Avis clients sur Canto

La solution de stockage et gestion de nos branding clients

Commentaires : Canto est un logiciel de stockage de nos images / logos au quotidien, nous continuons donc régulièrement à l'utiliser et partager des espaces avec nos clients.

Avantages :

Canto peut directement connecté à Photoshop ce qui facilite grandement nos travaux de retouche. Le service marketing de l'entreprise se sert tous les mois de Canto, avec succès.

Inconvénients :

Pour ce que nous avons besoin de faire (stockage, gestion et retouche des images), Canto répond bien à l'ensemble des demandes; il est peut être simplement un peu cher sur la durée.

Logiciel de gestion de marketing

Commentaires : Je recommande l'utilisation de ce logiciel.

Avantages :

Ce logiciel est un outil Dam ( Digital Asset Management ) . Il est également un système de gestion de contenu et de marketing. Il est aussi un logiciel de branding.

Inconvénients :

Ce logiciel n'a aucun inconvénient à signaler aux proches.

Canto Met all of Our Expectations and More

Commentaires : I think the amount of uses that we have found beyond our standard need case of storing and easily searching our large photos has been numerous. Easily sharing documents and links have been invaluable. Our training department is now using it to provide ongoing training to our teams, we have several portals for different use cases.

Avantages :

Canto has been easy to use and easy to get up and running. The simplicity of having all of our images in one place have been astronomical. The amount of time spent wasted looking for marketing images has been eliminated completely. That was our main purpose for selecting a DAM platform.

Inconvénients :

The only bad thing I can say was our onboarding tech wasn't really the greatest. Her training was not great. She was good at keeping her meetings and the scheduling, but when she was on, she had a hard time keeping track of where she was at with training. There was some wasted time. there.

Effective Tool for Managing Digital Assets

Commentaires : Since there is no longer a need for a middleman, the company may more easily acquire the supplies they require. I also like how it serves as a visual record of the development of the business. It has given us a secure channel through which to disseminate resources like guides and movies to the appropriate parties.

Avantages :

I appreciate the ability to tag objects, store related information, and recognize faces. [sensitive content hidden] has been very helpful, and checking in with him to find out what's happening with Canto never feels like work. The fact that there appears to be an answer to every query I could possibly have impresses me greatly; such materials must have been painstakingly compiled.

Inconvénients :

Working with a single sign-on login can be perplexing for those who are only visiting your site and not contributing or consuming content. Less technically competent users may be confused by the steps required to clear cookies and restart the browser.

Decent product, but would like something better

Commentaires : Overall, our experience with Canto has been decent. I wish they would add the ability to geotag any photo with location info manually. We'll probably switch to a different provider in the next few years if Canto doesn't update and adapt more quickly.

Avantages :

I like having one space for all our photos and being able to share those photos with partners by inviting them to create an account on our platform. It's significantly easier than needing to communicate with 10+ marketing managers every time they need something.

Inconvénients :

Our information changes relatively often so needing to reupload documents all the time is time consuming and exhausting. I wish edits in real time were possible in a format similar to Nuclino. Also frustrating that the content of documents can't be searched for. Additionally, the Geotag feature is amazing, but only if you have your location preset into the camera's metadata - you can't add in locations later which is extremely frustrating and wouldn't be a difficult feature for Canto to add since they already have the infrastructure.

Stay Organized In Style - Great for Multiple Users

Commentaires : Overall the experience has been good - customer service is prompt and helpful and they respond quickly to issues. Overall it serve the purpose of organizing, tagging, filtering, searching, downloading and sharing. The feedback has been positive from other users, so long as they can find what they are looking for (and this is due to whomever is in charge, tagging, and doing the organizing). This is not a product that will take care of itself, you need an administrator that is working in the product on a regular basis to make it work.

Avantages :

We decided to use Canto because of many features including the design, customizability, customer service, large thumbnails, organizational structure, tagging feature, and portal for outside consumers.

Inconvénients :

You really need an organized person to keep this DAM working for everyone in your company/business so that the organizational structure makes sense. The less cooks in the kitchen, the better - one person should really spearhead the overall design, tags and org. Overall it works for High-Ed. Must pay attention to the little things (like expiring links to photos or albums) - can get tedious and redundant where you need to fix links if you don't pay attention to these things in the beginning.

Canto is a step ahead and in some ways almost too good to be true!

Commentaires : My overall experience with Canto up to now is amazing! We have made it possible to combine information from all our company departments and combine them to be helpful to anyone needing something.
There is not much else out there that will be any better or do any more for you. Its perks are endless and they stand behind their software!

Avantages :

There are many things that I like best about Canto, but I will definitely say I love that our ability to store and access so much more data and information and be able to access it easier is a huge plus! I love the Canto has the ability to upload and view any type of file you may throw at it, CAD/DWG was a big surprise to me but super exciting! I like that Canto has fantastic security behind it and that our information is safe. I like that you are able to give permissions and restrict certain or specific files and information. I also love that you have the ability to enter in so many different tags for one document, file or photo. It makes it much easier to search for because we all know that different people will describe something a little different each time!

Inconvénients :

I wish that Canto was a little brighter when it came to the "smart tags" that it automatically gives when you upload a document or photo. I think there are alot more "common" words or descriptions that could be added to its vocabulary. It would be very helpful for the unexperienced uploader or the person who just isn't good at describing things. It certainly takes some training to navigate and use properly, and you have to get used to how they refer to things differently.

A Good DAM Solution

Commentaires : We originally used personal hard drives and shared network drives for our asset management. Working with vendors for graphics was done via email. We've been able to transfer most of that over to Canto now. A week after launching Canto, HR came to use looking for photos of colleagues. Previously this would've taken hours to find what they were after. However, the AI Smart Tagging made it very easy to do a search for "people", then we added a couple of filters. Within minutes we had hundreds of photos that we sent to HR.

Avantages :

Interface is very intuitive. There is a really good balance between having a turnkey solution and being able to customize things. Custom tags and multiple ways of tagging assets was my biggest priority. There were a few solutions that provided more customization, but would've required more oversight as well. Our small team didn't have the bandwidth for that. Ability to create portals and upload links has been a gamechanger for us in asset distribution and collection. Just hosted a large community fundraiser. We gave each photographer an upload link with the option of some quick tags. We had thousands of images tagged and uploaded into the platform effortlessly. This used to be very time consuming for us.

Inconvénients :

Facial recognition is pretty weak. They are the larger customer of AWS facial recognition tool. If Canto switched to Google's tool, I feel it'd be much more reliable and function the way it's intended to. As of now, we just opt not to use it. Support could do a better job at recognizing the shortcomings of their product and recommending product enhancements. I often have to request multiple times for something to be an enhancement. I haven't had any follow-up yet, so not sure if they're going to implement things though.

Honest review of Canto

Commentaires : We've had a good experience with Canto. The best part is the company listens to its users and creates new features based off of the input. I have been responsible for a number of features in recent releases.

Avantages :

Canto is very well designed and easy to navigate.

Inconvénients :

Everything can always be cheaper, but Canto prices are competitive.

Top Tier DAM

Avantages :

Canto is extremely user friendly, straight forward, and a great value. All support is provided in-house and they go above and beyond to resolve issues.

Inconvénients :

There is not a feature that Canto doesn't offer. CDN performance with faster loading would be my only suggestion.

Manage your assets safely and easily.

Commentaires : I'm very satisfied with Canto, it is a great evolution in our ways of work.

Avantages :

Canto is very intent and its automations allow you to easily locate files.

Inconvénients :

The lack of integration for importing files.

Great Value DAM

Avantages :

The ability to create custom fields, manage our database, and our workflows.

Inconvénients :

There were some difficulties getting our previous library and the data associated with each asset moved over. However once we got that done it has been a much better library experience than our old DAM.

Saves time - very easy to collaborate + share and receive files online

Avantages :

Several features have really simplified my photo management role. Metadata is customizable to your needs - and while it takes careful thought initially, when set up is easy to apply. 'Upload links' allow outside people to add photography directly to the system in a controlled manner - this has significantly helped with timeliness and ease of receiving photography. I love the branding portal, and the versioning capabilities. I also love the Facial Recognition feature - no more tagging the same people over and over. The company consistently improves the software and innovates - releasing frequent feature updates.

Inconvénients :

While it is fairly intuitive, there are aspects (of the portals for example) that need to be explained to a new user - this can be time consuming. I have been frustrated that new features are sometimes expensive paid add-ons, even when they were discussed as 'coming' during the research process (features I thought would be included with upcoming releases). As much as possible, try to envision future features you will need and consider that in your contract discussions.

Canto makes DAM a breeze

Commentaires : Canto has allowed our organization to better manage our digital assets, which in turn saves time and money. It can be extremely time consuming searching for images on a shared drive, but the search and tagging function on Canto helps our employees to be able to find images quick and efficiently. Sharing photos with external partners and stakeholders also used to be time consuming, but now we are able to share photos instantaneously through the share link or through the partner portal, allowing for external partners to feel like they are in the loop.

Avantages :

Canto was extremely easy to implement into our business. Previously, we stored all of our photos/videos/files on the shared drive, external hard drives and servers. Canto has allowed us to ensure all employees who require access to digital assets have access to them, regardless if they are at the office or not. We really like the convenient options for sharing files with external stakeholders, especially the sharing link. It eliminates the need to upload files to dropbox and worry about storage issues.

Inconvénients :

No cons. Each time I have had a technical issue, the Canto support staff has helped me very quickly and ensured my problem was fixed.

Canto DAM

Commentaires : We use canto to house all of our brand assets, collateral, graphics, videos, etc. Our entire company has access, so they don't need to bother the marketing team to provide graphics for them, they can obtain them themselves. We also have templates available on Canto, so stakeholders can create simple pieces on their own rather the disturbing the marketing team allowing us to focus on higher priorities.

Avantages :

It is very user-friendly. It's visual and easy to navigate. It has great search and filter features. You can send people directly to an asset without giving them access to everything.

Inconvénients :

You can upload a separate cover image; you have to use one that is already in your library; it has to be an actual asset. This is difficult if your fold of assets only contains font or color libraries, the thumbnails have no visual.

Good product for the price.

Commentaires : Generally a good program. Doesn't always work seamlessly and in exactly the ways we would want it to, however, Canto has provided our company with important capabilities for our price point and are responsive when we have issues that arise.

Avantages :

- Easy/intuitive layout and general interface that allows users to search via a search bar or through a more traditional folder layout. - Branding Customization - Customization of the tags/categories to our specifications (custom fields) - Very responsive to feature requests and program is updated with new additions frequently - Curated views allow us to "sort" our photos in an order that makes most sense within an album. - IT support is very responsive to issues. Makes sure to follow up with you to make sure things are functioning correctly.

Inconvénients :

- Integration has been somewhat challenging figuring out how to get the searches to yield results in the specific ways we want. - Wish there were more specific/fined tuned permissions for individual users beyond the main 3 categories - Facial Recognition doesn't work that well and in fact we have stopped trying to use it. Sometimes the photos will be almost exactly the same (head shots for example) and it doesn’t recognize them as the same person or will misidentify. The interface when it comes to both applying and searching through names is also very clunky. Smart Tags – Have not been relevant for our business since most of our photos are of events not products we well. Our smart tags identify things like "human" "clothing" "accessories" which has no relevance to what people of our company will search. We end up having to go in and put in the tags manually.

Canto, where have you been all my life?

Commentaires : It's no exaggeration to say that Canto is My Hero right now! We finished migrating our assets and started using Canto just a few weeks before our US team was ordered to work from home due to the Coronavirus (our international team has already gone through this). I don't think we would have all been able to keep working with the product we were using before. With Canto, our domestic and international teams can work together seamlessly from anywhere. And those of us with access to domestic servers can continue to load new assets that were previously unavailable to our design team overseas. As a provider for the agriculture supply chain we are considered an "essential business" and this is becoming a very busy time for us. I'm grateful we've been able to get up and running so quickly, and that Canto is so easy to use that the learning curve is almost nonexistent. You guys rock!

Avantages :

The best thing about Canto is that it just works exactly the way you expect it to. Even before I went through the official training, I found it super intuitive -- easy to upload files, easy to find them again, easy to use them with a huge range of design tools (we mostly use it with Adobe Creative Suite). Version control is going to be very helpful for us. I’m also stoked that it’s so easy to customize for our workflow. And the customer service we’ve experienced so far has also been top notch -- friendly, knowledgeable, and FAST. Thanks, Canto!

Inconvénients :

Nothing yet! The default settings include a lot of options we won't need, so until we finish customizing the interface it's visually distracting to see them. Still, how can you complain about having "too many" options -- especially when it's so easy to focus in on only what you really want?

Perfect digital asset management software for our company with many divisions and different needs

Commentaires : We´ve been using Canto from canto since ... 4 years in our company. The time before the organization of our marketing material was not ideal. It was a problem to exchange data from division to division (national and international) - we used memory sticks or hard disks. For me, as a windows user, it was impossible to exchange data with a mac user - because we did not use the same network. Data was outworn and there was no version control or right system. Since we use Canto this belongs to the past! The software is extremely customizable and canto reacts very fast and professional to our needs. We`ve created wonderful processes - for example between Canto and jira (a bug- und issue-tracking-system from other software) - for example between our online marketing and graphic design divisions for the creation of web pages or newsletter. I can count a lot of examples :) !!!
We use Canto in processes with external partners like design agency, freelancer, and photographers. They use the improved web client. Since we use Canto we have access to data from everywhere - this is a great advantage. We love the search function based on keywords (in any language).
Canto will be permanently enhanced - the version 9.1 has a great adobe integration. A lot of people in my company use the batch processing function. Also, the comment function is a great advantage. We daily use it and we love it. It has improved our work!

Avantages :

- endless possibilities - answers for every case of use

Canto is absolutely essential for our workflow

Commentaires : We couldn't do what we do without it. I love the responsiveness and friendly nature of the Canto team. This is integral to my creative post-production process.

Avantages :

Canto makes it easy to keep all of our creative assets in one place, and perfectly accessible by team members as well as the full company and clients. I was able to customize my interface perfectly for the needs of my team and our workflow. I am now able to run most of my asset reviews right on the platform, make sure that all assets are current, and organize/categorize appropriately.

Inconvénients :

I still end up using Vimeo for my video versioning and review process. But I upload the final assets to Canto. That said, I wouldn't be surprised if Canto rolled out a video review tool in the near future. Their developers are always listening to the customers' requests. It isn't unusual to ask for a little feature tweak and then see it implemented in the next build of their software. Incredible.

Open Up Your Drill-Down File Library

Commentaires : Overall, we had a digital library that was just too large to handle--Canto was a great choice to solve our problem.

Avantages :

Where traditional file explorers used natively in Windows and Mac fall short is when you have files that aren’t linear—they are best found by searching for them through multiple different routes. File explorers do not allow for that, and instead rely on user memory to find the correct folder and drill down into the correct location. Finding photo’s or videos when you have a large library, especially when many of the assets are ones you didn’t take, becomes almost impossible without a tool of some kind. Canto swoops in and allows users to ditch the folder method of organization and instead rely on keywords, tags, and other metadata to quickly search and find what you need.

Inconvénients :

Canto's different method of organization and searching means that you have to diligently fill in every tag or missing piece of information for every asset you upload into the system; if you’re looking into getting Canto, that likely means you have thousands or more files that you now need to individually update. On top of that, certain fields and UI choices feel a bit clunky, which hurts the most when it bogs down the uploading process.

Canto is a great digital asset manager for the price!

Commentaires : We just signed a contract extension with Canto becaue we have been very happy with the service they provide. They are alwasy willing to take our feature requests seriously and are always working to make sure we are getting the most use out of the tool as possible.

Avantages :

The three major items that drove us to choose Canto as our DAM were the friendly and effective customer service, their ease of setup and customization, and their constant drive to update and make their software better. Both our account manager and the Canto IT team are quick to respond and always willing to do what is needed to help us achieve what we need.

Inconvénients :

We had some issues early on in the setup/implementation phase as we didn't feel like we were provided with adiquate information as to what was needed for our trainings. However, once we got into the process things became more clear and everything went smoothly.

Easy to use for file sharing

Commentaires : Overall we are happy with the SaaS and it works for what we need it to do. Great for storage and useable across different fields.

Avantages :

Easily upload images directly or lock down to contributors so that any uploads need to be approved. Being able to sort projects by files and create specific jobs within those makes organization easy.

Inconvénients :

This needs an app - this is difficult to use from a mobile device and an app would put it over the edge.

Canto is a very user-friendly DAM

Commentaires : Overall, Canto has been a great DAM to use and their customer service is very responsive. I would recommend this to other image professionals.

Avantages :

We moved our image library over to Canto about 2 years ago and I have found it to be a reliable and easily navigable platform. It's very easy to use and out of the three DAMs I've worked with, professionally, it's the easiest and most straight-forward interface.

Inconvénients :

I have very few complaints. I would love it if we could customize the branding of the platform a little more and it would be nice if there was an option to make the lightbox preview files were a little larger. (There is an option to make them larger, but the difference between the smallest view and the largest view is negligible.) There is also an issue trying to rename files once they have been uploaded. That still doesn't work. If you need to rename a file, you'll have to rename outside of Canto and re-upload.

A "DAM" good decision! So much better than Dropbox

Commentaires : Canto has really helped our business with the management and dissemination of digital assets. This had long been a pain point for us. I researched a lot of DAMs on the market but couldn't justify most of their pricing. Canto accomplishes what we need at a great value. While the UX can sometimes be a little challenging, I've seen continuous improvement since signing with them, which tells me they're listening and investing in their product.

Avantages :

The best part about Canto, for us, is the Portals feature. They're perfect for us to provide individual dealers with the authorized assets they need, while keeping our internal non-client ready assets separate. We also love the self registration feature which allows us to control who is able to gain access through an invitation code.

Inconvénients :

The UX is not always intuitive for new users. It's unique from other similar products, so there can be a learning curve for the less savvy. Our customers are less technologically inclined, and don't always understand how to do the basics. It takes some training to catch them up to speed, but afterwards, they're usually able to fend for themselves.

Basic Features at a Fair Price

Avantages :

Easy to use, great for collaboration with both external and internal team members. Ability to add custom fields for storing metadata. The search feature is great.

Inconvénients :

It's on the expensive side for covering just our basic needs.