Piasa Oils Transport, LLC

Publié le 12/12/2016
Dave F.
Sr. Accountant
13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have a good relationship with CSIRoad and their product for over 15 years. We only utilize a small portion of the overall product features. The software is very adaptable to our needs and is compatible with our primary accounting system. Service and Support from CSI is excellent, keeping our system up to date as well as quickly addressing any issues (few and far between) that may pop up!

Sensitive to change

Publié le 13/12/2016
Bob S.
IT Director, Terminal Manager
Transport routier/ferroviaire, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have been a customer since 2000. CSI has always been sensitive to our changing needs. They have always been able to come up with a solution to any issues we have. The are quick to fix any problems and conflicts with the software.

Cool Transport!

Publié le 12/12/2016
Manny D.
CFO
Transport routier/ferroviaire, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall experience has been great. Anytime we have a question or concern, CSI has been quick to respond and help us in any way that they can.

Avantages: The ease of use and the functionality.

Awesome Support!

Publié le 13/12/2016
Cheryl D.
Account Manager
Transport routier/ferroviaire, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: As a new company starting from the ground up, CSI Road was a great choice. From the initial contact to continued customer support, CSI has been there for us. We are a specialized carrier and CSI fits our needs. I have been in the Trucking business for 29 years and have used numerous programs, this software does it all! The training is geared for your own pace.....one on one hands on training for each component of the program has worked well. I would recommend CSI for anyone in the trucking industry looking for new software.

Avantages: The continued Customer Support. No question is a dumb question

Inconvénients: Some components of the system have multiple steps to get to the end.

five stars

Publié le 12/12/2016
Mary kay D.
Transport routier/ferroviaire, 201-500 employés
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: My experience with the software and the customer service support has been excellent. I adopted to the system well. Mainly do to customer service support especially in the area of patience and answering question(s) fully and guidance as well.

Reliable Carriers CSIRoad Product Review

Publié le 20/12/2016
Shannon N.
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I have been working with CSIRoad since November of 1999. Their fast response and ability to modify our system allow us to improve efficiency quickly. As a result, the software has evolved with the needs of our clients. In an industry where service also relies heavily on integration, CSIRoad has been an invaluable partner.

SALES REP

Publié le 13/11/2014
Tunisia J.
SALES & TRANSPORTATION
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: LOOKING FOR A TRUCKING SYSTEM THAT WILL BE ABLE TO DISPATCH,MAPPING (BEING ABLE TO INPUT ALL OF OUR CLIENT INTO THE SYSTEM), FUEL, & AT THE END OF THE DAY BE ABLE TO PUT THIS INFORMATION INTO OUR SYSTEM AND PRINT OUT A REPORT FOR OUR CLIENTS.

CSI Review

Publié le 17/01/2017
Karla K.
Provenance de l'utilisateur 
5/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
Rapport qualité-prix

Commentaires: For what I use it for, it works. I do wish some of the reports had more options. Customer Support is always helpful.