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En savoir plus sur authorize.net

Services de passerelle de paiement IP permettant aux marchands d'autoriser, de mettre en place et de gérer les cartes de crédit ou les chèques électroniques.

En savoir plus sur authorize.net

Avantages :

This suite of features is essential for the day to day running of our business. Vastly improved customer support.

Inconvénients :

There is no text to pay feature. Right now we can only email invoices.

authorize.net - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,3
Fonctionnalités
4,4
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,1/10

authorize.net a reçu une note globale de 4,5 étoiles sur 5 d'après 183 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (183)

Moïse
Managing Director (Congo-Kinshasa)
Cosmétiques, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.Net est fabuleux

5,0 l’année dernière

Avantages :

Depuis que j'utilise ce logiciel je n'ai pas rencontré de problème car ça me facilite tellement les démarches pour paiement en tout cas c'est génial

Inconvénients :

C'est joli vôtre conception et vous devez apporter plus d'amélioration dans le logiciel pour une meilleure expérience

Martin
Managing Director (Congo-Kinshasa)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.Net le meilleur

5,0 l’année dernière

Avantages :

J'ai beaucoup aimé le système anti-fraude et ça m'a permis de me concentrer sur mon travail normal et la carte à jour qui est fabuleuse, bravo à vous

Inconvénients :

Le système de paiement local pour certains qui ne maîtrise pas trop le paiement en ligne

Nipon
Nipon
Executive Director (Bangladesh)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

They are still providing the best card processing services for websites & online shops!

5,0 il y a 2 ans

Commentaires : Great! I call them the universal card processor for almost every sort of business

Avantages :

You might not hear a lot about them these days but actually they are the biggest network of merchant account provider processing card payments for almost every type of businesses since the beginning of e-commerce. They offer plan for high risk business sectors too and process cards in a lot of currencies. Plug-ins available for almost every platform out there and clear payments to bank daily.

Inconvénients :

I found there interface little tricky and needed expert’s help to integrate with my e-commerce site.

Joseph
CTO (É.-U.)
Vente en gros, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

THE Standard in the industry of processing

5,0 il y a 2 mois

Commentaires : It was easy to start and requires no maintenance to continue running.

Avantages :

Authorize has been the easiest to use with no changes. They pass the test of time.

Inconvénients :

No cons whatsoever. They are flawless in operation.

Josh
Josh
Managing Member (É.-U.)
Utilisateur LinkedIn vérifié
E-learning, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Slow Payments, Convoluted Explanations for Account Use

3,0 il y a 3 ans

Commentaires : Overall, Authorize.net has some benefits like customer trust and fraud prevention and if you are good at code, it might be great for you. Otherwise it seems a little outdated and complicated to set up and use beyond their automated features.

Avantages :

I do like that Authorize.net is pretty widespread in its use, and that I feel I can implement it in a variety of mediums including SuiteDash CRM and Payments, my website, etc. It is rather versatile in that sense and allows for customization or more simplicity if needed.

Inconvénients :

If you are doing anything beyond setting up Authorize.net with them directly and having them manage your processor, it is really difficult to figure out what to do and what you need. Customer service is great, but I prefer to just get things done on my own without multiple phone calls to set things up. Payments come slowly and it just overall feels really outdated for me.

Tammy
FOH Manager (Canada)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

This system is Ok

4,0 il y a 3 mois

Avantages :

That you can go in and search specifically by name on someone who has paid

Inconvénients :

It was confusing once we were switching over companies. We cancelled and they are still charging us for it

Sonny Tee Influencer
Sonny Tee Influencer
CEO (France)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Simple and Easy To Deploy

5,0 il y a 2 ans

Commentaires : Overall, after the initial phone calls and emailing documents, its been a pleasure using the service. No headaches and it just sits in the background doing what its supposed to be doing.

Avantages :

I like the ease of use. and ease of deployment of the service. my main reason for using it is because ITS not all the other providers out there. its a REAL merchant account.

Inconvénients :

The actual process to get approved is LONG and kind of a pain because it is a REAL merchant account, they also do a hard pull on your credit, which was less t Han ideal but a pessary evil to get the service.

Joe
Marketer (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

A Bit Dated, But Functional

4,0 il y a 3 ans

Commentaires : Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.

Avantages :

We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.

Inconvénients :

The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.

Francesca
ICT Director (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The Unshouting but Effective Payment Platform

5,0 il y a 2 mois

Commentaires : It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system.

Avantages :

It is very easy to implement and has a perfect reporting interface

Inconvénients :

The only issue it the pricing which may not favor every user

Lori
ProJet manager (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Platform

5,0 le mois dernier Nouveau

Avantages :

It is straightforward to navigate through and look up all the payments made. It is also effortless to refund or cancel a payment.

Inconvénients :

I have not found anything I do not like.

Abhilash
Accountant (É.-U.)
Textile, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

authorize.net Is a Recommedable Solution

5,0 il y a 2 mois Nouveau

Avantages :

The functionality of authorize.net is efficient. Its reliability makes it a wonderful tool for payment processing.

Inconvénients :

I like all the features of authorize.net. authorize.net has zero issues.

Eddy
IT support Engineer (Mexique)
Automobile, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Gets the job done, but that is it

4,0 il y a 3 semaines Nouveau

Commentaires : I found it usefull for what it is but since you manage critiacal infomrtaion, you need people that are not going to use it to steal that information

Avantages :

I has an option to process payments via card

Inconvénients :

You have to enter everything manually, no option to make the customer input it via phone, which increases the risk for the customer

Candice
Senior Office Administrator (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

The most affordable payment processing option out there!

5,0 l’année dernière

Avantages :

The fees are a fraction of some competitors, but the software works seamlessly

Inconvénients :

I can't think of anything I dislike. It really is awesome software.

Corinne
Development Manager (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Adequate Payment Gateway

5,0 il y a 3 ans

Commentaires : Overall, I think there is a reason nearly every organization I've worked with uses this payment gateway. It works well and is fairly intuitive.

Avantages :

I've used Authorize.net as a payment gateway at multiple organizations. It is fairly easy to use and intuitive when it comes to basic functions like payment processing, refunds, looking up transactions. They have a live chat customer support feature which is really handy.

Inconvénients :

The security features can be very confusing and the resources they have for explaining them are adequate but could be a little more clear. Sometimes the instructions on their FAQs dont seem to match what I actually see on my screen, so I've had to reach out to customer support for pretty basic stuff. Luckily their customer service is pretty good.

Brittany
Brittany
Director of Account Management (É.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to use and safe!

5,0 il y a 4 ans

Avantages :

It was very simple to set up and implement on our clients' sites. We also chose this as our payment portal because it is very safe for the customers' information.

Inconvénients :

The only thing I did not like is when they updated their platform we had to make changes to the code ourselves which caused some hiccups on our end, other than that no issues.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Sports, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.net Review

5,0 il y a 5 ans

Commentaires : Authorize.net helps us take and track payments. We have been using it for 8+ years with my company and haven't had many issues. We use it with several different POS systems and the support provided whenever there are issues is great. They have one of the most effective chat for help options I have ever used.

Avantages :

Authorize.net makes it super easy to take payments through our ticketing system. If we weren't able to link these programs getting payments would take a lot more effort, but this provides ease for the front and back end.

Inconvénients :

The software uses another third party processor that adds additional fees, but overall doesn't harm the effectiveness of the program.

Mattie
Ecommerce Manager (É.-U.)
Articles de sport, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good Solution If You Don't Want Built In Payment Providers

5,0 il y a 2 ans

Commentaires : Overall, I've always had a pretty good experience with Authorize.net

Avantages :

It's pretty much a one click install now with most major e-commerce providers. It gives you plenty of anti-fraud settings, and is easy to find payments and see all transactions / attempted transactions

Inconvénients :

The overall UX design is pretty rough, it feels like it was designed 15 years ago and has never been updated. That's purely aesthetic though. Rates are decent, although it's hard to compete with some of hosted eCommerce single percentage rates for all cards.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Design graphique, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

If I could give support more stars...

5,0 il y a 5 ans

Commentaires : When working with Shopify and other e-commerce solutions, I've had to get a processing gateway up and running for several clients. On occasion I've worked with businesses considered "high risk", so many processors wouldn't touch them. Authorize.Net not only enabled these risk companies to build an online presence, but the customer support team have gone above and beyond on several occasions to ensure all of my clients needs have been met.

Avantages :

Generally setup is straight forward and uneventful for e-commerce situations, fees are within average ranges. Best pro is their flexibility in working with businesses that other payment processors won't touch. Near one-click integration with some platforms. Very few issues over the years, clients have been very content and never have had issues getting in touch with their reps.

Inconvénients :

Setup and dashboard can be situationally daunting, but once you get up and running it's generally smooth sailing. Tools/reports interface could be cleaner and better organized.

Becky
General Manager (É.-U.)
Édition, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.net valuable service

5,0 il y a 12 mois

Avantages :

The product is easy to use and provides a critical function (online ordering)

Inconvénients :

Seems like there are some unnecessary hoops to jump through for different levels of sales.

Saily
Director of Accounting (É.-U.)
Enseignement primaire et secondaire, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.net is a payment gateway which allows our school to run credit card payments securely

4,0 il y a 7 ans

Commentaires : 1. Secure processing of credit card transactions,
2. Integration with school's website
3. Creation of payment forms in flexible and suitable for a variety of transactions such as events, school store, etc

Avantages :

Authorize.net integrates well with our school website (managed by Finalsite). We are able to set up forms to collect credit card payments for school events. We also have the ability to collect credit card payments for our school store and sell tickets for Parent Organization events. The process to set up a form is easy to complete and Authorize.net offers flexibility with the design and options to make the form eye appealing. Credit card payments are processed securely. The reporting features offered by Authorize.net are optimal and information about cash receipts can be downloaded to simplify the reconciliation process on a daily basis.

Heather
General manager (É.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good processor

5,0 il y a 2 ans

Commentaires : Authorize.net helps us with back end transactions that cannot be done in our reservation software.

Avantages :

I like the authorize.net’s online portal is easy to navigate and find transactions.

Inconvénients :

I wish there was a way to do unmatched refunds for older transactions.

michael
manager (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I like using this application because of it's ease of use.

5,0 il y a 6 ans

Commentaires : Ease of tracking credit card transactions that were made on-line from our website. It is very simple to do refunds as well.

Avantages :

The reporting is simple to use and doing voids or refunds is very straight forward. Documenting and printing receipts is also a great feature.

Inconvénients :

Credit card processing security is very strict. You only can do refunds that are 120 or less days old. Sometimes we have a need to go out further to refund a customer.

Courtney
owner/manger (É.-U.)
Tabac, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

This company has been great to deal with, always there when we need them

5,0 il y a 6 ans

Commentaires : Easily complete refunds, voids, and view all current transactions for our business. Easy search function.

Avantages :

That it's super easy to use, and has been extremely reliable. When dealing with your customers money, thats of the upmost importance.

Inconvénients :

We have lots of fraud transactions, but we can't prevent that without implementing settings that would block a lot of legitimate transactions. Wish we could figure out something in the middle.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Banque, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Integrated with a shopping cart program

5,0 il y a 7 ans

Avantages :

We used this to accept payments and integrated into a multi-store shopping cart site. Initial integration came from both Authorize and the shopping cart program. They knew the information regarding Authorize, so the integration went well.

Inconvénients :

Pricey in the beginning. Take a look at the fee associated with everything before committing. What is the break even point to using this program.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Quick Onboarding for new merchants

5,0 l’année dernière

Avantages :

Virtually every major e-commerce platform integrates with Authorize.net. It's fees are comparable to most other major processors. Very simple to setup and on board. No complaints from customers.

Inconvénients :

I personally haven't run into any problems setting it up. Rates are comparable to competitors. Might be nice to see better deals there.