Avis clients sur Pro

LogMeIn Pro is exceptional remote access software.

Commentaires : The LogMeIn Pro software has been used for over 2 years by myself and the IT team for remote access to work computers. We used it a lot during the COVID pandemic to access shared intranet folders and documents. The interface is fluid, clean and very pleasant to use for a long time.

Avantages :

The LogMeIn Pro software has pleased me a lot in terms of technical remote access and support for some junior developers. I access files daily on the intranet with LogMeIn Pro and it has always been stable, without lags and delays. It is also possible to use collaboration features using chat, voice and video with the assistant during a remote access help.

Inconvénients :

LogMeIn Pro is nothing short of competing software. It has great visuals and features and especially a good price technical support. I don't see any problems to report.

Great Remote Access Software!

Commentaires : LogMeIn Pro has allowed us to work remotely fairly effortlessly for a reasonable cost. It has really helped us to provide more flexibility to our employees to get their work done, or to still be able to provide support to our team despite being forced to stay home (such as during self-quarantine due to COVID-19, etc.). I haven't worked with their customer support team because I haven't needed to (which is a good thing since we haven't had problems!), so I can't comment on that.

Avantages :

It is an excellent price for the functionality. I also like the pricing structure as compared to TeamViewer (it allows unlimited users, and you pay based on how many computers you are accessing). It is very easy to use, with very few kinks. It also is very nice that it saves the log-in information to the computer so that you don't have to type it every time.

Inconvénients :

The mobile app is a bit frustrating because it changes the resolution of the screen you are remote accessing, I assume because it's trying to make things more visible, but then you can't see the other parts of the screen or certain buttons on the program that we use the most. It would be nice if it was optional to change the resolution, but it does it automatically. I would like to just zoom in when necessary and otherwise see the entire screen.

Value Remote Desktop Solution

Commentaires : Can be used to have a remote access solution for your business for access and support purposes. Great control system for administrators and a great concept behind it.
Downside is the need to have the local administrator rights to be able to log in.

Avantages :

Logmein can be easy to manage via their web interface and desktop application. Is a low cost solution to a large remote control environment. Allows you to control and track user access, can be used from a mobile device which can be extremely useful in certain situations.

Inconvénients :

To remote access the computer you have to have the local or domain administrator credentials. If i wanted to give a non admin user access to their desktop PC from their laptop it is not possible to accomplish via logmein. Desktop client has extremely limited functionality - most of the management has to be done from the web interface that has poor support for popular browsers like Chrome.

Great Software, but Too Expensive

Commentaires : I loved it until the price became too prohibitive to continue using it.

Avantages :

I liked the Remote Access feature, the ability to remotely manage without connecting to the screen.

Inconvénients :

After they hiked up their prices, we switched to a cheaper alternative.

Great for Customer Support

Commentaires : It is the perfect fit for customer support, especially across different operating systems.

Avantages :

As far as remote access programs go, this is one of the best we have used. It allows access across operating systems, which is very beneficial and not true of some of the popular competing products. Taking this one step further LogMeIn maps numeric keypads from Mac to PC as well, which has been a point of frustration for alternative products. LogMeIn also offers some good security features essential for business application. It is very easy to manage users while allowing each user to create their own account and password. Additionally, for each remote machine the user can customize the idle time allowed, add an additional password for access, and filter IP addresses that can access remotely.

Inconvénients :

Mac to PC can be frustrating. Copy & paste from remote PC to local Mac can be problematic as the clipboard does not always sync up and/or pastes in different formatting (adding spaces, removing line breaks, etc.). Also the keyboard mapping can intermittently go haywire from Mac to PC, requiring a closing and reopening of the remote session.

The industry standard. You simply can't get any better than this software

Commentaires : When you manage several computers and servers you can do everything remotely and get things going fast.
You can also give tech support and solve problems for your users in the same way, even from your mobile (although it is very complex to work on a tiny screen you can still do everything).

Avantages :

Logmein pro is one of the most amazing products I have ever tested and used. You literally can't go wrong with it. You get to manage all the computers you need across the globe with a simple install, it bypasses firewalls and it allows you to have both remote control of the computer and the "back" of the computer, you can do things to give support without actually having to take over the screen, mouse and keyboard. There is simply no other software like it. You have control over everything in a smart and simple way.

Logmein Pro - Review

Commentaires : Very happy with the overall experience. Managing multiple PC's which are located in different countries.

Avantages :

Work both in browser & Client application. User management and permission options. Feels same as local computer as it has various resolution options

Inconvénients :

Pricing seems to be on the higher side..

Logmein Pro functions smoothly and reliably. Customer support is exceptionally responsive.

Commentaires : I have used Logmein Pro for 10+ years. While the subscription has become pricey in recent years, the high performance/reliability and excellent customer support make the cost worth it.

Avantages :

I can easily access a remote computer through another computer or mobile device (iPad, iPhone) and run programs/perform tasks on the remote computer. For example, if I'm in court with only my iPad and must run support calculations (program not available on iPad), I can log into the office computer, run the program from my iPad, and get the answers I need.

Inconvénients :

Transferring files from one computer to another can be time-consuming if the file is moderately large.

Expensive for Remote Management Software

Avantages :

It has a robust feature set and has apps for Windows, iOS, Android, and Mac.

Inconvénients :

It's very expensive for what I've used it for, but it's also more reliable.

LogMeIn Pro Review

Commentaires : This maintains the fully functionality of your office computer and works well for a small number of users.

Avantages :

Great tool for remotely utilizing an office workstation in a BCP environment for an extended work period.

Inconvénients :

The cost is prohibitive to utilize this as a full time solution for a large amount of staff and users.

Switcher from TeamViewer and have never been happier

Commentaires : This software has worked really well. I work from home often and also while traveling. It’s a very good and dependable software.

Avantages :

Ease of use. You can stay logged on. Normally no problems. Very rarely disconnects.

Inconvénients :

I had to buy a bigger laptop because seeing the screen became problematic.

LogMeIn works exactly as described

Commentaires : Fantastic!! I have used it every work day (and sometimes when not scheduled to work) to access my work pc setup. I use it on an i7-6700 with 16gb ram and 2 x 27" HP monitors at home, almost the same setup as in work and the experience is almost identical to sitting at the machine. Both sides of the equation have 100Mb+ connections.

Avantages :

Since remote working was enforced in Ireland in 2020, LogMeIn has been the backbone of my work day and it has never failed me. I really like the separate file manager and multi-monitor setups.

Inconvénients :

I really like the clipboard sync feature, but it could do with a reset button on the interface as sometimes when the remote computer locks, the clipboard sync does not work until the connection is ended fresh connection is established.

Always on the Go!

Avantages :

I am constantly on the move with my business. While I do not sit in and office, I am constantly on the move presenting and promoting our business to potential customers. As I am on the road, it is sometimes difficult to manage all of the tasks that would be easy to do from the computer in my office. LogMeIn Central allows me to access my desktop in my office from anywhere in the world in which I have an internet connection. The responsiveness of the software seamlessly allows me to complete tasks as LogMeIn is essentially acting as a portal view to my own computer. This allows me to complete even the most demanding tasks such as multimedia presentations and programs which are very hardware demanding. Before having purchased this software, I was stuck with using a thumb drive and I would have to rely on the computer that was available to me which made my company that much less efficient.

Inconvénients :

I had a difficult time setting up the remote server at first. I had to seek the help of my on call IT person to assist me in getting this set up on my computer in my office but once I did It was smooth sailing from there.

Great Software, But Better Values Can Be Found

Commentaires : The software is great. It is fast, works well, and had a lot of extra features. It is one of the few remote software's that allows you to interact with the UAT prompt, which is really important. I would still be using it today if they hadn't gone up significantly on their prices.

Avantages :

The speed and features of the software in most cases.

Inconvénients :

The pricing model and recent cost increases.

Ist climbed up quickly

Commentaires : During my time using this software I had no issues and it was seamless and fast, just didn't appreciate the significant price increase when other competitors were providing similar service at a lower price point. Sorry.

Avantages :

Was great with fast connection, seamless operation, rich features including file sharing, drag and drop etc...

Inconvénients :

Price: increased quite a lot, used it for several years but because of cost, we had to switch to another competitor.

Easy access control tool widely used in our laboratory practices

Avantages :

- The transfer of files is carried out quickly between the teams. - It allows remote work to be a thing of the past, that's a great advantage. - It has a graphical interface that is very easy to use. - Our users are easily identified with the tool.

Inconvénients :

- It is not compatible for all versions of operating systems, it has forced us to make changes to the equipment.

Logmein Review

Commentaires : Overall it is a good product and makes working outside of the office easier.

Avantages :

It is very easy to login and use at any time of the day. I have not had any issues with LogMeIn.

Inconvénients :

Depending on what I am working on, the view on the screen is smaller than my regular computer screen. Then I have to adjust my viewing size.

Use something else

Commentaires : The service is ok, support is what kills it along with impossible to cancel contracts.

Avantages :

Nothing there are better products out for a better price, from less predatory companies. It does allow remote access but thats about all I can say positive for it.

Inconvénients :

Billing and customer support are terrible. Operations are not great it works but I'd go with anything else.

LogMeIn Pro

Avantages :

Love this software. Log onto my clients PC to show them things and troubleshoot problems they are having without having to have them search for things over the phone. This works great for software support specialist. Spent many years being frustrated on the phone with clients when asking them what they see on their screen, now I can see what they see.

Inconvénients :

Nothing that I do not like about this software. It is awesome.

LogMeIn is the best

Commentaires : I use this daily and love it. I can access my other computer with no worries.

Avantages :

Ease of use. LogMeIn makes it as simple as a double click to access my other computer.

Inconvénients :

Updates sometimes make it necessary to reload software

One of my favorite Remote Desktop Applications

Avantages :

What I like about LogMeIn is the ability to save passwords. This makes it easier when logging into a server and you forget the Windows' User Profile credentials. You receive a little notification that tells you, you can login with the Saved Username/Password.

Inconvénients :

With LogMeIn, you do not have the ability to have multiple users log into the remote destination. This isn't necessarily a harsh CON, more of a minor inconvenience, because it's not often I'll need someone else to remote into the same destination as me.

Good software, very overpriced

Avantages :

Reliable, easy to use. Core functionality works great.

Inconvénients :

Terrible support, constant price increases without improvements in software quality. iOS app has gone unchanged for years. Very, very overpriced.

Get to your PC's even wherever there is Internet.

Commentaires : I set all my clients up with this if they want a reliable, easy to use remote desktop software. The app for iPad is super intuitive and it makes for a great travel. Remote sound and printer are very good features.

Avantages :

This is a great and stable user friendly application. Great for small businesses because of the reliable iPad app, which lets you log in with ease anywhere you go linking you back to your computer and files on the go. This programme for remote desktop has long been a favourite of my clients purely for the ease of use. Remote device printing is a great feature this does natively very well.

Inconvénients :

Latest versions are not always mac compatible for the native application, but you can always use a stripped down HTML browser based remote desktop. Secondly passing keyboard shortcuts through remote desktop can always be temperamental, many times it has worked, but on occasion CTRL + A, for instance hasn't worked.

It's good! But overpriced.

Commentaires : For offsite company computers, this service has saved us a ton of time - effective and quick. Cheaper than travel, but still a little expensive.

Avantages :

LogMeIn has always been a fairly reliable way to solve IT issues for customers or any remote control needs. It's got a lot of capabilities and functions, if you're willing to pay for it.

Inconvénients :

There are a lot of different options for IT remote support out there, and from what I've experienced, LogMeIn has been on the more expensive side - especially considering the features on the service.

Review Of LogMeIn Pro

Commentaires : As an IT administrator I would recommend this product. The rice is in the ball park with other similar products and the tech support was outstanding , the few times I needed help.

Avantages :

Product was very easy to install and use. I manages about 50 machines and this product allowed me to do my job with relative ease.

Inconvénients :

The learning curve to fully understand all the function of this produce takes some time but not uncommon for such a powerful product.