Avis clients sur LS Retail

Note moyenne

  • Note globale
    4,3 /5
  • Facilité d'utilisation
    4,1 /5
  • Service client
    3,7 /5

En savoir plus sur LS Retail

LS Nav est une solution de commerce unifié qui vous permet de gérer efficacement vos opérations commerciales, du siège social aux terminaux de point de vente.

En savoir plus sur LS Retail

134 avis affichés

Srinivas C.
Business Analyst
Pétrole et énergies, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 28/03/2018

"Ls NAV is very good application for retail mgt. Most of the features & functions are out of the box"

Commentaires: Easy to implement
Easy to manage
Easy to configure
Easy to Monitor
Easy to evaluate

Avantages: Many of the functionalities are driven by setup. Its just plug and play.
LS DD Powerful tool for the data replication.
It is a complete package for retail.
Customizations to suit desired needs are 1% maximum since all functionalites are out of the box

Inconvénients: There are no much concerns about this software. The one and only difficulty is training. It is hard to find the Training and the Trainer.

  • Source de l'avis 
  • Publié le 28/03/2018
Dilanka H.
Project Manager
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 25/07/2019

"All-in one Retail Solution for a plug and play action"

Commentaires: Retail Business in Sri Lanka is not well-managed when it comes to Resource Planning and Finance Management. Sri Lankan IT Industry is highly competitive in introducing a modernly made Retail Management Software Solution to make things go ahead in Retail sales industry with efficiency and good standard, and herewith LS Retail and its business logic designs as an Implementation person I did see bigger advantages to follow a well-developed framework. LS Retail was a Thumbs up from both the Implementer and the End-Customer.

Avantages: Wide-spread Configuration capability is a huge plus point selecting this as the main Retail Solution for a Retail operations-driven Business or an Enterprise. LS Retail has the capability to deploy as a vertical software solution for Microsoft Dynamics NAV/Business Central which makes the solution proposals more competent and viable. In terms of UI/UX, the user-friendliness is an achieved goal metrics here at LS Retail.

Inconvénients: Although the capacity to configure the system is given at a performable level as a Deployer I am keen for good development capabilities to be carried out, overlayed or extended. At the moment the pricing structure is not that viable for South Asian Market from implementation and proposal development experience.

  • Source de l'avis 
  • Publié le 25/07/2019
Kevin Y.
Solution Architect
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    2 /5
  • Rapport qualité-prix
    2 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 27/03/2018

"We had the chance to implement LS. NAV Version 800.03 and version 900.05 at different client site."

Avantages: The screen is intuitive and easy to use. The functionality does not seem overwhelming or hard to understand. It pack with features and also works with different variation type of retailers- a pure retail store and or hospitality type. It can all be taken care by one system. You can also customize the application to fit your needs such as hide features for some users or also integrate new functionality such as payment integration. I like that it is web enabled which means that a retailer that want to have an Omni channel system can integrate their econmerce to this back office

Inconvénients: Support or response are very slow from LS. Also for any fixes and hot fixes they provide is one the latest version of Dynamics NAV. This means that it is very hard to retrofit hotfixes from one version to the other. A good example are from version 900.03 to the newer 10.00.05. The fixes were not evident or detailed as it should have been. Also the software seems to be over promised. There are features listed that although present - does not fully cover the necessity of the client. A good example is again on version9.00.05 which although advertised as have a good coverage for hospitality- restaurant/bar, there were lots of issues or limitation of the software. The software may allow you to do some configurations and suggest some functionality but it does not work in the context of North America or lead to hard errors with system crash. Such errors were found and are still present in their split bill function for example. The cost is high as well since it is built on top of the dynamics nav stack.

  • Source de l'avis 
  • Publié le 27/03/2018
Utilisateur vérifié
Executive
Services d'information, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 04/12/2020

"Best Retail Solutions"

Commentaires: I have been using LS Retail since 2009 with Various Microsoft Dynamics Navision's versions. I have able to systemised almost all the area of our companies business into ERP with the integration with LS Retail.

Avantages: Easy to go with Microsoft Dynamics Navision and other ERP systems. Any discount System can be configured to automate the cashiering system which includes for Tender types, Banks, discount coupon, Gift Voucher, Date & Time-based discount, Quantity based discount and much more.

Inconvénients: Length of the Invoice number in the POS system can not be controlled as of now it is an alphanumeric of more than 12 digits.

  • Source de l'avis 
  • Publié le 04/12/2020
Utilisateur vérifié
Business Transformation Manager
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 24/07/2019

"Value for your dollars!!!"

Commentaires: The solution was implemented in a multidimensional organisation with POS's, backend and frontend users. The ability to have everything (>90%) of your needs fulfilled is a fantastic feat.

Avantages: The ability for the software solution to work for you straight out of the box and then provide the adaptability and also extensive modularity is amazing.

Inconvénients: The lack of a Human Resources aspect. Well there is HR involved but its very limited.

  • Source de l'avis 
  • Publié le 24/07/2019
Fernando M.
Executive Director
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 24/07/2019

"Great business value"

Commentaires: Customer service, replenishment, retail operations, accounting, inventory, store management

Avantages: Integrated solution, ease of use, world-class product, great functionality

Inconvénients: Some tardiness in the technical response

  • Source de l'avis 
  • Publié le 24/07/2019
Navneet P.
Functional Consultant
Vente au détail
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 11/04/2018

"LS Nav is a high quality solution from a top retail partner"

Commentaires: I used LS NAV in the Retail and was part of the implementation process. It is easy to lean and has a very intuitive user interface that most people get familiar with very quickly. It is customizable and in the lower end of the price range for the features you get. However customization can get expensive if you need features that are not out of the box.

Avantages: Seamless integration with Microsoft Dynamics NAV, highly configurable point of sale user interface, the promotions (discount offers, mix/match, happy hour, buy x get y free, etc.) works very well and is very intuitive once you have used it for a little bit, LS Retail is constantly investing in their solution

Inconvénients: No Security related to tables, Transaction margin, If you customize too much Microsoft Dynamics NAV you can have problems down the line.
The inbuilt reports feature is not fantastic.

  • Source de l'avis 
  • Publié le 11/04/2018
Mohammad rizki M.
Functional Consultant
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    2 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 08/08/2019

"Good Product with Valuable Price"

Commentaires: LS Retail is company that provide a solutions focusing in retail and hospitality. I am using one of their product, LS NAV. The product was very rich features and functionality, its suite to any business process that i am facing for all client. Whenever, the client has a specific requirement, the system can be customized with some effort. Rich features always means high complexity. And, the product is quite expensive for small retail business. But, overall the system is fine.

Avantages: Rich features and functionality, stable because it's an add-on on top of Dynamics NAV/365 BC that strong in the accounting.
Configurable with needed of good knowledge of the system.

Inconvénients: The support team is not really helpful. Quite expensive product.

  • Source de l'avis 
  • Publié le 08/08/2019
Mercy T.
LSNAV Consultant
11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 03/04/2018

"As a project consultant of LS NAV for 4 years, this is the software that is easy to manage."

Commentaires: An active enhancement plan is a vital part of making the most of LS Retail solution, whether it's LS Nav, LS One, or LS First. There are many benefits of being on active enhancement plan that many retailers do not realize, and re-enrolling as a lapsed customer can be costly and time-consuming. With an active enhancement plan, you can provide an excellent customer experience that doesn't end after the license has been purchased.

Avantages: The most I like with LS NAV software is the compatibility with other modules. End-to-End business process.

Inconvénients: The least that I like with LS NAV is the monthly update of fix objects, which I don't find it easy for me to catch up regularly since I'm on a project phase.

  • Source de l'avis 
  • Publié le 03/04/2018
Gagandeep G.
Senior Consultant - Solutions AX
Services financiers, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    3 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    2 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 03/04/2018

"LS NAV is nice product for retail industry however hospitality side of functionality still have bugs"

Commentaires: - Most stable Retail add-on for Microsoft Dynamics NAV
- Ease of implementation
- Ease of configuration and customization
- Capability to handle large store network

Avantages: - Simple architect
- Ease of use
- Seamless integration with NAV
- Data replication is stable
- Promotion are easy to setup and publish across stores

Inconvénients: - Member management
- No API for e-commerce
- Cost of product for customers
- Hospitality retail
- Split bill function
- Weak process in enabling the depth in product, few errors or bugs or limited functions remains as it though it plays a huge role in customer's buying decision.

  • Source de l'avis 
  • Publié le 03/04/2018
Jaganath R.
Principal Consultant
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    3 /5
  • Support client
    2 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 30/03/2018

"Its a good Application, flexible, leverages NAV capabilities. East to use , easy to deploy."

Avantages: It is adaptive, flexible architecture. Easy to develop customisations and deployment. simplicity of Pos Features. Integrated application to Inventory and Finance. Discounts , Promotions, Loyalty module. Multiple templates in demo data.

Inconvénients: POS Configuration such as panels & design is quite complicated for users to grasp. Also it is not easy for customers to absorb.
Replenishment setups needs lots of visualisation, setups take time, data maintenance is complicated. Lack of tools such as label printing configurator, OPOS Receipt configurator.
Promotions have performance issues for large retailers. Product maintenance is time consuming. Mass update of products is unavailable. Special orders are quite complicated and need to be simplified. Loyalty needs more profiling . Vouchers and Gift cards needs more details, using web services is not consistent due to traffic in Transaction server work table bottleneck.
Staff management need to simplified for users usage. LS Hospitality KDS has lots of issues still not addressed for years.
Licensing is expensive compare to other competitive products in the market which is most important and losing against the competitive products with lots of easy maintenance features.

  • Source de l'avis 
  • Publié le 30/03/2018
Robin S.
Senior Consultant
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 17/07/2019

"Review on LS Retail"

Commentaires: 1. I have worked on some other retail and hospitality solutions as well but i feel LS retail complete major requirements compare to other solutions.
2. LS retail is complete pack which offer multiple verticals of retail industry like front POS, Back office, Member management, Staff management, replenishment and Loss prevention etc.
3. It is easy to customize as compare to other solutions also it is easy to integrate with other solutions.
4. LS Hospitality also offer long list of features but there are some other hospitality solutions which offer more features but we need to integrate those solution with ERP like Navision but LS Hospitality is already vertical of Microsoft Dynamic Navision.

Avantages: 1. Support Online,Offline and mixed architecture
2. Data flow between two different database like Head office and POS
3. Real time transaction replication through web services
4. Offers & Promotions with coupons and vouchers
5. Inventory Management
6. Strong store backoffice functionalities like cash management
7. Recipe Management for Hospitality
8. Mobile app and Kitchen Display for Hospitality
9. Replenishment

Inconvénients: 1. Staff Management is little complex
2. Some functionality is missing in member management/Loyalty if we compare with dedicated loyalty solutions

  • Source de l'avis 
  • Publié le 17/07/2019
Mario S.
software developer
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 27/03/2018

"I am a software developer, who works most of the time for LS Retail projects"

Commentaires: My company has integrated this software with many customers in different countries and all of them are more than happy from the product and the benefits that it brings to their business - flexible and varied types of promotions , loyalty system, easy to use POS system, social media integrations ,etc.

Avantages: It includes variety of functionalities - loyalty system, hospitality, web integrations, flexible promotions, retail POS, call center functionality, delivery management . It encompasses many aspects of retail business. You have the possibility to setup it in a way that fits to your business.
Fast replication between different stores and the central database. Possibility for near real time replication of the sells data from the point of sale to the central database, provided by web services. Possibility to manage centralized gift card, discount coupons, loyalty card systems, provided by build in web services

Inconvénients: Initial setup takes time and you need guidance from experienced consultant.
Technical staff is needed to support and monitor the proper functioning of the software ( especially if you have many stores,because of data replication and web service connection between them )

  • Source de l'avis 
  • Publié le 27/03/2018
Jessie W.
Consultant
Logiciels, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    2 /5
  • Fonctionnalités
    5 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 31/07/2019

"LS Retail Review"

Commentaires: For businesses who need to manage stores in different location and have data replicated centrally to the head office for financial management, LS Retail is a good choice. Some modules for LS Retail still have bugs, it requires partners who have development team to help to fix during implementation because of the limited resource of LS Retail internal development team.

Avantages: The functionality LS Retail provide covers all the aspects of retail businesses.

Inconvénients: Complicated. For some retail business, LS Retail will be super complicated. Other software like ChargeLogic Retail can be considered.

  • Source de l'avis 
  • Publié le 31/07/2019
Harish kumar R.
ERP Technical Consultant
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 07/08/2019

"Best ERP for Retail Industry."

Avantages: One of the best things about LS Retail is that it has been built on the most efficient SMB ERP Software(Navision). Its Data model is the best in the industry.
LS Retail brings out the best features to enrich your Retail Business. You Can Customize the Product as per your Business needs and it helps to see the growth of the firm transparently.

Inconvénients: We experienced some latency in data replication and that was not been resolved for quite some time. we spent a couple of days to figure what was the issue. still, that can be easily overseen.

  • Source de l'avis 
  • Publié le 07/08/2019