Avis clients sur Bitdefender GravityZone

En savoir plus sur Bitdefender GravityZone

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Avantages :

Multi-tenancy options, APIs advanced integration with several SIEM platforms (we tested the integration with Sumo Logic). The attractive price point (if compared to other EDR vendors).

Inconvénients :

Customer service at Bitdefender was frustrating to deal with and less than accommodating.

Bitdefender GravityZone - Notes

Note moyenne

Facilité d'utilisation
4,4
Service client
4,3
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,7/10

Bitdefender GravityZone a reçu une note globale de 4,6 étoiles sur 5 d'après 191 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (191)

Boris
Directeur (France)
Informatique et sécurité réseau, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Une gestion unifiée

5,0 l’année dernière

Commentaires : C'est un produit facile d'utilisation, fiable et efficace. Les utilisateurs sont protégés. Le point le plus important : depuis que nous utilisons Bitdefender, jamais nous avons eu à gérer un problème de malwares dans le système d’information.

Avantages :

C'est un EDR de grande qualité que nous installons chez nos clients. L'intégration dans les systèmes d’information les plus complexes se passe toujours bien. Aucune interférence avec d'autres logiciels pour le moment et pas de blocage de logiciels légitimes. Il s'installe rapidement, dans tous mes environnements . La qualité de la protection est très bien. Tous les modules travaillent de concert et l'utilisateur est protégé .

Inconvénients :

L'interface de gestion reste austère malgré les efforts d’amélioration. Les informations transmises dans l'interface de gestion est par moment incomplète .

Thierry
Manager (Côte d’Ivoire)
Réseaux informatiques, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Bitdefender GravityZone

5,0 il y a 3 ans

Commentaires : Le suivi avec la console cloud est très pratique et permet de nombreuses actions à distance, parfaites pour un responsable IT.

Avantages :

Bitdefender GravityZone est un vrai produit de sécurité professionnel. Il va bien au-delà du simple anti-virus. Il bénéficie de fonctions comme le pare-feu et la gestion des connexions. Il permet un filtrage précis des postes utilisateurs pour s'assurer que chacun utilise le réseau selon ce qu'il lui est permis.

Inconvénients :

La version Advanced, qui permet la sécurisation des appareils portables, n'est pas utilisable avec la console cloud et doit donc être utilisé sur une console fixe. Mais il parait que cela devrait changer l'année prochaine.

David
David
Sales (Canada)
Utilisateur LinkedIn vérifié
Télécommunications, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

A reliable antivirus

5,0 il y a 3 ans

Commentaires : Experience was good overall great piece of software, the only super frustrating part was the installation after after having had installed a trial version of Bitdefender antivirus.

Avantages :

- It does not dramatically slow your system when performing updates. - it comes with VPN. - It has the anti ransomware. - The interface is really easy to use. - It detects viruses and gives you options on what to do with it. - The password wallet is awesome you have all sorts of options in it to access your accounts with ease and security. - You get 3 computers coverage with one payment or you can also use it on your phone. - The safe pay feature is great for transactions and does not interfere with other SSL sites.

Inconvénients :

- The initial set up is confusing, especially if you used a trial version and you signed up with an email address. - So you have to complete uninstall the trial version and install the paid version.

Matthew
Founder (É.-U.)
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Highly Recommended

4,0 il y a 2 mois Nouveau

Avantages :

I like that it's never let a threat overcome any endpoint.

Inconvénients :

The management of the software, protection profiles and other settings is somewhat confusing. The terms used in the dashboard area are sometimes confusing and could use some better explanation in the help area.

Andrés J
Andrés J
Director (Colombie)
Utilisateur LinkedIn vérifié
E-learning, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good protection, but slow response on software bugs

3,0 l’année dernière

Commentaires : Besides the two major bugs I've encountered, my experience has been good in the 5 years I've been using this software. The Android app is solid and quite fast, and support is attentive.

Avantages :

Generally speaking, the software is weel designed and with many normal features. It's not pricey and you will be able to use it across multiple Windows, Mac, iOS and Android devices.

Inconvénients :

When they release a version with a bug, they take forever to fix it. In 2020 a bug on the Mac version made the software freeze and made the Mac slower. There were active threads on the companies' forums, and it took them over 3 months to fix this issue. And in 2021, a bug automatically boots the VPN app on Mac, even though they have the option to turn this off. This bug was reported at least in early February 2021, the company acknowledge the issue and in mid-September 2021 they haven't been able to fix this simple issue. Also, the VPN app is a paid feature, which would be better to include in the normal subscription package. If not, it would be better to leave this app away of the offering, and instead, make it an optional download.

Lawrent
Lawrent
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Bitdefender GravityZone is a good cloud-based antivirus solution for medium and large businesses.

5,0 il y a 3 mois

Commentaires : Bitdefender GravityZone has a user interface that makes it simple for anyone who doesn't have much experience with computers or antivirus programs in general.

Avantages :

The GravityZone interface is easy to use and cloud based. It's real time, so you can see what’s happening with your system at any moment of the day. The firewall administration tool is also simple to navigate and user friendly, which makes it easy to set up new rules or change existing ones.GravityZone is a cloud-based solution, which means it can be used with any internet connection. It doesn't require installation on your devices or computers, but instead just needs to be downloaded and installed on the router you want to protect. While this may sound like an inconvenience, it's actually quite convenient because it protects all devices connected to your network--even those that lack features like antivirus software or malware protection built into their operating systems.GravityZone is also a real-time malware protection solution. This means it will actively monitor all traffic coming through your ISP and block anything that looks suspicious before its able to affect your device or computer. You'll still need anti-virus software installed for more serious threats (like viruses), but GravityZone will keep hackers out of the way so they don't have time to do any damage!

Inconvénients :

Overall, GravityZone is a good product. It's easy to use, and the cloud-based technology helps keep your computer safe. The only downside is that it is very expensive for a small business.

Kenny
IT Consultant (É.-U.)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Excellent Product

5,0 il y a 8 mois

Commentaires : Overall it has been a great solution. I continually look for new features And modules I can add on from Bitdefender to create a better overall protection solution.

Avantages :

I use Bitdefender Gravityzone For my computers as well as all of my clients computers. The platform is great, the protection is amazing And being cloud hosted is very helpful.

Inconvénients :

It was a little difficult to get started as I had to be redirected to reseller but once that process was complete they have been a huge help. So it wasn’t really a negative

Utilisateur vérifié
CIO (É.-U.)
Utilisateur LinkedIn vérifié
Internet, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good Antivirus package for smaller organizations

4,0 il y a 3 ans

Commentaires : Experience has been mostly positive from an administrative standpoint. Complaints about all AV vendors and some of their updates give us grief when running during business hours, but all-in-all it catches most of what's out there which is the point.

Avantages :

GravityZone is easy to install and manage for our organization. Scans are relatively quick and CPU usage is fairly low.

Inconvénients :

LIcensing for the product doesn't fit our environment well since we have a lot of servers and very few workstations. For this product they want it limited to the number of servers per workstation.

Amitkumar
Manager Information security (Inde)
Informatique et sécurité réseau, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Bitdefender The perfect Endpoint security solution

5,0 il y a 5 mois

Commentaires : It's a good product and user-friendly. We have been using it for a long time. It has a good detection ratio and features that are needed to prevent cyber attacks.

Avantages :

In many cases, Bitdefender has a very good detection ratio. In many cases, we prevented the ransomware attacks.  User friendly . Good Support.

Inconvénients :

Patch management need to improve. It should provide the ability to deploy third-party software.

Barış
Data Scientist (Turquie)
E-learning, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Protection against attacks

5,0 il y a 8 mois

Commentaires : We used this application to protect the computers in the company against external attacks and we used it so that users do not get viruses from downloading files.

Avantages :

The application successfully detects threats. Easy to use. The interface is user friendly. It can definitely turn your computer into a safe environment.

Inconvénients :

There is nothing wrong with the application, but in general, antivirus software slows down your computer.

Michael
Michael
IT Admin / Creative Director (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Bitdefender. Set it and forget it.

5,0 la semaine dernière Nouveau

Commentaires : As an IT Admin, I am responsible for keeping 5 servers, 50 computers and 40 iOS devices, and everyone's software running. We use Salesforce, and administering that is a full time job in itself. While I am doing my part saving the world, Bitdefender has my back, protecting my MacBookPro. I'm Captain Steve Rogers, Bitdefender is my vibranium shield.

Avantages :

Bitdefender constantly runs in the background. I set it up and just let it run. If something iffy happens, it lets me know. The best part is the confidence that I don't have to babysit protecting my data.

Inconvénients :

Monthly billing. Annual is probably available. I need to change to that if possible. The cost is minimal, so a longer billing interval would be painless for the one license I currently need.

Utilisateur vérifié
Director (R.-U.)
Utilisateur LinkedIn vérifié
Internet, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Extra protection on a Mac

5,0 le mois dernier Nouveau

Avantages :

We use this as additional protection on our Macs. It's easy to setup and deploy, running without interfering with anything else.

Inconvénients :

We were using Acronis for a time which also included this solution but when we switched it was a bit of a hassle to remove and reinstall on a Mac but that's more to do with how a Mac works.

Ibrahim
Senior Medical Representative (Jordanie)
Produits pharmaceutiques, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Bitdefender a good choice that is becoming great

4,0 il y a 2 ans

Commentaires : It was good to very-good experience. the application did its part and role efficiently. The service compared to the price was fair. A bit heavy on the computer's resources. I might consider subscribing again.

Avantages :

- I liked the ease of the installation process - The great graphics and user interface - The quality of service and the detection rate

Inconvénients :

- You are bound to buy at least 5 users although you might not have 5 devices - The settings can be categorized in a better way as they might look scattered and a bit overwhelming - Too much advertisement - Was a bit heavy on the computer resources

James
IT Operations (É.-U.)
Édition, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A Good Small Business Antivirus Solution

4,0 il y a 3 ans

Commentaires : It's a solid and well priced antivirus for a small business. It includes a special ransomware "vaccine" which gives me a bit of peace of mind as ransomware is the new boogey man in the cyber security world. Their support reply promptly and I've never had trouble getting a hold of them. You really have to keep after it and do an audit once a month to make sure there aren't any duplicate instances and that all computers have checked in, but aside from that it's set and forget.

Avantages :

The software is easy to set up and install, and the admin interface is fairly straight forward. They support MFA out of the box and that's essential for an antivirus software. I also appreciate the ability to organize the computers into sub folders that represent my organizations structure. You can apply security policies by folder grouping and this makes it easy to target more exposed groups like customer service or traveling employees with more aggressive security policies. Finally, reports and notifications can be set up to be sent by email which is essential for when infections occur.

Inconvénients :

The client tends to get confused somewhat frequently. If an employee travels and connects to many different networks the admin console will sometimes show duplicates of that same client and thusly take up 2 licenses. These clones are easy enough to delete, but it's still annoying. The scanning tools are fine for routine scans, but for customer scans you must specify a target on the system. For OS X this is often the root directory for me, and for Windows it's %Win_Dir%. I'd prefer just a "scan the whole machine" checkbox rather than playing around with this. Especially considering I usually do a custom scan when something is going wrong. Each separate admin has their own separate "console" and they have to set it up on their own. This is frustrating when you have more than one admin and each one has to customize and set up their own reports, dashboards, etc. It's also confusing that each admin only sees their own tasks. I can't see what my colleague has issued for scans recently and so I might scan or update the same machine twice for no reason. Generally, being able to see what work a colleague has done, especially in addressing a crisis, is very helpful. They have a patch management "plugin", but it's strictly for Windows. I have a dual OS environment so I am forced to look elsewhere and would prefer a singular endpoint management solution that encompasses patch management and antivirus.

Bill
Owner (É.-U.)
Import/Export, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Good product, MSP integration could use some work

5,0 il y a 3 ans

Commentaires : I have it as part of my MSP stack. Every Windows box gets it installed. Has never caused any problems, and have not had any malware outbreaks while using it. The GravityZone package allows multi-tenant management, but the reports aren't usable for customer-facing presentation.

Avantages :

One of the top tier security apps. Good performance. Unobtrusive. Can be deployed with policies or RMM tools. Reasonable cost.

Inconvénients :

For MSPs, the reporting is poor. Alerting on problems is very bad, there is no instant notification of discovered malware, just a daily report.

Phil
Director (Mexique)
Restaurants, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A great antivirus and security package

5,0 l’année dernière

Commentaires : Great overall security suite.

Avantages :

This suite has helped me for years to protect my PCs and mobile devices. It doesn't slow down the computer and detects and protects the computer very well. Frequent updates are provided and there are many additional features to protect and optimize your computer.

Inconvénients :

Sometimes the profile popups are a little annoying but it is also good to know that it is protecting you.

Chrysostomos
System Engineer (Grèce)
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A very robust security solution. Minimalist and clear interface covers everything you need. GDPR !

5,0 il y a 5 ans

Commentaires : This is a complete security solution for computers and servers. You get a very powerful but easy to use management console. The users are happy because of low demand resources. While still protected from one of the best product, the management effort and time was greatly reduced.

Avantages :

- Modern, well organized interface makes management very simple - There are a lot of features but still easy to walk through - The on premise deployment can manage road warriors - Very powerful policies for different protection levels - Web content filter, can scan SSL connections - The agent can be configured for different levels of interaction with the user, including stealth activity - The agent doesn't consume lot of resources. There are many protection options, and explicit anti ransomware option - Includes patch management for the operating system and a set of popular applications including Office - Includes disk encryption management - Protects Windows (workstation & server), Mac and Linux - There are very responsive product updates in line with the operating system requirements - The antivirus engine is one of the best rated for many years consecutively - Runs on Linux server, no license costs

Inconvénients :

- The best practice recommends using relays, which are dedicated clients for caching - The relays are mandatory for patch management - Complicated initial setup for patch management involving certificates - The patch management module is very expensive, but sell separately

Everton
Everton
Support Analyst (Brésil)
Utilisateur LinkedIn vérifié
Réseaux informatiques, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The safest and lightest antivirus tool

5,0 il y a 4 ans

Commentaires : For more than two years I have implemented Bitdefender as a protection tool, in all this time it has never been a problem or there was some flaw with the tool.

Avantages :

Bitdefender is the best antivirus option I've ever implemented. Besides being simple to install and configure, it is very lightweight. All policy settings are very useful. The way the tool is managed is great, it does not require a central server in the client environment, everything is managed in the cloud

Inconvénients :

There is nothing that makes the tool gain negative points. It has always been very well on all tests, including protecting against ransoware attacks. In an environment that has firewall and proxy, you must release the update addresses, it is a bit more work.

Thea
VP for IT (Philippines)
Construction, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Antivirus software

5,0 il y a 4 ans

Avantages :

I have tried many antivirus software, both free and paid apps. So far, Bitdefender is the best one that I've used. I like their cloud-based control center, and how you could easily navigate into the admin panel, if you're using the software for a company. It has a lot of reporting tools, customization options and software deployment options. I also like that the pricing is reasonable. The other thing that I really like about it is it's very silent. It does its work in the background, doesn't disturb the regular user, and doesn't use a lot of RAM. I recommend this, and even the free Bitdefender.

Inconvénients :

I didn't find anything that I don't like about the software.

Utilisateur vérifié
Teacher (Sri Lanka)
Utilisateur LinkedIn vérifié
Enseignement supérieur, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Security Solution for the Computers

5,0 il y a 3 ans

Commentaires : Overall when you need a reliable solution for your computer Bitdefender come in first place.

Avantages :

When it comes to security Bitdefender offers good virus protection to your computer. It has built in firewall, web protection, email protection, ransom ware protection and etc. All these services are getting updates daily. So you can keep your trust on BitDefender without any doubt. Its has very nice user interface which can be easily understand.

Inconvénients :

Therr isn't much cons to say anyway some times it uses more resources of running the software. However all that is for maintaining the system security.

Utilisateur vérifié
Technical Consultant (Costa Rica)
Utilisateur LinkedIn vérifié
, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best business antivirus/firewall option

5,0 il y a 5 ans

Avantages :

The web interface is very nice, you can set policies and apply to the rest of the clients or create a specific policy for a server or machines. If you need restart a machine you can do it remotly. They give you tools in order to create your reports and see them on the website or you can schedule (weekly, montly, dayly) in order to received them as an email. They have a very good customer support.

Inconvénients :

Sometimes is not than easy try to figure out which rules you need to apply in order to not block a application or port, but I guess is part of be the administrative on the network.

Kevin
Founder/Financial planner (É.-U.)
Services financiers, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great comprehensive security suite for the price

4,0 il y a 3 ans

Commentaires : Provides additional peace of mind by allowing me to secure multiple devices. You still have to use common sense when it comes to protecting information but this helps

Avantages :

In my industry, I deal with sensitive information and security is of the utmost importance. Bitdefender allows me to secure the multiple devices I use to run my business. It's VPN allows me to use my work laptop away from home. The price is fair for what you get. It also comes in handy when you misplace your phone or laptop as you can use it to locate and lock your device, or worst case scenario even wipe your laptop clean if it was stolen

Inconvénients :

I wish the base version came with unlimited vpn. other than that there isn't anything I don't like about it

Richard
Richard
Co Owner (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The Best Antivirus for windows and mac

5,0 il y a 4 ans

Avantages :

I have this software on both my mac and my windows computer. While Macs don't get viruses, they do get tons of malware if you travel to illegitimate websites. I noticed that when normally browsing sometimes my windows computer will redirect to malicious websites or sometimes I simply land on websites that have been compromised. Bitdefender does an amazing job of monitoring my web activity and blocking malicious websites. You can see in the log just how much malware it prevents. That is why i'm very happy with this software. For my Mac computer, I run it once a week to make sure I don't have any issues. On my windows its on 24/7

Inconvénients :

It's not very lightweight when scanning the computer. My computer lags like crazy when I run a full system scan. Once it's done, it's back to normal.

Jennifer
Jennifer
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Disappointing Customer Service

4,0 il y a 3 ans

Commentaires : Great product, poor customer service.

Avantages :

It protects my machine from all kinds of viruses.

Inconvénients :

I was overcharged and when I reached out to customer service they were less than helpful. The charge was on a old, closed account. I could not access it and to prove I had been overcharged I had to contact the bank and go through an entire process which was very frustrating. Customer service at Bitdefender was frustrating to deal with and less than accommodating.

Chanika
Software Engineer (Sri Lanka)
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A High-Level Anti-virus

5,0 il y a 3 ans

Commentaires : Gravity Zone is an impressive antivirus that offers high-level protection against computer viruses, spam, email threats, and web threats.

Avantages :

Gravity Zone enjoys a free trial that new customers find helpful and it’s compatible with Mac, Android, Windows, and iOS. The platform is also easy to use and enjoys 24/7 live support.

Inconvénients :

Gravity Zone lacks capabilities for vulnerability scanning, even tracking, and intrusion detection. This might be a concern for most users, especially beginners.