Avis clients sur SurveyMonkey

SurveyMonkey l'endroit pour réaliser des enquêtes en un peut de temps

Commentaires : Dans l' ensemble, je suis assez satisfait de la capacité de SurveyMonkey à répondre aux besoins de notre organisation .Travaillant pour une organisation sociale , nos efforts de marketing s'écartent des besoins typiques des entreprises ou des entreprises.L'un de nos plus grands efforts consiste à obtenir des commentaires sur la programmation ou le contenu éducatif , et SurveyMonkey a rendu cela possible.Quel que soit le niveau d' abonnement

Avantages :

Survey Monkey vous donne l' option de l' anonymat, permettant des commentaires honnêtes .Dans notre entreprise, nous utilisons Survey Monkey pour résoudre les conflits et profiter du développement organisationnel .Puisqu'il est possible de rester anonyme , personne n'a à craindre d' enregistrer ce qu'il pense vraiment , et le RH saura aller de l' avant car les retours seront perçus comme sincères et non forcés .

Inconvénients :

Malheureusement, vous avez besoin d' un plan d' abonnement plus cher pour obtenir des évaluations plus approfondies .Il semblerait que ces analyses devraient être incluses lors de l' achat d' une option de niveau intermédiaire .

Tarif étudiant 0

Commentaires : J'ai utilisé SurveyMonkey dans le cadre de mes études, seules les 100 premières réponses sont gratuites, après c'est payant et au minimum 22 € / mois, pour analyser des réponses ?, vous trouvez sa normal ? Pardon mais quand on est étudiant 22,00 € juste pour analyser des réponses c'est un peu exorbitant ... malgré une demande de remise, qui est revenue négative ... Je n'utiliserais pas et vous déconseille SurveyMonkey, l'argent avant les gens.

Avantages :

C'est un très bon logiciel d'analyse et de sondage pour clientèle, c'est juste bête qu'il ne soit pas Humain

Inconvénients :

Chez SurveyMonkey la politique est l'argent avant les gens, le côté humain n'existe pas .. absent

Meilleur outil

Avantages :

Facile d'utilisation, permet d'obtenir les informations désirées

Inconvénients :

J'aime bien utiliser SurveyMonkey même pour céduler un souper entre amis

Calculette NPS

Avantages :

La calculette NPS est vraiment pratique et simple d'utilisation. Un véritable atout !

Inconvénients :

Je ne vois pas de point faible sur ce logiciel au vu de l'utilisation que j'en ai

Survey monkey

Avantages :

Diversité d'options de sondages selon les besoins et objectifs visés

Inconvénients :

Abonnements pour une durée maximale d'un mois et assez chères

Sondages

Avantages :

Simple d'utilisation, très utile pour réaliser des sondages. Un plus pour la calculatrice NPS très utile actuellement.

Inconvénients :

La version gratuite est limitée (ce qui est normal)

Our reliable customer feedback partner.

Commentaires : Surveymonkey is the major platform through which we collect customer feedback on the quality of our services , using surveys. Surveymonkey makes it easy to get valuable feedback from our customers at scale and better understand their perspectives on our products and services.

Avantages :

Surveymonkey makes it convenient to understand the results of our surveys at a glance, by automatically summarizing survey campaign results, and presenting generated survey data in charts and easy to understand graphical representations. The above mentioned graphical representations are further aided by Surveymonkeys automatic sentiment analysis for surveys, its combined result data filter and cross tab result analysis, that provides us with deeper insights into what our customers are saying through their survey responses.

Inconvénients :

Surveymonkey does not currently provide a means through which we can share our surveys offline. This is important for my team , since our customer feedback process does not focus only on our active internet- user demography.

Easy-to-Use SurveyMonkey Platform for All Your Survey Needs

Commentaires : I have been very pleased with my experience using SurveyMonkey. I love how easy it is to create surveys and the many features available to customize them. The results are easy to understand and export in different formats. The only downside is the loading time and lack of customization options.

Avantages :

SurveyMonkey has been a great tool for me to create surveys quickly and easily. It is user-friendly and has many features to customize surveys to fit my needs. I love how I can quickly analyze results and export them in different formats.

Inconvénients :

The one downside I have found is that the surveys sometimes take a while to load, and the page often freezes. I also wish there were more options for customizing the look and feel of the survey.

Basic survey software, don't expect a lot of bells and whistles

Avantages :

It's very easy to use. We used the free version at my old work for surveys in our call center and it was easy to set up lots of surveys.

Inconvénients :

Don't expect a lot of bells and whistles with the free version. It's very basic and does the minimum that you need with surveys.

Great survey tool

Commentaires : Would highly recommend for data gathering and surveys for sharing with the general public.

Avantages :

Love ease of sharing via social media and customizable questions make it possible to do surveys carefully and thoughtfully.

Inconvénients :

Analysis tools are not the best ever however they are adequate if you don’t need anything fancy.

Alternatives envisagées : Microsoft Excel

Pourquoi passer à SurveyMonkey : At this time it’s the most convenient and meets my needs.

Great features, but Survey Monkey has become a heartless company hiding behind terms and conditions

Commentaires : After many years of being a subscriber, we decided to stop using their service. The annual renewal was not announced, and they charged us without notice. We should have turned off the auto-renewal in our account but did not. When we contacted customer service a few weeks later (not easy to do) they essentially told us "too bad". It didn't matter that we had not launched a survey in the past 10 months. No offer to prorate our annual subscription.We are a non-profit, volunteer-run service in our community, and they just screwed us on the way out.

Avantages :

This product is easy to use, and does a great job. Very professional appearance.

Inconvénients :

The product is overpriced for our ability to pay, and we decided we could no longer afford it.

Alternatives envisagées : Zoho Survey

Pourquoi passer à SurveyMonkey : We just chose Zoho instead because it is more economical.

Surveymonkey gives us an headstart with surveys.

Commentaires : In my department, we use Surveymonkey strictly for creating surveys. Surveymonkey helps to ensure that our surveys are of top quality and achieve our aim for setting them up in the first place.

Avantages :

The quality of support provided by Surveymonkey gives us an advantage when creating survey campaigns . Tools like its artificial intelligence and machine learning features , assists with identifying potential errors in my surveys and even recommends fixes to these errors. Not only this , but Surveymonkey also provides predictive data on the performance of our surveys. All of the above comes together, to enable me and my team to always create the best survey campaigns possible.

Inconvénients :

Surveymoney at this point, does not provide a way for us to share my teams surveys offline. While we have been able to cope with this shortcoming of Surveymonkey , it is a feature that I personally will be keen to see on the Surveymonkey platform.

Surveymonkey helps to create the near-perfect survey.

Commentaires : Surveymonkey empowers my team to gain insights and feedback from sales prospects and customers.

Avantages :

I like the quality of the default template library that Surveymonkey makes available for me. Never have I had to seek alternative survey templates because Surveymonkey always has the right template for our surveys , regardless of the aim of the survey in question or the theme we seek. I need to likewise mention the Surveymonkey genius feature, which helps to rate the overall quality of our surveys and help to auto-populate specific fields on our survey question list with time-proven content that leads to improved capturing of the right data from target respondents.

Inconvénients :

Quality of survey reports and analytics with Surveymonkey has never met my expectation or that of my team. For every survey conducted through this platform, we've always found a need to export our data to a business intelligence platform for advanced data visualization and analysis.

Create your surveys

Commentaires : It's been good and enough for my necessities.

Avantages :

I liked that it's easy of use and gives plenty of options to the user for surveys and many paths for the people answering, like logical options, images, feedback, etc.

Inconvénients :

It's a little overwhelming its interface at first, as well as all their tools and what they are for.

Alternatives envisagées : SurveyLegend et Zoho Survey

Pourquoi passer à SurveyMonkey : Recommendations in Internet.

A good overall package

Avantages :

A well-designed tool for online surveys is SurveyMonkey. It is a strong and adaptable tool for data collection and analysis, with a user-friendly interface and various customization and analysis options. Market research, customer satisfaction, and analysis tools are really helpful

Inconvénients :

The data analysis and reporting capabilities provided by SurveyMonkey can be made more effective, while they are now pretty complete. something like the freedom to design more detailed reports or employ detailed in depth visualization techniques.

Survey Monkey is one of the best Form's Website if you have a Business

Commentaires : I use Survey Monkey to make polls about my work and sometimes I help my university.

Avantages :

Easy to use, the UI looks clean and even if you're new you can understand what you're doing and explains the things you can do, works excellent if you have a Business and you need a good looking Poll, works perfect, you can use some templates even if you are a new user. I like a lot survey monkey because works so smoothly

Inconvénients :

I find the price a little bit excessive if you're trying to do only one poll or something small, but thats all.

If you report to multiple people Dashboard feature is a must have solution.

Commentaires : We have been using software for the last 7 months. Due to the nature of our field of expertise, stakeholder involvement has a major role in policy-making processes in higher education management. To be able to organise all surveys and polls in a single platform and to be able to report from multiple surveys in simple but effective dashboards is the selling point of Surveymonkey. As we design and implement surveys for our activities like online trainings or meetings, Surveymonkey helps us create different dashboards for the moderators to see their specific feedback without any hassle. We started implementing some quizzes to the system recently, and feedback from the test takers is very good.

Avantages :

Surveymonkey all in one survey tool for small enterprises and institutions. Reporting tools is unique among their alternatives. The ability to create custom dashboards for different users or managers is one of the key selling points of the software. You can create quick dashboards in minutes with the specific filtered points of the survey showing only desired parts of your survey. The best part of the dashboard is they are live and updated as survey takers take the survey. As some high-level staff may require instant reports, PDF and PPT reporting is a very effective and quick way to feed that kind of need.

Inconvénients :

Branding tools need to be improved. The ability to install your own fonts would be a great add-on. Accounts are accessible through two concurrent PCs. It is sometimes a nuisance to access the system from a new PC. Exam features are quite limited. Exam reporting and dashboard features must be added.

Alternatives envisagées : Typeform

Pourquoi choisir SurveyMonkey : Limited responsive screen support. Reporting is only possible through 3rd party plugins or SPSS analysis

Logiciel antérieur : Google Forms

Pourquoi passer à SurveyMonkey : Extensive reporting possiblities and custom dashboard features.

Advance Survey creation and collection software at a reasonable price

Commentaires : SurveyMonkey met our required needs, which was running a semi-anonymous internal survey for approximately 100 employees. The survey in question was large enough that it could potentially take up to an hour to complete and we were able to make full use of the built in skip logic to allow the submitters to avoid entire sections that did not apply to them. The cost was also extremely reasonable for what was being offfered.

Avantages :

SurveyMonkey offered all of the features our company required in order to run a employee supervisor satisfaction and evaluation survey at a reasonable price. Our primary requirement was the ability to run the survey semi-anonymously so that we could track who responded to the survey without linking response data to a particular submitter and SurveyMonkey handled this perfectly. Additionally the ability to use survey logic allowed us to design the survey in such a way as to save the submitters time by not exposing them to portions of the survey that were irrelevant to their position/location/circumstances. The pricing model was extremely flexible which was a huge benefit as we only needed to run a few small surveys over the period of a single month, so not being required to sign up for a year saved us a significant amount of money.

Inconvénients :

While most of the features are easy enough to use that a none technically included user could handle most of the creation, issuing, and analyzing process there were some areas that required our IT personal to provide advice and assistance. Mostly this was due to the language used to describe certain features not being intuitive enough. While most things were very straight forward the skip logic and collector logic required some experimentation in order to fully determine how they would behave since we found the descriptions to be to ambiguous.

Alternatives envisagées : Google Forms et Sogolytics

Pourquoi passer à SurveyMonkey : SurveryMonkey offered the best compromise between price and features for us. The survey that was being run was a employee evaluation of their supervisors and thus our human resources needed to make sure that every employee only submitted the survey once, but also that the information submitted could not be linked back to a particular employee so that they would not have to worry about facing retaliation from a supervisor over their feedback. Traditionally we have used paper survey to accomplish this but decided to attempt to use a more high tech approach to reduce data entry times on both the submitters part and on human resources who would need to manually enter the results into a excel sheet. Free solutions such as Microsoft and Google forms could have met our needs in terms of survey creation but did not offer a robust enough collection solution to ensure both anonymity and user verification. Since our company has extremely limited needs for running survey's more expensive solutions such as SoGoSurvey and Microsoft Dynamics were also quickly removed from consideration. SurveyMonkey provided us with the ideal middle point of price and feature to meet our needs.

It's free, and the known and rusted name helps you get better results.

Commentaires : Businesses and non-profits need feedback, and SurveyMonkey is a free, easy, and efficient way of getting that feedback, and putting it into an analyzable form you can use. Having the ability to track your data and responses, chart them, even download your results, is invaluable for those who use member / customer / client feedback. In a non-profit for example, sending an email to people who didn't renew their membership to ask why they didn't renew was able to give us valuable information. We learned that some of the reminder mailings were not reaching the right people. By making some adjustments and making sure we always had correct contact information on file, we were able to drastically increase membership retention numbers.

Avantages :

It's free. That is the main appeal to me when I ran a small business, and also when I was involved with non-profit organizations that don't have a budget for professional surveys. Survey Monkey has been around for over a decade (maybe even over fifteen years?) and it is a well-known name in many industry circles, certainly in the non-profits I worked with. People are much more willing to click on links to website names they recognize. SurveyMonkey is familiar and easy to remember, with a reliable track record. SurveyMonkey is easy to use. In business and non-profit, the less time you have to spend training people, the better. The familiarity of SurveyMonkey means that plenty of people are already familiar with it. And even if they've never used it before, it's intuitive even for first-time users. And finally, if you really are stuck, or you want to go beyond the basics, their help files and tutorials are beautifully arranged. As someone who is no stranger to website help files, this is significant. The layout allows you to find the category of help you need, and the tabs are so clear and simply arranged. You can glance quickly down their list of help topics and tutorials. This is a real time-saver, and other websites could learn from the clean design. Very impressive and easy to use.

Inconvénients :

It's hard to complain about free software. With all free software, there are limitations you don't get in the paid versions, which is to be expected, and I have no complaints about that.

The original easy to use tool, now with a ton more features and functionality.

Commentaires : Overall SurveyMonkey is still our go-to tool for measuring employee experience and receiving feedback, while the simple visualizations of our data has proven to be a big bonus in analyzing the data to make decisions around which actions to take to action the data.

Avantages :

The SurveyMonkey tool has evolved from its original format to grow exponentially in the number of features it offers, but has maintained its core value proposition which has always been ease of use. Understanding the layout and how to build surveys is easy and straightforward, and a quick search of the help materials can explain more intricate functionality that you may want (such as customization and survey logic.) From there SurveyMonkey has evolved to include excellent dashboards to visually display and share the live survey results with others. This feature is especially useful for providing senior leaders insight into the data without having to send around static documents that may change as more responses are received.

Inconvénients :

The licensing and pricing structure can initially be confusing and the way individual user data is stored makes it difficult to move from multiple small accounts to a large enterprise account without a lot of consolidation work.

Alternatives envisagées : Qualtrics EmployeeXM

Pourquoi passer à SurveyMonkey : Ease of Use. Dashboard Visualizations. Variety of options to send surveys. How customizable it is.

Free version has limitations but gets the job done

Commentaires : I have used survey monkey for nonprofit and for-profit business purposes. In both experiences I found participant interaction and completion to be quite steady thanks to the attractive UI.
Were I to create surveys on a regular basis I would probably find myself coughing up the cash so I could keep the data and run a variety of reports. The data is solid, but keeping it with the free version is difficult.

Avantages :

This app provides more options than other free counterparts like Google. It’s also for more aesthetically pleasing ‘s and I found clients more likely to participate with a survey monkey survey than others.

Inconvénients :

Exporting data is difficult with the free version. They also don’t maintain the information in their database past a certain number of months. It’s not impossible Since members can pay for more features, but free sole proprietor who can’t afford a pricey subscription it can be rather limiting.

Alternatives envisagées : Google Charts

Pourquoi passer à SurveyMonkey : There is a far more visually attractive UI in Survey Monkey I found engage my participants more. It’s also a relief to use a platform that isn’t owned by Google, and I think some participants are more willing to share with a smaller company dedicated to surveys rather than a huge conglomerate like Google.

Best tool for surveys and information gathering

Commentaires : As a DevOps engineer in health care organization, we frequently seek feedback from stakeholders/customers on our product, SurveyMonkey is the best tool to get the quickly feedback from customers so that we can improve our product in next iterations.

Avantages :

This is the best tool for gathering the customer/stakeholder requirement. As an agile this is most efficient way to collaborate with stakeholders to get feedback on product increments.

Inconvénients :

Over all the website / survey page look OK however User interface has to be more eye soothing. Most of the time I have seem, surveyMonkey emails are residing in spam/junk folder in my outlook. As compared to other survey tools I don't see Survey Monkey has any such cons.

Great way to automate your marketing

Commentaires : I love so many aspects - from great customer service, to mobile optimization, to automation. Now, they even offer ad management and paper marketing. Love, love, live Mailchimp.

Avantages :

Scheduling my email deployment through their feature that analyzes recipient's activity, as well as automating email deployments. I also love the fact that it can allow for segmentation based on activity.

Inconvénients :

I just love the software. It is by far one of the best I have worked with. I wish there was more support on an individual level and questions specific to the business.

Alternatives envisagées : Salesforce Marketing Cloud Account Engagement

Pourquoi passer à SurveyMonkey : They offer a lot of features out of the box which need to be deeply customized using other platforms. Great for smaller organizations.

Still one of the best, although not the best.

Commentaires : It was mostly pain-free, with fast implementation and easiness of development. There's not wrong with it, and most users will find it adequate. Power users will be wishing for that little bit more; for me, that's essentially decision trees that could be more powerful.

Avantages :

It is very easy to use and implement. Quite a lot of my students come to my courses already using it, and the structure and data collected are always useful. We can get up-to-speed on our data treatment in a very short time, and the analytics provided, although not enough for our courses, are also time savers allowing for a good overall picture of what our next steps should be.

Inconvénients :

It has not been updated as well as some of its key competitors, it could use some form of redesign to take it to the next level. But it is still very useful.

Alternatives envisagées : Sogolytics

Pourquoi passer à SurveyMonkey : I started with Survey Monkey, but then I switched. Keeping my options open, though, and following with interest any new iterations of the software.

Not difficult to learn, and gives quick results

Commentaires : Survey monkey is a very user friendly and effective software for designing surveys and conducting polls. The features are very easy to understand and even easier to apply to your forms when building your questionnaire. Also, for the price, it’s compares very favorably with other alternatives. So I have been able to use it for my personal projects as well.

Avantages :

Survey Monkey has very useful template options that are ready to be used and quickly finalized. They also offer enough question types to keep surveys refreshing and of high quality to keep Survey fillers engaged throughout.

Inconvénients :

It doesn’t offer enough advanced options for preloading data and piping. That would have improved the quality of surveys even more .

Alternatives envisagées : SurveyCTO

Pourquoi choisir SurveyMonkey : Survey Legend had too many restrictions on the free and basic subscription packages.

Logiciel antérieur : SurveyLegend

Pourquoi passer à SurveyMonkey : Survey Monkey was cheaper