Avis clients sur Yardi Voyager

Great All-in-One System

Avantages :

This system integrates with a lot of different software's so that you can have everything feed into 1 main place.

Inconvénients :

Can be challenging at first to use, especially if coming from a different PM database. However, it is built out with a lot of different features that provides a lot of different reports.

Our Yardi Experience

Commentaires : Overall, Yardi fits our needs and has good customer service

Avantages :

I love that the software offers everything we need in terms of commercial property management, and running the day to day management

Inconvénients :

That each tool we want to add is like an add on, and not like one big software

Yardi for financial reporting

Commentaires : I am very happy with Yardi Voyager. I can find what I need relatively easily. The chart of accounts is easy to create and the custom reporting is helpful in disseminating information to particular users.

Avantages :

My favourite feature of Yardi is the ability to drill down to the original transaction to see how it was coded and the associated PO and invoice, if applicable. The amount of detail that can be found with relative ease is very helpful in creating financial reports.

Inconvénients :

The inventory management module is lacking and can be drastically improved. We have made it work for what we need, but I'd like to see some improvements in the module.

Do not purchase this software!!

Commentaires : I hate it.

Avantages :

Nothing. Even the UI is awful. Actually thier conference was fun but the product is awful.

Inconvénients :

It is way too complicated. I have used other software that is more robust and easier to use. Yardi has increased my workload. I will spend a full day on a Yardi task.

Yardi Voyager

Avantages :

I like the fact that this product is user-friendly. I love the mobile capability. The accounting functionality is solid and is customizable. You can define the user fields and create custom attributes. The support is also great and issues are addressed in a timely manner.

Inconvénients :

There are no items I can think of that I like least. The product is great.

Powerful property management software

Commentaires : Overall, my experience with Yardi Voyager has been positive.

Avantages :

Yardi Voyager is an end-to-end solution for property management. From the end-user apartment application process to utilizing the inventory module, Yardi Voyager provides a solution for managing units and tenants that is so much better than previous software we've used.

Inconvénients :

Portions of Yardi are considered "more important", so their developers focus on upgrading certain features, while letting other useful objects deprecate.

Highly recommend

Commentaires : Very great experience. I have used various other software and Yardi is by far my preference.

Avantages :

There isn’t much that Yardi can’t do. Very detailed reporting which is customizable. Excellent costumer service

Inconvénients :

The initial set up can be tedious but really Yardi supports are very involved to make it as easy as possible

Yardi Voyager - One of best Property management tool

Commentaires : - Reporting analytics are standardize and can be customized- Menu set, Functionalities can be customized and further enhanced- Easy to use Interface and system navigation

Avantages :

- Easy of use- Useful Functionality- Easy to use Navigation- Good Product support- Product enhancement and customizations

Inconvénients :

- Sometimes performance issue- Not suited for small enterprise

Yardi Voyager for a Commercial Real-Estate Company

Commentaires : Voyager is a great tool and we would choose it again!

Avantages :

Once set up, Yardi does a great job automating the management of our properties. We have also been able to use automated receipts and payments to allow us to process transactions wherever we are. Yardi has been built around real estate and that is evident! Customer service has also been excellent. Support reps are dedicated to helping resolve issues and follow up is great.

Inconvénients :

Set up is a bit complex and choppy. Support is available and helpful, but there is not a lot of written documentation to rely on. The structure of the system and how it works is not very intuitive and you need help to get most things done. We are a Mac shop and have had significant difficulties getting set up. However, we got there and are doing great!

Detailed software

Avantages :

Have only been using a short time, seems easy to learn

Inconvénients :

Has lots of things to learn, takes time to do it all

Yard Voyager: A Must See Product

Commentaires : If you're shopping for property management software, then, even if you're a small firm now, Yardi should be on your consideration list. You are planning to grow, right? It will be a selling point if you prospective clients that you use Yardi.

Avantages :

During my 35 years in commercial and multi-family residential real estate, I have literally watched the real estate management software industry grow up. I have used most of the best property management software companies' products at one time or another. Yardi has been an industry front runner virtually since its release. If you run a large management company with institutional clients, then chances are you already know all about Yardi, because many institutional owners require that their managers use Yardi. If you aspire to manage institutionally-owned ("investment grade") properties one day, then you should take a hard look at Yardi. It is highly competitive cost and feature-wise with its very best competitors. Call Yardi and ask for a demo. At the very least, you will get a taste of what top-of-the-line property management software looks like. I have recommended Yardi software to my property management clients on many occasions. In all fairness, one size does not fit all in the property management industry, and I have recommended one of Yardi's competitors instead more than once.

Inconvénients :

What I like least about Yardi also applies to its best competitors. That is, there is a lot of front-end setup required to use its most valuable features. And there is a steep learning curve to be overcome in its use. Intense training of your controller/accountant(s) may be required, and additional training of property managers. As a general rule, you should expect Yardi's implementation cost to equal or surpass its purchase cost. This goes double if you plan to host Yardi on a proprietary server at your company. Again, my comments here apply to Yardi's best competitors as well. The best property management software is powerful, feature rich, highly customizable, and, when properly implemented, speaks well of your company's professionalism in many respects.

Clunky website created by non-users.

Avantages :

The pros do not outweigh the cons. 1) One can use it online (same as lots of others). 2) One can use it for accounting AND property management. Not sure what else.

Inconvénients :

1) Times out "for security" very quickly, yet it requires NO password to sign back on. It's just a nuisance timeout that makes you lose your work OR have to constantly remember to refresh. 2) Slow 3) Clunky system that doesn't really do a lot 4) WAY TOO many pop-up windows constantly opening. Let ME decide if I want a pop-up. 5) Way too many fields that do absolutely nothing 6) It probably can do a lot, but who knows since it's not designed by property managers and has too much non-usable information on every screen (tons and tons of non-used fields).

Solid Property Management Accounting

Avantages :

The accounting functionality is solid on Yardi Voyager and gives you a range of options ensuring that simple HOA/Condo financial statements can be completed with ease but also having more detailed setting for clients that require it. The system is completely customizable so that almost any company's business practices can be reflected in the workflow patterns, menu-sets and reporting.

Inconvénients :

Some of the new websites and software that are designed for client access to records are pushing the boundaries of what traditional software providers (such as Yardi) currently have on offer. Yardi are in the process of updating to try and match the new offerings that are available though - although the enhanced features are sometimes within whole new modules and options (such as Concierge) which are additional costs on top of the base Voyager package.

Not Suited For Our Program, but Didn't Know It Until We Paid.

Commentaires : The customer service is very friendly, but the system itself is just not user-friendly.

Avantages :

There is a lot of option for functionality, however, if it doesn't get setup correctly, one cannot use said functions easily. Then, has to spend extra time/credits with Yardi to correct the setup.

Inconvénients :

There cannot be separate forms for separate properties, which made our program view 10x too much information/form boxes than we needed to. So, there ended up being several empty boxes we just didn't fill in.

Making Property Management Manageable

Commentaires : It's been fairly simple to use. I wish it would be just a little more intuitive, but the Yardi Helpful Tools and instructions makes life easier if I have questions. Yardi Support is also amazing and answer almost all my questions perfectly.

Avantages :

Would I be able to run my apartment/townhome communities without Yardi Voyager? Maybe. Would I like to try? Definitely not. It is a life saver organizer and allows me to stay on top of everything that needs to be accomplished for me and my team. From leads, to financials, to reporting and more Yardi Voyager is my go to software.

Inconvénients :

Why can I not run certain reports on Google Chrome?! Biggest frustration and makes me go to Internet Explorer to run some reports, and I wish they made the search function a little more user friendly

Yardi Voyager Real Estate Software

Avantages :

Yardi Voyager is very customizable and robust in it's core financial platform. This software combines operational software (property management) with accounting back end software for AR, AP, GL, and core Financial reporting in one tool. There are also tons of add-on modules for many industries allowing for a single stack system (Investment Management, Construction, Facilities Management​, Legal process tracking, insurance tracking...)

Inconvénients :

The learning curve for administering the system is more than​ some comparable systems, you will most likely need a consultant to support and train you. Custom reports will require a developer.

Shopping for new software

Commentaires : Looking for new software now.

Avantages :

The Automatic reporting is a helpful feature. The dashboard is nice, but very rudamentory and the none of the date due by fields work

Inconvénients :

not easy. Clunky dashboard. No automation. No app. Not Apple friendly. Unreliable. no picture. Less automatic then it should be.

I use Yardi during 90% of my day. I wouldn't be very productive without it.

Commentaires : It helps make my job easier. I can't do much of anything without it. When the system is down or I get locked out... I am useless...

Avantages :

I think it is very user friendly. I had never used the program two years ago when I started my new job. I caught on immediately. There are options available to get to different tasks more than one way. I am still learning new things, but I feel lost without the program.

Inconvénients :

Sometimes the communication between other programs is funky. We use I Love Leasing (Sweet Spot) and the import/export causes multiple leads.

Yardi= Common Sense

Avantages :

Easy to use, super basic program that takes care of all your needs. I love dash board. Anyone with basic common sense could work this program. Integrates nicely with other software's such as resident check and bluemoon.

Inconvénients :

I've used this software with different management companies and you can pick and choose which functions you want, nothing really negative on Yardi itself but not all companies use the same functions and not being able to use all of them can make the software a little more tricky at times.

Yardi Voyager

Commentaires : My overall experience with Yardi has been great.

Avantages :

I love that Yardi gives you all-in-one access for residential accounts. Your occupancy, reports and financial information can all be accessed from the same interface. I also love the feature that allows you to look up past payable entries.

Inconvénients :

For new users it may take a little time to become familiar with where to find everything but once you et the hang of it, it is awesome.

Yardi is a good program with a lot of fun features

Commentaires : This program is easy to learn, easy to navigate, and if you play with it enough you will find lots of new things to use it for.

Avantages :

Reporting is easy on Yardi. I like the look of all the reports, and find that the two places I can print them from are really easy to find.

Inconvénients :

There are a lot of "options" in drop down menus that are not actually options. One terrible thing is I can't even print a full list of addresses without it being labels.

I used Yardi for SFH property mgmt, maintenance, accounting, etc. It was wonderful!

Commentaires : Platform large enough to hold all of the necessary information which could then be formatted to fit our needs.

Avantages :

The dashboard could be personalized per role and made finding things much easier and quicker. The amount of information to be accessed and the reports made daily tasks that much easier.

Inconvénients :

Sometimes the links didn't necessarily make sense in regards to what you were actually looking for and the path to find information was a bit convoluted.

HELP MENU CRM

Commentaires : VERY ORGANIZED

Avantages :

THE ABILITY TO LEARN FROM THE HELP MENU UPON THE BEGINNING OF USING

Inconvénients :

THE OPTIONS TO FOLLOW THROUGH ARE SOMETIMES LIMITED WHEN CUSTOMER/EMPLOYEE ENGAGE FOR THE SAME REQUEST (MISCOMMUNICATION OF SOFTWARE USE)

Yardi Voyager Review

Commentaires : Overall it's great! I can review payable & receivables fast and easy!

Avantages :

The different ways to view reports is nice. I love that I can look at numbers in great detail or summarize them for quick reviewing.

Inconvénients :

So many options and functions that I will not and cannot use. It would be nice if each user could manipulate their options to be relevant to their searching needs.

Yardi Genesis is a great product with the backing of a great company

Avantages :

The service with Yardi is phenomenal. Even with their unsupported or out-dated products they give full and helpful support and are generally great polite people to work with. Their product is great and easy to use, with reports in multiple formats without the need for conversions. This has helped our organization out with our Tax Credit Syndicators as some prefer PDF reports and others Excel. Thus making the ability to do this a great asset to the company.

Inconvénients :

The only thing I caution people on is making sure the databases are set up correctly. If you don't configure it right the first time it is sometimes harder to go back and change things (number of properties needed, etc.) then set it up right the first time. Not a major issue though, more like a minor annoyance.