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à choisir le meilleur logiciel

En savoir plus sur FMS:Workplace

FM:Interact permet aux entreprises d'améliorer la gestion de leurs espaces, occupations, biens, déménagements, entretiens, baux et propriétés.

En savoir plus sur FMS:Workplace

Avantages :

The cost of the product fits our business. It is not complicated to use and the technicians like it.

Inconvénients :

When running patches, it takes a bit more time due to cutting and pasting data from folders.

FMS:Workplace - Notes

Note moyenne

Facilité d'utilisation
4,0
Service client
4,2
Fonctionnalités
4,1
Rapport qualité-prix
4,1

Probabilité de recommander le produit

7,8/10

FMS:Workplace a reçu une note globale de 4,1 étoiles sur 5 d'après 80 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (80)

Phil
Director, Global Real Estate and Facilities (É.-U.)
Utilisateur LinkedIn vérifié
Aviation et industrie aéronautique, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

User friendly, powerful, well priced and great customer support!

5,0 il y a 6 ans

Commentaires : Able to easily track our real estate portfolio and run reports in real time.

Avantages :

- Easy and intuitive to setup, use and maintain - Can be used out-of-the-box, no customization needed (unless you want something special) - Well priced (no hidden cost, unlike many of the big, enterprise systems) - Modular system, so you only pay for the modules you need - Very responsive (and effective!) customer support - FMS keeps adding new features - Provides self-host and hosted options

Inconvénients :

It is only compatible with AutoCAD or their own CAD software. We use a different CAD software and so we had to spend extra $ to get a compatible CAD software.

Eduardo
AVP Facilities Planning (É.-U.)
Enseignement supérieur, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Space Management

4,0 il y a 3 ans

Commentaires : With FMS Workplace Space Management, we have provided our decision makers and end users with direct access and insight into their space data for their respective. We have also streamlined our state reporting submission process making it more effective and efficient, and allows us to dedicate more time to other needs and areas of improvement.

Avantages :

Clean and simple user interface makes it easy to navigate. Native integration with AutoDesk makes the integration process with facility floor plans smart and seamless.

Inconvénients :

Would like to see integration expand and grow into site level plans that allow for the big picture to be displayed and visualized.

Alternatives envisagées précédemment : Manhattan SCALE et FAMIS 360

Pourquoi passer à FMS:Workplace : User Interface. Highly configurable for non-technical administrative and functional users. Native integration with AutoDesk.

Réponse de l'équipe de FM:Systems

il y a 3 ans

Hi Eduardo, thank you for taking the time to give your feedback! We really appreciate it, and are so happy that your experience with FM:Systems has been so positive. The native integration with Autodesk is one of our favorite features as well. Please continue to let us know about your future experiences.

Andy
Manager (É.-U.)
Eau/gaz/électricité, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

FMS Workplace

2,0 il y a 9 mois

Commentaires : I have been disabled with the support. A change was made to the system a couple of months ago and they FMS support can't seem to fix the problem. Currently as the system right now I would not recommend.

Avantages :

I don't have any Pros about the system. It does just enough to get by, but it works slow. I might would not be so disappointed if it was not so slow to use.

Inconvénients :

It is very slow. It is frustrating trying to even assign work as it takes so long for changes to be made. Saves can take as long as 15-20 seconds and even longer at times. It has a very old feel of an interface. There are way to many fields that are not needed that make the interface take up the entire page. It is not customizable. Reports can not be customized by the administrator. Yes you can export but even then if you choose export it exports the entire page of data instead of a way to select. The only reason the product was chosen was because of space planning part and it included the maintenance part and it was the product at their previous location. It was selected by someone who had never used maintenance specific system. But that individual also was told that system was administrator customizable such as required fields etc.

Teresa
IT Account Manager (É.-U.)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great solution for centralizing all facets of the Facilities world into a single, robust platform

5,0 il y a 6 ans

Avantages :

As an IT Administrator of the tool, we are able to easily configure the application to support the different Facilities processes. The general model of the tool revolves around the few key concepts of Facilities Management and everything can be built out from there (space, maintenance, real estate, etc.) allowing for customized processes while still keeping the data centralized. This allows for reporting and analysis at a detailed level (perfect for engineers, space planners, property administrators, etc.) as well as at higher levels for Facilities Managers and Executives. FM Systems, as a company, provides various tools for IT admins to manage and create in the tool including an amazing customer portal with all documentation, blogs, forums, and webinars that allow for constant learning and communication with both the company and other FM Systems users. In addition, when customer support is needed, the team is knowledgeable, friendly, and easy to contact. I also like how the user experience can be tailored to accommodate different skill sets and job descriptions. There are many functional components that most software packages would require an IT skill set to be able to execute. With FM:Interact, things like customizing a view, writing/scheduling/running reports, etc. are easy enough that, with a little training, we are able to empower the business to make the solution their own. We are also able to "turn these things off" for users that don't need them.

Inconvénients :

Our implementation is currently hosted on-premise. While the IT overhead of hosting the software is not high (especially compared to other solutions), I do want to explore the option of FM hosting to further reduce that overhead. This will allow us to take advantage of the updates faster and get the latest-and-greatest features into the business' hands.

James
Facility Manager (É.-U.)
Assurance, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I have been a client for over 6 years we use it for space planning , asset management and facility

5,0 il y a 6 ans

Commentaires : Because of the ease of use we were able to role this out to a larger user group , which help decentralize some of Facility Managements work load . Move Coordinators for each department can submit move requests that just need approval from Facilities the data is all input buy the user. Seating plans are easily viewed on line and employee directories all employees to find an employees location easily .

Avantages :

Easy to use , can be configured to your business, ASP is reliable , you only buy the modules you need . FM Systems provides great customer support services I have had great experiences

Inconvénients :

We have been very happy with the product the new product releases have really improved usability and performance . The only con is making multiple entries is very cumbersome you can only make one change at a time. For example when entering an asset there is no copy feature when adding multiple or when editing space type you need to edit each record form. It would be nice to use a spread sheet view in addition to a form view to enter records . For large changes FM Systems support services can do batch uploads .

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent product that has help us improve operational efficiencies.

4,0 il y a 6 ans

Avantages :

Relatively easy to learn and use. Excellent and knowledgeable product support team. Easy to teach to others within our organization. Non-facility related groups have approach us to use the system to manage their asset inventories. That has worked well and they now connect assets with space.

Inconvénients :

Relationships between database tables can, at times, be challenging to manage especially if not experienced in the use of databases. Product has become more popular and, as a result, support personnel respond slower. Additional support personnel would be beneficial.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Internet, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

FM:Interact

5,0 il y a 6 ans

Avantages :

When I first looked into it and was training in the system, I was overwhelmed with all the features. Then after a few weeks of training I realize how much it could do and how it can grown with our company. I knew I had found a tool that once you were trained on it, our company was in good hands to do space planning, asset management, move management and many other things that would be very beneficial to me. THE MOVE MANAGEMENT MODULE IS MY FAVORITE. I DO MOVES TODAY LIKE A KING!!!!!

Inconvénients :

When it comes to customization in some areas, it was challenging. Trying to customize my office maps with particular color, sizes or adding in particular notes for a certain area.

Adam
Adam
CAFM Analyst - Bank of Canada (Canada)
Utilisateur LinkedIn vérifié
Eau/gaz/électricité, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

FM Interact

3,0 il y a 6 ans

Commentaires : Overall, technical support is great but the cost for support is ridiculous. Support is not always willing to help with upgrades and patches.

Avantages :

AutoCAD Integration is seamless. Floor Plan viewing is easy.

Inconvénients :

Reporting is difficult to set up. You almost need a coding background. They are not beginner level friendly Tables are confusing to navigate which, Example naming of Items in A0, N0 tables and what items corespond to one another. Lack of tutorials

Adam
Adam
Technology Consultant II (É.-U.)
Utilisateur LinkedIn vérifié
Eau/gaz/électricité, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Product

4,0 il y a 6 ans

Commentaires : My overall experience has been great. I would definitely recommend this software to other companies

Avantages :

The software is easy to navigate through and get used to. I've been working with the software for 4 years now and there are many ways to keep your business on track and organized

Inconvénients :

Editing the sites can be difficult but the support team is great with helping

Bill
Bill
Senior Application Specialist (É.-U.)
Utilisateur LinkedIn vérifié
Fabrication électrique/électronique, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

User, Implementer

4,0 il y a 6 ans

Commentaires : We use FM Systems for space utilization, asset tracking and analytics.

Avantages :

How I can configure to meet needs, new viewer technology and future product roadmap. Love the support and family friendliness of FM:Systems

Inconvénients :

The user experience, software feels and looks old, good use major UI enhancements. Wish there was offline app capabilities

Dan
AVP (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Our experienced has been one of great success once the software customizations were completed.

4,0 il y a 6 ans

Commentaires : A great means to track your maintenance and real estate portfolio.

Avantages :

The cost of the product fits our business. It is not complicated to use and the technicians like it. Their customer service is second to none.

Inconvénients :

The out of the box functionality is limited, thus requiring a lot of customization. Be prepared to assign a full time administrator to the implementation team, someone who can work directly with the customer support team to customize the software to meet your business needs.

Zhonghong
Senior Programmer Analyst (É.-U.)
Enseignement supérieur, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

FMSystems Space Management

4,0 il y a 3 ans

Commentaires : Positive overall. It helps our organization achieve our goals in space management.

Avantages :

Space definition, usage, funding, drawings, photos and reports are pragmatic and accurate. Integration with existing systems depends on how the system is used for primarily. Generally it's not easy but doable.

Inconvénients :

Customer supports sometimes are sketchy and inconsistency.

Réponse de l'équipe de FM:Systems

il y a 3 ans

Hi Zhonghong, we are so happy to hear that FMS:Workplace is helping your organization achieve your space management goals! We value your input and if you have any more details on how we can continue improving your support experience, please don't hesitate to reach out to our team at info@fmsystems.com. Thank you again for sharing!

Alan
Occupancy Planning Manager (É.-U.)
Produits pharmaceutiques, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great product, cost effective

4,0 il y a 6 ans

Avantages :

Modular implementation offerings, flexibility and configurability, marketing and design teams listen to customers. Hosted implementation option.

Inconvénients :

Overall quality of the software has improved over the years, but there's still room for further improvement in rolling out new release and bug fixes.

Solomone
Facilities Engineer Manager (É.-U.)
Logiciels, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

FM System

4,0 il y a 6 ans

Commentaires : I love all the features but it is not user friendly...it seems like I need a master degree on FM System in order to manage it. I use to work at google and they have the GUTS system which is an internal management system that is foolproof...I didn't need any training to manage GUTS that's how user friendly it is. If Google decided to go public with GUTS it will definitely run everyone out of business.

Avantages :

Lots of helpful tools to help manage facilities operation.

Inconvénients :

Not user friendly. I hope they listen to all the customer feedbacks.

Jason
Corporate Facilities Analyst (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very good support. Always adding nice, new features. Does Space Management and Move Management well.

4,0 il y a 6 ans

Avantages :

Efficiently administers moves. Great functionality between website and AutoCAD. Database itself is fairly easy to work with.

Inconvénients :

Users do not find it intuitive. A lot of configuration work required by admins. When functionality changes, existing features inevitably break.

Chris
Chris
Facility Planner (É.-U.)
Utilisateur LinkedIn vérifié
Enseignement supérieur, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Academic Setting

4,0 il y a 6 ans

Avantages :

General functionality and ability for campus stakeholder and users to all access data remotely and simultaneously. Extremely powerful tool in our setting.

Inconvénients :

My only complaint is internal and the fact there are so many features that we have yet to tie into.

Dan
Executive Vice President (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The ability to tailor the software to the way you want to work is amazing.

5,0 il y a 6 ans

Avantages :

Configurability and Ease of Use are the best features allowing us to create an environment that works best for customers.

Inconvénients :

Limited API Availability for Customization - it is getting much better, but we always want to be able to do more.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Knowing what you don't know!

4,0 il y a 6 ans

Avantages :

Software goes very deep into ERP with options that i would have not thought of to help future needs.

Inconvénients :

not knowing all the functions and when learning the function not good flow on instructions.

Char
Corporate Space Planning Lead (É.-U.)
, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent ability to organize data, moves and view plans

4,0 il y a 6 ans

Commentaires : no longer need to update plans manually in Autocad, or count desks for vacancy! I can generate maps for scheduled moves easily and quickly.

Avantages :

-generate floor plans with different data -sort moves by project, date or other -view occupancy in a detailed way

Inconvénients :

-not completely intuitive -reporting is confusing and not intuitive -permissions and roles are confusing

Petri
Global Space Database Manager (É.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Overall the product suite is robust and easily configurable to meet different needs.

4,0 il y a 6 ans

Avantages :

Configurability is great and most out-of-the-box tool are very usable from the start. the new FMx reporting and floorplans are great.

Inconvénients :

there is still some legacy things that havent been yet converted over to the new html5 standard. At time the provider is short on resources and support might be hard to get.

Michael
Design Technician (É.-U.)
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

FM:Interact Review

4,0 il y a 6 ans

Commentaires : Multiple data sources that require maintenance from multiple groups. The benefit would be to have a single source of truth and to have the ability to share the same information. Eliminate the individual silos.

Avantages :

The amount of customization and the ability to configure the various data in different formats per login/access.

Inconvénients :

I would like to have some GIS capabilities for graphically locating graphical data (building) relative to each other along with the GIS for exterior utilities.

Okunade
Virtual assistant (Nigeria)
Services aux consommateurs, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Facility Management System

5,0 l’année dernière

Commentaires : I love the easy accessibility and the way it makes project management very easy

Avantages :

It is a digital workspace that allows for design analyses and a proper workplace setting. It also brings easy management and maintenance of the company

Inconvénients :

The limited features, though there is synchronization, but it should have a chatting feature of its own

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 501–1 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Great System to get space management

4,0 il y a 6 mois

Avantages :

The best thing which i like about this software is that it is very easy to use and widely accepted and help company to reduce cost and increase productivity by getting real insights it also help me to get the Space Reservation and tracking feature which help our company to get accurate result

Inconvénients :

As of now i am a new user i did not get any thing which i don't like about this software it help me and my organization in each and every aspect , its a great tool and i highly recommend it to everyone

Réponse de l'équipe de FM:Systems

il y a 3 mois

Hi there! Thank you so much for your review of FMS:Workplace! We're thrilled to hear that you find our system easy to use and valuable for space management. It's fantastic that you've already experienced benefits such as cost reduction and increased productivity through real insights. We're glad to hear that the Space Reservation and tracking feature has been particularly helpful for your organization. We are delighted that you haven't encountered any issues as a new user. Your recommendation means a lot to us, and we're grateful for your support.

Carmine
Facilities Manager (É.-U.)
Internet, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

ARCHAIC PROGRAM

2,0 il y a 6 ans

Avantages :

This program may be good for smaller companies.

Inconvénients :

This program runs very slowly, especially with the number of employees in our company. We do office moves every month and the time it takes the program to load is unbelievable. Also, it is not very user friendly. You have to start over every time you put in a new move instead of the program remembering where you left off in your move selections. The program runs like it is from the 90s.

John
Systems Engineer (É.-U.)
Informatique et sécurité réseau, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good tool, but limited functionality without customization

4,0 il y a 6 ans

Commentaires : Good support team and good product, but the functionality out of the box was not exactly what we needed, so it has required time and money from FM:Interact and 3rd party support to create the features we wanted.

Avantages :

Easy to use out of the box and worked pretty well.

Inconvénients :

Limited functionality. Everything has to be custom developed which means more $$.