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Avis clients sur DONATION

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Programme puissant, facile à utiliser et abordable pour les organismes caritatifs et les églises permettant d'effectuer le suivi des donateurs et des dons et d'émettre des reçus de bienfaisance.

En savoir plus sur DONATION

Avantages :

Not too difficult for folks with little computer skills.

Inconvénients :

I'm reluctant to give access to another operator as I have slight fear it may be hard to find errors in data entry. My motto is: If you want it done right, do it yourself.

DONATION - Notes

Note moyenne

Facilité d'utilisation
4,8
Service client
4,9
Fonctionnalités
4,3
Rapport qualité-prix
4,9

Probabilité de recommander le produit

9,0/10

DONATION a reçu une note globale de 4,9 étoiles sur 5 d'après 245 avis d'utilisateurs publiés sur Capterra.

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Sharon
Receptionist/Bookkeeper (Canada)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great program

5,0 il y a 5 ans

Commentaires : It gives us a place to combine our info about all of our donations, donor base and allows us to group them as to the type of resource - be it a church, a business, individual, and even lets us categorize the types of payment.

Avantages :

The program is easy to use, mostly self-explanatory and logical. If help is needed the help is there in short order. Very comprehensive program.

Inconvénients :

I can't complain about anything so I don't have an entry for this section.

Drew
Mr (É.-U.)
Institutions religieuses, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

DONATION by Software4NonProfits

5,0 il y a 4 ans

Commentaires : We track donations/offerings for our church. While the program does handle pledges, our church does not make pledges. We merely track donations in the form of cash or cheques or e-transfers. For this purpose, I HIGHLY recommend this program!

Avantages :

I tried a few programs early on in my time as treasurer (which is 17 years now), including Quickbooks and Donarius. I found Donation much easier to use than Donarius. Our needs are fairly straightforward and Donation allows for easy multiple donation entries for a given day. Also, the support has been great. Every question I've ever asked was answered usually within 24 hours. They even added features to the program at my request!

Inconvénients :

This program is really meant for tracking donations only. It's not meant to be a complete CRM system, so some folks may find it limited in that regard.

Chad
Executive Director (É.-U.)
Institutions religieuses, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Cheap, Not the Best Tool

3,0 il y a 10 mois

Commentaires : We were not extremely happy and needed more features to continue to grow our donor management.

Avantages :

The price was the best part. It was pretty easy to learn as well and teach others the program.

Inconvénients :

This needs improvement in many areas. For a small nonprofit that is just starting, it works well. We have grown to a place where we needed more features that it simply does not offer.

Réponse de l'équipe de Software4Nonprofits

il y a 10 mois

Thank you for this review, Chad. Our intended market is small to mid-sized non-profits, so we are certainly not trying to have all of the features that larger organizations, or ones that either want a full-featured church management program or major fundraising program, would have. We are happy to hear that your organization has grown sufficiently to need a larger program! I'm not sure what your concern was about our support - I looked you up and don't even see any support emails from you or anyone in your organization.

Tania
Finance Administrator (Canada)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Great product for smaller non profits

5,0 il y a 10 mois

Commentaires : Great company, great support, very efficient and easy to use the program. Accessible from other computers if you get the appropriate version.

Avantages :

Great product, easy to use. Inexpensive but not "cheap". Great support/help. Fantastic for smaller non profits.

Inconvénients :

We only stopped using it because we got very large and needed to interface with Planning Center.

Donna
Finance Manager (Canada)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

User friendly, intuitive software

5,0 il y a 2 ans

Commentaires : 100% happy with this product. Every feature it offers is reliable, updates are smooth. Outstanding customer service and support.

Avantages :

Donation is a user friendly, intuitive DMS. I have used a variety of DMS and have never wished Donation had a feature I needed. In fact, I enjoy that it is basic without a bunch of complicated stuff I don't need. It has all the reporting features I need and comes with outstanding customer support. I have already recommended Donation to another non-profit, which they ultimately transitioned to.

Inconvénients :

Maybe just add some auto formatting in the Postal Code and Phone number fields but not a big deal.

Réponse de l'équipe de Software4Nonprofits

il y a 2 ans

Thanks for this great review! That is a good idea about the formatting of postal codes - we will try to incorporate it soon. There is already auto-reformatting of phone numbers when saving donors. For instance, any of "123-456-7890", "123 456 7890" or even "1234567890" are reformatted to "(123) 456-7890".

Sue
President (É.-U.)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

You can't go wrong

5,0 il y a 4 ans

Avantages :

Donation is a very simple program to use. It will print out your receipts, thank you letters, and year-end tax statements for your donors. The learning curve is very short in all areas but one. Their tech support is quick. The cost is very reasonable. There are updates throughout the year and as long as you pay the yearly maintenance fee the problem will be always up to date.

Inconvénients :

Is can be difficult to set up your thank you letters. There are templates that you can edit, but it does not always follow correctly.

Réponse de l'équipe de Software4Nonprofits

il y a 4 ans

Thank you for this great review, Sue. In our experience, the only time mail-merge documents get seriously messed up is if you edit them in Microsoft Word, which can somehow make the merge fields not work. Other than that it's pretty much what you see is what you get. If you have further our outstanding problems with mail-merge letters don't hesitate to contact us for support.

Bill
Chair of Deacons & program administator (Canada)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Using a ledger and excel spreadsheet VERY time consuming and this has simplified everything

5,0 il y a 6 ans

Avantages :

ease of data input the reports program they have kept it simple but with many programs within it at an affordable cost simple but detailed.

Inconvénients :

not sure if I have one could use more choices in date of input categories so you can run specific reports for those of us who can't do SQL set up.

Réponse de l'équipe de Software4Nonprofits

il y a 6 ans

Thank you for this review, Bill. I'm not sure I understand the listed Con - many built-in reports allow for selection on a range of dates, and optionally on a donation category. Further selection can be done with Filter expressions, a fairly simple feature that does not require SQL. In fact, writing SQL is only required for the most unusual situations, by far fewer than 1% of our users. If you would like to explain where you are finding limitations in report selection, I'm quite sure we could explain how to do what you want. (The Help topic Filtering Reports will be very helpful.) You can contact us further directly by email.

Don
Envelope Secretary (Canada)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Donation Program from Software4Nonprofits

5,0 il y a 7 ans

Commentaires : An exceedingly good program. I have been using it since 2014 and would not consider any other program. Excellent support! No flaws that I have encountered. Strongly recommended! There are many reports available within the program, probably all that anyone would need, but if you would like some other report it is not too difficult to create one and it can be memorized for future use. We are not currently using the Accounts program, because the church treasurer prefers to use QuickBooks, with which he is more familiar. I have used Accounts for several months and personally found it to be excellent. I would recommend both programs.

Avantages :

Ease of use, very good reports, excellent and very fast support from Dan Cooperstock who developed the software. You don't communicate with someone working at a distant call centre, it is either Dan Cooperstock or Kwame Barko who answer your questions.

Inconvénients :

There is nothing I do not like.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Makes keeping track of Church donations easy.

5,0 il y a 6 ans

Commentaires : Provided a well designed database to replace a spreadsheet. Ease of data entry.

Avantages :

Able to enter donations based on date received as well as by donor. Produces report at end of financial year for treasurer and for tax reclaim. Able to import donations given directly to bank via editing a spreadsheet download from the bank.

Inconvénients :

As based in Canada and USA does not quite fit UK system, although accounting year is now possible based on UK fiscal calendar.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Functional & Straightforward

5,0 l’année dernière

Avantages :

Quick to learn, easy to use. Expandable but seems to be oriented to small/midsized nonprofits

Inconvénients :

I have no complaints at all, it worked well

Réponse de l'équipe de Software4Nonprofits

l’année dernière

Great, thank you for this review. You are certainly right that most of our users are small to mid-sized charities and churches, and that is who we have concentrated on making it good for. As our tagline says: Simple. Powerful. Affordable.

Klaus
Treasurer ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Have been using Donation for 5 years!

4,0 il y a 10 ans

Commentaires : Donation is a database program that manages donors and their donations to charities. I have found the program relatively easy to setup and train volunteers to use. It provides a professional look to tax receipts. Backups, corrections and updates are easily made.
Integration with other programs (mail merge) is a little more difficult and the search engine is very powerful but has a steep learning curve. The look of the interface is a little bland.
Our agency has been using Donations since its early days as freeware and we like it.

Réponse de l'équipe de Software4Nonprofits

il y a 10 ans

Just to be clear, the mail-merge features in the program are entirely within the program - no third-party programs, such as a word processor, are involved or required. I'm not sure exactly what Klaus is referring to as the "search engine". Basic searching by donors is very easy, with two levels of searching available. He may be thinking of the feature for filtering reports, to further restrict them beyond whatever limits they prompt for (like a date range for donations). That is admittedly a bit potentially complex, but there's a video on the web page http://www.software4nonprofits.com/demos.htm going over it, and a detailed help page about it.

Obi
Administration Officer (Australie)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

DONATION useful for not for profits

4,0 il y a 4 ans

Avantages :

The software is quite easy to use and has the functions we require as an organisation. It is easy to issue Tax Receipts and keep records of donations made. Customer enquiries were always responded to efficiently and software updates are straightforward.

Inconvénients :

Perhaps more templates for the receipt would be useful.

Bob
Director ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Review of DONATION

5,0 il y a 10 ans

Commentaires : We are a relatively small (150 donors), local charity working in international development. DONATION is perfect for me to track donations and donors as well as to generate useful reports, email notices and mailing labels. The whole data base is accessible for customizing reports or generating special lists. Although these take some time to create, the Help section provides abundant instructions and examples to get the job done. Updates are available frequently and individual help if necessary is available. I have found Dan to be prompt and helpful when questions have arisen. The price is right. The only "con" I can think of is the lack of ability to directly do some stats on the data base. This is not a problem because the data can be easily downloaded into Excel for analysis and graphing. I am very happy with this product.

Michele
Admin Assistant ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Software 4 Nonprofits

5,0 il y a 10 ans

Commentaires : This program is an excellent program, easy to use, generates useful reports, very affordable, and just recently I recommended my friend which enters the donations for the church she goes to and they also are very excited about this program. Previously our Non-profit organization along with the church my friend s attends, all entries were done manually. This program has saved hours of time and because you can choose to send out official tax receipts once a year the cost savings for envelopes and stamp is amazing. The program writer, Dan Cooperstock is very helpful by email or phone if you have any questions regarding the program, he is a wonderful fellow. I would recommend this program for any non-profit organization that needs to generate official tax receipts. Overall this program is a 10 out of 10.

Robert
Deacon ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

A Church Treasurer's Best Friend

4,0 il y a 10 ans

Commentaires : The program made it all very easy. Batch entries by day, deposit prep, export ability to accounting programs, this program had it all for a very small price. The free version, with limited features, assisted us in deciding that this was the program we wanted to use. We are able to get reports throughout the year, print receipts for tax purposes that meet all the requirements of Canada Revenue Agency. You even have the option of printing all the collection detail if needed as well as the type of funds received. Even past years were available if needed to reprint receipts. The only downside relates to the set up of categories (for our various cause collections) which we had to do a couple of times. Online help as there but was not clear enough.

Rosella Angel
Founder/Director ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Love this Software

5,0 il y a 10 ans

Commentaires : Donation software by Dan Cooperstock is really just what I needed to handle both my ministry and charity accounting. It is so easy to use and reports can be generated very quickly and accurately! If there is a problem Dan responds very quickly, which I really appreciate! This program is definitely for me, plus I enjoy telling others about it!

Réponse de l'équipe de Software4Nonprofits

il y a 10 ans

Just to be clear, DONATION is not a full accounting program - it tracks donors and donations, and issues receipts. Most organizations would also have a bookkeeping / accounting program, such as my ACCOUNTS fund accounting program, QuickBooks etc. DONATION can export a bank deposit transaction for importing into ACCOUNTS or QuickBooks, so no double-entry is required.

Kerrie
CGA ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Great software!!

5,0 il y a 10 ans

Commentaires : I am a CGA and recently volunteered my time as the treasurer for a local soup kitchen. When I took on this position, I found that the donor income tax receipts, and the thank you letters to the donors were being done manually. I needed to find a software that was reasonably priced that could automate the preparation of CRA approved income tax receipts for donations to a charitable organization. I found DONATIONS software and downloaded the trial version. It is easy to use, the customer support was exceptional and not only did it prepare the donor income tax receipts but it also prepares the donor thank you letters and the bank deposit slip. This software comes highly recommended!!!

Alex
Treasurer ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Every Charity should use this.

4,0 il y a 10 ans

Commentaires : I am the Treasurer of a non-profit community theatre group which has patrons, corporate donors and members, all of whom qualify for a tax receipt for their annual dues. I have used "DONATION" in one form or another for three years now and I have found that it makes the task of keeping track of these different types of donations very simple. The issue of receipts at Tax Return time is done automatically and that, for me is a great "plus". If I have any criticism, it is that one has to change the year through the "Maintenance" tab in order to list previous donations. There might be an easier way of doing that. Support from Dan has always been rapid and helpful.

Steven
CEO/Director ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Donation works great!

5,0 il y a 10 ans

Commentaires : Our ministry has used the Donation software since 2000. We have been through the trials and errors of the developement and improvement. This has been a wonderful program for us and has saved us many hours and dollars when compared to some of the other programs out there. Mr. Cooperstock, the developer, is very prompt to answer questions or handle problems. We especially like the way it generates receipts, and while many organizations only generate them at the end of the year our ministry has always generated them each week. Overall we have been very happy with the program and would highly recommend it especially to smaller ministries.

Doug
Director ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

DONATION SOFTWARE

5,0 il y a 10 ans

Commentaires : DONATION Software is just what it says it is - very user friendly and tracks your donors and issues receipts. I had been looking for something that I would be able to simply be able to issue receipts and be able to use as a data base for my mailing list and DONATION did it.
I had a couple questions early on and needed some help in finding out what the problem was and boy did I get answers fast from the DONATION "help desk". I have never had such quick response from a "help desk" as I did from DONATION. It is simple to use and instructions are given in very simple terms, so that anyone could understand them.

William
Lead Pastor and Treasurer ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Pastor and Church Treasurer

5,0 il y a 10 ans

Commentaires : I am William W. Woods, pastor of Desert Hope Wesleyan Church in Phoenix, Arizona. I have been using the Donation program for the last several months and have found it to be the easiest, most efficient program that I have ever used to keep track of our people's giving and other important information such as addresses, phone numbers, and things that a Church needs to keep track of for their records. I have recommended this program to others and would highly recommend it to anyone who needs to stay on top of important information concerning membership and giving records.

Joan
Donation Assistant ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Software4Nonprofits

5,0 il y a 10 ans

Commentaires : We have been using Dan Cooperstock's product for some years now and we find it excellent for our church needs. If we need help with anything we can get it from him in less than an hour. We are satisfied with it.

Réponse de l'équipe de Software4Nonprofits

il y a 10 ans

To be honest, I can't always answer emails or phone calls within one hour, because I'm not always in the office! But when I'm in, emails are always a top priority over other elements of my work. And except for unusual circumstances like vacations (when I still check emails at least twice a day) it is seldom the case that a reply will take over 6 hours.

T
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

100% satisfied

5,0 il y a 10 ans

Commentaires : When I took over the role of donation tracking in our church I was a little skeptical when this software was suggested, but I must say within 1 week I had a changed attitude. I have had nothing but exceptional service and support. It amazes me how much energy the developer puts into improving and upgrading the software because I feel like it is already so exceptional. Every time I've thought to myself, "oh it would be nice if I could..." after 10 minutes of looking I always find that that function is already built in. The program is just about dummy-proof.

Kenneth
Pastor ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

From A Pastor's View

5,0 il y a 10 ans

Commentaires : The Donation software is simple to use & when compared to some other programs I have used in the past, it is inexpensive.
I have been using this software for three or four years & have not had any serious problems. When a problem did occur, it was easily "fixed" by reading the manual or sending an email with my question. It was always responded to in just a couple of hours.
I recommend this software to everyone working with church offering accounting with the responsibility of tracking donations, & sending out year end contribution reports.

Michelle
Church Treasurer ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Great for Church Tithes

5,0 il y a 10 ans

Commentaires : We love using Donation for our church tithes. The end of the year letters are worded just as CPA told me they should be. It's very simple to set up and use. Although we have had no problems with the software whatsoever, we have had great customer service with emails including updates that we needed to install. I just recently moved our program off an old computer that used Windows XP onto a new computer using Windows 8 with absolutely no problems whatsoever. The backup worked wonderfully! The pricing is exceptional also!