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Une solution complète de gestion de cabinet informatisée et basée sur Microsoft.NET. S'intègre à tous les principaux systèmes de radiographie.
Very Easy to Integrate with as a Dental Professional.
Nothing that I can think of. All problems are minor and resolved quickly.
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Practice-Web .vs. OpenDental .vs. EagleSoft .vs. Denticon
Commentaires : Texting with in product, newsletters, reviews, smart CallerID add on package, eRx add on.
Avantages :
I find the ease of charting and treatment planning; it is uncomplicated and straightforward! Software support is very personalized, and I rely on the support for problem resolution, upgrades and usage/training.
Inconvénients :
Lack of “cloud” support, but they add Doctor Portal now which helps
Réponse de l'équipe de Practice-Web
il y a 2 ans
Thanks so much for your kind words, Ken! We're glad the Dentist Portal is fulfilling your needs for now and thrilled your practice is maximizing production and revenue with our Smart Tools. If you're not already connected with us on our new cloud-based offering, please call us at 800.845.9379 or email sales@practice-web.com, so we can get you the details. It literally gives you full access to the full practice management software on any device from anywhere (no portal or special apps needed) and comes fully loaded with texting and a variety of other tools already included.
Alternatives envisagées précédemment :
Practice-Web system is very easy to navigate.
Commentaires : Practice-web is an all-in-one dental system, very easy to navigate and learn. Coming from previous banker who has a zero experience in the dental industry.
Avantages :
Practice-Web system is very easy to navigate. Also, if I have any technical difficulty, their technical support is available even on weekends and they reach out pretty fast.
Inconvénients :
The least I like about the tool is that the bone graft has no tooth number option so I would have to edit it on our EDI solutions website. I hope they can update this.
Réponse de l'équipe de Practice-Web
il y a 2 mois
Hi, Mira: Thank you for being a valued client and for using Practice-Web! We're very happy to hear that you appreciate our support team. Regarding your concern about the bone graft procedure, it is possible to change the treatment area specifics so that that procedure code will prompt you to enter a tooth number. If you would like assistance with this process, reach out to support and we'll be happy to assist you.
Practice-Web
Commentaires : I used this for a few years during the early practice start up phase.
Avantages :
Low cost,, was great during my practice start up phase as I could not spare additional cash flow to pay for premium software
Inconvénients :
The features were updated very infrequently and slow to be released.
Réponse de l'équipe de Practice-Web
il y a 2 ans
Thank you for taking time to share your thoughts! I can't match you to your account with 100% certainty because Capterra doesn't show your last name, though it looks like you might have had Support for short period of time about a decade ago. Paid support is required to receive the upgrades. Major releases are done roughly twice per year with minor upgrades between. Technical support is also a benefit of paid support. We've had a 98-100% satisfaction rate from clients (via post-support surveys) for the past several years and holding. It's a big deal to us because we follow up on every issue - we want our clients to be happy and thrive! I'm not sure if your experience wasn't up to par because your Support lapsed or something else happened because it was so long ago, but if you'd like to elaborate more or see what Practice-Web is like today, please call us at 800.845.9379 (opt 1). Thanks!
The best PM
Commentaires : I brag about it all. Very efficient. I've added a stand up computer on the clinic floor because most entries are so quick, it's a waste of energy to sit down.
Avantages :
The ease of charting and the notes below the chart that are permanently there and aren't scrolled with the official chart notes.
Inconvénients :
The click to the chart page from the calendar could be simplified. Most calendars provide a left click but yours left click options provide the rescheduling options. One option at the bottom of the scroll down menu for chart face would be nice. Also, my network computer manager has always hated that this is not a web product by current definitions. He consults on all sorts of industries and the computer products always use online servers if they are called "web".
Réponse de l'équipe de Practice-Web
le mois dernier
Thanks David for your kind words! We're happy to have you as part of the Practice-Web family.
Alternatives envisagées précédemment :
PW is a MUST BUY
Commentaires : I have been PW for more than 15 years and recomme d ot to everyone
Avantages :
Ease, convenience, customized features...
Inconvénients :
I dont have any cons. Still trying to figure out some of it features sunce so many. But its not a negative
Réponse de l'équipe de Practice-Web
il y a 3 mois
Thank you Dr. Modi for being a valued client for 15 years! If you would like to learn to use some of our amazing features you haven't implemented yet, don't hesitate to reach out to support and we'll be happy to assist you.
Alternatives envisagées précédemment :
Great Software
Commentaires : Overall I am very satisfied with the features and the software
Avantages :
I find it very User-friendly and comprehensive
Inconvénients :
Web-based- not server-based. Too many items are outsourced to third parties, so we have to contact different vendors for everything
Réponse de l'équipe de Practice-Web
il y a 3 mois
Hi, Sandhya! We're glad that you find Practice-Web user friendly and capable. I would like to clarify that Practice-Web is a server based application which means the data base is stored locally in your office. Although we do have some functions that are outsourced like eClaims services, many of our major competitors do the same. We do offer our own in-house patient texting, reviews and eNewsletters. If you are interested in using any of these features in your office, please reach out to our sales team for more information.
Alternatives envisagées précédemment :
GREAT USE IN DENTAL OFFICE
Commentaires : USEFULL EASY TO USE GREAT SUPPORT COST EFFICIENT
Avantages :
THE COSTUMER SUPPORT AND EASE TO USE WHEN IT COMES TO CHARTING AND BILLING
Inconvénients :
SMALL LETTER AND THE COLORS THAT WE CAN USE TO DISTINGUISH ARE VERY LIMITED
Réponse de l'équipe de Practice-Web
il y a 3 mois
Hi, Edmundo! Thank you for the good review. We're glad that you found Practice-Web easy to transition to from your previous software. If you're having trouble with screen/text size sometimes we can assist you with adjusting the resolution on your monitor to improve visibility. Please reach out to support and we'll be happy to help.
Practice-Web review
Avantages :
Menu driven - easy to navigate and data entry
Inconvénients :
There are so many features that are still not discovered
Réponse de l'équipe de Practice-Web
il y a 3 mois
Hi, Dr. Ivanoff! Thank you for being a valued client and for using Practice-Web. We're happy to assist your team with maximizing the benefits of Practice-Web by teaching you how to use some of those unused features you mentioned. Please reach out to our support team and we'll be happy to assist you.
Highly Recommended
Avantages :
Great technical support if there are any issues.
Inconvénients :
There is nothing I do not like about Practice Web.
Réponse de l'équipe de Practice-Web
il y a 2 mois
Thanks Doctor! We're happy to be of service.
Good Dental Software
Avantages :
User friendly and not as difficult as other dental software.
Inconvénients :
texting word count limitations and the fact that the number for the texts comes out as 1-800 number; not that great in terms of the reports being accurate (like recall list)
Réponse de l'équipe de Practice-Web
le mois dernier
Hi, Jaewoo! Thank you for being a valued client and for using Practice-Web. We're glad to hear that your team finds Practice-Web user friendly. To address your concerns, unfortunately all text message providers limit the number of letters/characters allowed to be transmitted. But we have done everything we can to make sure that our users have the ability to send the maximum number of characters allowed by the cell phone service providers. If you find that your recall list has some inaccuracies, this typically occurs when a staff member doesn't correctly use the Recall Appointment button in the Appointment Module. Have your staff call our support team and we'll be happy to review the correct use of Recalls in Practice-Web.
Metropolitan Dental
Commentaires : I rate it a 8 of 10 because some of the chart features need to be updated AND management reports, and te patient schedule module needs more features.
Avantages :
Very easy to use reminds we a lot of Eaglesoft.
Inconvénients :
Not enough management reports. We need end of day reports for adjustments, collections etc.
Réponse de l'équipe de Practice-Web
l’année dernière
Thanks so much for your thoughtful review, Robin! We're glad you find the software easy to use. Most of what you don't find in standard reports, you can get through queries. I was able to locate you in our system and it looks like you've connected with Support, so maybe this concern was already addressed. If not, please reply to the direct message I sent or contact Support and let us know what data you need, so we can help you get the right reports. Thanks!
Alternatives envisagées précédemment :
Practice-Web Practice Management Software
Commentaires : Overall, we are very pleased with Practice-Web.
Avantages :
This open-source software does everything we need for our daily operations, and now allows us to e-prescribe as well. The support team is always helpful, and everyone at the company, from the [SENSITIVE CONTENT] on down the chain has been a pleasure to work with.
Inconvénients :
The integration process was tricky, and a bit complex, but once done, performs well. Integration with prior data sets was the biggest challenge.
Réponse de l'équipe de Practice-Web
il y a 2 ans
Thanks for your kind words, doctor! We shared this feedback with the team and it made their day. Very glad to hear your conversion from Data Team went smoothly and that Practice-Web's modern features like email, texting, and e-prescribing are helping boost your production and thrive!
Software
Commentaires : Very helpful
Avantages :
Easy to work with and service great value
Inconvénients :
Nothing. It works very well. Helpful service
Réponse de l'équipe de Practice-Web
il y a 2 ans
Thanks so much for your thoughtful review, doctor! We're thrilled that Practice-Web is bringing value to your dental office.
looks very nice and high quality
Avantages :
very nice screen and you can change to you liking
Inconvénients :
too much screem at trhe home page and is too much to enter just to schedule and appt
Réponse de l'équipe de Practice-Web
l’année dernière
Thanks so much for your thoughtful review, Flor! We're glad your upgrade went smoothly and that you've been able to customize the software to your needs. Regarding your concerns, you do have a lot of control over how the schedule displays and what data is required. That's typically covered as part of your free training, but it's no doubt a lot to take in and sometimes things don't seem relevant until you're using the software daily. For spot needs like this, you can always call our Support team and they'll help you set things up how you want them. If you want more of an overview, our Office Manager YouTube Playlist covers a ton of stuff, so you can learn in your free time and discover new features as well. https://www.youtube.com/playlist?list=PL0-NdDlXenTCoxPLs0ZIMHihwTd5c3uMS
Pros and Cons
Avantages :
Easy to use and not too expensive. Very simple to navigate
Inconvénients :
Sometimes support is quite difficult to deal with. The support fee is quite high.
Réponse de l'équipe de Practice-Web
il y a 2 ans
I forwarded your feedback on pricing and support to our leadership team - we always strive to provide the best possible experience and know that costs are a major concern for practices. Our Support pricing is one of the lowest in the industry today, if not the least expensive option. It also comes with things you don't find elsewhere, including free software upgrades, unlimited technical assistance, online patient forms, and dentist and patient portals. Support usually pays for itself in efficiency and training savings because of this. To help you maximize the productivity and revenue-boosting benefits of your technical support and Practice-Web software, please call our support team at 800.845.9379 (option 2) as soon as possible to schedule a complimentary training.
Happy Customer
Commentaires : Having all the patients information easy to access and it is very helpful that they are always updating the program
Avantages :
Easy to use on a daily bases, keeping all the patients information with security and all the communication by texting gets recorded on the commlog
Inconvénients :
It would be good to have it also in Spanish
Réponse de l'équipe de Practice-Web
il y a 2 ans
Thanks for your kind words, doctor! We're glad you find the software easy to use and that the automated logging of texts is helping you keep tabs on patient communication. I've shared your feedback with the team and it made their day! As you mentioned, we are always updating Practice-Web to include new features and tools to help you thrive even more. Your request for Spanish has been passed on to our leadership team. We appreciate your insights!
best value for the money
Commentaires : I do like it very much and I recommend it to collegue if they are looking for dental management soft ware.
Avantages :
Good supporting and user friendly and constant improving
Inconvénients :
I wish I have recall reminder with text version.
Réponse de l'équipe de Practice-Web
il y a 4 ans
Thanks for your kind words! We're glad you're pleased with the value Practice-Web provides. We do offer text message reminders as part of pwConnect. You'll find info on it by visiting the "Smart Tools" section of our site and viewing "Automated Text Reminders." Here's a direct link: https://www.practice-web.com/smart-tools/automated-text-reminders You can sign up for it via our website by visiting the "Pricing" page or, if you have questions, call 800.845.9379 and select option 1 to reach our sales department when you have a moment.
Practice web great product
Commentaires : great would recommend.
Avantages :
ease of use and helpfull support. easy to give appointments.
Inconvénients :
The recall of appointments could be better organized. I also think the log in could be simpler.
Réponse de l'équipe de Practice-Web
l’année dernière
Thank you for your thoughtful review, doctor! We're glad you find Practice-Web easy to use and the Support helpful. If you have specific ideas for improvement, please email them to us. We often weave dentist requests into future upgrades. :)
Alternatives envisagées précédemment :
Simple and Efficient
Commentaires : Very good. Support team is very good and always ready to help.
Avantages :
Very easy to use. Simplifies any task you need it to. Also that i can customize almost everything. Very good product
Inconvénients :
There isnt anything that i can mention that i dislike about the software
Réponse de l'équipe de Practice-Web
il y a 3 ans
We're thrilled Practice-Web's customizations and streamlined workflows are helping you thrive! Thank you so much for taking the time to share your thoughts- it means a lot!
I have been impressed with the thought put into this software.
Commentaires : It allowed me to integrate my accounting and patient chart into a seamless unit.
Avantages :
I have been able to make it make it mold to my practice style. Support has been great. It allows me to locate the needed information easily. With some thought, I have it set up so that hopefully, we will not over look important information.
Inconvénients :
There are things I would change but that's just because I want the software to behave exactly the way I want it to. That's not going to happen with any software, but Practice Web has listened to my ideas and the ones they consider universal enough, they have accommodated.
I love practice web
Commentaires : Over all , I like practice web, it easy to work with.
Avantages :
They answer your questions all the time.
Inconvénients :
When we get pop ups after entering treatment plan
Réponse de l'équipe de Practice-Web
il y a 3 mois
Hi, Fabiola! Thanks for the great review. The pop-ups after treatment planning are an option setting. Please reach out to our support team and we'll be happy to show you were to adjust that feature.
great dental software
Commentaires : great product and want to use it forever
Avantages :
very easy to use and very clear letters
Inconvénients :
i feel that the software needs to be updated often
Réponse de l'équipe de Practice-Web
il y a 3 mois
Hi, Dr. Vital! We are happy that you love our software and look forward to providing your office with support for many more years. We do try to limit the number of updates necessary to prevent any interruptions to your office work flow. But if you have questions or need assistance with any of our updates, please reach out to support and we'll be happy to assist you.
Best Dental Software
Commentaires : Excellent support. It has improved my practice running smoothly and increase productivity.
Avantages :
Overall ease of use and navigating around the software
Inconvénients :
I have been using the practice web for over 2 years and yet found any features that i do not like. It is a great Dental software.
Réponse de l'équipe de Practice-Web
il y a 2 ans
Thanks for your kind words, doctor! We're thrilled the software is helping you boost productivity and your practice run smoothly. I've also shared your feedback with the Support team. It made our day!
Review of sevice
Commentaires : Outstanding Sevice and outstanding customer service
Avantages :
Outstanding Supporting system User friendly
Inconvénients :
In my opinion every thing software has to offer is outstanding
Réponse de l'équipe de Practice-Web
il y a 3 mois
Thank you for your great review Amisha! We're happy to have you as part of the Practice-Web family.
My experience
Avantages :
It is really easy to use and get a hang of it if you are new to the software.
Inconvénients :
There are few issues with the reports but over all not much.
Réponse de l'équipe de Practice-Web
il y a 2 ans
Thanks so much for your kind words. I shared your review with the team and it made their day! I wanted to follow up with you about your review but couldn't identify which practice you're associated with. Please give us a call at 800.845.9379 (opt 1) or email us at sales@practice-web.com and help us connect the dots so we can be sure we're giving accolades to the right people. Thanks!
