Avis clients sur AutoDealer Plus

En savoir plus sur AutoDealer Plus

Conçu pour aider les concessions automobiles à fonctionner de manière efficace et performante, il inclut le financement et l'assurance, la comptabilité, le décodage des NIV, etc.

En savoir plus sur AutoDealer Plus

Avantages :

Vehicle Local Market Pricing tool very useful.

Inconvénients :

There is really not much that I can think of, because whenever I have a problem they are able to address it.

AutoDealer Plus - Notes

Note moyenne

Facilité d'utilisation
4,9
Service client
4,9
Fonctionnalités
4,9
Rapport qualité-prix
4,9

Probabilité de recommander le produit

9,7/10

AutoDealer Plus a reçu une note globale de 4,8 étoiles sur 5 d'après 31 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (31)

Todd
Todd
Founder/CEO (É.-U.)
Utilisateur LinkedIn vérifié
Automobile, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best All-In-One DMS solution out there.

5,0 il y a 5 ans

Avantages :

The accounting side is dummy proof and simply does not allow for errors. It's great having everything on one platform.

Inconvénients :

Lacks integration with other softwares. The CRM is still a work in progress and there is not a desking feature.

Réponse de l'équipe de asnSoftware

il y a 5 ans

Hi Todd, we're very grateful for your ongoing support of our products. We do offer special integrations with third parties when requested, but this may come with an associated cost as you know. We seldom get these requests since ASN offers a very complete package that meets the needs of most dealers. We also understand how overwhelming it is to learn about the many new features constantly being released when dealers are not accustomed to such a comprehensive system. Furthermore, many users still have a comfort zone with prior systems that can pose a challenge until they get familiar with the way our system is designed. You are correct in that our CRM remains a work in progress, as is everything else we do. We are not satisfied or settled with anything being permanent; our goal is to constantly evolve. If we hear a better way of doing anything, we listen and strive to deliver it. We will reach out to find out what features you'd like to see in our CRM that are not available yet.

Jon
VP (É.-U.)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Awesome DMS system! Would recommend to anyone.

5,0 il y a 5 ans

Commentaires : It has allowed our dealership to double in size over the past three years.

Avantages :

We have been in business for 23 years, and for most of those years we used Automanager as our DMS. We had Quickbooks for accounting which was always inefficient having to duplicate almost everything from Automanager into Quickbooks. A few years ago I realized Automanager just was not cutting it, and that is was ultimately preventing us from growing. We needed an integrated accounting system to streamline operations, one click printing for all contracts and disclosures, customized reporting, route1 integration, etc. We also have an in house financing company which was growing, but did not have the software to scale. Now we have a web portal where customers can go online to pay (before it was cash or check), automated credit reporting (which was a manual job before), and much more. Without ASN Software we would have had to hire several people simply to manage the data entry and inefficiencies associated with the old software. When we switched to ASN Software we were selling 60 cars a month, and not even three years later we are averaging double that. It certainly would not have been possible without ASN Software. There is so much more that I do not have time to talk about. If you are thinking about switching to ASN Software and would like some advice, feel free to contact me. Jon Hart

Inconvénients :

There is really not much that I can think of, because whenever I have a problem they are able to address it. The one thing I would like to see added would be automatic printing of open recall notices for vehicle that have open recalls.

mahde
GM (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Fits our needs

4,0 il y a 5 ans

Commentaires : Book keeping is simplified

Avantages :

Easy to use custom reports very useful KBB integration is useful MMR values are useful Vehicle Local Market Pricing tool very useful

Inconvénients :

Change log not always accurate New updates change user settings ( after updates I need to set my personal preferences) No way to do vehicle purchases from public ( I have to use trade-in paperwork) Trade-in vehicles sometimes get mixed in with vehicles posted online

Réponse de l'équipe de asnSoftware

il y a 5 ans

We appreciate all the reviews that we receive. We were not aware of any customer support inquiries about the cons you listed. We know you are a relatively new user with AutoDealer Plus, so we would like to take this as an opportunity to schedule a training session to go over the change log system and printing purchase documents for public transactions, among the other issues you noted.

Michael
Vice President (É.-U.)
Comptabilité, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I have enjoyed working with ASN Software for 8 years as a dealer, a flooring company and a lender.

4,0 il y a 5 ans

Avantages :

The integration. Just by entering correct information and processing you are making the accounting entries necessary to keep accurate financial statements. Many sources of information (book values, vehicle history reports, etc) are a button away. Processing CC or ACH payments is very easy and one step. Custom reports are available that give you access to the data you need. The constant adding and refining of ADP shows the commitment that ASN Software has to making it easier for my company to do everything we need to do on one platform. They are always happy to hear an idea that would be helpful and many of my suggestions are part of the software today.

Inconvénients :

I can't think of Cons, just a fair warning. There can be moments of frustration. It's software and therefore has its limitations and glitches. Your staff must be thorough to see some of the benefits. One must understand what the software can and can't do. The accounting is made so easy for those who know it, but if you don't have an accounting minded staff or great training, your own staff can make mistakes that make more work for you trying to figure out what went wrong. Garbage in, garbage out. A strong accountant who knows their debits from their credits is necessary to really make this product shine.

Marc
Accountant/ Business Consultant (É.-U.)
Comptabilité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Of all the platforms my clients use, this is by far my favorite.

5,0 il y a 6 ans

Commentaires : Faster, cleaner more accurate month-end and year-end close. Better data and trend analysis. Cleaner audits from integrated processes and system controls.

Avantages :

AutoDealer Plus has developed tools that adapt to the ever-increasing regulations of the automotive industry, and they've done so in a comprehensive way. While not all of my dealer-clients have made the transition to AutoDealer Plus (although I continue to encourage them to!) they all face the same challenges. Dealers utilizing the full-functionality of AutoDealer Plus have many clear advantages over those who aren't. The accountant in me loves the integration that brings sales, finance and bookkeeping together and the consultant in me loves the built-in compliance tools. What do I like most? The fact that this software exists!

Inconvénients :

I've had the unique pleasure of using this software as a sales manager, F&I producer, Controller, and now as an accountant and advisor to dealers across the country. I haven't found a problem that the software couldn't address and I'm confident that if I ever do, the team at ASN Software will already be developing a solution.

Curtis
Office Manager (É.-U.)
Automobile, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Helped save our dealership

5,0 il y a 3 ans

Commentaires : This is Curtis @ Hamilton Auto Sales. I just wanted to send you a message to let you know how much [SENSITIVE CONTENT HIDDEN] help me and our dealership.
We were facing some really difficult decisions with the Covid-19 pandemic.
[SENSITIVE CONTENT HIDDEN] actually took the time and did pretty much a 3 way call with our accounting firm to go over all of our options as far as PPP and SBA loans that were available for our dealership.
I am certain she brought him up to speed on a lot of things even he didnt know.
Saying that.......I cant thank [SENSITIVE CONTENT HIDDEN] enough for all the help she gave me.
I'm pretty sure that was something she didnt have to do !!
In closing, I would like to once again say how great she was with all of her knowledge and dedication to making sure that our dealership was up to date with our options for funds. Also, we were able to take advantage of both grants (loans) in our area and I have to think that [SENSITIVE CONTENT HIDDEN] was a big part of that. Thanks to ASN and [SENSITIVE CONTENT HIDDEN] for keeping us a float, Curtis

Avantages :

Easy to learn and seems to have everything you need

Inconvénients :

Its the only software I have ever used. Nothing to compare to.

Réponse de l'équipe de asnSoftware

il y a 3 ans

Curtis, We appreciate your business and your post here. ASN support team is always happy to help our valued members of ASN dealer network. Best!

Jon
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Support before the sale, during, and after. This is how a software company should be!

5,0 il y a 5 ans

Commentaires : It has made all of our departments work together perfectly. Much easier to use anything we have previously had.

Avantages :

We have a dealership with about 27 employees. Parts, Service, and Sales. We came from a nightmare of a DMS. Within four months the other DMS had our dealership turned upside down. I felt there was not going to be any options that could fix the mess we were in. That's when I started looking for another options. After reading some great reviews I reached out to ASN. Cust support began the sales process and to this day still reaches out to me all the time just to check on us. The program does everything we could ever ask it to do and more. Its so easy to use and there is a video tutorial for every screen you go into. I expected to have weeks of training invested into setup. That was not the case though. Most of our employees watched a few videos and were up and running. It was very seamless to say the least. For things we needed to set up. The call support center is top notch. Every support call I have made we have had handled while on the phone or shortly after. I love it. As soon as I call in they say. " Give me a connection". It is such a breath of fresh air. I use to have to watch the old DMS company stumble threw support manuals and by the end I felt I was helping them more then they were me. Not with ASN they have some real talent on their staff. I am so thankful to Carlos and the rest of the staff. I honestly can not express how happy we are with the program. We will be long time customers for sure. Please feel free to call me with any questions. Jon Davis Golden Motors

Sandra
President (É.-U.)
Services financiers, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

ASN Software's AutoFinance Plus is our support software for all our needs as a finance company

5,0 il y a 5 ans

Commentaires : Benefits - it's a complete package from the start to stop of a loan.

Avantages :

The ASN software is everything to like (or better yet, love), about our business as a finance company buying automotive loans. We have been using ASN Software's AutoDealer Plus and now AutoFinance Plus since its inception in 1999. It has grown to be a very strong software, always leading in technology that allowed our finance company to grow and flourish with them. We purchase loans online from dealers and the loans download directly into our side. Customers enjoy 24/7 online looks as well as payments. We can pull credit and we report credit. The accounting is so transparent and easy to use. Reports are many and valuable, with checks and balances throughout the program. The ASN Software is thorough and capable. We love it.

Réponse de l'équipe de asnSoftware

il y a 5 ans

We owe so much to AAC's team to help us build and improve so many awesome features. ASN is truly a superior software, 2nd to none, for such participation for last 20 years. Thanks.

Sandra
President (É.-U.)
Services financiers, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The complete software for BHPH, auto dealers, finance companies and more

5,0 il y a 6 ans

Commentaires : We've been using the ASN Software since its inception and have enjoyed the amazing growth it has had. ASN Software is constantly pushing the envelope to become better and stronger and ahead of its time in technology and creations, paving the ways and means in its efficiency and solutions, allowing our business to grow and flourish. We buy loans online , requiring no data input from our side; it's taken from the dealer side directly to our site. Our customers enjoy 24/7 online looks as well as the availability to make online payments, which are then automatically entered into their client accounts. Transparency is amazing; there are checks and balances throughout the program. ASN Software has thought of everything ahead of our time to make our work slick and easy. We love it.

Avantages :

Its completeness, its thoroughness, its ease of use, its complete checks and balances.

Inconvénients :

I have no dislikes whatsoever.

Ched H
President (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My company has been representing ASN Software since 2015 and its a great partnership for my clients

5,0 il y a 5 ans

Commentaires : Provide a high quality product to my client base and it helps to expand my company, Patriot Automotive Consulting into new market areas. As an representative with Endurance Dealer Services as well it creates an awesome duo of products and services for dealers & lenders.

Avantages :

ASN can provide the most customized features to an auto dealer or lender in the software business. The ROI is Massive with the internal savings with ASN Software. ASN Software backs up the clients data in the cloud and on a the client's server for superior security. Also the customer support is great but not much customer support is needed due to the stability of ASN. The partnership with Endurance Dealer Services is great with EDS's awesome VSC & GAP program plus ASN Software will reward the dealer or lender with monthly fee reductions by using EDS inside of ASN.

Inconvénients :

This is the best DMS on the market, my only concern is as the selling representative the software is not well know on the east coast yet. However in due time, ASN Software will be well know and growing on the east coast.

williams
md (Nigeria)
Produits chimiques, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Perfect DMS system! Would endorse to anyone.

4,0 il y a 2 ans

Avantages :

We have been doing business for a very long time, and for the vast majority of those years we utilized Automanager as our DMS. We had Quickbooks for bookkeeping which was consistently wasteful copying nearly everything from Automanager into Quickbooks. A couple of years prior I understood Automanager just was not cutting it, and that is was eventually keeping us from developing. We required a coordinated bookkeeping framework to smooth out tasks, a single tick printing for all agreements and exposures, tweaked announcing, route1 mix, and so on We likewise have an in house financing organization which was developing, however didn't have the product to scale. Presently we have a web-based interface where clients can go online to pay (before it was money or check), robotized credit announcing (which was a manual occupation previously), and considerably more. Without ASN Software we would have needed to employ a few people essentially to deal with the information passage and failures related with the old programming. At the point when we changed to ASN Software we were selling 60 vehicles per month, and not so much as after three years we are averaging twofold that. It unquestionably would not have been conceivable without ASN Software. There is a lot more that I don't have the opportunity to discuss. In the event that you are pondering changing to ASN Software and might want some guidance, don't hesitate to get in touch with me. Williams Thompson

Inconvénients :

There is truly very little that I can consider, on the grounds that at whatever point I have a difficult they can address it. The one thing I might want to see added would be programmed printing of open review sees for vehicle that have open reviews.

Réponse de l'équipe de asnSoftware

il y a 2 ans

We appreciate your input. We strive to provide best digital solutions to our client and network to deserve good reviews like yours. Thanks You.

Brittany
Controller (É.-U.)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Fantastic and always enhancing for the better constantly

5,0 il y a 5 ans

Commentaires : The price is so affordable and it does the same things the other competitors do.

Avantages :

It's is simple yet fits every need you can imagine. If I need help I call Julia and she has it all figured out and handles me and the calls with the quickness. I appreciate that because you know getting stuck on calls for help feels like you are losing part of your life you'll never get back. This is never the case, if fact if I have to leave a message those are always returned promptly.

Inconvénients :

I wasn't familiar with it so it took me a few months to get into the swing of things. Once I worked with my rep on a few programs it all came together.

Ayman
amoussa@haymitsu.com (É.-U.)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Super user friendly. Highly Automated. Reduces data entry

5,0 il y a 6 ans

Commentaires : Reduces the time to print paperwork and work the deals which in turn gives customers a better experience. High integration among various dealership departments.

Avantages :

Automation . Ease of use. Customer support. All systems are integrated in the same software. Desking, bookouts, credit check, CRM are all in one place. You don't need to jump from one system to another. Appointment scheduling and future customer retention is done through the shop module.

Inconvénients :

Their service module needs some enhancement but they are continuously adding features that are very useful.

LUCY
Business Office Manager (É.-U.)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Middle size auto dealership

4,0 l’année dernière

Commentaires : I am very pleased with working with them and depending on them to help me anytime I needed.

Avantages :

Very easy to use and adapt/custom to our dealerhip business and what we needed on a day-to-day basis. Customer support is excellent. Software has been developed over a long period of time and the experience of the company shows.

Inconvénients :

Sometimes has a glitch, but easily solved by customer service.

Réponse de l'équipe de asnSoftware

l’année dernière

Lucy, We appreciate your review and value you as a software user.

Tyrone
Business Operations Manager (É.-U.)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Outstanding customer service, easy to navigate

5,0 il y a 6 ans

Commentaires : Increased efficiency through process improvement and elimination of redundancy.

Avantages :

The security features allows you to grant permissions to only what is needed in order to ensure compliance as well as access to what your employees need. The menu bars are also well thought out and provide for easy navigation to get you where you need to go. Lastly, the developers are very responsive and receptive to modifications of the software to fit a specific need

Mo
manager (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best DMS software on the market

5,0 il y a 5 ans

Avantages :

I have been in the auto industry for over 20 years, and can honestly say that Auto Dealer Plus is the best DMS software on the market. It has everything you need to operate you auto dealership and more. Customer Support is great and they are available after hours and weekends. If you are looking for a DMS that has it all, Auto Dealer Plus is it

Billy
President (É.-U.)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

ASN Software is the most intuitive system we have used over the past 19 years

5,0 il y a 5 ans

Commentaires : Having all of our needs in one system helps reduce on data input, and keeps everyone on the same page all of the time.

Avantages :

The software covers all of our needs, without having to use other third party software. In the past, we had separate systems for CRM, DMS and service. Now we have everything in one system. We handle all of our business aspects in one platform. Makes everything very easy and our accounting is all in one system.

Sheldon
Owner (É.-U.)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easy to use. Great functionality. Amazing support

5,0 il y a 5 ans

Commentaires : It allows me to run my dealership, front end, service and accounting. They offer amazing support. All at a very reasonable price.

Avantages :

Value for money, this is hands down the best system I have ever used. It does everything a much more expensive system does. It is easy to learn. But as with everything that is new to you there are somethings that I just could not figure out. The staff are fantastic. The support is fast and friendly. They have even created work a-rounds for me to do things the way I want to do them, rather than forcing me to them there way.

Inconvénients :

I do not have any major negatives. Some parts of the reporting and accounting software are a little limited. But it does everything I need.

Carole
Business Manager (É.-U.)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Outstanding continued support, user friendly system.

5,0 il y a 5 ans

Commentaires : I moved from Quick Books to ASN Software and the amount of time spent on accounting was greatly improved.

Avantages :

Reports are easy to use, the accounting part of the program is easy to teach. Inventory of vehicles and sales part of the program are comprehensive and up to due with California law and sales tax.

Inconvénients :

California DMV amounts are not always as accurate as I would like. Updates sometimes take too long.

Nick
Sales (É.-U.)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

ASN for Car Dealers

4,0 il y a 3 mois

Avantages :

Pretty self explanatory to use. Easy to learn and simple. No issues once you get the hang of it.

Inconvénients :

Sometimes when we get a credit app from our website we have to fix the information that didn't transfer over correctly to ASN. Also it does not auto save your last changes to the deal and if the program shuts down or does not save you lose that info and need to retype it.

Réponse de l'équipe de asnSoftware

il y a 3 mois

Nick, We appreciate your business. Please send us a customer support message from the DMS with regard to your online application issue. Please mention the application source name as well as your experiencing software auto logout, as you seem to suggest here. Thanks again!

Naser
Sales Manager (É.-U.)
Automobile, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Being in car industry for over 20 years. ASN Software is far best DMS you can have.

5,0 il y a 5 ans

Avantages :

Customized to fit and serve car business by people who are fully aware of the industry. Constant Updates and improvement and great help when it comes to compliance.

Inconvénients :

It will be nice to have a web based access to the software from everywhere. That can help sales managers access and desk deals from anywhere.

George
Owner (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

If you can use a computer, ASN Software is that easy . Great tools to maximize profits

5,0 il y a 5 ans

Avantages :

F&i and accounting are all integrated no forgetting to send a invoice. All inventory goes online now ! Feeds to all co you advertise with .

Inconvénients :

So much new products, need to hold quarterly webinar on new products. Buttons always appear based off feedback . Company hands down listens, to get better.

rami
Owner (É.-U.)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great DMS, Excellent customer support. Automation is a great feature they offer.

5,0 il y a 6 ans

Avantages :

Easy functionality, Advanced reporting, Many features, Real time accounting. Very easy and simple to work with.

Inconvénients :

Nothing I can think of. For sure it is one of the best DMS in the industry. I used many other DMS before and by far they are ahead of others.

Ed
Manager (É.-U.)
, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Best DMS company I've dealt with during my 43 years in the business!

5,0 il y a 5 ans

Avantages :

Ease of use and integration with other products such as CredCo and Route One. Closing out a sale is a breeze. Most of the posting that has to be done in accounting is performed by the program automatically. The support is great. Their accounting specialist as always willing to lend a hand. I'd be lost without her. ASN offers Support, second to none!!

Inconvénients :

I'm in Michigan and I can't get in touch with support until noon my time. Although they have videos embedded throughout their program sometimes you really need to talk to someone.

Réponse de l'équipe de asnSoftware

il y a 5 ans

Hi Ed, Thank you for your review! As many of our other east coast dealers now realize, a stable software needs less support, especially as you become more familiar with it. Our after-hours support is always available and can assist new accounts with urgent needs. Our TSM system is also available 24/7 so you can report questions or suggestions. This is the fastest way to get help for non-urgent needs.

Filip
Owner (É.-U.)
Réseaux informatiques, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software

5,0 il y a 3 ans

Commentaires : Greatest updates, and keep up the good work

Avantages :

I've been using their software for 2 years and I am very satisfied.

Inconvénients :

The UX design can be better. I dont see a colorblind option