Avis clients sur Absorb LMS

High Potential LMS

Avantages :

It has the ability to encourage learning on the go and remotely, with extensive and versatile training options for staff. It is a very versatile and flexible platform that has everything you need to ensure that corporate learning takes place at an excellent level. It provides high-quality third-party integrations to use content created in another application.

Inconvénients :

It has excellent customization options, although for new users it can be a challenge to use them.

Making My Life Easier

Commentaires : My overall experience has been great. The LMS has allowed me to build an entire corporate training program while simultaneously building the LMS to support it. The time-based credential reporting and compliance tracking has allowed to avoid those possible awkward moments with clients' specific training requirements. With this tracking and reporting, we're also able to respond to a client's immediate need by knowing who is qualified and current on a given access or occupational training requirement.

Avantages :

The Absorb LMS is easily customizable and Admin/Learner user-friendly. This allowed me to expand my Training effort and capabilities with not only scope but greater efficiencies in that I can customize the LMS to meet the varying needs of my different stakeholders.

Inconvénients :

If there is a negative, it is in the format of the Training Transcript when printed, or exported as an electronic file. The courses appear in alphabetical order without the ability to filter for a time period, or sort chronologically. This frustrates Supervisors who then have to review the entire transcript to find what training an employee has completed in the last year. I understand the Transcript are being reworked by Absorb for 2022, so this may become a non-issue.

Alternatives envisagées : Accord LMS, Totara Learn, Adobe Captivate Prime, Cornerstone LMS et SAP Litmos

Pourquoi choisir Absorb LMS : I was seeking a fully supported proprietary platform with the enhanced features and functionality my training program had grown to demand.

Pourquoi passer à Absorb LMS : Absorb met the overlapping sweet spot between cost, features, supported company size, and alignment with the structure of our training program.

Great Software, Suffers terribly from its customer service.

Commentaires : I rushed into this purchase a little and didnt investigate the level of support that would be offered. In hindsight this would have been a game changer for me as I would have went elsewhere.
The software is good, though it doesnt manage blended learning easily which is frustrating.
Customer Support is absolutely non existent.

Avantages :

Good User Interface, Good Course Management. Good sync with BambooHR on most things. Good Learner interface. Good Customisation options.

Inconvénients :

Difficult to manage blended learning. Some factors in course management could use improvements. (Managing assessments) Cannot see how many absences from courses that users have. Some issues with how it syncs with Bamboo(overwriting course information) Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue. Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.

Easy to use LMS platform with the right amount of features for our needs

Commentaires : We were looking for an LMS platform for internal training that could be expanded to customer training afterwards. The sales engagement with Absorb LMS has been a great experience, providing us with the tools and knowledge to properly evaluate the platform (including a trial portal which we could test with our own content). Onboarding was well structured, with a clear plan of tasks to accomplish both on our side and on the vendor side. Absorb provides a series of well-made self-training modules to go through, which complemented the training provided by the implementation project manager. Compared to other LMS, the platform itself is easy to use while providing a good breadth of features for our use. It's a mature product, with a solid backend. We did not experience any performance issues or security concerns. Look and feel customization is relatively basic. The interface is also quite rigid: for example, thumbnails or banners must have precise dimensions, otherwise images are stretched. Because of that it requires a lot of efforts, trials and errors, if you want to have a visual experience distinct from the Absorb default. The main shortcoming we experienced is that some common workflows could be streamlined. They can involve a lot of clicks, which is irritating when you're repeating the same workflow several times in a row. Keyboard shortcuts could be introduced to facilitate some operations, which would alleviate this.

Avantages :

Easy to use Solid onboarding training for admins Provides content hosting Supports SCORM and xAPI (Tin Can) Supports Instructor Led Classes Zoom integration BambooHR integration Salesforce integration Overall mature platform Great customer support

Inconvénients :

Look and feel customization lacks flexibility Some workflows could be streamlined, especially for course management No actual course authoring functionality: users need to import learning objects created with external tools, such as 3rd party eLearning authoring tools. This is fine for our needs, but it would add flexibility if there was at least some content authoring functionalities.

Alternatives envisagées : Skillsoft, Cornerstone LMS et SAP Litmos

Pourquoi passer à Absorb LMS : The intersection of ease of use, features, customer service and costs of Absorb was superior to all other alternatives we considered. Some were superior in terms features but were too expensive for our needs. Some were less expensive but the customer service was a concern. Some were not as user-friendly. It all came down to that equation: ease of use + features + services + costs. Absorb LMS hit the sweet spot for us.

Absorb LMS Review

Avantages :

Absorb LMS makes it easy to manage user information with data such as registered users, course evaluations and popular courses. The flexibility of this platform is a plus with users able to customize it as they see fit. Very good customer support.

Inconvénients :

There aren't many supported third party software options that are compatible with LMS Absorb, integrating more would make this platform even better.

Absorb Review

Commentaires : Overall we are happy with the platform and ability to customize it for our clients.

Avantages :

Courses run more smoothly for our users than our previous platform.

Inconvénients :

The standard reporting leaves a lot to be desired.

Great for the Cost!

Commentaires : Great!

Avantages :

Support from the company is great and always willing to improve features and design. They really listen to their customers.

Inconvénients :

You can't pull reports for instructor-led classes and online classes at the same time for a total picture.

Good user interface with excellent customer support

Commentaires : Have been able to increase training compliance and empower SMEs to use the platform more regularly

Avantages :

User interface is intuitive. Customer support staff is professional and responsive.

Inconvénients :

Difficult to personalize learning pathways

Easy to Use

Avantages :

The admin side is very easy to navigate. They are open to new feature or advancement ideas.

Inconvénients :

There are a lot of workarounds. It is not always the most effective for complex structures.

Amazing customer support and guidance

Commentaires : The Absorb team, [SENSITIVE CONTENT] in particular, are all very professional and a pleasure to work with! Always available to answer questions and provide beneficial feedback.

Avantages :

The LMS is very intuitive and easy to navigate.

Inconvénients :

Can't import zoom attendance report, has to be manually tracked.

Finally, an LMS that is Simple and Customizable

Commentaires : We use Absorb for an external audience - volunteers - and they have no complaints. They find it simple to use and don't require an official onboarding process.

Avantages :

I love that this product is customizable according to your organization's needs. The business model is to teach you how to fish so that you own the system and can make branding updates, page templates, email templates, etc. You can customize the Learner Home to your preferences. You're not stuck with an LMS in a box where you have to rely on customer support for everything. In addition, the system is simple to learn administratively. I'm most impressed with its reporting function which has been very complicated in my experience with many other learning systems. Also, the Global Resources field is awesome so you don't have to pretend documents always belong with a course.

Inconvénients :

The ILC course feature could use more flexibility. Would be great to have users be able to register for more than one ILC session within a course. I end up duplicating a lot of courses just to add the ability to register for more sessions.

Feature dense software that is constantly improving

Commentaires : Our company has gone through tremendous change in backend systems. We had initially signed on with an LMS provider that was purchased by Absorb. The timing of that change was less than desirable, though it was abundantly clear that we were getting a superior product when we started the Absorb onboarding process. Our company has some very unique HRIS employee data structure. Absorb handles that data effortlessly and we're able to make sense of all within the system. Most of all, the people we have had the pleasure to work with from onboarding, professional services, account management, client success have all been absolutely wonderful. There is engagement from the development team on the client community board to answer questions, jump on calls to walk through suggestions and overall just provide a great feedback.

Avantages :

Ease of use for the front line team members. I've said frequently that the learner dashboard reminds me of a familiar streaming platform that our employees use regularly. The ability to customize the content per department/group and so on makes it that much better. There is no training necessary for our frontline staff on getting in and learning how to use the system, its so intuitive, clean and polished.

Inconvénients :

The rate at which Absorb introduces new features is unmatched (which is a pro), though sometimes it seems like they overlook some of the errors that are caused by new features. New upgrades always come with glitches, but some were a little surprising to have slipped through the cracks. They are very quick to act on any system issues reported though.

Absorb, the flexible, powerful yet easy to use LMS!

Commentaires : We use the LMS for the management of both internal and external training. It has been uneventful in the setup and management for both organizations. We have observed a few lacking capabilities in out of the box reporting to be able to report on these programs in a holistic way. However, with their APIs and direct database connections we have succeeded. While system availability and performance has been stellar, we have experienced some delays in customer support addressing our needs. They do respond, at the moment it is just taking a little longer than expected. While migrating to their system can be quite busy and a little laboring, the process was easy to follow and not too problematic for us. Our users have commented upon their migration as quite refreshing with the newer interface, layout and feel. Our overall experience has been good and we are looking forward to the new capabilities and features Absorb is continually to invest in. Happy & Productive Learning!

Avantages :

Ease of use, no matter a user or administrator. Quick and responsive page loading, and simply ability to export data reports. Advance API and direct database access capability for growth and in-depth training program management and reporting. Customizable interface and deployment options with integration to other content provider libraries. Simple enrollment & curriculum rule writing and deployment.

Inconvénients :

Some difficulties in the management and deployment of blended learning within these challenging COVID times. Would like to see more out of the box higher level training program reports for a department, group, or training center. Could use some more options for defining departments, roles and user privilege's within the system.

Alternatives envisagées : SumTotal Learn

Pourquoi choisir Absorb LMS : Discontinued product

Logiciel antérieur : Torch

Unexpected Limitations

Commentaires : Overall it's ok. Again we were really disappointed about the department/sub-department functionality. So if you are using Absorb for multiple clients not just internally then beware. It is definitely easier to see how many users we have in the system, who has taken what courses, our popular courses, and course evaluation scores which for us are all important KPI's. overall great value for the price.

Avantages :

Absorb is really easy to use and navigate. We purchased it for the ability to have "department" or sub-companies. We provide training materials and the platform to our clients so having a multi-tenant LMS was critical. I love the ability to customize colors and layout for various clients. The onboarding process was pretty smooth and the staff is attentive.

Inconvénients :

My biggest disappointment was that that the multi-tenancy or segregating by departments did not function as we expected causing us to have to adjust our offering and prices for clients. When assigning courses you can only assign to a whole or sub-department, you can exclude. So if 99 customers get the library and one doesn't, you have to allow 99 clients instead of just restricting one. When restricting departments they can manage only the users and courses within their department. However, this does not apply to the mercury module, Global Resources, Competencies, Categories, Message Templates, Ecommerce, and Public Catalogs. So we had to disable access to department admins for these features otherwise they would see other departments (clients) information which is terrible!!!! So instead we have to manage all of these features for our clients. So every time they want a billboard changed we have to do it for example. It puts a lot more management on our behalf that we weren't expecting. other little things we don't like are: -no course number field -can't control the order modules are consumed ina chapter only the order of the chapters. -can't change the reports on the dashboard or re-order it -resources don't have a thumbnail- makes them look empty/incomplete -no place for text on the home dashboard. -roles are not department-specific -can't change password expiry beyond 7 days -task functionality is way too basic -no ability to integrate tasks or due dates with calendars

Great for Small Organizations

Commentaires : I've used a variety of learning management systems (LMS) over the years including Blackboard, Moodle, scormLMS, Canvas, Success-Factors, custom LMSs, and Absorb LMS. All of these had their place. Some were geared toward academics and schools (Blackboard, Moodle, and Canvas). Others were for huge enterprises (Success-Factors). While others were great to test your E-Learning modules on-line (scormLMS). So what do you do if you have a small organization with under a hundred employees and not enough server space or talent on hand to customize an open-sourced program like Moodle. If that's the case, you turn to the cloud. Software-as-a-service (SAAS) has now become a way of doing business for individuals and small organizations. You can save money and time on resources while reaping the benefits of frequent or constant updates to the software. Absorb LMS is a purely cloud-based application. It's a SAAS that lets you customize the front pages of your LMS, the landing or welcome page perse while giving you a hybridized version of LMS Administrator controls. You see the secret behind every LMS is that somebody, either you as the administrator or someone else working behind the scenes with the SAAS has to upload your content (E-Learning modules, Job-Aids, Videos, Presentations, etc.). So with Absorb, you get a fairly well-featured LMS, but with the benefit of having someone else go through the pains of uploading your content. After having to do the full admin tasks behind the scenes of an LMS, I can say that having someone else do it is quite an appreciable service. Overall, Absorb is a good LMS for small and large organizations that want to save money on resources and overhead. Your trainers can also function as the LMS "admins". My only complaint about Absorb is that it has decent reporting tools. After years of working as an LMS admin, it seems that reports are an after thought with most LMS developers. Yet, sooner or later someone up your chain of command will want to know the value of the LMS and that's where good reporting tools come in handy. I can gladly say that the folks at Absorb listened to customer requests for better reporting and they delivered.

Avantages :

1. Ease of use - it's in the cloud. 2. Simplified admin functions 3. Decent reporting tools. 4. Customized landing page.

Inconvénients :

1. Responses from Absorb can be slow. 2. Customer service isn't the best. 3. Can suffer from service outages.

The easiest and most attractive LMS I have used in the last ten years!

Commentaires : We have saved a very significant amount of time and money switching from Cornerstone to Absorb. And we have gained features, ease of use, faster time to market. As a company that puts customer service above all else, Absorb is our learning engine helping us deliver on that promise to our customers. We have grown our eLearning use by 300% since switching to Absorb mainly because it is very easy for our customers and we can get more content to market faster.

Avantages :

In no particular order, but all equally important: - Social media and marketing integration is easy to setup and use - Dashboards and reports are the fastest and easiest I have seen; reporting highly customizable with just a few mouse clicks - Rapid deployment and migration; thousands of users, tens of thousands of records were migrated off of Cornerstone and fully functional in less than 60 days - a record! - Customized look and feel matching our corporate site was ready in one week! - Super easy for end users to get to training quickly - Saved over 50% in costs from Cornerstone and saving more everyday in reduced administration costs - Sales and support friendly and quick to help - Wide range of content support and did not have to rebuild a single training report - Flexible API offering unmatched integrations - SSO and Shopping cart easy to implement and works right the first time AbsorbLMS does one thing only, and does it right - manage my training. It's not bloated with features and functions I don't need. The administration is easy to learn and quite intuitive/flexible. It just works...and works great.

Inconvénients :

After six months of use, I have not come across a "least" like for Absorb. I would like to see more customization options for lower layer pages, but I cannot say this is an "issue" as I am still exploring the many possibilities offered by Absorb. For once, I have an LMS that I have not outgrown, I am still playing catch-up!

Absorb is easy to use and great functionality!

Commentaires : Absorb has been great to learn, the customer support team and CRM's are amazing to work with. They are always willing to help achieve overall success for Admin and learners. Suggestions have been taken and quickly implemented into new feature releases. Absorb is continually striving to bring on more functions. The Knowledge center has videos, conversations and suggestion to help an Admin adapt quickly.
The end user interface is easy to use, switches easily into mobile setting. I have not had any complaints about the learner interface from my end users.

Avantages :

The Admin interface is very user friendly. It is easy to create and publish a course in minutes to reach my learners immediately. The dashboard reports has been my favorite item recently. I am able to create and share specific dashboards that are impactful to our internal business units. Reporting is also a key feature for our admins. We are each able to create, save and share specific reports as well as have them sent on a re-occurring basis, saving us time and energy.

Inconvénients :

Initially, the course creation set up was a bit daunting, many pages to flip through. However, Absorb has updated the process and the Admin interface and changed its functionality to more align with a daily Admin. The update was well planned and thought out so that it did not disrupt any functions I was currently using.

Absorb LMS

Commentaires : We had such a fantastic start up team on our project with Absorb. We had a lot of ideas/goals for our LMS and our team seemed to help us meet most of our goals/expectations! Absorb is user friendly and allows for some real great content building in dashboards and online courses! Our learners love the look/design.

Avantages :

Coming from another software, we loved the customizable features of the software!

Inconvénients :

Only honestly the reports feature. There was only ways to run mass reports, or individual person or courses. I couldn't pick various folks and run it all at once. HOWEVER being able to to download to excel file instead of CSV file was a game changer!!

Alternatives envisagées : Relias Healthcare LMS

Pourquoi choisir Absorb LMS : Our contract was ending with them and we used them for HR purposes as well.

Logiciel antérieur : Paycor

Pourquoi passer à Absorb LMS : The product design, the team, the support, and our data transfer.

Absorb: Solid But With Some Shortcomings

Commentaires : (note: this review is based on our experience using Absorb 4).
At ARRIS, Absorb powers ARRIS Academy, our centralized location for all things training serving both internal employees as well as external customers. The platform has performed very well, maintaining consistent up time and performance while serving the diverse needs of our organization. Using the eCommerce integration and curricula, we have successfully launched certification programs so that customers and employees can demonstrate their proficiency in our products and thus demonstrate a marketable skill. We have also utilized the curricula feature to easily mass-enroll our employees in mandatory trainings; based on this success, we are exploring other forms of automated enrollments, particularly for onboarding new employees. Working with Absorb has been a great experience. Overall, the customer service is top notch. The team has worked with us to provide SSO and learner import solutions which not only reduces the overhead in Admin time but it also provides a more seamless user experience.
In my first year at ARRIS, we have rapidly grown in our reliance of Absorb, turning it into a company-wide hub of training needs. As such, we have experienced a lot of 'growing pains' as we discover the limitations of the current version of the platform. In particular, the reporting capabilities leaves a lot to be desired. There's no way to run a report on courses which also includes sub categories. In addition, a report on employees and their training records cannot be produced on a single page; one has to click within each employee to see what she/he has done.
Admin permissions is another area that is lacking. In order for somebody to create courses intended for a specific audience, he/she has to have the ability to affect all courses. It would be ideal to grant only very specific permissions for given category and also prevent he/she from performing specific actions for a given course. These are just a few of things that contribute to a lower score in ease of use as it does make the job of an admin more difficult than it needs to be.
As good as customer service has been, there have been times where there have been lengthy gaps between emails or phone calls and our delayed upgrade to Absorb 5 which brings down the score a bit. We are excited to see what the capabilities are of Absorb 5; we hope for many enhancements that improve the experience for all users.

Easy, Fluid Implementation; a Game-Changer for Our Company

Avantages :

Absorb has made the implementation process incredibly easy. User training was broken down into helpful microlearning and many features have been customizable, which my company stakeholders have loved. Having a project manager as a go-to source of knowledge has been fantastic, and the Help Center has given me self-sufficiency that I look for when working with other vendors. We also love that most features are already included in the pricing, versus being nickel and dimed for reporting, mobile interfaces, different learning methods, company branding, etc. We're excited to have Absorb help our company grow.

Inconvénients :

I'd love it if Absorb could work on additional API integrations that are included in the price. My company uses several 3rd party content creators (KnowB4, Udemy) and there are currently no connections with them.

Alternatives envisagées : Coassemble, Skilljar Customer Education, LearnUpon et Docebo

Pourquoi passer à Absorb LMS : Absorb offered the most functionality for its price. It has not required major additional upsells to get the functionality we were looking for. Any other company either did not have key functionality, or cost more than Absorb to get the functionality we were looking for.

Absorb LMS - Flexible and User-Friendly

Avantages :

We have been using Absorb LMS for 4+ years. The product is excellent and the Absorb team is very cooperative in working with us to customize the LMS for our unique needs. It has evolved into a collaborative partnership, rather than a typical vendor-client relationship. We have users around the world, and the user-side LMS has proven to be stable and easy to use. The admin-side has a wide range of features, and it is relatively easy for people to learn the basics. We use the LMS to deliver classroom courses, e-learning and bundles. We have established special access roles for instructors which has streamlined operations. Absorb is releasing a major upgrade which we are testing. The upgrade adds great features, and we are eager to migrate to the new version.

Inconvénients :

We provide our clients with very specific project tracking and reporting functions that have become part of our competitive advantage. These functions go beyond the capabilities of the Absorb LMS and the needs of typical LMS users. We have had to develop customized modules that import data from the LMS.

Absorb has been an easy to use platform for meeting our eLearning needs for our community.

Commentaires : It allows us to engage our community through eLearning by showing courses, webinars and lesson relevant to our field of work. It allows us to keep our learners engaged, connected and kept current with ideas and best practices. It allows us the opportunity to represent ourselves as experts in out field.

Avantages :

Creating and development course content in a straight-forward and simple manner. Enjoy making quick edits and updates to published courses. Ease of importing courses from various types of APIs. Support staff is very attentive and helpful with students and system issues. Administrator back end is very flexible and easy to use. Enjoy using the "impersonate" feature, which can identify problems quickly. Like that the framework of Absorb is still under development, which allows for new innovations, looking for ways to improve and stay relevant.

Inconvénients :

Reporting features still need a bit of development to allow for more control and options for what should be saved in the report export document. Giving more options for data being displayed by a student transcript. Some features of pulling data from the metrics can be a bit tricky.

Robust and easy-to-use learning platform

Avantages :

It offers a very pleasant experience when browsing its interface and viewing the content of the learning programs. Its search tool is very precise to quickly find the required courses. It provides a lot of versatility with its mobile app, which allows you to log in from anywhere and at any time. The evaluation process is very intuitive and simple to carry out.

Inconvénients :

So far, the only thing I think it can add is a better level of personalization of the learning processes, however, this is a versatile and very complete platform.

Cloud-based learning management system.

Commentaires : It is the leading eLearning solution. It delivers consonant, on-brand training nonetheless of location or learning requirements. It supports branded interfaces, responsive design, and social learning. It remains available 24*7 from anywhere. If you need any help, you will always find a absorb employee. One major benefit is that it maintains the LMS compliance standards for privacy protection and data security. It empowers learning even if you do not have an internet connection. Its mobile app maintains consistency with web LMS and learners can train offline. When the internet connection restores, course progression syncs automatically.

Avantages :

It is designed for all kinds of learners and organizations no matter you are a large corporation, mid-size business, or small business. It has made it easier to develop and manage training programs for both external and internal shareholders. Its main focus is on lining up learning needs with the demands of the business. It inspires business productivity. It empowers organizations all over the world to deliver training efficiently.

Inconvénients :

It is pretty expensive. Its tech support is not able to solve an issue. Sometimes, it does not do reporting at the level that you need it and results in reports that require much more manual work to meet the requirements. Also, dashboards of repotting have various column options that make it difficult to see information in one place. It lacks versioning. Thus, whenever you update a course, you will have to re-enroll all users. It has limited assessment options. So it should more options so that learners will have various paths leading to the same goal.

One of the easiest system that I have developed and deployed

Avantages :

I found Absorb to be easy to use, from implementation to development. My Project Coordinators and integration teams were phenomenal in navigating the process and when challenges arise. We were able to customize the site to our likening and needs. The features are easy to use and user friendly for everyone. I would recommend this product!

Inconvénients :

The only downside that I experience was using one template for internal employees (using SSO) and external partners with e-commerce pricing. There were several issues that came up that we needed to be creative to address.