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Logiciel de dossier médical partagé conçu pour les cabinets médicaux de toutes tailles et spécialités.

En savoir plus sur PrognoCIS

Avantages :

Ease of use with EMR and practice management. Integration was smooth and customer support responds in a timely fashion.

Inconvénients :

CPT codes are not aligned with the Diagnosis. Video has been hard to get into have to use zoom as backup.

PrognoCIS - Notes

Note moyenne

Facilité d'utilisation
4,1
Service client
3,8
Fonctionnalités
4,0
Rapport qualité-prix
3,7

Probabilité de recommander le produit

7,9/10

PrognoCIS a reçu une note globale de 4,1 étoiles sur 5 d'après 288 avis d'utilisateurs publiés sur Capterra.

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Mike
CEO (É.-U.)
Cabinets médicaux
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Fantastic Web EMR, Great Mobile EMR, Amazing Customer Training/Support

5,0 il y a 8 ans

Avantages :

WhiteCoat Medical Group has been using PrognoCIS EMR system for about a year now, since launching our healthcare services. We use both their web EMR, mobile EMR, and Revenue Cycle Management. WhiteCoat offers medical home visits via our patient web platform where patients can utilize to make appointment requests. WhiteCoat providers are always on the go, thus requiring a simple and easy-to-use mobile EMR that can be used to chart the home visit on the go. We’ve been using PrognoCIS’ mobile EMR, which served us very well. The reason why we continue to use PrognoCIS is because of the numerous customizable features that we can implement to tailor the system to our medical group’s needs. For example, we can bundle CPT codes as a custom CPT code that our providers can select, but more importantly, these CPT codes can be customized to be arrange alphabetically and to show up first when our provider get to the CPT code assessment and plan section. In addition to that, we can add various assessment and plan templates that our providers can use to quickly document things on the go. PrognoCIS also helps with the creation and implementation of such templates. We use both web EMR and the mobile application EMR. We use the web EMR for electronic prescriptions and when there needs to be more detailed charting, but the mobile application EMR, which is an iPhone app is also connected with the web EMR, is mainly used by our providers to chart while on the go on their iPhone or iPad. The mobile EMR is incredibly user friendly and intuitive. They also have a patient portal system that our patients also utilize to message the provider and also for patients to access their medical records on their phone. The patient portal is both web and mobile. PrognoCIS’ tech stack is robust and covers all the necessary platforms to efficiently and effectively chart. I highly recommend it.

Inconvénients :

The only thing I wish from PrognoCIS is an updated app with e-RX feature on the iOS application EMR, but after speaking with a PrognoCIS representative, there's a new version coming out. Looking forward to seeing it!

Roberto
É.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : SoftwareAdvice
5,0 il y a 11 ans

Commentaires : My name is Dr. Roberto E. Puente, DPM, I own and operate a small solo, but very busy, long-term care podiatry practice that has been using PrognoCIS since July 2011. All patient encounters take place at nursing homes and assisted living facilities, so when we decided to go paperless and started to shop around for an EMR system, it became very clear to us that a cloud or web-based system was the way to go. After reviewing many systems, and taking many demos, we decided to go with PrognoCIS because it seemed like a very user-friendly system, with adequate and knowledgeable support staff, and very affordable when compared with other systems in the market at that time. After over two years of using the system, let me tell you that it has been the single best decision that my practice has made! It has proven to be everything that we expected from an EMR and more!! Other colleagues opted for specialty-specific, much more expensive systems, only to find themselves abandoned after the company closed or sold, and were left without reliable tech support. The training/implementation period went very well. We were very fortunate to get such a knowledgeable implementer that was very patient with my skeptical nature, and made sure we where all ready to use the system in all its capabilities before we went live. The system is very easy to customize to any practice scenario, we are able to fully document even complex patient encounters in a matter of minutes. The progress notes produced are clear, professional, and we constantly get compliments on our accurate and timely documentation from other medical professionals and nursing staff. The electronic prescription module is extremely easy to use. The EMR/Billing interface has proven to be seamless and extremely accurate. We were able to do without our billing service and process all claims in-house after a few months. Communication with the clearinghouse has been flawless in all aspects. We actually just achieved the Gold Standard of Revenue Cycle for Medical Practices award from our clearinghouse (Gateway EDI), which means that 99% of claims submitted are error free! The system has very nice tools that allow you to achieve meaningful use with ease and confidence. PrognoCIS has allowed my practice to grow, while allowing me more time to actually do what I like; treat patients instead of getting slowed down with repetitive documenting, billing and administrative chores. I wish I could tell you more about my experiences with their tech support, but to tell you the truth, I haven't had to call them in over a year. I am very glad to see that Bizmatics has continuously grown over the last couple of years and are now consider a top EMR vendor/manufacturer. I don't want to make it seem like it was all peaches and cream, implementing and training for a new EMR is a stressful task for any practice, regardless of size and specialty. That is why is so important to make sure you have a strong, knowledgeable support team behind you. We did have our minor difficulties at the beginning, particularly with the fax application and some issues with the automated uploading of ERA's from the clearinghouse. Both these issues have been fixed long ago, and we have been able to fax in and out of the EMR without any issues for over a year. The same thing with the ERA uploading, it has worked flawlessly for almost two years. I am so glad that we chose PrognoCIS and also very thankful to Bizmatics for such a great product.

Peace
Medical director (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Dubious practice

1,0 il y a 2 mois

Commentaires : Subpar!! Not client friendly but will bill for services NOT provided

Avantages :

Nothing. We practical had to built our templates from billing to documentation

Inconvénients :

Poor client service. The worse. The will bill for services not rendered and resist any effort to help you resolve the issues

Jo
Assistant
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Wonderful

5,0 il y a 7 ans

Commentaires : Just to note this is our 3rd EMR system and by far better then the others. After spending a large amount of money on "in office" servers, technical support contracts, maintenance. We were at wits end, and finally at the end of the contract. This system was recommended to us and within 3 months we were up and running and able to cancel the other, without missing a beat at a much lower cost. One more thing, we just moved our practice after 34 years, the convenience of only having to plug in our computers and log on was GREAT!! no IT techs or moving installers needed to bring EMR online. BEST MOVE WE EVER MADE.

Avantages :

PrognoCIS is the perfect EMR/Billing system for us. The remote access from Desktop to mobile is so convenient we don’t have to worry about waiting til the next day to access a patient chart. We are a solo practice and with this system being so user friendly, we were able to tailor it to our practice. I like that it has several features, and we are able to utilize only what we need. Big shout out to the technical customer service personal are wonderful, we have only had a few format problems but were able to solve in a timely matter. Also, very easy to use with The Dragon dictation system.

Inconvénients :

The only thing I can think of is the few times the system went down, but since we are cloud based this can be expected. It never lasted more then few minutes.

Valerie
Administrator (É.-U.)
Cabinets médicaux
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

5 years and holding strong

4,5 il y a 8 ans

Avantages :

We have been with PrognoCIS for 5 years after experiencing an epic failure with another EHR solution. Our practice is a small private medical office and flexibility is paramount to optimizing our functionality. We were looking to stay clear of the old large dinosaur solutions most prevalent in the EHR market and we found PrognoCIS. Our relationship with PrognoCIS has been one of growing appreciation of each of our requirements in order to work toward a common goal, clinic efficientcy. What we like most about PrognoCIS is the adaptability or customization of the product. This takes some effort at implementation and continues to be maluable as we fine tune our processes to be more and more efficient. I particularly like that there are certain aspects that we can tweak to meet our current needs.

Inconvénients :

There are a tremendous number of reports but sorting through them is a challenge. I struggle with understanding the logic with their naming conventions. The good news is that there has been significant improvement with the "Tech Support" so the response time is more reasonable. I appreciate that Bizmatics continues to work on communication skills with the end user and the tech support team. To provide the correct solution one must first understand the issue. My understanding is that this is an industry challenge but Bizmatics has made concerted efforts to improve customer communications with tech support.

Amporn
Owner (É.-U.)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We keep discovering new features and ways to improve our workflows

5,0 il y a 8 ans

Commentaires : We have been using PrognoCIS since 2007 and found it very easy to get up and going on. We were assigned knowledgeable staff who understood our needs and helped us to configure the system for optimum effect in our daily tasks. Support has always been very responsive and since their transition to being more US based support, the communication is even better.

Avantages :

It is a very comprehensive EMR (and billing system) with just about every feature I can imagine, without slowing me down. You can activate, or hide whichever features you wish. It communicates beautifully with all my labs, physicians and other vendors. The fact that it is compatible with Windows and Apple, has a very nice IPhone app for both EMR and patient portal.

Inconvénients :

The reporting on the clinical side does not currently allow me to create my own reports, even though there is a large library to choose from. On the billing side, I am able to customize them nicely, so I think it should not be long until that is addressed

Stephanie
CEO/Provider (É.-U.)
Psychologie, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Not made for Mental Health

3,0 il y a 3 ans

Commentaires : So I would say they have a programming side and a billing side. My biggest challenge was creating an encounter to model that of a behavioral health template. This was not the case in my experience. The people were very nice and was trying to provide what I needed but the time it was taking to create what most EHRs (this was my first EMR) already have in place caused a delay in me working with the RCM side to submit claims therefore I encountered a 30 day delay in claims submissions. If they fix this PrognoCIS would be an awesome product for Mental health Small Practices.

Avantages :

So many features but will benefit a larger company (i.e., facility, hospital, medical office). Video portal within the software, e-labs, e-prescribe, EMR specialty specific content library, scheduling and access to reports, clearing house fees, secured messaging, patient protal, appointment reminders, fax services, technical support and paper claims can be apart of your package. They are good to work with you to tailor make it and if you use their RCM company the software is included!

Inconvénients :

Patients are not getting their text/email reminders which affects appointment accountability (our numbers started to drop). EMR is really tailored to a medical office and not the behavioral health. For example they call their visits "encounters" which then you follow a table of contents tabs to enter data. That standard format has forms, terminology and templates that aide to a Medical Office (i.e., Vitals, ROS, HPI). The assessments tab you can change but when you first open you can be overwhelmed by the different assessments. Mind you those assessments you see is what your patient sees as well which can be overwhelming for them when being asked about past knee history. Can't setup reoccurences w/telehealth sessions. CPT codes are not aligned with the Diagnosis. Video has been hard to get into have to use zoom as backup.

Raees
Raees
Medical Biller (Pakistan)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Appointment booking to Payment post

4,0 il y a 2 ans

Commentaires : Our group of providers are using this for pain management from 2019 and happy to use of this from appointments booking to claim scrubbing is to easy update with new CPT and ICD codes most easy thing to do with prognosis is payment posting you need only few click to check doctors notes to patients accounts details also backend team is very helpful for you every time
Believe me used one you are loving it

Avantages :

Use of this software is to easy to Handel every part of billing is to smooth

Inconvénients :

Some time you are facing issue to get eligibility for a few minutes not to hours!

Faizan
Assistant Manger (Pakistan)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Pain clinic billing

4,0 il y a 2 ans

Commentaires : One of our provider is using prognosis from 2013 and he was very happy with this service second thing is get a report or each CPT codes is very easy third one if you post a refund payment it’s a matter of few seconds

Avantages :

As per my point of view it will b the best web based provider services for pain clinic they are always open for new things

Inconvénients :

With prognosis you can post your ERA payment in a click- you need a number of click through claim creation to submission

Keith
Keith
Therapist (É.-U.)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Tried this, just wasn't for me

4,0 il y a 6 ans

Avantages :

It worked decently for our small office. We were able to integrate some of the features, but really this is for a bigger place

Inconvénients :

I did not like the feel of the features, felt it really wasn't working for our small place and we wanted something very user friendly.

Frank
Physician (É.-U.)
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Inexpensive but you get what you pay

2,0 il y a 2 ans

Commentaires : At this point, I would rather pay more for an established product with better back end support. It is very frustrating to waste my and my staff's time trying to get Prognocis to fix things.

Avantages :

relatively low upfront cost. easy work flow.

Inconvénients :

Poor back end support. Very expensive in the back end to add features and committing an employee to constantly remind prognosis and push them to make the requested changes.

Ali
Medical director
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Terrible Customer Service and Supprt

2,0 il y a 6 ans

Commentaires : Highly disappointed! Looking for another EMR system!

Avantages :

Easy to use when things are going well. Initially customer service was very responsive but as the company grew, quality went down.

Inconvénients :

-Outage of EMR System for a few minutes a few times a week. -Significant slowing down of their Server almost every day. - Issues that are brought to the tech support’s Attention are not followed through and cases not closed efficiently. - Recent complete outage of the entire system for 24 hours on 11/21/17 (and loss of ALL data billing, encounters, prescriptions, test reports, documents scanned etc) for a period of 48 hours just because they had no recent data back up. The company made no efforts to contact us before or after the disaster.

Nina
É.-U.
Cabinets médicaux
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : SoftwareAdvice

Until this latest update, the system was very good. We were satisfied.

3,5 il y a 10 ans

Avantages :

At the presentation, it looked simple, straightforward, and user-friendly. Now, after updates, it is much more complicated and bulky. At the beginning, we had one technical support person, who was always available, helpful, and patient, so we really worked as a team. In general, the product is reasonably functional, satisfying our needs.

Inconvénients :

It requires too many clicks on different pages to complete some steps (eg., the Medications Section on the Face Sheet). There are too many different pages to be completed in general; it takes too much time to finish up a file. We don't have personal tech support person anymore; the ticket system is not that quick or efficient, and sometimes tickets get closed without being solved satisfactorily for us. There are open tickets since 04/14. To get a technical support person now takes much longer, up to two days. All updates and changes change the system to the worse for users. Checkboxes are spread all over the page or even on different pages; simple and familiar symbols are switched to be more complicated. On the other hand, when we, as users, asked to change or simplify certain things, we were told that it is impossible, or our requests were sent to the engineers and died there. The latest update was not presented as a serious and complicated one. Training webinars were not recommended to take before its implementation, so the first week was a nightmare, and the first day was a total failure (with a full schedule!).

Stacy
Office Manager
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Simple and effective

4,0 il y a 7 ans

Commentaires : Prognocis covers all of the basics that you need in an EMR. The lower cost was important in our practice as we had limited funds and wanted a system that could sustain itself. The software continues to evolve which is great news for an ever changing environment. The face page is well later out to give you a snap shot if the patient's medical problems, history and medications. As with any EMR, this is only as good as the information you initially load from a patient so work on the front end makes the record much better!

Robin
Nurse (É.-U.)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Great for a small group that doesn't need a lot of froo froo stuff in their software

3,0 il y a 6 ans

Avantages :

Ability to use this product in our satellite offices. User friendly. Ease of use. Liked the functionality when traveling to other offices.

Inconvénients :

Would have liked the ability to assign documents to other staff. Would have been great if it worked on Apple products, too.

Heather
Office Manager (É.-U.)
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Prognocis oh my

3,0 il y a 6 ans

Avantages :

System is not to difficult to learn fairly easy to teach .. great staff to learn system with at the beginning

Inconvénients :

Once they give you to customer service ...forget it .. they barely speak English..they are never open before 10am eastern and takes days to get an answer to question

Mary
Administrator (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Smooth and Tailor made workflow for your specialty

5,0 il y a 8 ans

Commentaires : After researching many EHR companies, I found that the team at PrognoCIS was the most attentive to my clinic needs. My training rep was patient and understanding. Thank you

Avantages :

Workflow, customization of my needs. The EHR is designed specifically towards me (seemingly anyway). The people work hard to keep me pleased.

Inconvénients :

Will respond to this question later. So far, so good. I have used EHRs in my career, and PrognoCIS works best for me.

jason
Doctor (É.-U.)
Hôpitaux et soins de santé
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Medical Director. NY Urgent Care

5,0 il y a 8 ans

Avantages :

It is very user-friendly. Despite other EMR's that claim that they "...think like a doctor..." they actually do not. They all start with Chief Complain, which is a standard documentation pathway, exactly how the Computer Scientist would think. Most doctors, however document the chart while already having Differential Diagnosis partially materialized in their minds. This EMR allows you to do that. I have used more than 5-7 different EMR's and can attest that this one is the best I have ever used.

Inconvénients :

I do not like when the billing modules have to be purchased separately. I should be able to do my own billing with or without the company. It has to be my choice. I understand that it is a current trend for nearly all of the EHR Companies to try to also sell doctors their billing services, but still I disagree with it. Doctors who wish to do their own billing should be able to have at least the option of having their own user-friendly revenue cycle management via EHR itself and not being forced to purchase an additional module, regardless how cheap it is.

Arley
É.-U.
Cabinets médicaux
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Second to none

5,0 il y a 9 ans

Avantages :

I like that I have options for the work flow. I can scan via network directly into system. I can scan via desk top, or I scan one touch from an older model of scanner. I didn't have to buy new scanner. In addition, the sign in pad, ID, and label printer makes our work flow very efficient.

Inconvénients :

Honestly I can't think of anything at the moment. I've been using software for 1 year now. Everything I request is completed in a timely matter. I receive status right into my software, and I have many resources to learn more about the system.

Dathan
Medical director (É.-U.)
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Bad for Dermatology

2,0 il y a 5 ans

Avantages :

web based so it works with many devices, the customization is pretty easy; easy set up, works well on the iPad

Inconvénients :

poorly suited to dermatology, customer support does not understand dermatology medicines and other dermatology needs

Valerie
Administrator
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Long time user

4,0 il y a 7 ans

Avantages :

It is very easy to get comfortable using the software. There is a lot more to it if you allow yourself to continue to learn and explore it's features.

Inconvénients :

Tech support can be patchy but it is obvious that the company cares and has place good efforts in improvements

Janette
É.-U.
Cabinets médicaux
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : SoftwareAdvice

Good product

3,5 il y a 10 ans

Avantages :

As a specialty healthcare provider, we needed a highly-customizable Electronic Medical Records system, and PrognoCIS was able to do this for us. It is also a relatively easy system to use and to train others to use.

Inconvénients :

It can be challenging to get a response from technical support in a reasonable period of time. It's often at least 24 hours before anyone returns a phone call. If more substantial changes need to be made, such as updating documentation templates, at least 30 days are required to make changes to and implement the new template. Followup after changes are made is often poor. You have to check back with them to see if the changes have been made that you requested, because there is very little proactive communication on their part.

Ed
É.-U.
Cabinets médicaux
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Prognocis EMR Review

5,0 il y a 9 ans

Avantages :

The EMR is very easy to use and customize. Bizmatics is very responsive and they are will to help along the way with any question you may have.

Inconvénients :

There is nothing I don't like about this. I have used several EMR's in the past

Regina
Office Manager (É.-U.)
Cabinets médicaux
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Very unhappy with PrognoCis

1,5 il y a 8 ans

Avantages :

Making appointments with PrognoCis is easy and checking to see when patients were in last is simple and error free.

Inconvénients :

Not user friendly. Sequestered amounts do not come off automatically, if you are posting an eob with several names and one there is a problem with one person, the entire eob cannot be posted. You cannot get help write away. A ticket must be created and then forwarded to India to wait for a response. Very frustrating. After 11 months of using this we are looking for something else.

amanda
É.-U.
Cabinets médicaux
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : SoftwareAdvice

Great system!

4,0 il y a 10 ans

Avantages :

I love how easy it is took look up anything that you need. Finding a patient's information and prescriptions are super easy and fast to look at. Scheduling, canceling, and moving appointments have never been so easy. PrognoCIS is a great system to use and very easy for beginners.

Inconvénients :

The software can have small bugs and issues sometimes. Sometimes, the system will be very slow or freeze. Also, sometimes, I wish I could edit what section to print when it comes to the summary sheet at the end of the patient's appointment. Most of the information on the summary sheet is useless for the patient and unnecessary for the patient to see.