Avis clients sur Acronis Cyber Backup

En savoir plus sur Acronis Cyber Backup

La solution de sauvegarde la plus simple et fiable pour toutes les entreprises. Avec licences simplifiées et protection anti-ransomware

En savoir plus sur Acronis Cyber Backup

Avantages :

It works quite well in the background and gives me the option to restore files and more when there is a problem. Also, I like the option to be able to restore an image to different hardware.

Inconvénients :

Switched from Symantec Ghost and haven't found any cons to this software.

Acronis Cyber Backup - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,2
Fonctionnalités
4,5
Rapport qualité-prix
4,2

Probabilité de recommander le produit

8,2/10

Acronis Cyber Backup a reçu une note globale de 4,5 étoiles sur 5 d'après 204 avis d'utilisateurs publiés sur Capterra.

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Thierry
Manager (Côte d’Ivoire)
Réseaux informatiques, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Acronis Backup

3,0 il y a 4 ans

Commentaires : A l'aise dans les PME pour la sauvegarde de données et une restauration en mode fichiers.

Avantages :

Produit léger et efficace pour des sauvegardes autant en mode physique que virtuel. Mais préfère toutefois le mode physique.

Inconvénients :

Manque de fonctionnalités pour une reprise d'activité rapide. Il ne peut rivaliser avec les grands noms de la sauvegarde.

Christian
Président (France)
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

très déçu

1,0 l’année dernière

Commentaires : Prévu pour sauvegarder mes données sur leur Cloud, il n'a servi à rien à part les enrichir... Je n'ai jamais récupéré mes données et , cerise sur le gâteau, il m'ont facturé un réabonnement sans mon accord que je n'arrive pas à me faire rembourser ! Des escrocs !

Avantages :

que des regrets d'avoir utilisé ce logiciel

Inconvénients :

Aucun débouché avec le SAV, majoritairement ne parlant pas le Français, perte de temps et d'argent

Réponse de l'équipe de Acronis

l’année dernière

Bonjour, Je vous remercie pour votre retour. Satisfaire nos clients est notre priorité principale et c'est pour cela que nous prenons chaque retour très au sérieux. Nous disposons d'un support en francais et nous serons ravis de vous aider. Pourriez-vous nous informer des détails liés au ticket que vous avez en cours, ainsi que vos coordonnées pour que nous puissions vous joindre dès que possible. Cordialement. Acronis

Kavindu Githsara
Kavindu Githsara
System Specialist (Sri Lanka)
Utilisateur LinkedIn vérifié
E-learning, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Navigating the World of Backups

5,0 il y a 3 mois

Commentaires : Despite its minor drawbacks, Acronis Cyber Backup has been a reliable backup solution for our IT services company. Its user-friendly interface, variety of backup options, and fast data recovery make it a valuable tool to have. It does have its share of flaws, like being a bit slow during backups and a somewhat steep price, but in the end, the pros outweigh the cons. If you're looking for a reliable backup solution, I'd definitely recommend giving Acronis Cyber Backup a try!

Avantages :

I've been using Acronis Cyber Backup for a while now in our IT services company, and I've got to say, it's a pretty solid backup solution. The best part is its ease of use. I found the interface quite user-friendly, and it didn't take me long to figure out how to create and manage backups. The software also offers a variety of backup options, like full, incremental, and differential backups, which is awesome because it allows me to choose the one that fits my needs the best. Another great feature is the ability to restore data quickly. In the few instances where I've had to restore data, the process was fast and hassle-free.

Inconvénients :

While Acronis Cyber Backup is a good software, it does have a few drawbacks. One thing I noticed is that it can be a bit slow when performing a backup, especially if you have a lot of data to back up. This can be a bit annoying when you're in a hurry. Also, the software can be a bit pricey, especially if you're a small business or just getting started in the IT industry. I also wish they provided more detailed tutorials or help articles for some of the more advanced features. Sometimes it takes a bit of trial and error to figure things out.

Warren
General Manager (R.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to setup and reliable to restore from.

5,0 l’année dernière

Commentaires : We have been using Acronis for sometime now, and it is a very user friendly solution. It offers lots of options, and the time where we have had to restore, it has been successful every time.

Avantages :

One of the best parts of Acronis ,is just how easy it is to setup and configure. It comes with so many options and features. If you want a simple backup, a few clicks and your away. If you want encryption and compression etc. equally a easy,.

Inconvénients :

What we would like to see, is a way of customizing the email address which sends us the backup alerts. This way we can administer it easier, as it creates tickets in our ticket system.

Alternatives envisagées : VM Backup

Pourquoi choisir Acronis Cyber Backup : We were looking for software which we could sell to our customers, and the MSP side of Acronis allows this better than Altaro.

Logiciel antérieur : VM Backup

Pourquoi passer à Acronis Cyber Backup : The ease of use and the plethora of features which Acronis offers, meant it was a very easy choice.

Dalton
Systems Admin (É.-U.)
Production alimentaire, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Constant Issues

2,0 il y a 3 ans

Commentaires : My experience with Acronis started out great. No issues getting our workstations backing up to our various backup plans for the first year. We've been struggling to get our devices backing up constantly for several months. Customer support has been unable to solve our error messages.

Avantages :

The ability to see the device's last connection and IP address helps me determine whether their backup plan needs to be switched for a day or so. We have a lot of users that move from site to site.

Inconvénients :

Constant issues with registering the deployed agents, applying backup plans and using our licenses.

Nitesh
Nitesh
Sr Manager (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best backup and data protection service

5,0 il y a 3 mois

Commentaires : My overall experience with Acronis Cyber Backup has been excellent. It not only provides data protection for my customers' data but also helps me to grow my revenue.

Avantages :

The most useful features of Acronis Cyber Backup are the backup itself along with the security features like malware protection, ransomware protection and vulnerability assessment.

Inconvénients :

There is hardly anything to dislike about Acronis Cyber Backup. In fact, they frequently roll out features that resolve any limitations they may have.

Alternatives envisagées : Veeam Data Platform

Francis
Director (R.-U.)
Rédaction et correction, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Backup, When You Know How!

5,0 il y a 4 ans

Commentaires : I require backup software that is consistently reliable, yet offers the flexibility to backup my entire computer system, including system files. Then, I want to easily restore any of my backup file versions as required, especially if I purchase new computers that need the same configuration as my existing ones. Crucially, if any of my computers should break beyond repair, I want to use my backup files to restore on any new computers. Acronis, delivers on the above. I am very appreciative for this and have had cause to use these features. I am accustomed to a backup routine and do this weekly. I keep three generations of backup. Acronis has a great feature of validating each backup that, I presume checks each file for errors. Comforting to know when your data is important.

Avantages :

Acronis has an extensive suite of backup features, with a myriad of options. You will find all that you need from backing up all of your hard drive to selected files. You can backup to an external drive or to the cloud, you decide. Your backup files are available whenever you require, for the inevitable disaster, when you will be thankful you backed up regularly. Its one of the few backup software that actually backs up your entire computer system. Very useful if you have a complete breakdown or need to restore to a new computer.

Inconvénients :

At first glance, the software can appear daunting to the novice. The Menu looks clean and simple, yet you look around, bemused, because you don't really know what to do. The instructions are not good. I found my way around, more, trial and error. Discovering the features, by exploring the Menu options and reading the prompts. Initially, it took over hours of my time. Now I know what I am doing, I think the software is great. However, if I go on holiday and come back to Acronis after a period of time, it takes a little time to refresh myself on how use it again. Its not intuitive. With this in mind, this is my backup software of choice.

Mukul
CTO (Inde)
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

All in one backup solution which can be opted for without the concern of CAPEX.

4,0 l’année dernière

Commentaires : I am using Acronis for the last could of months and yet I did not face any issue in terms of working as well as their support's response time is also too good.

Avantages :

There is no need for any minimum billing commitment for Aronis cyber cloud (if you opt for the same from Acronis resellers), as well as they offers the backups for each and every type of computing load and Operating Systemes in addition we can monitor and configure the backup from a single pan of glass (i.e. Acronis Console).

Inconvénients :

We can not configure or use our own AWS S3 or Microsoft Blob as storage.

Alternatives envisagées : CrashPlan

Pourquoi passer à Acronis Cyber Backup : No fixed commitment as well choice of data center location in addition to a backup solution available for all types of computing nodes.

Nebojsa
Network Coordinator (Brésil)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Acronis Backup Solution

5,0 il y a 2 ans

Commentaires : Backing up files , databases and the vms has never been easier. The mulitple functionalities show great value for money.

Avantages :

Acronis Cyber backup has easy initial setup and many agents for integrating various platforms and operating systems. It can backup files, databases and the entire virtual machines.

Inconvénients :

The cloud backup feature is limited to Acronis Cloud, and if would be nice to see other Cloud providers platforms , be available to use.

Alternatives envisagées : VM Backup

Pourquoi passer à Acronis Cyber Backup : This software shown us a great confidence as a backup solution.

Aaron
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent value

4,0 il y a 4 ans

Avantages :

We use this for workstation backups at my company and for this task it works great. The compression and deduplication is pretty good, scheduling options are very robust. I've had very few issues using it and it has been very reliable.

Inconvénients :

Compression is pretty good, but not the best out there

Alternatives envisagées : EaseUS Todo Backup

Pourquoi passer à Acronis Cyber Backup : Much better user interface and better scheduling options

Fernando
IT Director (Espagne)
Informatique et sécurité réseau, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Not complete product

4,0 il y a 9 mois

Commentaires : Good product but must improve virtual backup

Avantages :

Can backup phisical servers and virtual server quickly

Inconvénients :

Sometimes, backup works has block my servers and support team never discover why

Alternatives envisagées : NAKIVO Backup & Replication et Veeam Data Platform

Pourquoi passer à Acronis Cyber Backup : I only use it when customers works without virtual environment.

Benjamin
IT Manager (Canada)
Exploitation minière et métaux, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Perfect All-in-One Backup Platform for any system or cloud service you could think of.

5,0 il y a 4 mois

Commentaires : Trying to backup various systems (Windows, Android, iOS, Mac) and cloud services (Google Workspace, Microsoft 365) in one platform was our goal. Acronis helped us archive this with ease and a very intuitive interface. All previous support requests we had have been answered and solved within 1-3 hours, if something could not be solved it was handed over to engineering to see if it's possible to implement the desired functionality. Pricing is very fair. You can add additional backup storages either local or at various service providers of your choice like AWS, Google, Azure, etc.

Avantages :

It is very easy to create and manage various backup plans for different systems, cloud services and use cases. You can easily integrate Google Workspace and Microsoft365 into the platform and have a tree view of all your shared folders and email accounts. Backing up one of these is as easy as clicking a checkbox (if you already setup and defined your backup plan). All backups are by default encrypted, you can however encrypt these again. You can manage disaster recovery and have your backup stored at various service provider of your choice and/or local. Pricing per GB model is very fair and inexpensive.

Inconvénients :

Might be sometimes overwhelming, as it also tries to integrate some sort of cloud protection option, however easy to ignore if you only want to use it for backups. The interface is not very mobile-friendly, highly recommend using it on PC only.

Frederic
Software Engineer (Canada)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A powerfull archiving backup suite

5,0 il y a 2 ans

Commentaires : Very good , you buy the software , you attach an external drive , you select the drive or folders to be backup and the size of part files and you start it

Avantages :

You can do many types of backup like incremential backup and split it in many files to make it easier to transfer it

Inconvénients :

No support to backup on the same drive or create an disk image like iso or a virtual machine for vmware or virtualbox

Alternatives envisagées : WinRAR

Pourquoi choisir Acronis Cyber Backup : Not possible to split files

Logiciel antérieur : Symantec Ghost Solution Suite

Neyda Jose
Software Developer (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Ideal for recovery and backup of business data

4,0 il y a 4 ans

Commentaires : Acronis has been really useful since at a business level it is always under risk, since it can fail some server or be attacked in a cybernetic way that is why thanks to the implementation of this software we have backup copies of the business data more important as well as an immediate recovery of them.

Avantages :

One of the things I like most about this information backup software is that it allows users to back up any location, that is, it does not matter if their data is in the cloud or if it is on another platform. the same way you can protect them, its interface is highly customizable so the user can choose the type of backup that you want to implement, it also offers different types of data encryption which is really advantageous, because if they are stored out of its platform there is no risk of loss or theft and the best or my favorite aspect is that it does not matter since part of the world wants to carry out the backup of information since it is a platform that only requires internet access and a user account to protect your data.

Inconvénients :

Acronis is not a completely perfect platform because its learning curve is quite high so it is recommended only for companies with a large amount of data to support.

Gary
Owner (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Acronis Backup

5,0 il y a 4 ans

Commentaires : Overall, this is one of the best backup programs I have used. I have had to do several bare metals restores using it and it has always performed perfectly.

Avantages :

Acronis backup is something I have been using for years. I switched to it after using another major Vendor's backup solution after it became very costly. Acronis has only become better over the years. Their agents deploy nicely to servers, the workstation backups are flexible, and they have a Mac client.

Inconvénients :

The only downside I see is that their cost for their online backup is a bit high. If you catch a sale or discount then it isn't too bad.

Nick
Network Admin (É.-U.)
Machines, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Having Acronis will ensure you get a bonus

5,0 il y a 4 ans

Commentaires : My overall experience with this software has been nothing but excellent. I can sleep rest assured that our back ups are completing and were able to restore if we need to.

Avantages :

Acronis By far the best most robust and easiest to use back up software I have ever used. The jobs are easy to set up in the restores our seamless.

Inconvénients :

I struggle to find any cons with the software. As compared to our previous backup software this is far and away the best. This is outperformed anything that comes to my mind.

Paul
Business Owner (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Overall solid and full featured. Can be confusing for less savvy end users

4,0 il y a 5 ans

Commentaires : A reliable backup software that can be precisely configured as needed

Avantages :

Acronis has been my personal backup software of choice for my own office for several years, it has a huge degree of configurability, could look for in a backup product. I find that it does though, require some degree of technical awareness to configure and utilize properly

Inconvénients :

Interface can be intimidating and /or confusing, for less technically proficient and users. Can present them with too many options and choices.

Victor
IT Manager (Canada)
Fabrication électrique/électronique, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Backup Solution for Servers

4,0 il y a 3 ans

Commentaires : I thought it did the job for the most part. I would not say it's the best software out there as I have moved on from Acronis to others. Pricing is a bit high to be honest.

Avantages :

The layout of the interface was decent. I was able to customize it to use it for our company with branding. It did give notifications of failed backups on a regular. I was able to easily see what was backed up and when it was backed up.

Inconvénients :

I thought the pricing is a bit high. I am not sure if it was because I went through a vendor to purchase and deploy this but there were quite a bit of limitations of what I could do as an admin and user. For instance, I was not able to have 2 admins share the same interface and get notifications. Only one of the admins were able to get notifications. Again, I'm not sure if this was because our vendor did not set it up right.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Cabinet d'avocats, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

When used as an imaging software for system builds, it works great. Backup and restores are adequate

5,0 il y a 5 ans

Commentaires : Fast system deploys. Able to image a system including OS state before tinkering for troubleshooting purposes. Restores are fast if using the boot disk.

Avantages :

It is easy to use and performs well if the underlying operating system is the right and supported versions. Using the created boot disk and using that to image and build systems (older version) was easy.

Inconvénients :

The newer interfaces are horrible. I understand trying to make it more idiot proof but hiding away features under a simplistic interface means advanced users have to really dig to find the tools needed. Seriously, I've tried to get end users to get this software and do their own backups but it doesn't do much more than the built-in backup utilities so it would be better if they focused on more advanced tech users as their customer base.

Mike
IT Tech (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Acronis Backup is a effective solution for backing up user data.

5,0 il y a 5 ans

Avantages :

The ability to schedule backups after closing. We need our VM servers backed up daily for medical records and patient files.

Inconvénients :

Slows down the network resources when running during the day. Also backing up multiple servers has to be done as two separate backups at different times and if they overlap, the backups fail.

Tony
Office Mgr (É.-U.)
Cabinet d'avocats, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Did not live up to expectations

3,0 il y a 5 ans

Commentaires : When it worked we had peace of mind. But more often then not there were errors and that was unacceptable for a backup.

Avantages :

The price is affordable for a small office and it was easy to download. Setting it up was not hard either.

Inconvénients :

Like they say you are only as good as your last backup if your server crashes. We had many difficulties with Acronis performing full and incremental backups. We would schedule daily backups over night (they could take 5-6 hours) only to find out the next day there were errors. It never seemed we could go a full week without some sort of error. We went with another backup program after 6 months of use.

Sunil
IT Manager (Émirats arabes unis)
Meubles, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A best backup software with universal restore for servers and workstations

5,0 il y a 3 ans

Commentaires : Easy, more features, best in industry.

Avantages :

Universal restore is the best I like in this application. It can be restored to any new hardware without any headache.

Inconvénients :

This is not having a feature to use any other cloud backup providers other than their own.

Jevanni
System Administrator (Jamaïque)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Most affordable backup solutions for a small Business

5,0 il y a 6 ans

Avantages :

That we can use the same software for internal and cloud backup. Easy web based dashboard with simple restores.

Inconvénients :

I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution.

Shason
Vp admin (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Use it to back vm machines

5,0 il y a 5 ans

Avantages :

The software is easy to use to eather to restore a vm or just a file. The replication is also great to backup to a off site drive.

Inconvénients :

The cost is a little high and sometimes the error messages durring a backup are not easy to understand.

Richard
CEO (É.-U.)
Informatique et sécurité réseau, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Acronis Cyber Backup

5,0 l’année dernière

Commentaires : Outstanding Product, the very best, a bit expensive but worth the investment!

Avantages :

This software has ALL of the features you could ever want in a backup and security system. Scheduling Incremental, Full backup, and Differential Backup and maintaining removal of old backups so space is always available. Bare metal restores from full and Incremental backups. Has wake on Lan so the PC can sleep.

Inconvénients :

Complicated to install, but no brainer for workstation user once set up.