut our manpower down and increased cash flow for it's ease of use for our clients. We are a Trust/Retainer heavy firm and clients can make one payment and it directs splits between AR and replenishment retainer in trust to the correct accounts, opposed to us manually tracking and writing multiple checks or transfers from one account to the other.

Avantages :

The ease of use, I have used several billing and accounting programs over my 25 years experience and must say Centerbase is thoughtful in its approach of what worked and what didn't and compiled an inclusive product that is constantly evolving with ease. Since it is cloud based, upgrades and updates are pushed monthly, no versioning or what for new/annual releases that need to be purchased like on premise software.

Inconvénients :

They are still developing out of the reports, which I wish were more inclusive. However, they have built a comprehensive and easy to use menu to build your own. Their accounting side is fairly new and constantly taking feedback and improving, but still has some AP areas that could be streamlined. I am looking forward to the opening up API where you can add apps to work in conjunction with Centerbase and make it truly a one stop shop for timekeeper and administrator. They are on their way!

Jessica
Head of Accounting (É.-U.)
Services juridiques, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Centerbase is Great but Could be Better

4,0 il y a 5 ans

Commentaires : Overall I do like using CB because I use it daily. As long as the cons could be worked on, everything would be a 100% great!

Avantages :

It's easy on the eyes. Certain reports are easy to use and navigate. Quick at generating invoices, certain reports, emails.

Inconvénients :

1. CB needs to have a report feature that shows the legal services with number of hours worked and rates. However, CB only provides expenses per client/matter. 2. It's confusing how to pull up total paid amount to each matter. It confuses accounting and the client. It needs to be clear report that shows attorneys, hours, rates, total. 3. In posted bills, there needs to be a box to let us see only certain origination attorneys and their specific matters. 4. There also needs a contingency setting where it shows rate the legal fees amounts are but doesn't require the client to pay the invoice since it'll be recoup at the end.

Donna
President (É.-U.)
Services juridiques, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Centerbase for Legal Practice management, billing and accounting

5,0 il y a 5 ans

Commentaires : We have been using Centerbase for 15 months and love the ability to work from anywhere we can get internet access. We love being able to enter billing items from our phones and it immediately be available to bill. We love that the accounting module is built into the software as well.

Avantages :

A completely integrated cloud solution all in one package with immeasurable customization options.

Inconvénients :

How cloud products handle document assembly or document automation.

Dominick
COO (É.-U.)
Services juridiques, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Stay away from this software

2,0 il y a 4 semaines Nouveau

Commentaires : Writing this post so others don't find themselves in the situation we're in today.

Avantages :

The pre-bills are electronic and mobile timekeeping.

Inconvénients :

Lack of support is always an issue with Centerbase. They make promises they never keep, reports always get broken even after fixing them, data doesn't feed at random times causing huge issues for accounting and following GAAP. Site is slow and randomly shows error messages for no reason when our internet speeds support any other site, so we know it's their site. Reporting is not condusive for a mid-sized firm.

Daniel
owner (É.-U.)
Cabinet d'avocats, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Centerbase Makes Life Easy!

5,0 il y a 5 ans

Commentaires : It allows me to track my time and create billing records efficiently. I've been ver pleased with this product.

Avantages :

It suits my need as a single practitioner perfectly. A lot of thought was obviously given to making it user friendly.

Inconvénients :

My only minor concern was that after a relatively brief period during which I was learning to use this software, support services became less accessible.

Moira
Managing Partner (É.-U.)
Cabinet d'avocats, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Amazing Product!

5,0 il y a 5 ans

Commentaires : The customer service is amazing. The CEO is committed to learning from his customers and actively engages and listens to help make the product better every day.

Avantages :

Cloud based, user friendly, all in one practice management that integrates with document management software beautifully.

Inconvénients :

This software has really met every need.

KATE
Senior Associate Attorney (É.-U.)
Services juridiques, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Centerbase Transformed Our Legal Practice

5,0 il y a 4 ans

Avantages :

increased our efficiency 10-fold with time keeping and document storage. We had a very clunky timekeeping software before that would crash frequently. So glad to have a better solution! They also have extremely helpful and responsive support, AND their willingness to hold our hands through a massive file migration was super impressive (and something that no competitors were willing to do.).

Inconvénients :

there can be little quirks with saving- especially with excel files- sometimes we have to save to our hard drive directly because it will glitch when saving an excel file on to center base. BUT- every time we have a missing file issue, their support jumps right on it.

Buck
Managing Member (É.-U.)
Cabinet d'avocats, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Centerbase Review

4,0 il y a 4 ans

Avantages :

It is easy to navigate. It is also very user friendly. We also like the billing function emails.

Inconvénients :

Difficult to update items that have been finalized like invoices.

Howard
Operations Manager (É.-U.)
Services juridiques, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The right choice for putting your practice in the cloud.

4,0 il y a 5 ans

Commentaires : We migrated to Centerbase after reviewing a dozen practice management solutions. We left Practice Advantage and the move to the cloud and the import of our data was easy and accurate. Most of the interface is very user friendly and it was easy to train out timekeeper.

Avantages :

Centerbase is easy to use and fairly easy to configure. We email our invoices out directly from the software and it has cut days off of the time getting our invoices to our clients. There is integration with MS office that streamlines practice management. They have an app that most of our attorney find very helpful in tracking time and getting what they need.

Inconvénients :

Reporting can be a challenge but no more than most applications with lots of database. If what you want it in a canned report it is easy to get. If what you need isn't you need to engage a consultant (for a fee) to work with you. This is not unusual.

Monica
Office Manager (É.-U.)
Cabinet d'avocats, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

CenterBase - a life/time saver

4,0 il y a 4 ans

Commentaires : Overall the experience has been positive and decreased our billing time each month.

Avantages :

The matter dashboard helps me and any other user quickly asses the matter balances.

Inconvénients :

The accounting software. It is not user friendly and we had to switch back to QuickBooks.

Kenneth
Partner (É.-U.)
Cabinet d'avocats, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Centerbase

5,0 il y a 5 ans

Avantages :

Our firm has used Centerbase for over three years. During this time period, with the assistance of Centerbase, we have become more organized and efficient in our case management while increasing our overall billable hours. We are able to customize Centerbase to manage and track the data that is most helpful to our firm. The file management feature is also a major plus. Finally, the best part about Centerbase is the team behind the project. The Centerbase team has always been there when needed to assist with technical support.

Inconvénients :

In previous versions, the product had problems with lag. This problem has been addressed and fixed.

Phuong
Paralegal (É.-U.)
Services juridiques, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

AVOID - DO NOT USE! WORSE MANAGEMENT PROGRAM EVER!

1,0 il y a 3 ans

Commentaires : I'm so confused why this program has so many good reviews. This is the most frustrating program I've used. The same issues keep coming up and support chooses when they want to reply and never addresses the problem. They offer a solution that is irrelevant or already did on my own. Calendar management is the worst. Missing so many features and program is practically useless. I'm better off manually calendaring everything on my own on Outlook. They constantly have new glitches and bugs.

Avantages :

ABSOLUTELY NOTHING. Customer service sucks - literally told me "we have no solution for you" and had to bill our IT guy to do something that Centerbase could have literally done. Features are bonkers. Nothing works properly. Literally a new issue EVERY SINGLE DAY.

Inconvénients :

EVERYTHING! NOTHING WORKS LIKE IT SHOULD BE. CAN'T BELIEVE I'M SAYING THIS BUT CENTERBASE IS WORST THAN CLIO.

Cassie
Firm Administrator (É.-U.)
Services juridiques, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Firm Admin Review

5,0 il y a 3 ans

Commentaires : Very good customer support and I appreciate the frequent upgrades to the program.

Avantages :

This software allows our company to have a document management, timekeeping and reporting software all in one. Very easy for all of my staff to use and navigate daily.

Inconvénients :

Reporting and accounting features could be improved, but are adequate.

Jodi
Attorney (É.-U.)
Cabinet d'avocats, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Would NOT recommend.

4,0 l’année dernière

Commentaires : I would not recommend this company to any business. Their initial responsiveness is not indicative of the customer service that will be provided once monies are paid. Moreover, their failure to refund monies paid, after they failed to perform, is indicative of a more concerning problem with this company.

Avantages :

I was really looking forward to moving my case management system to the clouds, and using 1 system for the 3 areas of law that my practice handled. The Centerbase personnel were also very responsive during our initial discussions, and while they assisted me in becoming familiar with their product.

Inconvénients :

Once I remitted payment for this product, the Centerbase personnel stopped being responsive. Email inquiries from me were not responded to for weeks. An agreed-upon "go live" date came and went, without explanation until after many emails. The company blamed "recent turnover". It has been 5 months since I remitted payment to Centerbase, and there has been no activity on their part, nor has my payment been refunded, despite repeated requests.

Réponse de l'équipe de Centerbase

l’année dernière

Jodi, we are so sorry. This is not the experience we want for our customers. Our teams are resolving this issue and contacting you shortly. We hope we can win back your trust in the future. Wishing you and your firm the very best.

Judge
Partner (É.-U.)
Cabinet d'avocats, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Firm Management Softward

5,0 il y a 5 ans

Commentaires : We have been very happy with Centerbase from the onsight, both in the product itself but moreso in the people behind the product and the service that we have received.

Avantages :

We have worked with this developer almost from the day we opened our law firm, and they have walked along side our growth and been responsive to our developing needs as we have grown. The flexibility and adaptability of the software has been critical to our ability to grow.

Inconvénients :

There are parts of the software, such as the document management piece, that are not compatible with our practice.

Sheila
Office Manager (É.-U.)
Cabinet d'avocats, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Robust & Flexible System

5,0 il y a 3 ans

Commentaires : Overall, our initial experience was not good however, it is getting better.

Avantages :

It was a flexible and reliable system. There were more features to take advantage of regarding Centerbase.

Inconvénients :

The implementation, what was promise regarding our setup and support

Ian
Attorney (É.-U.)
Cabinet d'avocats, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent Product and Service

5,0 il y a 4 ans

Commentaires : Our experience will Centerbase has been fantastic. The software allows for lawyers to seamlessly maintain their calendars and billing. The customer support is second to none.

Avantages :

The Centerbase software is easy to navigate and easily understood by even the most novice computer users. In addition, the customer support that is provided by Centerbase is second to none.

Inconvénients :

There is not any aspects of the software that our office do not enjoy.

Robert
rrice@3545consulting.com (É.-U.)
Services juridiques, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very Flexible

5,0 il y a 5 ans

Avantages :

Centerbase has enormous flexibility. You can add virtually unlimited number of custom records and custom fields - allowing you to track just about anything. The creation of new record types and fields is intuitive and fairly easy. The very powerful workflow allows you to customize even further.

Inconvénients :

Having so many options and features can be a bit overwhelming at the beginning.

Rick
Consultant (É.-U.)
Services juridiques, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great Product - Fleixble and Customizable

5,0 il y a 5 ans

Commentaires : Very eager to please.
Open to feature requests.
Quick at finding and fixing any problems (usually due to environmental changes or updates)

Avantages :

For a cloud based product the number of customization choices is amazing. Company very responsive to user feature requests. Once customized with workflows and customization it is not difficult to train users. Growing list of consultants to advise you on how to setup and use this product. Very good path for importing data.

Inconvénients :

Do not set this up yourself; It requires someone with experience with the product. This is not a 15 minute training and your on your way. Due to its myriad of customizable features you will want a certified consultant to do the roll out with you.

Katya
Office Administrator (É.-U.)
Cabinet d'avocats, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Centerbase

4,0 il y a 5 ans

Avantages :

So much potential for automation! You just have to get creative. I no longer have to crunch excel sheets like crazy when I want to come up with certain lists/data. It's made many of my redundant reports obsolete. The cloud function is very convenient, as are all of the integrations it has with other products. The interface is also really clean which helps encourage my people to use it.

Inconvénients :

The calendaring features could use improvements, which is already apparently in the works.

Frank
CFO/Firm Administrator (É.-U.)
Services juridiques, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Centerbase Software - An Accounting Perspective

4,0 il y a 5 ans

Avantages :

Ease of access - cloud based. Time entry users love it.

Inconvénients :

Somewhat limited data entry capabilities - must re-enter similar transaction data. Would also like to see user option to eliminate certain data entry fields. For example, since we do not use accounts payable (we are a cash basis user), we have no need to put in invoice dates when we enter a check payment.

Sherry
Firm Administrator (É.-U.)
Services juridiques, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Not an out-of-the-box time and billing software.

5,0 il y a 5 ans

Commentaires : Centerbase has improved our ability to pull meaningful reports. Customization has allowed us to enter detailed information about each case so it is easily available to all users.

Avantages :

Centerbase is customize-able. Customer support has been very helpful in setting up our database and reporting specifically for our practice. Great bang for your buck.

Inconvénients :

Security cannot be set up as precisely as we would like it to be.