Avis clients sur MAPCON

Great Software

Commentaires : The Mapcon software has changed our business and decreased our overall emergency breakdown calls.

Avantages :

Easy to setup and easy for my maintenance staff to use.

Inconvénients :

Could be easier to jump between windows.

Hard to learn, great to use

Commentaires : This is a review of an older version of Mapcon (5.2). I am new to the facilities management world and part of my introduction was learning Mapcon. As I said, we have an older version which is not as user friendly as the current one. However, the people at Mapcon have been fantastic at helping me understand; Steve in particular has given me hours and hours of training, both over the phone and through a hands-on class at their office in Johnston, IA. He has a way of explaining that flicks a switch in my brain and makes everything clear. After working on and with Mapcon for a year, I am a believer. While my company is still just using a small percentage of the capabilities, I can see huge possibilities for the future. As we continue to add data and expand our usage, Mapcon will become more and more valuable in cost reduction, changing from reactive maintenance to proactive, and updating our technology. I have read reviews on CMMS systems and one constant pain point is data entry. My version of Mapcon is clunky when it comes to adding inventory; one window to create the record, another to create the image, another to seed the inventory. While entering inventory was tedious, we used that time to also reorganize and purge our parts room. Now we're proud of our clean, well-organized, easy to use parts room and corresponding Mapcon data. The techs can find what they are looking for much easier as all parts are in the computer with locations, quantities and manufacturers stock numbers. Once we add min/max numbers we will start to utilize the reporting on low inventory and not have to depend on the human factor. So while data entry was time consuming, the result is definitely worth the effort. We've also started on updating and filling in data on our equipment. By creating levels of locations we can start tracking breakdowns better and see trends before they become catastrophes. We're adding exploded views to the equipment so when a tech needs a part, he can pull up the image and find the part number, then pull up that part number and find it quickly in stock. Every step we take builds to the next, making Mapcon more and more robust and essential. My future will consist of creating and using failure codes, cycle counts and adding bar coding capabilities. Mapcon allows me to see how this all works together to benefit my team, company and the bottom line.

Avantages :

All areas work together, but you don't need to use all capabilities to get results.

Inconvénients :

Not user friendly

MAPCON REVIEW

Commentaires : I was using a different program in the past and we switched to Mapcon, thinking it would be more powerful. All in all, I have to say it's "6 of one and half a dozen of the other". Although some features are nice to have, the overall user friendliness of the program and the logic of how it should work are still lacking. I think there could be many more improvements done to this system.

Avantages :

I like the ease of the pm scheduling, and the automatic scheduler. So if I am on vacation I know the PM's will still be generated and nothing will be missed. I like the idea of the hand held devices, so that the tradesmen can access their work orders onsite and close them off.

Inconvénients :

Although the pm scheduling is very handy, the drawback about it is that it won't accommodate a rotating resource schedule. Also, it is is very difficult to schedule pm's that are on a seasonal basis only. Also, I found that if tradesmen are closing out their own work orders, then you can't assign multiple men to one work order, because once that work order is closed by one person, it ends up closed for the other person who is assigned, and then their work order "disappears" on their open list and can get forgotten. So, multiple work orders have to be opened for the same job and assigned individually. Also, the program seems compartmentalized. I should be able to open, edit and close a work order all from the same screen. It's not very user friendly in many aspects.

STRIVING FOR EXCELLENCE

Commentaires : United Wisconsin Grain Producers LLC (UWGP) started using MAPCON in 2005 when production of our facility began. Since this time, MAPCON has become an important key to our day-to-day successes by providing and modifying a maintenance program that meets our ever changing needs. Using MAPCON has allowed UWGP to maximize maintenance records and store pertinent information that can be retrieved quickly. We are able to identify and stock critical parts while keeping an accurate inventory. UWGP also has a valued benefit of scheduling preventative maintenance; which reduces both downtime and maintenance costs. UWGP knows that support for MAPCON is only a call away. By utilizing all the tools available in MAPCON, UWGP has become #1 in plant up-time and #1 in low maintenance costs according to the 2013 Christianson & Associates Benchmarking Reports. UWGP employees are very proud of these accomplishments. This only proves that MAPCON is the heartbeat of the maintenance department. UWGP is always looking to achieve maximum efficiency along with increasing performance. MAPCON is growing right with us. WE ARE STRIVING FOR EXCELLENCE

Avantages :

First of all the customer service. In the beginning I called/emailed a tremendous amount. In time things came easier and I didn't have to call/email as much. Truthfully one day I got an email asking me how I was because he didn't hear from me in a while. Its nice to know they are only a phone call or email away. Mapcon always gets back to me and if they can't at that moment they always send me another email address or phone number. Its nice to know someone always has your back.

Inconvénients :

Not so much me as the coordinator. I am happy with the software and am always striving to know more and get better at running it. Its the ones that pay the bills and signs my check. I guess the cost is hard to swallow.

Not for all manufacturing companies

Commentaires : We try to use it as the maintenance management module, for this it is useful in the handling of work orders and documentation, but we could not link it with SAP in any way so we don´t use it 100%

Avantages :

If you use it in your company from the beginning, it will be great, because its capacity is robust to cover all the management, both maintenance and human resources, supply chain and asset management.

Inconvénients :

If you already have some management software in any of the areas, it does not allow you to link them.

Good Value

Commentaires : We have developed a working database consisting of our equipment and the tracking of maintenance functions in relation to it.

Avantages :

The ease of which training can be passed on to those who have no prior knowledge of a CMMS.

Inconvénients :

I would like to gain more knowledge in the automation of the Inventory Control part of the program. This is not a shortcoming of the software, only of my exposure to it.

Why MAPCON

Commentaires : Manage Maintenance aspects from all side, financial, cost, warehouse, labor .. etc

Avantages :

Easy, Functionality rich, Many modules, fast, requires little processing power... Good from most aspects, The unlimited requester, Email transfer to work request, Scheduler

Inconvénients :

Price dependent on no of Assets/locations .. but Prices stays within the low range

Huge Benefits For Our Maintenance Team And Fantastic Support

Commentaires : Mapcon is very useful for our maintenance team and allows for tickets,inventory,problem management and issue tracking. it is easy and support is fantastic to work with

Avantages :

Absolutely amazing support,easy to work with and they know their product

Inconvénients :

Has a very classic look to it, to me that is not a big deal, but some users expected a clean fancy look

Mapcon Review

Commentaires : The software has been very user friendly and has functioned well for our growing company. The reports are easy to use and provide information that is necessary to find problems in our equipment.

Avantages :

Easy to use

Inconvénients :

Could do more functions.

Slightly complex, but overall excellent peice of software.

Avantages :

I like the fact you must identify who is raising a request on the system, in a arge company this really helps with identifying who to contact should any issues/questions be raised from the request. The management of work and alloction of tasks is a brilliant feature with this software, for this alone I highly recommend it.

Inconvénients :

I personally find this software quite complicated to use, it took me quite some time before I was able to understand all of the different functions on it. I hadn't actually realised there was a proper training course available to teach you how to use this program, perhaps if I had taken this course it might not have struggled.

Review of MAPCON customer experience

Commentaires : I am the MAPCON admin at my company, and I have had a mixed bag of experiences with MAPCON. I find the software interface to be difficult to navigate, antiquated, overly complicated, and non-intuitive. On the other hand, it has been very reliable, and to my knowledge, the database has never gone down. The fact that it is so complicated means that It also has a great number of options, if we decided we needed them. Customer service has also been a mixed bag. I have not yet found a problem that could not be solved by customer service, and the person I work with has always been courteous and pleasant to work with. On the other hand, followup is severely lacking, and I have to be the instigator to get any work completed or problem solved. For example, I was told that a new update for MAPCON was coming out back in April or May, and that I would be contacted about getting that update in place. I never heard back about, and now it is October.

Avantages :

It does what is says it will do, and is reliable.

Inconvénients :

The difficulty in figuring out how to use it, both as an administrator, and as a general user.

LITE Version not great

Commentaires : Get what you pay for. Lite version, no technical help without paying extra. Can't set default view order in any lists and there are way too many mouse clicks I the work flow. For those that are using it for the first time, it may be perfect, but those that are familiar with asset management software and work order related software will immediately see how the work flow is clunky. It does give me a way to catalogue work orders and assign them on a very basic level, so for that I guess it is what it is.

Avantages :

Allows me to associate equipment to work orders. Something I can't do with Free software found elsewhere.

Inconvénients :

The many mouse click work flow along with not being able to have a default list view in all areas especially location pick lists.

Purchasing made easy

Commentaires : I always use Mapcon to create purchase orders. It is easy to use and helps me keep track of costs. I also use it to keep track of inventories. The system allows me to set replenishment points and it has a feature that would automatically issue a purchase requisition when the stock hits the reorder level.

Avantages :

Ease of use

Inconvénients :

There are some modules that are not in the basic package

Easy set up and use with world class support

Commentaires : I would recommend this product if you have to manage facilities or repair orders

Avantages :

As someone who set up, upgrades and supports the product I love the support the most. Once or twice over the years I have had to update the server and getting this product back up was easy. they offer to remote in to assist at no charge. the developers are in house which makes it special IMO

Inconvénients :

its java based, java updates can cause issues. it runs on sql which can put a little stress on a server if it shares resources, but product is light and run tons of other stuff on same box.

Solid software

Commentaires : Good overall experience. Wish I could export data on my own easier (custiomization).

Avantages :

Mapcon focuses on the work as much or more than the accoutning aspect. It is made for streamlined functionality.

Inconvénients :

Limited ability to customize without Mapcon doing it.

Mapcon Review

Commentaires : Started using MAPCON 10 years ago . I like this software for the applications we use it for and its interfacing.

Avantages :

User friendly great support when needed. Train courses are helpful.

Inconvénients :

I would like to see a back button instead of an exit button.

MAPCON review

Commentaires : Overall MAPCON program works good. Purchasing and work orders works good. Farley new and learning how to navigate implementing inventory parts.

Avantages :

Vendor, Purchasing, Work Orders, Requisitions all work great. Easy to work on the MAPCON Program.

Inconvénients :

Inventory seams to be complex. seams like lot areas in MAPCON to put into the program.

Just what we needed.

Commentaires : Mapcon has enabled us to not only track schedule and remind us for PM's, but allows us to gain valuable metrics, concerning parts inventory, labor planning, and downtime. It is very easy to use and set up. We researched many system and "test drove" several and Mapcon won out as the clear choice.

Avantages :

Ease of use, easy setup. Support is awesome!

Inconvénients :

Not as customizable as we maybe would like

MRO inventory control

Commentaires : I have had a great experience with mapcon

Avantages :

lots of different functions that can be done

Inconvénients :

not very easy to use for people who are new to it

Mapcon 8 months in.

Commentaires : Mapcon is not as user friendly as expected. The reports are not customizable without paying an extra programming and maintenance fee, they do not report as selected by there menu. This software takes a lot of resources to manage.

Avantages :

The emailing of work requests by plant personnel.

Inconvénients :

Reporting is not very intuitive. requires a lot of time to manage this software.

My thoughts

Commentaires : overall this program works, it just takes time learning it as does any other program. costumer support is top notch.

Avantages :

it works.

Inconvénients :

takes some time to get use to.

MAPCON MAINTENANCE

Commentaires : FOUND IT IS EASY TO USE ONCE YOU FIGURE IT OUT.
I HAVE BEEN USING MAPCON A COUPLE YEARS NOW AND STILL LEARN NEW THINGS TO DO OR EASIER WAYS TO DO THEM.

Great Product

Commentaires : We needed a way to track Work Orders and Preventitive Maintenance scheduling, Mapcon provided this and more.

Lafayette General Health

Avantages :

We have information at our fingertips. As long as the information that is put in is accurate, we get accurate reports. The reports we have gleened from MAPCON have helped us to pass our Joint Commission Surveys over the past 20 years.

Inconvénients :

Nothing specific. If I had to pick something, I would say that when trying to edit frequencies my system is slow at times; however, I don't know if it is on my end since it is hosted on our server or on MAPCON's end.

Mapcon is working for us.

Commentaires : Mapcon has put us on the path to lower our downtime, raise our PM system quality, and not have to look at an empty shelf when parts are needed. And the software support staff is quick to respond to needs.

Avantages :

It allows you to keep a lot of info and access it quickly and easily.

Inconvénients :

I should have started using it sooner than I did.