Avis clients sur SpeedLine Pizza POS

par SpeedLine Solutions

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Note moyenne

  • Note globale
    4,7/5
  • Facilité d'utilisation
    4,5/5
  • Service client
    4,2/5

En savoir plus sur SpeedLine Pizza POS

SpeedLine specializes in the unique point of sale needs of pizza and delivery chains.

En savoir plus sur SpeedLine Pizza POS

6 avis affichés

Ben F.
Delivery Driver
Restaurants, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 14/12/2018

"Great POS system for your restaurant "

Commentaires: The experience with Speedline has been great, it has allowed us to expand our sales volume and overall business.

Avantages: Does a great job of saving customer information, even detailing their total purchase amount to date and their precious orders. There are rarely issues but when there are, the customer service is prompt at resolving it.

Inconvénients: Could have a few more advanced features, like an app dispatch system to help out with delivery efficiency but that's just a bonus feature, everything else is fine.

  • Provenance de l'utilisateur 
  • Publié le 14/12/2018
Chase V.
kitchen Manager
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 21/03/2018

"I use this daily with my job"

Avantages: This software is a great system when using it daily. They have a great system when selling things and creating orders.

Inconvénients: The software can be a bit of a problem when trying to customize it to your store. I feel that they could do better with the customer customization.

  • Provenance de l'utilisateur 
  • Publié le 21/03/2018
Andrew M.
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    2/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 03/10/2016

"A number guy's dream"

Commentaires: After using 5+ POS systems extensively, Speedline ranks as the best to me for one reason: the amount of information it collects. Want to know how many people ordered a cheese bread from 5-6 on Tuesdays in September? No problem. Integrated scheduling and food product information really makes it easy to optimize and manage your labor and food costs. It looks and feels a little archaic at times, and gathering some of the mountain of info it collects can be tricky until you get used to it. Day to day operations are a little redundant, such as having to select a quantity for every single item ordered when 99.9% of the time you are selecting one of each. Back office changes are definitely NOT user friendly compared to other POS systems. Changing a price, adding a coupon, or adding new menu items is very, very difficult compared to other POS. I have never had Speedline "crash" when running reports, which is a common problem with every other POS I have used. The customer support can best be described as unwillingly helpful. It often feels like I am talking to someone that secretly despises me, and sometimes they seem truly apathetic to whatever issue you may have. Overall, if you are the type to make use of back office information, Speedline is a must have. If you are looking for a product where you can do everything yourself, I suggest looking elsewhere.

Avantages: Back office information and never crashes.

Inconvénients: Very redundant at times.

  • Provenance de l'utilisateur 
  • Publié le 03/10/2016
Jeremy H.
Instructional Design Manager
Restaurants, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 03/10/2017

"Good solid pizza point of sale system"

Avantages: It seems to work, is fairly user intuitive, so easy to train new staff on it. Can do many things. Easy to design menus with.

Inconvénients: Features take a while to get developed. If you're not a "large" customer with them, your ideas don't mean as much, even when they are good ideas.

  • Provenance de l'utilisateur 
  • Publié le 03/10/2017
Julie F.
Manager
Produits alimentaires, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 14/11/2018

"Good program"

Avantages: It is really easy to use. Most of the things are step by step and simple.

Inconvénients: Sometimes the program can be glichy but customer support is always very helpful

  • Provenance de l'utilisateur 
  • Publié le 14/11/2018
Nancy M.
mgr
Restaurants, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 05/01/2019

"great software"

Avantages: easy to use does make the job simpler and convient

Inconvénients: if there is a problem sometimes is a wait calling support but the nice thing is they can remote control the computer to fix the problems

  • Provenance de l'utilisateur 
  • Publié le 05/01/2019