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En savoir plus sur Asterisk

Système PBX Open Source fournissant une plateforme de télécommunication complète.

En savoir plus sur Asterisk

Avantages :

Asterisk is a flexible VoIP platform that allows interaction with telephone systems within the institution nationwide, also allows integration with specific business applications.

Inconvénients :

Getting started and setup is a bit difficult for the non technical.

Asterisk - Notes

Note moyenne

Facilité d'utilisation
3,5
Service client
3,4
Fonctionnalités
4,6
Rapport qualité-prix
4,8

Probabilité de recommander le produit

8,6/10

Asterisk a reçu une note globale de 4,5 étoiles sur 5 d'après 43 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (43)

Adolfo
Adolfo
System Administrator (Salvador)
Utilisateur LinkedIn vérifié
Administration publique, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Asterisk as a telephony platform between branches of the institution and in applications

5,0 il y a 3 ans

Commentaires : Our experience using Asterisk has been very good since it has allowed us to interconnect the institution's branches via VoIP and it has also been possible to scale without problems. In addition to integrating with applications towards the end user

Avantages :

Asterisk is a flexible VoIP platform that allows interaction with telephone systems within the institution nationwide, also allows integration with specific business applications

Inconvénients :

The implementation can be a bit complicated because the server cards and the services of the telephony provider have to be compatible.

Stefano
Administrator (Italie)
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Asterisk is the world wide best software at no cost PBX!

5,0 il y a 2 mois Nouveau

Commentaires : I use Asterisk since 20 years and it is absolutely the best sofwtare at no cost.

Avantages :

It ha no cost, it is open standard, fully customzable. AGI Scripts help to add features to asterisk and it is very easy to connect it to other softwares.

Inconvénients :

I like everything of Asterisk. It is really the best.

Emil
Head of IT (Croatie)
Services financiers, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good open source VOIP solution

3,0 il y a 7 ans

Commentaires : If you want a good and free open source VOIP solution that you can manage in house, then Asterisk is a good choice. It can be easily installed (not upgraded however) and managed by IT system administrators. Is logic (queues, SIP opening and context for calling) is something that you will figure out quite quickly. You can even use multiple WAN ports and multiple SIP trunk operators with the same server so this is also an advantage. The biggest disadvantage is that if a new version comes out it is easier to do the fresh installation then rater to go and try to make an upgrade. Overall, as an open source system it is a great value for money.

Nathan
Network Infrastructure Manager (R.-U.)
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Top Tier Phone System - Do Not Dismiss it!

5,0 il y a 8 mois

Avantages :

We use Asterisk in conjunction with FreePBX for our business phone solution, it's certainly no easy task to deploy or configure. The documentation available is vast however being an open source project you will run into a few issues dialling in your configuration to the best possible specification. Cost wise it's very cost effective and that's why I believe it's a top tier solution you should consider for any size of business. We have around 300 phones deployed with Asterisk / FreePBX and when comparing the costs against industry leading phone solutions we are saving tens of thousands of pounds per year. It's certainly not without it's faults but it's very feature rich and if you're willing to put in the hours and study you can develop your own applications or custom scripts to tailor the phone system to your businesses needs and whims.

Inconvénients :

As mentioned the difficulty of deployment is quite high, not every IT engineer will have the skill set to just stand up this system it does take time and you will run into a few gremlins but certainly you'll not be doing yourself any justice by passing this up.

Tim
IT consultant (Canada)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Asterisk is the standard as a free and open-source PBX but use packaged distributions

5,0 il y a 9 mois

Commentaires : This is my go-to choice for larger deployments but a packaged version with extras and IT support staff are both necessary for successful deployments. For small organizations without trained Asterisk IT support staff, a hosted solution is better.

Avantages :

The product has a very long history (20+ years). I was using it back in the early 2000s writing my own AEL scripts to write call flows. However, while it is full featured, it has no built-in GUI, either for admins or users. Using a package like FreePBX is essential for business deployments.

Inconvénients :

No administration tools, no user interface, lack of commonly needed extensions like phone handset management and voicemail.

Wobe Muki Marguerite
Wobe Muki Marguerite
Network and Systems Administrator (Cameroun)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Phone system, simple and the best!!!

5,0 il y a 5 ans

Commentaires : An amazing free platform! In my industry, we use it everyday and it eases our day-to-day communications. Asterisk, you are unique!!!!

Avantages :

Asterisk is a real time voice and video application, the following points made me recommend it to my industry. -It is a free software!!! so amazing with the great solutions it provides -It is easy to setup and user friendly. Working as the Network and systems administrator in my industry (education), I discovered asterisk and amazingly I needed not a sophisticated machine to run it and it worked well on VM. Very easy to set up and the user interface is as friendly as I was able to navigate with ease. -Asterisk is stable, reliable and SIP configurations are perfect and so adaptable. In my industry (education)we use it for conference calls and employees answer calls on Asterisk. -Presently, I am including students in the system such that while on campus they can benefit from free phone calls while on campus. Asterisk is really amazing!!!

Inconvénients :

-One needs to be dedicated to make it work

William
William
Chief Operating Officer (É.-U.)
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Small Business Phone System

5,0 il y a 6 ans

Commentaires : We use this everyday for our phones. We test a variety of platforms on a regular basis, but we have always stuck with Asterisk because it does everything we need.

Avantages :

Asterisk has nearly everything you would need in a phone system for a small business. With some technical knowledge you can get the free version of this and do everything yourself with very minor costs to your bottom line.

Inconvénients :

The learning curve on Asterisk systems is steep. If you want to do anything custom, you will pretty much have to hire someone to do it for you unless you have a lot of experience and technical knowledge. Much of this can be overcome by using a GUI such as FreePBX.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Institutions religieuses, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Simply the best

4,0 il y a 5 ans

Avantages :

This is the BEST VOIP software you can use. First of all its a free base. It has so many features that are amazing for small and large business setups. You can buy really cheap analog lines and hook up to this system. And just use your own phones. It saves 1000's of dollars each year from competitive voip systems.

Inconvénients :

The software can be buggy when first setting up and interfacing cards. It works great but if you are not familiar with command promp you will not be fully able to set it up.

Arthur
Arthur
Systems Engineer (É.-U.)
Utilisateur LinkedIn vérifié
, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

If you spend enough time with it it can do anything

4,0 il y a 6 ans

Commentaires : It works for what we do.

Avantages :

The amount of features that you can get with this software is astounding. If you have the time and the know how you can make this software do it. We use it every day. We have about 35 techs answering calls It will run on just about any computer that you have.

Inconvénients :

It is very complex. Like all things in the Linux world it is difficult to setup the first time you use it. It is very difficult when you want to change hardware or make system level changes.

Henry
Henry
IT Manager (Venezuela)
Utilisateur LinkedIn vérifié
, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great application for voip service for small companies

4,0 il y a 6 ans

Commentaires : is a good application for provide viop services to small companies.

Avantages :

is Free and it's works on Linux environments, is stable and the last versions have a more friendly interface for managements Roles. there always you can find new updates available to fix bugs.

Inconvénients :

Very Difficult to configure the services and is hard to maintain the security of the application without extra security applications or hardware.

Jaime
Technical Manager (Espagne)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Herramienta CTI para uso de VOIP de forma sencilla

5,0 il y a 2 ans

Commentaires : A través de Asterisk gestionamos la telefonía de diversas herramientas CRM, con integración y permitiendo que los consultores puedan realizar toda la actividad de forma simple y sin dificultad. Además, es posible configurar diferentes SIP Trunks para emitir llamadas con varios proveedores de forma simultánea, así como configurar DDI's específicos para cada estrategia de marcación.

Avantages :

La integración con diversas herramientas CRM que permiten la gestión telefónica para call center, así como la potencia y adaptabilidad de la herramienta.

Inconvénients :

Es algo complejo de configurar inicialmente, pero una vez que aprendes bien a usarlo, no puedes despegarte de el.

Matthew
CTO (Canada)
Télécommunications, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Why pay for a PBX when this is free?

4,0 il y a 5 ans

Commentaires : I have setup and managed many asterisk installs for various use cases and love working with it, all be it I'm very familiar by now but it's not difficult to get the hang of it. Best solution for an in-house PBX should you have the ability to manage and maintain it.

Avantages :

asterisk is a reliable and versatile PBX / IP-PBX. There are many great UI's to make management even easier and the open-source nature allows you to customize scripts and telephony applications to individual needs. I can't make an argument to pay for a commercial software unless some type of included support is paramount.

Inconvénients :

There are a lot of components to this application which can make standardizing versions a bit complicated. There are pre-made packages available for install which are stabilized so I recommend one of them (asteriskNOW or FreepBX for example) for anyone just starting out.

OMAR
Director (Venezuela)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

More than 10 years of experience with Asterisk, from the first versions

5,0 il y a 6 ans

Commentaires : This software allows to solve or implement any solution for the telephony industry.

Avantages :

Asterisk more than a software, it is a framework. As a framewaork, it is like a Swiss army knife that allows you to implement or solve any special requirement in telephony, call center, messaging services, etc. Asterisk is the base of a number of solutions for telephone centrakes. It is also easy to get in the market all the necessary hardware to connect with the PSTN switched network.

Inconvénients :

I am a fan of Asterisk. However I am surprised that to date, we are going through version 15, and the last textbook was printed in 2013, on version 11.

Ali Osman
IT Manager (Turquie)
Secteur maritime, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Fortget analog and digital PBXs, it is IPPBX

5,0 il y a 3 ans

Commentaires : I am very happy with the Asterisk. It has been years and working very stable. It does not need to be updated frequently. It is working...

Avantages :

First of all it's free and open source. You can customize anything as you wish. It is flexible. The best PBX solution for small offices with multi locations, different dial rules, etc... All of my colleagues started working from home on the first day of pandemic.

Inconvénients :

Documentation is not good enough. When you have some problem it is hard to find the solution. If you do not secure the server, huge phone traffic can pass through your server.

Jeff
Jeff
Business & VoIP Operations Manager (É.-U.)
Télécommunications, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Asterisk is the only solution for self-hosted VoIP PBX’s in this day and age.

5,0 il y a 4 ans

Commentaires : Flawless product, actively being developed and since being purchased by Sangoma will continue to be the Industry Leader in VoIP PBX Solutions.

Avantages :

It works. The software does exactly what it advertises it will do. Combine it with a powerful front end such as Sangoma’s Freepbx and you have a complete system which is ready to deploy in minutes.

Inconvénients :

Lack of native GUI interface for end users. As stated about what I like, it is easily paired with Freepbx to achieve this goal but freepbx limits the capability of Asterisk somewhat.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

AsteriskNow

5,0 il y a 6 ans

Avantages :

Easy and cheapest way to setup a VoIP system. Used this product for more than 12 years. There was number of versions during this time. Very reliable and the system can even work as a Windows VM. Since the UI is user friendly and heavily customizable, this is a very good product for small/medium size business.

Inconvénients :

I would like to see an option for the end user to select what they need while installing the distro instead of ISO installing everything.

Fernando
Fernando
COO (Espagne)
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Centralita telefónica por software muy intersante

5,0 il y a 2 ans

Commentaires : Con Asterik tenemos montada una centralita que da servicio a nuestra oficina disponiendo de extensiones fijas con teléfonos IP y de extensiones virtuales en portátiles cuando estamos en remoto. Nos permite definir sistemas de gestión de colas y buzones de voz que permiten la gestión automatizada de nuestro sistema de call center

Avantages :

Gestión de colas, buzones de voz. Posibilidad de extensiones fijas y virtuales

Inconvénients :

Mayor claridad y agilidad en la interfaz de usuario. Mejora de la documentación

Guillermo
University Professor in Telecommunications Enginee (Venezuela)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent open source program used for VoIP management within our Laboratory practices

4,0 il y a 6 ans

Avantages :

- A very powerful advantage is the scalability when growing in the number of users. - The behavior on VPNs is very good. - There is a variety of support information in the network. - The configuration is very flexible according to the needs you have.

Inconvénients :

- You have to dedicate a good amount of time to make it work properly. - Requires trained personnel for this purpose.

Supun
Supun
Associate Systems Engineer (Sri Lanka)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A very good alternative to replace IP phone Systems

5,0 il y a 4 ans

Commentaires : We could implement a proper alternative to the CISCO IP phone system,using Asterix. Asterix is a good platform in order to run the VOIP and its very affordable, efficient and flexible platform.Asterix save the space of the hardware,because it doesn't require extra hardware.

Avantages :

I was supposed to find an alternative to the CISCO IP Phone system.Then I found this amazing software and implemented it in a Linux environment.After configurations, I could complete the required system.The implemented system doesn't require any kind of extra hardware to VOIP and also It has support for three-way calling. Those are the facts i most liked in implementing Asterix and it supports both Linux and BSD operating systems.

Inconvénients :

When I implementing my system.I could study several implementations and references.But there are no complete updated guide books,videos,references.In order to do a small implementation we have to find more tutorials and guidance.It costs more time.Unavailability of a proper documentations and references than other opensource platforms, is a considerable matter.

Raúl
Raúl
IT Infrastructure Manager (Venezuela)
Utilisateur LinkedIn vérifié
, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Awesome and fast learning from the comunity information

5,0 il y a 6 ans

Commentaires : All my voip implementations are based on asterisk as well

Avantages :

Open source code, available in to many versions, constant upgrading for the comunity, perfect SIP adaptable configurations, to many features and modules.

Inconvénients :

Hard installation and configuration, some bugs are not resolved at all in sip trunking, codec, an others, at least to the version 11, but now on the version 13+ there are more good stuff

Gabriel
Gabriel
Engineer at International Research Division (Venezuela)
Utilisateur LinkedIn vérifié
Télécommunications, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

An useful telephone interface for your workplace!

5,0 il y a 5 ans

Commentaires : We have an organization with 1000 employees and Asterisk have been great for connecting all the offices. We have used it for years and it is a very reliable software.

Avantages :

I like that this software can be used for video conferences, automatic call distribution and it can be sustained on VoIP. It has been really useful over the years.

Inconvénients :

I don't have any complain on it. This has been an amazing software so far.

jake
System Administrator (É.-U.)
Automobile, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Well designed and extremely reliable

5,0 il y a 6 ans

Commentaires : I have been administrating Asterisk for 10+ years. Customers sometimes have crazy phone system requirements and Asterisks has accomplished all of them.

Avantages :

-Asterisk is free and open source -It is extremely reliable -Allows custom scripting to make your phone system exactly how you want it

Inconvénients :

-When setting up from scratch on a linux distro of your choice, setup can be a bit complex

Osama
Osama
desginer (Yémen)
Utilisateur LinkedIn vérifié
Design, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

"A solid base for phone systems"

4,0 il y a 3 ans

Avantages :

I've worked with Asterisk for a long time and believe it's a solid phone system platform. The system is straightforward and simple to comprehend. I also like that it's open source, which means we can get a lot of help from the community.

Inconvénients :

It entails a number of severe security threats. and We don't obtain the complete event of Outdial parameters in the Asterisk manager interface layer. need to keep an eye out for a variety of activities

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

The swiss-army knife of PBX systems.

5,0 il y a 6 ans

Avantages :

If you dream it, you can probably build it. Asterisk has so many customizations and so many options. Basically anything you want to do, you can do it with Asterisk. It may not be easy or a one-step process, but it is possible and has a great deal of support out there. It definitely requires some technical knowledge and isn't for the faint of heart, but if you're willing to put in the time and effort to learn it, it will treat you well. Plus you can't beat free!

Inconvénients :

The only real cons with Asterisk are based on user knowledge. While that isn't the fault of the system itself, it does hinder many of us "normal" users who may not have aforementioned knowledge.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Télécommunications, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great open source PBX

5,0 il y a 4 ans

Commentaires : Really good, I've seen several deployments of Asterisks and they work smooth silk.

Avantages :

The openness of the system and ability to create so many solutions based on this little piece of software. It is a great foundation for creating a telecommunication solution for yourself.

Inconvénients :

If creating apps using Asterisk you need to know deep knowledge of the solution, this is a software that is for skilled people to use and create, which is not bad, it is just what you have to expect.