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Logiciel de gestion des commissions de ventes puissant et flexible. QCommission peut être autonome ou s'intégrer avec Salesforce, SugarCRM et autres logiciels de comptabilité.
Once the software is set up, it is rather intuitive and easy to use. The steps are easily outlined and easy to follow.
Awful customer service and their sales team is probably the lamest I've ever experienced.
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Huge time saver
Commentaires : Before this we were calculating commission by hand which was a nightmare. QComm has streamlined our calculations and has saved me a ton of time so I can work on other things. Highly recommended to anyone out there.
Avantages :
Super effective. Does everything it's supposed to. Great support and service. Detailed report options.
Inconvénients :
Has a small learning curve but relatively easy to learn.
Réponse de l'équipe de CellarStone
il y a 10 ans
Time is the most valuable thing a man can spend. Theophrastus
Powerful Commission software
Commentaires : QCommission has been a great tool for us in making sure our employees are paid accurately given that our commission calculation is quite complex. [SENSITIVE CONTENT] and her team have also been a wonderful partner to us. They are always ready to help and available when issues come up.
Avantages :
It is easy to use, flexible in a sense that you can run it for the whole population or just for specific individuals, can handle complex calculations and can integrate from other 3rd party systems to pull data for calculations. Interface is also straightforward.
Inconvénients :
The reporting I think needs to be improved. Some of the reports are only available when the pay period is open which makes it harder for some of the managers to go back to an older report. We should have the flexibility to go back periods and run reports. I also find that running reports takes time (probably 3-5 mins to get a report).
Web-based consideration
Commentaires : Having worked with web-based commission systems, the current version of QCommission we are using is not an efficient process for our current operation. The need to create an upload form in Excel rather than uploading an unaltered carrier commission statement to process commission is time consuming and increases the risk of errors. Including paying the wrong agent, the policy doesn't exist in the Master File, etc. A small operation with experienced commission processors should not take a staff of three to complete paying commission every two weeks. Perhaps a web-based system would allow for direct upload of carrier commission statement eliminating the need to create an upload of information from many sources.
Inconvénients :
Not web-based
Réponse de l'équipe de CellarStone
il y a 8 ans
HI Teal! Thank you so much for writing us this review. We appreciate the honesty. Please rest assured that we have forwarded your concerns to the appropriate team as we'd like to further improve for our customers' benefit.
Generally, our experience has been good because the software completes all of the basics needed.
Commentaires : The commission software is much better than our previous software and is cost manageable. It satisfies the basic needs of what is required on a monthly basis.
Avantages :
I like the fact that the software is able to compute complicated commission structures and can process in a presentable format for our employees. For the general calculations, it is easy to run the monthly information.
Inconvénients :
When a change is needed, it is difficult and time consuming to get into the system. Also, the system for imputing new employees should be better to implement. For example: We have about twenty different commission plans that have to be entered line by line for each employee. I would prefer a table of commission structures and just enter a commission code i.e. "A" or "J" to make it faster.
Réponse de l'équipe de CellarStone
il y a 7 ans
Hi! Thank you for this review of QCommission. We sincerely appreciate it. I have forwarded your comments to the appropriate team. We will work on finding ways to make things better. Thanks again. - Dianne Gutierrez, Marketing Coordinator
A Decade of Great Experiences!
Commentaires :
We at TKO Associates started working with the QCommission team in 2008 and have been continually delighted with the support and the ability of Technical support to listen and understand our ever-changing needs.
Recently we have asked for a custom report that every company needs for job costing.
The Customer, specific Job, flexibility for dates and flexibility for Rep.
The team at QCommissions has been attentive, willing to change when we said "that's great" but can we have it to do this not that. The technical team is patient and always contacts us in a timely manner.
We believe that QCommission is the best software for the money.
Thank you, Team, we are glad to have you on outside as we continue to grow.
Avantages :
The flexibility and the team support.
Inconvénients :
As all software, when updates occur, the custom fields have to be revisited, but the technical team is efficient and always ready to help
My overall experience with QCommission has been great!
Commentaires : Less time calculating and processing commissions with great accuracy.
Avantages :
I like the ease of use and how it integrates with Quickbooks for easy payment calculation. It used to take me over an hour to process commissions and now it takes about half that time.
Inconvénients :
I don't like that I can't seem to figure out how to modify the plan on my own, but the customer support helps tremendously in a reasonable amount of time.
Réponse de l'équipe de CellarStone
il y a 7 ans
Hi! Thank you so much for taking the time to write a review for us. We have taken note of your concern about being able to modify the plan on your own and have forwarded it to the appropriate team. Thanks again, and we hope to continue working with you in many years to come. :) - Dianne G.
Qcommission has helped our small business track and calculate commission in a much easier way.
Avantages :
The product is very automated and links with several other products that we use. It helps us track and calculate commissions automatically and saves us a lot of time.
Inconvénients :
fixing issues with commission calculations and plans is sometimes a little difficult to figure out. When we have an issue with the calculations of the commissions, it is hard to find out exactly where the issue is and how to fix it.
Réponse de l'équipe de CellarStone
il y a 7 ans
Hi there. Thank you so much for writing a review of QCommission. I have forwarded your comments to the appropriate team so that we can continuously work on making QCommission better for our customers. Thanks! - Dianne Gutierrez Marketing Coordinator
QCommission Software
Commentaires : QCommission is exactly what we needed. We are a smaller company, but have a variety of commission and incentive plans. QCommission helps us track and control the process and have confidence that the calculations are accurate and correct. It provides us the flexibility to change plans at any time and creates reports that can be shared with management and the employees. With the integration with Quickbooks and excellent configuration and training staff, QCommission is the perfect solution for our company.
Very Pleased
Commentaires : My company has been using QCommission for several months now. While it has taken some time to work out the kinks, we absolutely love it! The program is very easy to use once you get the hang of it. And if I've had any problems, customer support has always contacted me back promptly to resolve the issue. I would highly recommend this product and the team behind it!
So far, so good!
Commentaires : Set up was very thorough. Mohomad was very kind and extremely helpful. QCommission has lots of options and I think will be a great fit for our needs.
Avantages :
Custom set up
Inconvénients :
Time consuming for set up
Satisfied Customer
Commentaires :
After many months of researching a commission software program that was affordable and easy to use, Cellarstone/Q Commission program met all of our requirements.
[SENSITIVE CONTENT HIDDEN], along with his team, worked diligently and continually with our company ensuring all necessary conditions/details were met.
We work primarily with the animal health industry and our items/ commissions are unique to most.
We utilize our commissions program on a daily basis and are extremely pleased with the details, reports, ability to revise, setup reports to meet our (very) specific, detailed needs
Avantages :
designed specifically to meet our needs
Inconvénients :
no negatives all requirements fulfilled.
Réponse de l'équipe de CellarStone
il y a 4 ans
Hi, Lisa! Thank you so much for taking the time to write a review for QCommission. We sincerely appreciate it, and we are glad that QCommission is helping make your sales commission process easier. Thank you again! Take care and stay safe. All the best, Dianne Gutierrez Marketing Coordinator
Made my life simple
Commentaires : Support team always available, easy to use, made doing commission simple!
Avantages :
Payout reports and summary of each individual
Inconvénients :
Currently, I do not feel like any features are missing. I am able to run the reports i need
Réponse de l'équipe de CellarStone
il y a 4 ans
Hello, Sarah! Thank you for taking the time to write a review for QCommission. Rest assured we are going to let the support team know that they are appreciated. We are also glad that we are able to make commission processing so much simpler for you! We look forward to working with you for many years to come. All the best, Dianne Gutierrez, Marketing Coordinator
User Friendly Commission Platform
Commentaires : The team at QCommission is great. They are always helpful when I have any questions. QCommission is very customer focus driven which is something I look for when finding a product/service to use.
Avantages :
I am able to add new members easily and create different commission structures. The platform is very user friendly and I am able to adjust amounts and do split commission easily.
Inconvénients :
Sometimes there are glitches but they are always available to fix them
Réponse de l'équipe de CellarStone
il y a 4 ans
Hi, Nina! Thank you so much for taking some precious time to write a review for QCommission! We sincerely appreciate it. :) We're happy that you're happy with our service and that QCommission has been able to help you process commissions easily. We look forward to providing you good quality service in many years to come. :) Thanks & Best Regards, Dianne Gutierrez Marketing Coordinator
Save time and effort calculating commissions based on job profitability
Commentaires : QCommission has saved us time and effort in calculating commissions. It is robust enough to handle complex allocations and calculations.
Avantages :
In our business we sell oil and gas related equipment and want to provide commissions based on the profitability of jobs. The commission is split between a number of outside and inside sales people depending upon the role of the sales person on the job. Commission is paid out based on the date final payment is received. With QCommission we do some additional tracking up front for allocating commissions to the payee. When a final payment is received, the job is closed. We then import this data into QCommission. QCommission calculates the commission and allocates it to the individuals. We have certain items that are not commissionable and we add an extra calculation for shipping costs. From here, the calculations are exported to a spreadsheet that can be printed out for management and for the payees. QCommission handles all of this complexity in a fraction of the time previously spent. It also provides us with commission reports for each payee and for management.
Inconvénients :
During the setup process we had a few glitches in setting up commissions. I was always able to get quick support to overcome these problems.
its been great
Avantages :
After fine tuning the original software it now meets our expectations. if it wasn't for the Y2K scare we would never have seen this product.
Inconvénients :
when there are issues we are dead in the water, fortunately it doesn't happen too often. even when it does the response time is quick
QCommissions
Commentaires : I have working mainly with Alejandro Vargas & Govind Kumar since I took over processing commissions in 2013. They have both helped me tremendously learning how the program works and what I would be able to do. I was in a position where I had no one here on the job to teach me. We have fixed a lot of problems within QCommissions, making sure things were set up correctly. Then Govind and others in India have helped me get better reporting which has helped our company make better decisions and help our advisors. The revised reporting has also helped me calculate commissions more efficiently. Cellarstone is also in the process of implementing commissions calculations within QCommisions which will really be a big help for me. QCommissions is running better each month I run commissions. I am extremely pleased and anticipate being able to give 5 stars in the near future.
Réponse de l'équipe de CellarStone
il y a 11 ans
Susan, thank you for your comments. We are glad that CRP as a long term customer over many years is successfully using our solutions. When existing people leave and new people take over a lot of institutional knowledge is lost and it is an incredible challenge especially with commissions. We are glad that QCommission made it easy for you to pick up the processing and learn how to use it.
Q Commissions for Cinchseal
Commentaires : I like it. Makes my job easier
Avantages :
The ease of use and the reports are easy to read and professional looking.
Inconvénients :
Adding users and new part numbers and assigning commission percentages to them
Among sales commission solutions: Great Service! Great Price!
Commentaires : I have been working with QCommission on automating our sales commission process. We are a well-known provider of Investment products in the Financial Industry. We have roughly 250 commissionable employees, and many different commission plans. Some are basic flat rates; others are much more complicated. QCommission has been able to set them all up. I have had to change some of the plans to meet business needs right in the middle of the project and QCommisison was very accommodating. My lowest score of 3 on ease of use is probably more to do with the fact that I am not a very technical person. As I get more used to the product it is getting better. When I began this process, I checked out all of the vendors I could. QCommission offers everything I needed at a much better price.
Réponse de l'équipe de CellarStone
il y a 11 ans
We are so happy to provide our sales commission solution for such a well-known and prestigious financial industry firm. We are happy about you choosing our sales commission software after your exhaustive review of all the products in the market place. After more than a year of use, we are thrilled that we are thrilled that you find as an excellent partner!
QCommission Review
Commentaires : QCommission is a pleasure to do business with. From the software perspective, QCommission is a very powerful tool to calculate sales commission accurately and quickly. Finding the perfect fit with time-sensitive efficiency. From the customer service perspective, QCommission provides assistance throughout knowledgeable, responsible, and caring people. I'm thankful to Prem Kumar and Raja Prabu for their incredible customer service suport. I highly recommend QCommission to any growing company that needs detailed commission information . It is a great value to our company.
Réponse de l'équipe de CellarStone
il y a 11 ans
Lori, thank you so much for the great appreciation you have shown us. Your business of high-end graphic design work is complex. We knew you had a very difficult ( nightmare?) manual process that needed to be automated. With invoice line level crediting and profit margin based commissions, the amount of work to be automated was significant. I am glad our team understood all your problems and did a great job of automating everything to your complete satisfaction. Please contact us for any additional help for sales commission plans or any other systems needs.
Outstanding Customer Service
Commentaires : I've been working with QCommission for six years now. During that time, I have experienced excellent customer service from them. They are extremely responsive and sensitive to urgent requests.
Réponse de l'équipe de CellarStone
il y a 8 ans
Hi, Catherine! Thank you so much for taking the time to write us a review. We're thrilled that you're happy with the customer service you've been receiving. We're certainly looking forward to working with you many more years down the road. :)
Great Product
Avantages :
Good Technical Support - support staff are always responsive and provide solutions.
Inconvénients :
Wish I could do more myself. But it is ok with the technical support provided.
Great Support
Commentaires :
We use Q-commissions as an add-on software to QB to calculate commissions. We have different reps with different calculations for each. The programmers did a good job at customizing the program, but I did have initial problems with the configuration due to communication issues. The programmers are in India and have very stong accents and unfortunatly I wasnt able to get accross what I needed. We were scheduled to start implementation in January and we didnt get up and running until October. Once the software was up and running I had great support. We have had changes and the support has been very responsive and super acurate.
This software gives us what we need and is a huge help to our business. We are very happy.
Réponse de l'équipe de CellarStone
il y a 11 ans
Thank you Jenny for your words. I am glad you chose our sales commission software. We try to provide excellent service at a very low cost. We will take your feedback and try do much better. We are particularly happy that our customer service made you happy even with the challenges you faced.
Commission processing is getting easier every month
Commentaires : Time to process commissions has been greatly reduced.
Avantages :
Getting commissions processed is getting quicker every month as I become more proficient. I like that I have the ability to change commission rates per commissioned item, adjust a sales person's draw account on a monthly basis, and can easily generate one-time payouts or deductions for one-off items. Setting up and importing reports for calculation is extremely easy and quick. Once you click calculate, you have your results in minutes.
Inconvénients :
The Draw account is laid out very different on the pay statements from how we showed it on our previous statements. The ending balance is the same, but it is taking my team a few months to figure out how the commissions flow to their Draw balance.
Réponse de l'équipe de CellarStone
il y a 7 ans
Hi Kimberly! Thank you for taking some time from your busy work to write a review for QCommission. We truly appreciate it. I have also forwarded your concern to the appropriate team. Thanks again! :) - Dianne G., Marketing Assistant
Overall the experience up until we went Live was very stressful. We had very specific requirements.
Avantages :
What I like most about this software is the Commission Statements. They are very professional and detailed.
Inconvénients :
There are some administrative functionality that was difficult to figure out on your own due to it being a multiple step process. For example, making a tier change and adding a new sales person. But with that said, QC Support (Yuvaraj) was excellent at guiding us through our issues. We were able to create "How To" procedures after getting the information from QC Support.
Réponse de l'équipe de CellarStone
il y a 7 ans
Hi Mirna. Thank you so much for taking the time to write a review for QCommission. We're sorry for the stress the go-live process has caused you. Please know that I have forwarded your concern to the appropriate team and that we will do our best to make things better moving forward. Thanks. - Dianne Gutierrez, Marketing Coordinator
Best team ever to work with
Commentaires :
Our company went through some software changes this year and it created an issue processing commissions for the sales staff. With some outside help, we were able to hook up with QCommission staff to program us a commission payable software. Though it has been a long process, and we are still working out some kinks, the staff at QCommission has been right there for me each and every time there has been a glitch. They work endlessly to fix the issues. I am confident that we will get this program to the flawless stage very soon. Thumbs up to Karen, Jai, Basha, Arun, Stephanie and all others behind the scenes. They have been great to work with and are always available when needed.
Given the chance to, I would definitely recommend them to any one looking for this type of software. Thanks All!!
Avantages :
that I do not have to figure commissions manually
Inconvénients :
working out the kinks
Réponse de l'équipe de CellarStone
il y a 8 ans
Hi Sheryl! Thanks for taking the time to write us this review. I'll make sure to share this with the team that handles your account so they also know you appreciate their efforts. We look forward to doing business with you in the many years to come! :)