Avis clients sur Basecamp

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13 212 avis affichés

Utilisateur vérifié
Digital Project Manager
Internet, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 31/03/2020

"Un outil de partage et d'organisation parmis tant d'autres"

Avantages: Des fonctionnalités de to do lists associé au drive

Inconvénients: L'outil est plus intrusif qu'aidant, pour mon cas il a été en trop

  • Source de l'avis 
  • Publié le 31/03/2020
Alexandro P.
Freelance
Logiciels, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 23/01/2021

"Basecamp fait le boulot"

Commentaires: Dans l'ensemble, je suis satisfait de Basecamp, il rempli pleinement sa fonction.
Il n'est pas utilisé à son plein potentiel, il n'est utile que pour les mission en Freelance, il est excellent pour ce dont j'ai besoin.

Avantages: Des clients nous ont fait inscrire sur Basecamp dans le but de confier, répartir facilement des missions.
L'utilisation qu'on en fait n'est sans douta pas à sa capacité maximum, mais pour l'utilité que l'on a il est très performant.
Les clients nous donnent des missions, je comprends le calendrier et nous pouvons collaborer ou communiquer selon les besoins.
Basecamp nous rend la tâche très facile.

Inconvénients: Il manque sans quelque chose, mais globalement je suis satisfait de ce logiciel.
L'application mobile pourrait être un peu meilleure en ce qui concerne les notifications et plus fluide.
A titre de comparaisons, avec Asana je reçois des notifications de cette application concernant les tâches et les missions, ce qui est toujours agréable.
On ne reçois pas les mêmes notifications avec Basecamp.

  • Source de l'avis 
  • Publié le 23/01/2021
Lyazidi Y.
Lyazidi Y.
Cadre
Automobile, 201-500 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    4/10
  • Source de l'avis 
  • Publié le 09/02/2020

"Un outil pertinent"

Avantages: Le service après-vente et l'écoute des clients

Inconvénients: Très difficile à l'utiliser pour les personnes ne savent pas des autres langues

  • Source de l'avis 
  • Publié le 09/02/2020
Utilisateur vérifié
Journaliste
Services d'information, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 22/12/2020

"Un logiciel pour une bon travaill en collaboration"

Avantages: Ce logiciel est très simple à installer et à utiliser. Le nombre illimité d'utilisateurs permet une bonne collaboration et un travail élargi. En plus, le système intégre d'autres services.

Inconvénients: L'on constate que les communications cloisonnent parfois. L'absence d'un outil de vérification est un point négatif

  • Source de l'avis 
  • Publié le 22/12/2020
Paul W.
Paul W.
Managing Director
Art/artisanat, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 30/07/2021

"I always come back to Basecamp"

Commentaires: We have three sites. What Basecamp has provided is the unification of messages and tasks across all sites. It has added transparency that is invaluable to all of our team. We can keep important documents. Onboarding videos and other useful information. No more scraps of paper or post-it notes on peoples desks. It provides real accountability for everyone on the team. So simple to use which means 100% user adoption. Everyone loves Basecamp and we have tried every PM software out there. Basecamp is the best in the business!

Avantages: When you first start using basecamp, two things strike you the most. It’s clean super tight interface and the lack of some common functions. I see both of these things as a positive. This might seem odd but you soon realise that the makers at Basecamp are uncompromising in their relentless pursuit of keeping you efficient. No bloat. No complication. These all adds up to adoption by the whole team. Which for me is the most important thing. You can have a perfect project management system, but if no one uses it. It’s useless. Basecamp’s gets everything on the same page.

Inconvénients: I would love the app to give you persistent reminders for tasks! Snooze for 5 mins etc.

  • Source de l'avis 
  • Publié le 30/07/2021
Jason V.
Jason V.
Owner
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 23/07/2021

"The best simple project management tool for the money."

Commentaires: We love basecamp for teams when you have a simple process to follow.

Avantages: It's super easy to use and set up. What you get out of the box works and doesn't require customization. You log in and are ready to go.

Inconvénients: There were some cases where we could have used some customization and the task lists are fairly simple. We made it work, but having nested tasks would have made things a bit easier.

  • Source de l'avis 
  • Publié le 23/07/2021
Sera S.
program manager
Marketing et publicité, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 09/09/2021

"A good tool for project management"

Avantages: Overall, we like that Basecamp is pretty easy to use for our team and our clients.

Inconvénients: There are improvements for task management that are very needed so it can be efficient for PMs and team members along with more robust integration options.

  • Source de l'avis 
  • Publié le 09/09/2021
Utilisateur vérifié
Institute Director
Organisme social ou civique, Auto-entrepreneur
Temps d'utilisation du produit: Essai gratuit
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 29/10/2018

"I'm not sure if it's the same people on this one, since there are different versions of this gig sw"

Commentaires: For the fact that it's an app on a major app store, I would have obviously come across it, for the fact that it was something of some form of various thing that I would come across in categorical and ad hoc searching, as it turns out. Aside from not understanding what the purpose of the software was, based on the description that was included in all of the versions in the App Store, I found it particularly disparaging to the community that they framed the purpose of the app as an occupation and dump in of trucks and trailers, and tons of people from out of town, on any given day, whereas the trailers were there in supposition that they were showers that were provided to the homeless, on one day. On one hand, they're not there every day, but on the other hand, it was a bit strange that this ended up being what the app is about.

Avantages: In essence, I suppose that this app seems a bit in opposition to the browsing app store user coming across it and then, at some point, upon trying to understand what the portent of the impact of the software is, fairly soon turns up browsing through more apps, wondering what this app is about; particularly to have 3 release versions of it, at this point in time. Regardless, it turned in to a yellow sign "base camp" social work news article publication thing for the sake of publicizing push material of support for what ended up being a seething attrition for the locals of the area where the "base camp" installment of "obviously, it's on account of the app in the app store thing," and on top of that, there was significant opposition to me as a mental health client recipient of services (supposedly), just tangentially, and for a few times, perhaps, of this art therapy group of people, and then they talked and acted out towards me in my head, outside of any sort of professional or service provider and client circumstances.

Inconvénients: I feel like the spirit of development in software, for the purpose of disparaging the client, of a completely different and separate supposition of relation, whatsoever, in regards to the original purpose of meeting with these developers, is simply wrong and unprofessional. These developers cause a significant problem in a different locality between people who are not housed in downtown Los Angeles, on the incident that happened witnessed, and whatever the story was in my head about what anyone might think about such an influx of people in to the area, which is all too common, in various ways; On top of that, they're plotted right at 222 S. Hill St. 7th floor, Los Angeles, CA, 90012, and they do events of disparagement against me and my family commonly, while trying to suppose that their self esteem is supported and is superior, while homeless and mentally ill bullying and stalking victims are inferior, on account of group brute strength over an individual. They run ostensibly false and slight charity drives for supposedly unfortunate other people.

  • Source de l'avis 
  • Publié le 29/10/2018
Senthil R.
Analyst
Logiciels, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 10/08/2021

"After trying a lot of other project management tools, we switched back to Basecamp"

Commentaires: Wow! 100% user adoption is sure.

Avantages: Simplicity, the way the product is engineered is simple and everyone understands it. Client portal is seamless. We use it as a case file management system for our clients and share access whenever necessary.

Inconvénients: Overall progress tracking could be made a bit better - they have introduced charts, but could be better.

  • Source de l'avis 
  • Publié le 10/08/2021
Suchit P.
Account Manager
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/08/2021

"No brainer tool for collaboration"

Commentaires: It has helped us to keep on top with project updates, communications without any hassle.

Avantages: It's simple and easy to use, with no restriction on storage or user. It's ridiculously fast as well. we use it for team communication, project collaboration with clients and internal task assignment

Inconvénients: Project planning with a Gant chart and progress tracking would be nice to see.

  • Source de l'avis 
  • Publié le 05/08/2021
Anoop R.
CTO
Logiciels, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 03/08/2021

"Save my lots of time."

Commentaires: My overall experience was super. It help me lots during Work From Home. It was very easy for me to manage my team remotely. Communication with team was very easy.

Avantages: I like this because it help me to add the task, team communication on that task, task timeline, maintain files regarding that task, documents management etc. chat with team mates.

Inconvénients: It will best if you you add time management in this like if I am working on any task I should be able to add the time I used to complete that task.

  • Source de l'avis 
  • Publié le 03/08/2021
Utilisateur vérifié
Director
Eau/gaz/électricité, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 11/09/2021

"Web based project management tool - mature product"

Commentaires: Experience integrating and using within the team has been good
integrates with outlook and browsers (chrome + edge)

Avantages: - mature project management tools
- forum like messaging
- to do lists
- file sharing
- time tracking and milestone management
Has been around for a Long time, and has developed into a flagship prodiuct Colloborative features are great

Inconvénients: misses the GUI + bells and whistles of newer products like Asana and Trello
mobile app needs improvement

  • Source de l'avis 
  • Publié le 11/09/2021
Will R.
Freelance Marketing Professional
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 06/07/2021

"Basecamp is effective, however I still prefer Slack"

Commentaires: Great software and design, is still an awesome alternative to Slack.

Avantages: I liked how Basecamp was easy to use. I was a freelance body pulled into an ongoing project and overall it was a good experience. If I was not used to using Slack I probably would have enjoyed it more.

Inconvénients: Again, I am more comfortable with using Slack, and by comparison I still prefer slack due to the fact that I find Slack more user friendly.

  • Source de l'avis 
  • Publié le 06/07/2021
C.j. B.
C.j. B.
Owner
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 17/09/2021

"Affordable shared workspace management"

Commentaires: Its a good product we feel we just are a bit bigger in our needs for the level of service they offer.

Avantages: Super good for organizing and file sharing while keeping data in one place.

Inconvénients: Templates were not that great, not as many integration apps as we wanted and the big one for us was lacked the ability to roll out cloud based for out remote teams/.

  • Source de l'avis 
  • Publié le 17/09/2021
Usman zafar M.
Usman zafar M.
Lecturer Mathematics
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 29/05/2021

"Best and All-In-One Toolkit for Working Remotely 😊"

Avantages: Our team is using Basecamp since 2019 and all the things are managed and well settled because of Basecamp. Our messages, schedules to do the tasks, our important documents, our conversations regarding the projects and tasks are safe and well managed on Basecamp.
Some of the best and helpful features are:
1. Message Board: You can post announcements, pitch ideas and check progress with daily and on time updates.
2. To-do's: Best option is to set the to-do option in which one can easily make lists of the work or task the you want to get done, set due dates for a tasks and much more.
3. Schedule: You can set important dates on a schedule and can subscribe events in google calendar, Outlook or ical.
4. Docs and files: Easiest and helpful thing us to share the files with teams but the exciting thing is that you can upload and share docs, files, images and spreadsheets with your team and organize in folder as yiu want so they're easy to find.
5. Group chat: You don't need to talk to your teammates using your mobile number here in Basecamp you can easily chat with group members, ask random and important questions relevant to your queries and share stuff without any problem.
In simple, Basecamp is the best platform that have the tools for any company or firm includes all the tools all teams need to work together.
Keep everyone in the loop without all the meetings.

Inconvénients: As I'm using Basecamp without facing any problem so a big Thank you to the Basecamp team. All the tools and features are very helpful. Even one can try Basecamp free trial without any credit card requirement. You can enjoy free trial then you can select package according to your needs and requirements. I hope you really enjoy it. One suggestion to Basecamp team is that please add special package and tools for teachers and students. In covid-19 situation every school and college facing problems in online learning, I suggest to add special LMS features for education side. Again Thanks

  • Source de l'avis 
  • Publié le 29/05/2021
Kevin B.
Kevin B.
Director of IT
Vente au détail, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 18/05/2021

"Basecamp for Teams"

Commentaires: We have started and completed close to 150 projects in Basecamp; crossing every department in our organization. It has helped us keep people informed, keep tasks on target, and complete projects in a timely and efficient manner. Their help system is very detailed. It seems like most reviewers just can not find it. https://3.basecamp-help.com/ We are very pleased with the product, but we want to see more enhancements coming, and more often. The product desperately needs sublists, priorities, milestones, and very tight integration with Office 365. We would also like to see the use of templates. Anything from planning a canoe trip to launching a new retail store would be very helpful. Overall, it is a great product, but we may outgrow it if enhancements are not added. If some of these features do not come soon, it may drive long-standing customers away from the product.

Avantages: We have been using Basecamp for 7 years now. What we liked at first was the simple design and speed at which you can learn the product. You can be up, running and have a project underway in less than 10 minutes. It checked all the boxes initially. Simple to use, ability to create project groups and associated tasks, assign users, and dates, and attach files. In Basecamp 3 they added grouped tasks within the parent list, and the ability to assign multiple people to a single task.

Inconvénients: Basecamp needs sublists, priorities, and milstones. They also need to build a native integration completely into Office 365. Instead of fighting it, embrace Office 365 Sharepoint, Onedrive, and Teams.

  • Source de l'avis 
  • Publié le 18/05/2021
Bethany D.
Editor
Édition, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 06/05/2021

"My, well, base camp for client communications!"

Commentaires: I create an individual Basecamp project for each of my clients to handle communication, deadlines, and file-sharing. Basecamp is the only project management software I've found that really excels at being used in a client-facing manner. I can get clients set up within minutes without confusing or overwhelming them.

Avantages: My use of Basecamp is unique in that I personally don't need project management software as much as a client communication interface, and Basecamp is perfect for that! My work requires me to implement deadlines for both my team and my clients, and Basecamp allows me to clearly communicate that entire timeline while keeping all files and communication in one place. It really is a perfect "home base"!

Inconvénients: I'd love to be able to customize which projects we receive updates on! Instead of just choosing email updates or no email updates, it would be great to have a newsfeed of only starred projects or even the ability to designate and filter by role within a project.
I also feel that the jump between Basecamp Personal and Basecamp Business is a bit too stark. I'd love to see, say, a Basecamp Entrepreneur option in between aimed at companies that don't need unlimited features and can't afford the $99 monthly price point. Basecamp 2's "10 projects for $20/month" package would be an ideal model!

  • Source de l'avis 
  • Publié le 06/05/2021
Maszni A.
Maszni A.
Senior Web Developer
Divertissement, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 22/03/2021

"Good software for building project management"

Commentaires: I mainly use it to collaborating on project with my team members which working on the other branches. We can communicate and work on the same task in real-time and making the project collaboration process very effective.

Avantages: The feature and menu is perfectly placed in the software dashboard. I can easily find the tools that i need really fast and that has speed up my work progress. All my project and the progress can be tracked by the visual percentage thus make it more easier to know the project level of completion.

Inconvénients: Basecamp tools for task management is somewhat lacking because there are no tools to managing a complex project that need many resources for the project. The software dashboard and overall design is too old and very unappealing compared to other software that has more modern looking software design.

  • Source de l'avis 
  • Publié le 22/03/2021
Jason F.
Jason F.
Partner
Design, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 10/03/2021

"Making project management easier"

Commentaires: Overall, Basecamp is a solid product that I use almost daily to manage projects. I haven't had any major issues with the software but would like to be able to easily reference tips and tricks to improve my workflow.

Avantages: The ability to collaborate with other people on my team on task management is critical to making sure the work is done on time. Basecamp also allows me to communicate with clients and vendors on project specifics tasks and goals which means less time writing emails and more time getting things accomplished.

Inconvénients: The user interface is a little too bare-bones, and things aren't always intuitive. I would like to see more tips on how to set projects up and manage them properly.

  • Source de l'avis 
  • Publié le 10/03/2021
Utilisateur vérifié
Associate Director
Enseignement supérieur, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 14/02/2021

"Great for Project Management"

Commentaires: Love basecamp. Easiest software to use to project manage. We use this every single day. Don't foresee that changing anytime soon!

Avantages: Such an easy way to communicate with teammates on a project, track our progress, share files, and project manage. We also use the basecamp calendar to track all of our marketing emails, social media ads/posts, print marketing, and events. It allows for easy "Traffic control" of marketing efforts.
I also love that when you want to communicate on a project/task, you may have for example 10 teammates on the project but you can pick for your email notification of the new message/post to only go to specific individuals among those 10 included so it still tracks the conversation but only notifies those needed without overwhelming others with tons of email notifications.

Inconvénients: Honestly nothing. This software has so much to offer and they have amazing notifications and tutorials that are 5min or less to learn more to better project manage and take advantage of everything it has to offer. If anything (and to be honest - perhaps they have it and i just dont realize), it would be great to have a quick way to review marketing pieces and comment on needed updates/changes made to a document vs. as almost like a "chat"... we separately use inmotion to review marketing pieces while also using basecamp to project manage.

  • Source de l'avis 
  • Publié le 14/02/2021
Chuck E.
Music director
Institutions religieuses, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 11/02/2021

"Basecamp is irreplaceable! Trust me, we actually tried too Lol!"

Commentaires: We use base camp for each department. Every team has their own project. Within each project is every teams important training documents documents, files, and weekly tasks. We use the ping feature for group messages. It has made file sharing very easy. Many of our documents have to be referenced by several different at various times throughout the year. Basecamp makes it simple to keep up with these documents.

Avantages: Basecamp has been an amazing product for us for years now! It allows us to manage projects in events by keeping to do lists, files, and instructions all in one place.The team I manage uses it to assign tasks, communicate between team members and keep up with conversations so we can reference them later, and , keep track of files and receipts. Every document and system that our team members need access to can be attained in one place. There is a little bit of a learning curve at first but it makes sense very quickly the more you use it.

Inconvénients: There is a little bit of a learning curve at first but it makes sense very quickly the more you use it. There are really only two things that I dislike about Basecamp but I’ve learned to live with them for now. 1.). There is a great variety of ways to send communication. You can send a ping (which is kind of like an instant message), You can make a comment on the general message board of each project, you can comment on the calendar item, you can comment on the task item itself, and you can comment on individual files you add. At first it seems real handy but once you start adding multiple projects it can sometimes be difficult to go back and figure out where a conversation happened. Thankfully the search icon works rather well in these instances but not always. The way we have gotten around this is to make sure our Team is clearly instructed on what features we will use to communicate various kinds of information. 2.) there is a feature called haystack. This functions as your personal inbox letting you know what due dates are approaching, what tasks were recently assigned, and what conversations have happened recently that you need to be part of. However, once you click on an item it disappears immediately from your inbox. So when you see something important, you need to respond or add a personal to do immediately. I wish it didn’t delete until you told it to delete like a normal email inbox. This way you could come back to the message and deal with it at a better time.

  • Source de l'avis 
  • Publié le 11/02/2021
Bryce K.
Recreation Director
Services et installations de loisirs, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 03/02/2021

"Best Bang for the Buck"

Commentaires: Our team has been better at communicating with one another and collaborating on ideas. It has connected the team and made it easier to know what everyone is working on without it feeling like big brother is watching what you do.

Avantages: I love how I pay a yearly fee and I can have unlimited users, projects, files, due dates, etc. We looked into other software and no one could match the ease of use and affordability for a city government on a budget. I love how you can search by keyword and find what you need, I love the chatting option between employees and I love how you can create projects and assignments with ease.

Inconvénients: I wish you could integrate your google calendar with this software.

  • Source de l'avis 
  • Publié le 03/02/2021
Evan R.
Donor Development Specialist
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 27/01/2021

"Unburden your Inbox!"

Commentaires: I encourage you and your team at least test this system. If you find yourself sorting through constant emails to find where you left off on a project- this is for you! For our team, this dissipates stress in the workplace and I have found it permit clearer communication across departments, providing for an amplified experience when teams meet in person- more productive meetings.

Avantages: As a non-profit end-user, there are multiple projects I will have on my plate on any given day. In 2020 alone, I was managing the implementation of database training, following-up with Q&A from my colleagues while also navigating new tech integrations for our CRM. With so many moving parts coupled with a shift to heavy remote work, Basecamp provided an ease in transition, permitting us to keep pace with our current systems so that we would not lose the full measure of impact we have on providing aid to at-risk children during the pandemic. In short- less clutter in your standard email inbox and rapid collaboration within secure channels.

Inconvénients: You do not have the ability to archive content, which can make sorting difficult if you are use to this dynamic in say Gmail.

  • Source de l'avis 
  • Publié le 27/01/2021
Shannon O.
Owner
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 25/01/2021

"Feature Rich and Effective for Project Management"

Commentaires: I signed up for Basecamp to work within a client's Basecamp processes, and now I use it to manage most everything that I work on in collaboration with others. It makes a lot of sense and is intuitive once you accustom to how the projects and to-do lists work.

Avantages: The ability to add clients to a project and hide them from information within the project is SO handy. We use that feature a lot for internal to-dos and managing the client without them seeing behind-the-scenes.

Inconvénients: To-do lists are pretty basic. You can assign to a person and add a date, but if you are used to feature-rich todo lists (embedded images, color coding, sub-checklists in a to-do, etc) then you will be disappointed. And although I find the "me" tab easy and intuitive, when we add new members to a project they almost universally struggle in the first weeks to really use Basecamp to its highest functionality.

  • Source de l'avis 
  • Publié le 25/01/2021
Daniel T.
Daniel T.
Software Developer and IT Trainer
Logiciels, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 15/01/2021

"Basecamp - for small and (some) medium-sized projects"

Commentaires: I use Basecamp to manage part of my projects. It helps me to keep in better connection with my clients and the members of the team. I think it is well suited for small and maybe medium-sized projects. It’s reliable and effective at keeping everything organized as long as your teams will have less than 20 members. But if you’re taking into consideration to use Basecamp, you must also evaluate the complexity of the project and the need of communication between members. Sometimes the conversation will become hard to follow because everything is put together, and after a while it’s difficult to keep track of it. We also use the document management and sharing feature to organize project files. Number of emails between team members and/or client dropped after starting using Basecamp. In fact, you can use Basecamp entirely as a communication platform to organize and keep in touch with your clients. Basecamp consolidates all messages with the client in one place. If the projects are for external clients you can add them to your project and choose only certain resources that they can have access to.

Avantages: Basecamp has a very easy to use and intuitive interface. Managing and supervising projects is clean and efficient.
It allows us to share only certain resources with the client.
Groups allow team members to collaborate and share resources.
Members can communicate real-time with the chat or direct messages(pings) or by posting on messages board.
I can dismiss questions or responses if inadequate for the group.
We’re able to set a responsible and set deadlines for tasks.
I can quickly see the tasks we still need to do.
I like how I can have all communication with the client in one place. We don’t need to communicate by emails so often.
Calendar will tell us the time spent and the deadline of the projects.
You can define project hierarchies to break down projects and make them more manageable.
Sometimes I need to share something with a person who’s not on the team; for this I can create a public share link.
We can use templates to speed up the creation of similar projects.

Inconvénients: There is no plan between Free and Business (99USD/month).
Grouping and following longer discussions is not that easy.
I would like to have the possibility to delete files in bulk.
The calendar is just basic, it lacks many features like exporting or syncing with external apps/tools.
I think there are too many email notifications.
I would like to correct or edit online an already uploaded document.
If you want to change the design after your company branding, don't expect that from Basecamp.
I miss a standard feature to prioritize the tasks so we can drop out our custom conventions.

  • Source de l'avis 
  • Publié le 15/01/2021