Time Trex review

Publié le 04/11/2019
Lynda B.
Finance and HR Manager
Production alimentaire, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: From set-up to now I never feel like I'm inconveniencing them when I call and ask questions, and at first there where several phone calls and now maybe 1 every two or three months. Their customer service is amazing and other companies should follow their lead. Thank you

Avantages: The software is very easy to learn and for the most part just a few clicks of the mouse and the program becomes familiar and for the more difficult pay feature the help desk is there for you.
Help desk is amazing and doing some customer items for our business was easy...for me and Time Trex made it seem like run of the mill for them.

Inconvénients: At first had a hard time with the ROE's but with changes done by Time Trex they are now very easy.

Matter of satisfaction

Publié le 30/11/2019
Bilal A.
IT Director
Vente au détail, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
2 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall experience is great.

Avantages: 1.feature rich
2.detailed interface
3.well reporting

Inconvénients: 1.no option for static rounding options.
2.Rounding options not working for specific start stop window. it rounds punches even if employee is late or put of window range.
3.no plug-ins or solution available for ZKteco devices.

Réponse de l'éditeur

envoyé par TimeTrex le 02/12/2019

Thanks for your review of TimeTrex Community Edition Bilal, we greatly appreciate it. Regarding the items that you mentioned, please consider reaching out to us as they can all be addressed in the Professional Edition of TimeTrex.

Useful, but Convoluted

Publié le 01/02/2019
Jessica M.
Contract Corporate Recruiter
Services financiers, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
3/5
Note globale
2 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It has been fantastic for time keeping for personal reasons. However, the interface is a very busy and inconsistent when viewing it from different pages/features. I've struggled to locate what I was searching for on multiple occasions, usually resulting in frustration and starting all over from the original interface I'm familiar with. I would love to see a more streamlined view with each feature readily accessible from the same place regardless of what page you are on.

Avantages: I utilize it daily to keep track of my actual work hours as I'm an independent contractor. I like to be able to reference exact hours and use it if there is any question as to when I worked. It is great for helping me keep track of the hours down the the minute for that day, week, and pay period. It is reliable and easily accessible from anywhere.

Inconvénients: There's SO MANY features that it almost deterred me from giving it a try in the first place. And to this day, even the thought of venturing outside of the couple of features I have explored is a bit intimidating. It's a bit difficult at times when there are unnecessary pop ups that could have been easily bypassed in the design or a change in the accessibility of a feature based on the where you are on the website.

Payroll everywhere

Publié le 04/06/2019
Sophie S.
Administrator
Internet, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: With Timetrex, now we are able to run payroll on time. Management can view reports online which a good functionality.

Avantages: Timetrex is the best payroll software I have come across so far. You can track Employee attendance, you can even monitor it. You can access the software wherever you are because it's web based.

Inconvénients: You need some programming basics for you to create new taxes for countries.

Love Timetrex

Publié le 15/07/2019
Utilisateur vérifié
Manager
Secteur maritime, 13-50 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Very good!

Avantages: The software is very good. It makes time tracking of employees easy.

Inconvénients: Limitations in a few areas. Would like to see stronger messaging features, like auto messaging when clock in or out.

Like that you can use it from your phone

Publié le 24/04/2018
Kristy B.
GM
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
3 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: They have an option to where you can use it on your phone. This makes it convenient because I travel for work a lot and don't always have access to a computer to clock in.

Inconvénients: Haven't been using this long enough to encounter any issues as of yet. Seems like everything has been pretty simple to figure out.

I use this as a manager at a go kart track and like it a lot.

Publié le 24/04/2018
Samantha H.
Manager
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
3 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: The payroll system is fast, easy, and easily
printable. It is also easy to add, delete, and edit timepunches.

Inconvénients: I do not like how intricate the passwords need to be, almost to the point of them being comically long.