Avis clients sur Arena PLM

par Arena Solutions

Note moyenne

  • Note globale
    4/5
  • Facilité d'utilisation
    3,8/5
  • Service client
    4,3/5

En savoir plus sur Arena PLM

Arena a été spécialement conçu pour répondre aux besoins actuels des entreprises de produits complexes et permettre aux équipes internes de collaborer efficacement avec les chaînes d'approvisionnement externes.

En savoir plus sur Arena PLM

27 avis affichés

Utilisateur vérifié
Test Manager
Santé, bien-être et fitness, 1 001-5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 08/08/2020

"The best Product Life Management platform I ever used"

Commentaires: I have been using it for the last three months, it required that I attended a one hour training to learn the ropes, after the training it was very easy and simple to work with it. It's the PLM tool I have ever used.

Avantages: Since it works on the cloud, you don't need to invest in a dedicated computer server to operate it.
It runs in Windows, iOS, Mac, and Android OS so I can easily switch from one device to another and keep track of the approvals on my documents.
It's user friendly, which reduced the learning curve and allowed me to ramp up my productivity in a short time.
You can upload several documents, and the system will merge them as only one, which is very useful.
It's an excellent tool for document control, it helps me to update versions, and nobody has to worry about finding the new version, they only need to know where is the master document.

Inconvénients: There are some process that has to be done manually, like for example when you request the approval of a document once all the approvers give the ok, the platform still requires that an administrator approves the process.

Réponse de l'éditeur

envoyé par Arena Solutions le 18/08/2020

Thank you for your great review of Arena PLM, rating it the best product lifecycle management platform you ever used! We're glad your experience with document and revision control has been so positive and we appreciate your feedback.

  • Source de l'avis 
  • Publié le 08/08/2020
Michelle L.
PLM Manger
Réseaux informatiques, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/09/2016

"PLM Project Mgr"

Commentaires: I have implemented Arena PLM over the years. The basic PLM information is easy to create and control. The new features and functionality always make for a centralized location for all information on Products in all lifecycle phases. Supplier access allows seamless communication for critical changes incorporation to product lines throughout various product lifecycles. Change Order/Deviation/ Corrective Action Request interface for contract manufacturer to collaborate actions to take on factory floor with critical actions for inventory dispositioning, for material planning and procurement. Centralized location for compliance documentation associated to items within a product. Workflow for Change Orders and Change Requests. Redlines for all Change Order controlled revisions on BOM's. The system is easily modified for unique requirements per company policies. Cloud application eliminates maintenance and hardware requirements which reduces IT cost. Incorporation of best business practices for the release and controlling all product data. New enhancements make this PLM a gem in a fast pace industry.

Avantages: Ease of use and all the features to control changes of product lines. On cloud enhancements and maintenance done by software provider. Many ways to make this software

Inconvénients: Spellcheck. Minimal issues

Réponse de l'éditeur

envoyé par Arena Solutions le 26/09/2016

Thank you for providing us with the review! We appreciate the feedback and look forward to continuing our relationship with you as well as Nimble Storage.

  • Source de l'avis 
  • Publié le 23/09/2016
Tan E.
Director , Global Mechanical Commodities
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 29/06/2017

"Ease to use the software"

Avantages: Visibility on key information that we need and ease in the set up of new account for access . Turn around time is short and approval process is easy to manage

Inconvénients: No historical record on pricing and Arena pricing could only keep the price of one source , does not allow weighted cost for dual or multiple sources .

  • Source de l'avis 
  • Publié le 29/06/2017
Jeff S.
Sr. Document Control Manager
Services sans fil, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 28/06/2017

"Arena is a FANTASTIC solution for the small to midsize company"

Commentaires: Ability to manage the product record and collaborate with supply chain partners

Avantages: In the startup environment with fewer than fifty employee Arena is simple to deploy, maintain, and exceptional for collaborating with key supply chain partners. Arena's ability to scale with the growth of the company and our expanding supply chain is critical to our success. As the company evolves and grown to more that 200 employees, Arena can evolve and keep pace when your business model. The ability to add additional features such as Quality, speaks well for the capability of the Arena Solution to grow.

Inconvénients: As an Arena system administrator and user I would like to see more flexibility to develop custom work flows. The stage one, stage two methodology is perfect for managing the review and release process gates. However, I need the ability to customize the workflow after the change orders has been released and locked. There is a need for review and approval after release with supply chain partners that can not be addressed and part of the Implementation process.

  • Source de l'avis 
  • Publié le 28/06/2017
Brian F.
Senior Materials Engineer
Électronique grand public, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 01/05/2019

"Arena for a Small Materials Start-Up"

Avantages: We primarily utilize ARENA for part and document management. The main feature of ARENA that makes it an efficient tool is the ability to easily connect related parts. If a new part is generated, it is very easy to build out a BOM and attach all relevant documentation. And from the other side, it is easy to locate these items when searching for a particular part. Generating new items and documents is simple and straightforward, and the reviewing system is simple to use (and includes notifications for those who need to complete reviews).

Inconvénients: The search function can be tricky to utilize, and is occasionally glitchy. Sometimes searches for known item numbers of document names will return no results, and wild-card searches seem finicky at best. On occasion, the behavior of the Changes functions can make Revisions somewhat difficult. Depending on whether a change has been rejected or withdrawn, it is sometimes impossible to make further edits to a revision until that change is "deleted", even though it had already been rejected. So there are a few minor issues that can impact the ease of use of the system.

  • Source de l'avis 
  • Publié le 01/05/2019
Bradley C.
Professor
Fabrication électrique/électronique, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 27/11/2017

"Great for planning an expansion without risking huge CapEx."

Commentaires: Overall this is a really great product. The high level actions are easy to understand, and there are even graphics that can be used as specific inputs and outputs so that a presentation can have products rather than widgets. Also, the negatives of the strange statistical anomalies really are not a big deal. An experienced operations manager or engineer will know what to pay attention to and what is noise.

Avantages: This program's biggest upside is its ability to provide a testing ground for potential upgrades, expansions, or new factories, facilities, etc. without needing to spend huge dollars on a physical pilot or building or the labor cost of a time study or statistical analysis from a Black Belt or other highly paid employee

Inconvénients: Some of the random variables do not take into account reality well enough. I understand that true AI is not possible right now, but the fact is that purely statistics based tools can produce results that would never occur in the real world (i.e. A factory only attempts to build 3 units in an entire day and 3,000 the next day because it is possible in a Poisson Process).

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 27/11/2017
Kay S.
Quality Engineer
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 28/06/2017

"Intuitive, easy to use and flexible"

Avantages: - The advanced search tool I like the most. It helps me to filter what I need for change orders or part numbers regarding to any given attributes.
- I also like the that you can customize attributes for ECRs, ECOs and items

Inconvénients: Product revision control is a bit too manual (no auto-rev-up for parent items). Some GUI at the request level is confusing.

  • Source de l'avis 
  • Publié le 28/06/2017
Utilisateur vérifié
Development Engineer
51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 12/01/2018

"It needs some efforts to start with it, but it worth it."

Commentaires: Good product organization, and control of the history of all revisions for all components, even their end of life.
Suppliers use it as well.

Avantages: THat after you add your products, then easily you can find each detail in it and the history review.

Inconvénients: The time it needed to learn the process, and start to implement it. but it is like that when you start to learn a new process.

  • Source de l'avis 
  • Publié le 12/01/2018
Anthony P.
Quality Engineer
Logiciels
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    3/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 02/06/2018

"Recent Updates Have Improved it, but still missing bulk vendor permissions update"

Avantages: Approval signature flow works very well. Analytics is very powerful, but of course it comes at extra cost

Inconvénients: The notification emails are too frequent and can be very cryptic as one learns the system. There is not bulk permissions update, so when vendor has a new person come on board, that person has to be manually added one-by-one to every Engineering Change Order they need to view.

  • Source de l'avis 
  • Publié le 02/06/2018
Ryan R.
Hardware Engineer
Électronique grand public, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 20/02/2020

"Arena Review"

Commentaires: Overall, Arena does the job it is supposed to, but the user experience could be better.

Avantages: Arena is a good tool for managing complex Bill of Materials and supplier/sourcing relationships. Sourcing info is easy to find, and it's easy to see where a specific component is used.

Inconvénients: The user interface is a bit outdated and not very visually appealing. The search functions are not always the best.

  • Source de l'avis 
  • Publié le 20/02/2020
Yuliya L.
BOM Administrator
Génie mécanique ou industriel, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 16/02/2018

"Easy to use, very user friendly software."

Avantages: I use the software since 2014 and I love it. As I already mentioned, it's super user friendly and it takes no time to work comfortable with it. I contact support service few times and received the feedback in less then 24 hours. I like that developers listens users inquiries and improve Arena in new releases. Also it's very important that they provide webinars before software updates and send video that Administrators can share to all users.

Inconvénients: It's hard to say because the product is great. However I wish it would be less limitation with number of items mass uploading. For example sometimes our ECOs have more then 100 items but we can not upload more then 50 in one shot

  • Source de l'avis 
  • Publié le 16/02/2018
Ryan B.
Product Development Manager
Articles de sport, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 28/06/2017

"Arena has been a great tool for transitioning from no PLM to being able manage our products globally"

Commentaires: Organization. The software has helped me organize and manage all of our part numbers. It has also allowed me to share the most up to date, and controlled information with our suppliers.

Avantages: The learning curve is not too steep and the Arena team is regularly improving the functionality.
Additionally the customer support has been top notch

Inconvénients: Management of suppliers and sharing information (especially files) with suppliers leaves some room for improvement. Another key improvement would be improving the already useful search function to be able to exclude items from a search.

  • Source de l'avis 
  • Publié le 28/06/2017
John E.
Senior Product Quality Engineer
Fabrication électrique/électronique, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 28/06/2017

"Arena provides a high degree of value; lots of functionality relative to the cost."

Commentaires: We aren't using all the potential benefits at present, but are working to take advantage of them. It is a solid tool for Configuration Management; we are just starting to use some of the capabilities that go beyond classic CM.

Avantages: This tool allows an organization with limited Configuration Management experience to do an effective job of CM.

Inconvénients: Some of the user interfaces could be improved to be more intuitive for those unfamiliar with CM or databases, but this is more a user training issue.

  • Source de l'avis 
  • Publié le 28/06/2017
Robert W.
Director Q and R
Appareils médicaux, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 11/07/2017

"Very good system once you learn it, routing a bit complex for change orders."

Commentaires: Esig with all records and as EDMS both for Design and Production, Training records consolidated for those records, now ad hoc capability for external training records.

Avantages: Training system now available, configurable for design and production environment. The company appears to listen and be responsive to problems when encountered in the released product.

Inconvénients: Training system does not allow cloning for job specific tasks to be combined for higher level employees that perform multiple functions.

  • Source de l'avis 
  • Publié le 11/07/2017
Michel T.
Product development manager
Électronique grand public, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 28/06/2017

"Very easy to get started and arrange Arena standard systems to match our way of working"

Commentaires: All documentation in one place with all spec's and info attached to the BOM. Creates overview, peace of mind, reduces time to search for info, reduces confusion in the organization etc etc

Avantages: Minimal set up, only create settings to match our need, and all files, data and info is linked to items so all info is in one place

Inconvénients: Some User interface details, like the multifunction back key, top right corner is not so intuitive, i often need to explain the function. Moving from one item one level up in the BOM is not so easy, so moving between multileve partlists is not so intuitive. Editing BOM/spec can only be done when you in that level, so you have to first go into the subassy to be bale to add/remove items. There must be a way that this is not needed so you can do it anytime as long as you see the item you want to modify.

  • Source de l'avis 
  • Publié le 28/06/2017
Phil S.
Configuration Manager
Aviation et industrie aéronautique, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 28/06/2017

"Easy to use cloud-based PLM system provides a stable and reliable source for controlled data"

Commentaires: Reliable PLM controls

Avantages: Mature software with many quick views and links to related information. Easy to train users, intuitive interface

Inconvénients: Report writer is old and awkward and needs overhaul. Inability to provide searches/filters/reports based on stage of route for change orders.

  • Source de l'avis 
  • Publié le 28/06/2017
Steve P.
Software
Appareils médicaux, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 01/02/2018

"Feature rich Web 2.0 application for product lifecycle management"

Commentaires: Product is continuously improving

Avantages: Greate once you understand how to use it. Easy to use, reliable, cloud provisioned. Help and support are available online, training videos, too.

Inconvénients: Hard to learn, difficult for users who are familiar with rich application interfaces. It's a hard sell for people used to modern applications.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 01/02/2018
Caroline L.
Sr. Document control Specialist
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 11/07/2017

"Good"

Avantages: Simple and easy to use and access. Our users easily to find information and document they looking for.

  • Source de l'avis 
  • Publié le 11/07/2017
Veena D.
Program Manager
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 28/06/2017

"Had a positive experience using the software, and keeps a great record of the history of changes."

Avantages: Ties items and assemblies together to find full history of the changes, ECO's, and Deviations. The new changes included a header change to show the progress of the ECO, which helps to view the status.

Inconvénients: Sometimes hard to navigate and search for requested items. The "Changes" View doesn't show a list of items, so unless you know what you're searching for specifically, it is hard to see it on the changes tab.

  • Source de l'avis 
  • Publié le 28/06/2017
Sam A.
Test engineer
Automatisation industrielle, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 12/07/2017

"Good to can organise the project and everything involved in it."

Avantages: Good organised, and after a while can find everything I need, good with this notification list so I can follow all emails I received from ARENA and the action point I have there.

Inconvénients: Needs continuously use to can remember all functions and features, sometimes it is too many steps to go through before adding any item.

  • Source de l'avis 
  • Publié le 12/07/2017
Matt I.
Hardware Manager
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 28/06/2017

"Great support thru the initial setup process, no issues at any time with the system after."

Avantages: Ease of use for new users. Full customization of all fields to meet our specific needs without having to develop anything.

Inconvénients: The inability to create new items in bulk. Ie. if you create this type of part you also need these 4 other parts no matter what. The ability to have a macro type option to do some of these multiple part creations would be great.

  • Source de l'avis 
  • Publié le 28/06/2017
Sue V.
Director of Finance, HR and Corp. Compliance
Appareils médicaux, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 12/07/2017

"Software has automated the training function well however still missing certain features."

Commentaires: Automation of document control and training.

Avantages: Trackability. I can keep track of who has been trained, when and what is open. Can eliminate paper training records, especially since the system is managed on 2 coasts.

Inconvénients: Document control, change control a bit complicated-too many steps. Not very intuitive. Have to go from one screen to another.

  • Source de l'avis 
  • Publié le 12/07/2017
Leo L.
Chief Compliance Officer
Appareils médicaux, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    2/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    2/10
  • Source de l'avis 
  • Source : GetApp
  • Publié le 08/08/2019

"Document Management"

Commentaires: very bad

Avantages: It's bad that I didn't like it very well, It could be more intuitive. Pros are overshadowed by Cons

Inconvénients: No technical supports
Documentation Management and Quality Management not relevant to medical device applicatons/

  • Source de l'avis 
  • Source : GetApp
  • Publié le 08/08/2019
Brian W.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 17/08/2015

"Great PLM"

Commentaires: I used Arena for 4 years at a medical device company. We used Arena for document control (PLM) and BOM management. We did not use Arena for ERP / supplier management. Compared to the other PLM I have used, Arena is the most intuitive and easiest to use. Only thing I would update is the ability to limit particular users from accessing older revisions of documents.

Réponse de l'éditeur

envoyé par Arena Solutions le 25/08/2015

Thanks for the great review and helpful input Brian!

  • Source de l'avis 
  • Publié le 17/08/2015
Jonathan G.
VPM
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    2/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 18/05/2017

"Review Arena PLM"

Commentaires: It provided the client, Acclarent with a platform for management of documents within their product life cycle.

Avantages: (Relative) ease of use. I am stating this based on a requirement to say at least one positive thing about SAAS.

Inconvénients: Product claims that are marginal at best. Ability of the organization to maintain a validated state.

  • Source de l'avis 
  • Publié le 18/05/2017