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Avis clients sur Amadeus Agenta

En savoir plus sur Amadeus Agenta

Plateforme de point de vente universelle basée sur un navigateur, conçue pour les professionnels du voyage souhaitant travailler plus efficacement.

En savoir plus sur Amadeus Agenta

Avantages :

You can add a shortcut to send all confirmation tickets to use email with one click. Easy to get cheapest ticket prices.

Inconvénients :

It’s not eyes pleasing and there are too many commands to remember.

Amadeus Agenta - Notes

Note moyenne

Facilité d'utilisation
4,4
Service client
3,9
Fonctionnalités
4,3
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,3/10

Amadeus Agenta a reçu une note globale de 4,4 étoiles sur 5 d'après 22 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (22)

Abdeljalil
Abdeljalil
Sales and Amadeus suport (Maroc)
Utilisateur LinkedIn vérifié
Compagnies aériennes/Aéronautique, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My Amadeus

5,0 il y a 5 ans

Commentaires : Avec Amadeus on a pu joindre plusieurs lignes d'agence dans le monde entier
certes ç'a nous rapporte 2 à 3 pour-cent mais ca nous fait découvrir les frontières d’au delà

Avantages :

le produit Amadeus est un produit très utile pour toute compagnie aérienne, hotel et agence de voyage le Plateforme est hyper facile à utilisé mais ca nécessite une formation de 9 semaine ou plus j'ai travaillé avec pendant 5ans pour deux compagnie aérienne

Inconvénients :

le System n'est pas cohérent avec tout les System d'exploitation ainsi qu'avec les system des compagnie aérienne plusieurs bug lors d’installation service clientèle moins nombreux pour la majorité des pays

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Compagnies aériennes/Aéronautique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

EXCELLENT GDS

5,0 il y a 6 ans

Avantages :

ease to work with, it allows you to see in real time availability and rates of air flights, it is an excellent work tool for travel agencies

Inconvénients :

the time I have of using this tool, so far I have no complaints

Mohammed Essam
travel consult (Émirats arabes unis)
Compagnies aériennes/Aéronautique, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

fast and smooth

5,0 il y a 3 ans

Commentaires : the best booking airlines system i used , only penalty need to be more easier

Avantages :

Easy to use, showing all available to all airlines, You can use U to check upcoming flights, You can add a shortcut to send all confirmation tickets to use email with one click, Easy to get cheapest ticket prices.

Inconvénients :

Penalty and fines it's hard to get it and some times also very confused it will be more easy and fast if u get it by one click by your country currency

Evelyn Grace
Evelyn Grace
Freelance Independent Contractor/ Home based (Philippines)
Utilisateur LinkedIn vérifié
Logiciels
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

It is not user-friendly!

3,0 il y a 7 ans

Commentaires : It helps me with flight booking. It is an excellent software to use but needs specific training to use it!

Avantages :

I like the feature that It helps in checking available and alternate flights for passengers for all airlines worldwide. It is secured due to its pecialized coding and format feature, It is accurate and effective GDS system! It takes time and familiarity of codes before you will be able to appreciate the benefits of using this software.

Inconvénients :

You have to undergo training to be able to use the product. You have to learn the specific format and codes to be able to use it. It is not user-friendly at all!

Maribel
Profesora Titular Universitaria (Venezuela)
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent for the management of retail travel agencies.

5,0 il y a 6 ans

Commentaires : Its use can generate greater customer satisfaction, since its connection with the Amadeus platform allows real-time access to the information available in this Global Distribution System, so the agent can give better advice regarding the trip.

Avantages :

It provides valuable information for the sale. Due to its connection with Amadeus Selling Platform it is possible to verify itineraries, availability and rates of many airlines and thus be able to adapt the reservation to the needs of the client. It can be used even at home. It also allows the administrative control of sales, thus covering the two main areas of work of retail agency: sales and administration.

Inconvénients :

As every system has its own language and the user must become familiar with it to manage all the work options it offers, that is, what information each command provides, and thus be able to perform tasks more efficiently. Once this difficulty is overcome, for which the company offers advice, it is an excellent work tool.

Diego
Group Travel Specialist (É.-U.)
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Is there any other way to book travel?

5,0 il y a 6 ans

Commentaires : I work for a travel company so all our booking are made through this amazing system, not only single bookings but ticketing group bookings as well and saving the ticketing fee of airlines

Avantages :

I worked for 8 years in the travel industry and work with a lot of travel booking products and software and none as easy as Amadeus, their new interface is great, you can browse upgrades really easily and they even have a masked interface if you are not into cryptic use.

Inconvénients :

I used to dislike you couldnt do an upgrade on an existing option but now with the new roll out they even improved that!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

It is an excellent application, it allows me to see flight availability

4,0 il y a 6 ans

Commentaires : manage the availability of flights in real time, and in this way, be able to please my customers, therefore, my sales were more efficient, and I was able to please my clients when they needed it

Avantages :

I like that it is friendly in general sense, I have not had problems, on the other hand through the application and affiliation, it allows me to train myself to know more the system, I can use it inside and outside the office

Inconvénients :

So far I have not presented any inconvenience with this application, it is quite explicit, there are some things that I still do not know well about it, but it is just a matter of studying a little more, and cooperate the conditions of each airline

Tori
customer service consultant (Sri Lanka)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Replaced existing internal airline gds system

4,0 il y a 7 ans

Avantages :

It's pretty simple to navigate once you get used to it. I'd say it's very easy to use. Smart design. Intelligent coding which made it easy to transfer over from our internal / existing system to Amadeus. Training was very good. I really enjoyed how thorough it was.

Inconvénients :

Nothing in particular, it is a pretty standard GDS, could be a little more user friendly when doing more complex searches, but this isn't a deal breaker.

Imran
Travel agent (Inde)
Compagnies aériennes/Aéronautique, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Travel agent

4,0 il y a 4 ans

Avantages :

While reissuing the ticket it shows they correct value then only we can able to proceed for further.

Inconvénients :

Currently they have updated seat map that's really very bad in selecting the seat they must improve on this.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Externalisation/délocalisation, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Nice software

5,0 il y a 6 ans

Avantages :

I think is a very great tool for travel centers to provide the customer the best experience with their vacations and to be able to check times, flights, hotels in just one place. Its amazing tool

Inconvénients :

Never had issues with the software but it could be more friendly with the user but overall is useful

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Loisirs, voyage et tourisme, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

One of the best flight booking tools

4,0 il y a 5 ans

Avantages :

This software is very easy to use as it has graphical mode as well as you can use the click and point version. The functions are pretty straight forward and if you need assistance you can find it anywhere.

Inconvénients :

The fact that it does not allow you to combine different segments with a different number of passengers and just price out that one segment for the one person and the other segment price out for two people, on one PNR.

Andres Mauricio
Gerente Comercial (Colombie)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Amadeus Agenta Excelencia en la empresa

5,0 il y a 4 mois

Commentaires : Excelente, se ve el cambio en tiempo y mayor practicidad a los empleados en manejarlo sin problemas

Avantages :

Mayor agilidad en el momento de realizar una reserva. Integracion de varios comandos agilizando los tiempos de busqueda y ejecucion

Inconvénients :

Al poder buscar las disponibilidad no hay una completa disponibilidad de itinerario de las aerolineas para realizar un cambio en reserva

Utilisateur vérifié
Utilisateur LinkedIn vérifié
, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Perfect

5,0 il y a 7 ans

Avantages :

I have used it very little, but it is the program that all the airlines use worldwide for the emission of aerial flights.

Inconvénients :

a bit more complicated to use unlike other platforms but it is the most universal so few against I have to say about it

Rajat
Director (Inde)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best GDS ever!

5,0 il y a 4 ans

Commentaires : It's the most user friendly GDS I have ever worked after spending around 18 years in Travel industry I can easily say this. It has quick response and is web based these days, so it becomes even more helpful.

Avantages :

User friendly. Even if you are new to travel, this product will make you a pro in matter of few days as you get things in matter of clicks.

Inconvénients :

Sometimes the availability/inventory differs from other GDS.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Compagnies aériennes/Aéronautique, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Amadeus is very useful

4,0 il y a 5 ans

Avantages :

Searching and using all facilities on here is fairly easy once you know you're way around. Easy to access accounting info and payments.

Inconvénients :

Could have more frequent updates each month.

Bhaskar
Manager (Émirats arabes unis)
Compagnies aériennes/Aéronautique, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Awesome Product

4,0 il y a 7 ans

Avantages :

Latest technology of Amadeus Selling Platform Connect, time-saving tools and high-value content and support services. One of the best tool Excellent commissions. Generate new business and attract new customers. Enjoy the negotiating power of a high-volume agency Lower automation costs Streamline operations to gain large agency-type efficiencies Very easy to use

Inconvénients :

Its need proper training and it is not easy to learn Designs and user experience can be improved further Bit slow sometimes

Nawar
Project Manager (Irlande)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Amadeus Agenta Review

4,0 il y a 4 ans

Commentaires : Overall I like the software ,it helped me a lot in estimating the budget for hotel and flight for my trips.

Avantages :

Amadeus is a very powerful tool that provides searching for flights and hotels at the same time. It is very easy to use and makes life easier when you have a trip and wants to get an instant quote for hotel and flight .

Inconvénients :

I didn't use the Amadeus much but The interface in the Amadeus is not that great, it can be better.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Internet
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

a little more analog

3,0 il y a 7 ans

Avantages :

a horse of battle if you learn well how to give orders and commands you can do what others program for reservation and issuance would not allow you

Inconvénients :

the cons for me are your routes when executing a specific order should add versatility when specifying important details in a ticket

Sumit
Operations (Inde)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Awesome Software

5,0 il y a 9 ans

Commentaires : I worked on it approx 1 year when i am in Make My Trip. but now I am started my own business so i want the registered software. plz send me the details that how can i get this software ? Plz rply me. thanks.
Sumit sharma 8440084099

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Compagnies aériennes/Aéronautique, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Amadeus is complicated

3,0 il y a 3 ans

Commentaires : I didn’t like it much I thing they should introduce the GUI mode

Avantages :

Time saving as you only work on one screen using all the cryptic commands

Inconvénients :

It’s not eyes pleasing and there are too many commands to remember

shayne
travel (Inde)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

amadeus is good

5,0 il y a 10 ans

Commentaires : amadeus work extremely great but we dont know at the end of every one month it start working slow to slow which is hard to work at that time and to make any booking

suzan
Chairman (Sri Lanka)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

this software is easy way to bookings

5,0 il y a 9 ans

Commentaires : excellent service