En savoir plus sur Jonas Enterprise
Logiciel entièrement intégré qui répond à tous les aspects de la gestion des entreprises de plomberie, de sous-traitance et de services.
It is user friendly when it comes to different departments: project management, estimating, accounting, etc. Everything is done in one software.
The yearly support fee is too expensive. I'm forced to use Capital letters all of time.
Filtrer les avis (142)
Filtrer les avis (142)
My experience using Jonas Enterprise
Commentaires : Despite their little short comings,I have really enjoyed this software,it has brought efficiency like never before into my business,and as a user of this software I highly recommend it to any large or small scale business or construction companies to give it a try and see the wonders
The best part of jonas enterprise is the user inface,it has a super user friendly interface especially the admin dashboard,the invoicing management is also very handy and it has really help me alot in terms of employees management.
At first it's kind of confusing for me to get familiar with but once I get the hang of it,it has wow me beyond comprehension
Current Mechanical Jonas Review
Commentaires : We are now doing more with less staff due to the efficiencies that Jonas has brought up related to time entry and document review utilizing Jonas Documents, now our managers can view invoices for jobs and work orders without having to dig thru large files. We also have improved data entry with payroll due to upload capability from Field Time and eMobile.
The features that have been the most impactful would be the eMobile and Field Time applications which have allowed us to go paperless in the office and become more efficient at managing our jobs and work orders. The product is easy to use and support is always able to help out when necessary as well as the trainers involved with each system. Integration with our existing business processes has been easy.
The only thing we have not liked is the hosted server thru Contegix, but we are moving in early May of 2020 to Jonas Azure and have heard great things about that service offering.
An accounting-focused software that focuses on the minutia instead of general ease of use.
Jonas creates an almost sterile accounting environment where every move is tracked and audited, increasing visibility of individual tasks. Processes are broken down into very small steps which can be helpful if you're looking for an audit trail. The mobile portion (emobile) of Jonas Enterprise is a valuable addition for field workers and dispatchers alike.
Visually the interface leaves much to be desired. Scale and size are unchangeable and there are many screens and modules that are so miniscule as to render them unreadable. Mobile-wise the visuals get better but are not quite user friendly for service individuals in the middle of a job. Jonas creates such a lengthy process for every single task that it can seem like you are taking 7 steps that could have been accomplished in one. While the audit function of Jonas is a highlight for the developers, as an ordinary user I can say it is something I never use but is incorporated into everything I do whether I like it or not. Boasted as a "true accounting software" I can't help but imagine it was an accountant's evil fantasy to produce such a laborious process to accomplish small daily tasks. When Jonas is forced to go big, it fails spectacularly. Financial reporting is and general overview is so fuzzy and diluted it's almost useless. Because Jonas creates so much data on the micro scale, large reports and financial analysis provides very little useful information. Drill down does not exist in the true sense of the word.
Alternatives envisagées :
Bang for your buck
Commentaires : We have had a very positive 9 years with Jonas and the Jonas team. If we ever have an issue no matter how big or small the Jonas team have taken the time to talk to us and make sure any issue is resolved
Jonas Software and the Jonas Team are dedicated to the philosophy that we are in business together! They are constantly improving the software to meet the current needs of the construction industry, partnering with other software companies, welcome input and feed back from the users, all to create a product that is a functional tool for all levels of your organization.
When I invoice my customers and the contracts are in the million dollar price range the commas don't print on the invoice forcing me to manually adjust the invoices prior to sending them out
Jonas allows us to integrate every aspect of our company into one software package. This allows every department to be on the same page, in real time, which is of great value to us.
There are some features that we've heard are in the pipeline, that never seem to come to fruition.
Rocky start with soft landing
Commentaires : This software was purchased many years before we fully deployed. We faced challenges getting the information from our prior software programs into Jonas. Not that the Jonas software wasn't helpful and user friendly, it was more of a total revamp from our end. Then comes the issue of time. When "business goes on" and you don't have time to fully devote on a project, it gets stopped and started way too often. In addition to making changes on our end regarding how we wanted the information to land in Jonas, it simply became a chore. Finally we opted to hire a summer intern that would help get much of the information needed into the program and get this ball rolling. We were using multiple programs that Jonas would be replacing which was a part of our grief. Now that we have fully launched Jonas it has been a blessing. While we do occasionally find a challenge here and there, all-in-all the program has and does perform as we need it to. Support has been very good to us. I would definitely recommend the person that is the main administrator of the program to attend at least one if not more of the Jonas conferences. Those have been helpful with meeting other users and getting their input.
The program is very adaptable. The consistent upgrades and changes as result of customer input is outstanding. Many ideas are suggested and then implemented within a year (if they are truly useful). The customer support is always there and everyone does their best to rectify any issues.
There are no roadblock cons. There are items that require a "workaround" on occasion but Jonas is very helpful in assisting with a workaround. The changeover of our entire system (our choice) was our biggest challenge. Along with that changeover it required us to think a bit differently.
Commentaires : We have used Jonas for over 1 1/2 years. However, we have recently changed to another software company. The reason we went to Jonas was because our previous system was DOS based and did not have a strong service package. We have a fast growing service department which has increased from approximately 15 techs to over 30 techs in the last 5 years. After reviewing multiple companies we felt Jonas was the best selection for service. However, there was a problem with Jonas on the contracting side. We could not "trust" our numbers. The program would give us different amounts for the same project. It really had problems in retention amounts that differed from 10% retention. I think that some of the problem was our input. It was not easy and for whatever reason we decided (for Jonas) that we should have decentralized inputting of information. Therefore we had project managers inputting information. In the past that was always a function of support staff. Another negative is that they are a Canadian company and the way they perform some of their business practices are different than what we perform. The function and terminology is different. The people are extremely helpful, however. The positives about Jonas is that our service liked the service options available. If you have a service company that does not have a large contracting base I think they would be OK. There is a lot of information in Jonas that can be used to analyze your company. There are also some very good items like the hand held devices and customer information feed back loops, customer scheduling and a very good dispatch board.
Réponse de l'équipe de Jonas Construction Software
il y a 12 ans
Thank you for the review. We appreciate the acknowledgment of the decision to decentralize the inputting of data. We found that we did have some minor issues but it was the incorrect inputting of data that created the imbalance. We have reviewed this and according to other clients using the same modules, the Jonas job cost retention functionality balances and is sound, the data is trustworthy. Additionally, in regards to Jonas Software being a Canadian Company, we are actually worldwide and a majority of our clients are located in the US. Although our head office is located in Toronto, we are experienced in successfully dealing with our U.S. clients for over 20 years.
Good Job Costing
Commentaires : overall this is a solid enterprise software for construction companies
it is a full enterprise system, it has a nice owner dashboard. the job costing is great and the report writer is also good.
the accounting side is a bit weak, the balance sheet would get out of balance sometimes. the overall look of the software is a bit outdated.
Dated but Functional
Commentaires : At the end of the day this software does what it needs to do. From an administration perspective it can be difficult to manage.
Jonas software is reliable and gets the job done. The functions of the software meets the business need.
This software tends to be rather finnicky to get running in any environment. Frequent issues are often frustrating to resolve with support. Their reps tend to be hit and miss I've dealt with very helpful and completely useless support agents when reaching out for help.
Commentaires : We are a formwork subcontractor, and were looking for an integrative system to gather data from all aspects of our construction process. At the time we were shopping around, I had no idea how integrative software systems work. It was a bit of a shock to realize how dynamic they can be, and they definitely require a lot of study and application to get up and running. If your organization has someone who is familiar with integrative systems, they can be an excellent resource to utilize when picking a system. There really are a lot of factors to consider, and someone with integrative software system experience will have a better idea of what to look for. We currently are two years into the process, and only now are we getting to use the system in a practical manner. We bought Jonas two years ago and really liked some of the features they have. The eTimesheets feature is very cool, and the document management system is very effective. With all of these features available to us, it is up to us to work with the system to get optimum performance, not the other way around. I am happy with how Jonas has worked for us, and for the price range, we feel it is a very good product.
cumbersome and not very user friendly
reporting is terrible
complete set of modules
reporting and user interface and ease of use
Réponse de l'équipe de Jonas Construction Software
il y a 6 ans
Hi John, I’m really sorry about the pain you’ve been experiencing. I know that an apology doesn’t make up for what you are going through, but we have been trying to get in touch with you but haven’t been able to reach you. We did notice that you are currently on an older version of Jonas and not utilizing a lot of the modules that Jonas has to offer and believe that this might be the root cause of some of the issues you are experiencing. Our newer versions have a different user interface and are included free of charge with your annual maintenance fee. We do apologize and hope you have some time to connect so we are able to work through this and build a strong successful partnership. Please feel free to call me back at 1(888)789-9073 ex. 2504 and we will schedule a complimentary system review. We’ll keep trying to get in touch with you if we don’t hear back! Ashley Pagliaro, Manager, Account Management, Jonas Construction Software
Clunky, Inefficient, Outdated
I have enjoyed working with the VP Business Development, hopefully he will be able to move us forward and enable us to give a better review in the future.
Many of the screens are not linked for example I had to search an invoice but couldn't jump from that invoice to the Work Order associated with it, I had to go out of the A/R area and then into the Service Billing area. It takes a LONG time to run reports. One report that I need to run twice a month takes 3 hours. We have owned one module for 3 years and have not been able to implement it due to certain set-up items in our system but we have still been charged every year for this module and no one at Jonas has been concerned that we are not using it.
We are in the business of construction not IT or software
It was much less expensive than many of the others we looked at. The service module is robust and we like the idea of the dispatch board. The payroll module is better than what we were using before
Absolutely terrible customer service. The software is not intuitive so unless you are an IT guru it is not easy to use or write reports. The report writing function doesn't work the same in each module. No dashboards. I am looking elsewhere after only 3 years
Unhappy with training.
The software has a lot to offer and many great features. It is very flexible and you can reall drill down cost and overhead with all of the reporting.
The trainer that we were assigned did not understand accounting for construction and new even less about the software. When we finally complained about the trainer they switch trainers and did not credit us for any training and left us with a company file that was set up incorrectly. They said they could help fix it but it would be another charge for the extra support. Now three months later they do not return our emails. The software is very complicated without training you will really struggle.
Excellent software with good support at a reasonable price.
Commentaires : Overall we are quite satisfied with the product, the people we have dealt with and Jonas' support.
Fully featured, integrated accounting package. The Job Costing is detailed and the range of reports is extensive.
Setup was time consuming and the inability to enter field hours and usage without an internet connection is not good.
A Simple, Highly Customizable, Multi Function Software
I have used Jonas to process Accounts Receivable,Accounts Payable, Payroll, Inventory, and Job Cost since 2010. The modules are easy to use and financial reports can be customized for better decision making especially in Job Cost. The Inventory Module helps to track levels to re-order and specific materials used per job. Overall, I think this is a great software for the Construction Industry because Labour Costs, Materials, and Overheads can be easily retrieved in detail.
In the future, I would like to be able to retrieve scanned vendor & customer documents(WSIB & Certificate of Insurance) through the Vendor & Customer Modules(Contractors & Subs). This will be better for tracking purpose.
Integrated system for service & construction
All in one system; all employees use the same system. Both service and install departments have specific functionalities
After 6 years using Jonas, I can tell that if you have a recommendation on how to make Jonas better, the management team will listen to you.
Commentaires : I use Jonas, Field Time and EBI, overall it has been a good experience.
Jonas is very user friendly and sleek looking.
Cons are the reporting. I do not like that layout of the reporting and the functionality of working in the reports.
Complete ERP Solution
Commentaires : I am a consultant that works with utility contractors and construction companies. I have worked with many different type of companies with a range of different ERPs. This variety has put me in a unique position to comment on Jonas compared to others. Jonas fits the construction business very nicely. With solid fundamentals of an Enterprise ERP (accounting modules) it rounds out the system with powerful modules for construction companies (project management, job costing, job views/reporting, document management, job tracking/profit/expenses, etc.) The beauty of this system is that all the modules are fully integrated just as you would expect. I have been directly involved in implementing the document management system, Digio, and it saved my client thousands of dollars per month. Also, paying bills electronically (EFT) has reduced fraud along with all the postage and labor of sending out cheques. Because Jonas has been around for many years is has best practices built into every process. The downside of its maturity is that some of the old reports are not as pretty as the new ones. Another negative, is the complexity of the report generator. It is very powerful which makes it harder to learn. Probably the most important highlight of the Jonas organization is their support. After the sale you get more attention than before. Technical phone support is outstanding.
Worst job cost software that I have ever used
There is nothing about this software that I like.
Every module has issues and it is obvious that it was not written by an accountant
Commentaires : Our company services the commercial and industrial fuel service industry. Our major customer is Shell, and we target other customers such as the local municipal governments and transit authorities. We are also involved in the construction of fuel dispensing systems, vehicle wash systems and hoists. We implemented Jonas about two and a half years ago, and have been very satisfied with its performance. We were using another system at the time, but the functionality of our previous system did not suit our needs for the construction or service side of our business. Jonas offered better functionality through the work order module to better handle our large volume of service calls. It also allowed us to better manage our costs in our construction department with better reporting tools. The implementation went well with some minor hiccups that were resolved quickly by the implementation team. I needed about 4-5 months to get up to speed with the software, from start to the day we began using Jonas exclusively. The training experience was very good, with the trainers arriving in our office for face-to-face training time. The #1 reason that I would recommend Jonas to other users is for its support staff. Jonas's technical support has been exceptional. They are quick to respond - when I was a new user and had to call them almost every day, I felt I was still a valued customer and not someone annoying them all the time.
Customer support is terrible
Accounts payable module works, but any accounting software can do that.
I have been using this software for the past 7 years and find the support staff doesn't really know what they are doing. When you finally get to a programmer (which typically takes days), they fix the problem. Not always. Then if you do have a procedural question, the help manuals are impossible to navigate to the specific spot you need help with. So again you call support and your question get put onto log. Lately it takes over a day to get a phone call back. It's not helpful at all, and it's frustrating really.
Easy to review all quotes and confirmed business for accounts. Easy to navigate through, searching for information is somewhat easy.
Does not have a CRM component, running reports at times difficult to remember how to search the criteria of what report you are trying to create. Some times it takes a few too many clicks and pages too get to the next step. Search button takes a while.
The one thing I do like is that you can customize reports. This is probably the only good thing about this software.
Everything else about this software is bad. The customer service us horrible, the accounting system has glitches all the time, Information is hard to find in all of the menus they list. These menus are ones that were customized for other companies but show up on your menus. There are some items within the menus that cannot be accessed because they are old yet they do not remove them. Trying to pay out retention is a nightmare. Do not make any mistakes or have to change anything in parables because anything you do will print on the suppliers remittance slip. Lets not even go into customer service what a joke this company is horrific.
I have worked with several construction software companies and find that Jonas is by far the best. The variety of modules for construction is outstanding. The best part is the availability of reports and information.
In accounts receivable and payable. When viewing in file setup there needs to be a connection to inquiries instead of having to back out of file setup then going into vendor/customer inquiry.