Avis clients sur iContact

iContact helps me be successful at my job

Avantages :

iContact is a very user friendly product for anyone. My company sends thousands of emails a week and we are always very pleased with how easy it is to create an email and send it immediately. I also really enjoy the dashboard, it helps me keep track knowing what emails have been sent and what emails I have yet to send. i also appreciate that iContact technology can delete any duplicate people in a contact list. That saves me time from having to go through thousands of people making sure I don't have any duplicates. My customer support is also amazing. My iContact rep. is always so good about getting back to me when I have questions or concerns.

Inconvénients :

Sometimes when I am creating a contact list in iContact, I have several excel sheets I need to upload to that one contact list...iContact doesn't let me select multiple excel sheets to upload at once, I have to do one at a time which takes a lot of extra time for me to do. I also wish I could delete more than one contact list at once. On the "upload contact" box, I want to be able to see the whole title of my contact list. Sometimes iContact cuts off my list title if it's too long, I would like to see the whole title...

icontact rev

Commentaires : It is a good product, easy to use, user friendly and allows us flexibility to do most things,

Avantages :

Ease in using the product - launching, etc., maybe we hasve been tamed to use this product and have gotten used to it; maybe there are other better products on the market, but the fear, cost, time of leaving icontact to explore another one, shudders me.

Inconvénients :

Customer contact support, working remotely, not that very interested in helping.

iContact is easy enough to use for our mass email needs, but I feel that it could be better.

Avantages :

The new email templates are nice and easy to use once you get the hang of it. The analytics and insights are helpful in gauging how many people are seeing our messages. I also like the ease with which we can add and remove contacts.

Inconvénients :

The new templates are easier to use than the original email layout, but there are an awful lot of steps in the formatting. I feel like that process could be streamlined. Also, I understand that our account doesn't allow for tons of file storage, but it would be nice if the individual file/asset upload size was a bit bigger. I also think that there could be a more user-friendly way to re-verify contacts. We have over 8,000 contacts we email regularly but the process to re-verify contacts to keep our lists healthy is really confusing.

iContact: Robust and Iconic Email Marketing Automation Tool

Avantages :

With iContact, I am able to create, customize and send high volume outbound marketing emails which generate quality leads.

Inconvénients :

I slightly dislike that iContact lack website builder tools.

A more frugal and efficient option than other competitive offerings.

Commentaires : Good (cheaper) alternative option for email campaigns over competitors.

Avantages :

Ease-of-use, template design (copy/paste) was simple and straightforward, email/lead file management was easy, and good customer support.

Inconvénients :

Ability to change/edit existing templates required extra support.

iContact for Email Marketing Automation

Avantages :

Ever since ai started using iContact, it has never been daunting to carry out marketing strategies by creating, customizing and sending high volume outbound marketing emails.

Inconvénients :

I can’t complain since iContact accomplishes all my needs everyday I use it.

iContact: Email Marketing GURU

Avantages :

It is way too easy to create and customize marketing emails with iContact.

Inconvénients :

I have used iContact for an extended duration now and it barely fail to accomplish my needs.

iContact Review by Head Operations & Sales

Avantages :

I am able to create, customize and send high volume outbound marketing emails with iContact.

Inconvénients :

It has been way too good that I have never come across any challenge.

iContact issa Robust Email Marketing Automation Program

Avantages :

iContact offers a lot of free templates that makes it easy to create and customize marketing emails.

Inconvénients :

Everything I perform with iContact suits my needs.

Ease of use and you can save money

Commentaires : It has evolved into a great program on par with competitors in all my functions.

Avantages :

I can create, customize, and send many outbound marketing emails that produce quality leads. Contact management is easy to use, adding and deleting contacts and creating groups.

Inconvénients :

I also hope that support for solving email problems will be expanded to various platforms and viewers. Also, I would like to connect multiple social media accounts.

iContact Review

Commentaires : Overall, my experience with iContact was highly satisfactory. The robust email marketing features and automation capabilities made it a powerful tool for executing effective email campaigns. The intuitive interface and user-friendly design made it easy to navigate and utilize the platform's functionalities. The analytics and reporting features provided valuable insights that helped me optimize my email marketing strategies. While there were some limitations in terms of integration options, it did not significantly impact the overall experience. I found iContact to be a reliable and efficient solution for my email marketing needs, and I would recommend it to others seeking a comprehensive email marketing platform.

Avantages :

One of the things I liked most about iContact was its robust email marketing features. The platform offered a wide range of tools for designing, creating, and managing email campaigns. I particularly enjoyed the drag-and-drop editor, which made it easy to customize and personalize email templates. The automation capabilities were also impressive, allowing me to set up automated workflows and targeted campaigns based on user behavior. Additionally, the analytics and reporting features provided valuable insights into campaign performance and audience engagement.

Inconvénients :

While iContact had many positive aspects, one thing I liked least was the limited integration options with third-party platforms. Although it had some popular integrations available, there were certain specific applications or systems that I wished I could seamlessly connect with iContact. Having more integration options would have made it easier to synchronize data and streamline processes across different platforms.

User friendly, Customer service very helpful

Commentaires : I can set up emails to go out before I go on vacation or take a day off and set up the time for them to go out. Linking our website, blog, emails to the email blast

Avantages :

Images easy to upload, change colors of them. Link to social media accounts. I copy and past from word and it uploads easy. Contacts- i like having different lists so I can email just that list/group

Inconvénients :

I would like to Link multiple social media accounts. Facebook linked in twitter. i would also like Pinterest and Instagram on the social sites. Maybe i can do this but i just thought of can I do a timed post to just social media? Also tagging others on social media before I send out the email. Just thoughts. other service could be sales leads

iContact Helped Improve Deliverability of our Emails

Avantages :

I have been working with the iContact Premier Services team to build a suppression list and implement a reengagement campaign. This is helping our emails reach the inboxes of customers and prospects that had stopped receiving our emails. The Premier Services team has been great to work with and have been so helpful with building and executing strategy.

Inconvénients :

The new email editor is a big improvement but still feels a bit clunky. I also wish there was an easier way to manage bounces - figure out why contacts are bouncing and resolve the problem.

Email Marketing Optimization Tool

Avantages :

Traditional marketing strategies are tedious, expensive and time consuming. iContact makes it easy to create, customize, send and manage email deliverability.

Inconvénients :

Unlike alternatives such as Constant Contact, iContact lack website builder tools.

User Friendly

Commentaires : iContact is an ideal solution for me to organize my contacts and make sure that I'm communicating with them in the most efficient way.

Avantages :

'm really enjoying using iContact as a full-fledged communication tool. It's simple to send out emails and messages to my contacts promptly, plus I can tailor the content to suit my requirements. Moreover, the customer service is excellent, always responding quickly and being helpful. Additionally, I'm impressed with the range of features that come with iContact - such as contact segmentation, email automation, and the analytics tool. The analytics feature is especially helpful, as I can keep tabs on who opened my emails, and from that data, I can make informed decisions about upcoming campaigns.

Inconvénients :

I have no complaints about the product so far.

iContact lets businesses manage multiple mailing lists and social media accounts with relative ease.

Avantages :

I appreciate the ability to maintain a large number of segmented mailing lists. It's easy to view and compare engagement at a glance through open and click through rates. AB testing is easy and efficient.

Inconvénients :

Email builder can be a little restrictive, I'd prefer more freedom and flexibility. Support are US based and support for premium users is restricted to relatively limited times for those of us based in Central Europe. Unsure yet whether iContact are GDPR compliant/

My experience working with iContact has been extremely positive!

Avantages :

Building workflows is incredibly easy. They take the mystery out of building comprehensive automated workflows that make a marketer's life easier. And the support is amazing. My company's Strategic Advisor is helpful and eager to answer any questions she can. If she doesn't have the answer, she always takes the time to think it through and get back to me with solutions.

Inconvénients :

We're having some issues with open/click discrepancies, which is frustrating, but Strategic Advisor assures me the support team is working on a solution. I'd like access to more comprehensive analytics. Strategic Advisor pulls monthly reports for me, but I'd love the ability to pull these reports myself.

Incredible Support, always available via PHONE if needed.

Commentaires : One-on-One support, ability to save templates, monthly projects.

Avantages :

It's practically point and click - if it's not, a simple phone call and it becomes that! I love having a 'person' connected to our account - so I may frequently utilize their expertise. Many other companies do NOT offer phone help - which is a deterrent.

Inconvénients :

I do wish integrating forms into our website is easier - but it seems to be a hassle. Mainly because we've spent over a year creating our own forms to find out it isn't compatible with iContact. We're working on a solution but it is tiresome.

Saved us a lot of money!

Commentaires : Received same level of service from competing ESP for 1/4 the cost.

Avantages :

Our e-mails always get into the inbox, and we have a dedicated account manager. We've saved by switching from a competing ESP. Received same level of service for 1/4 the cost.

Inconvénients :

Difficult to get account issues taken care of when your account manager is out of the office. Difficult to do real time segments. For example, if I want to exclude anyone who has not opened any e-mails in the past 180 days, there is not a way for me to create a segment based on that criteria that updates on its own, that is, if someone who was on the 180-day non-opener list decides to open an old e-mail, they should automatically drop off that list. Similarly, someone who was not on the non opener list yesterday who hits 180 days without opening today, should be added to that segment. Other ESPs have this ability.

Easy to use!

Avantages :

The ability to schedule emails to go out over the weekend. When I am home relaxing, the software is reaching out to qualified candidates on my behalf.

Inconvénients :

When I send myself a test message from iContact or send a test message to a co-worker in the same office, probably 50% of the time, the test message is found in our junk mail.

This product brings you from the 1980"s to the year 2017 in a flash!

Commentaires : It is helping me make more money with less Employees.

Avantages :

This product is very easy to use. Upload an excel file or files and GO! It is easily organized by any criteria you decide and uploaded so you can start using immediately. I love being able to email a 1000 or a 100 clients in one email blast. It is making me money. :)

Inconvénients :

The DO NOT CONTACT feature. We should receive at least one email asking us to remove from a database before being placed on DNC.

Great tool!

Avantages :

I love the flexibility this software offers. The drag-and-drop capability makes it possible to create any look you want, and the ability to reuse content from previous sends has made my life easy. We can also manage any number of separate client folders for sends on their behalf. The support team is great and our strategic account manager has been a fantastic resource for understanding the analytics and recommending ways to improve our stats.

Inconvénients :

Some of the capability can be tricky as a new user, so that makes it difficult to have others step in and be able to quickly create messages. Training is key. I also wish there was a better way to connect our internal contacts database with the iContact database, right now I have to manually upload contact lists regularly.

Easy to use

Commentaires : All things considered, IContact was the ideal choice for me, as it enabled me to create effective email campaigns with minimal effort.

Avantages :

I found IContact to be an incredibly user-friendly email marketing service. Its user interface was easy to understand, making it simple to create, customize and personalize newsletters and forms. I was especially impressed with the drag-and-drop design feature that allowed me to produce attractive campaigns quickly and efficiently.

Inconvénients :

I can't think of anything that I disliked about iContact. It's a great platform for managing email campaigns and building relationships with customers.

great tool for business marketing

Avantages :

easy to use, keeping changes without saving

Inconvénients :

not enough options (template),not available report of users who opened or not . It would be helpful to have option of 6 month inactivity to easy remove inactive accounts. Also you count one person as 2 or 3 if i put it to different lists. It's the same email and should be counted as 1.

As a user of iContact for 8 years now, we are true loyalists of the product.

Avantages :

The software is easy to use, even for the most novice of users and advanced pros. We can create beautiful emails for every project big or small. Our account houses over 22,000 emails in our data base and we've never been concerned about the safety of our account knowing iContact is a robust program that takes our clients confidentiality at the top of its priorities. The software is easy to learn, so easy, we even train our interns on the program so they can help with all of our email marketing. The analytics are easy to read and give full detail on all of the insights of each email we send.

Inconvénients :

You can have multiple people signed into the account at once, but you don't know when someone else is signed in.