Avis clients sur Performance Pro

En savoir plus sur Performance Pro

Logiciel de gestion de la performance qui supprime la complexité dans l'exécution de vos stratégies, actuelles et futures, de gestion de la performance.

En savoir plus sur Performance Pro

Avantages :

This software was very easy to use for the first time.

Inconvénients :

Can be a little confusing at first for people that have less computer knowledge.

Performance Pro - Notes

Note moyenne

Facilité d'utilisation
4,4
Service client
4,7
Fonctionnalités
4,4
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,8/10

Performance Pro a reçu une note globale de 4,5 étoiles sur 5 d'après 183 avis d'utilisateurs publiés sur Capterra.

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Faith
Faith
Technician (Afrique du Sud)
Utilisateur LinkedIn vérifié
Banque, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

It has taught us to have a clear and realistic purpose in performance management

5,0 il y a 3 ans

Commentaires : From start we have worked with the support team and integration with our other platforms was simple. Now we can track performance of our employees, coach them on weaker areas and reward them on achievements, all these are done automatically with the system.

Avantages :

Performance management needs to have a purpose and that's what Performance pro is helping us to achieve in our organization. Mostly, it has helped us to integrate learning and performance so that we let our employees get coaching on tasks they have low performance on. We are also able to monetize performance and reward our employees accordingly. We are able to track our employees from check-in, tasks worked on, goal achievement, areas that need improvement and overall performance. In addition, this software has a beautiful user interface and it is easy to use as it also integrates very well with our other platforms including our accounting platform.

Inconvénients :

We have used performance pro for years and we have never been disappointed, the support team is just awesome as they worked with us from start up to now.

Réponse de l'équipe de HR Performance Solutions

il y a 3 ans

Hi Faith, Thank you so much for the great feedback and we are happy to hear how you are using the learning and performance management integration for employee coaching and development. We'd love to be able to check back in as you continue to use the integration and see how the strategy continues to contribute to creating your purpose. Sounds like the performance management processes are all done automatically now within the system, this is great and what we intend to provide for our clients! If you need any additional assistance or pointers, please feel free to connect with us. More exciting new features to come over the next few months! All the best! The Performance Pro Family

Alvaro
Alvaro
Account Manager (Philippines)
Utilisateur LinkedIn vérifié
Équipements publics, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Annual Fiscal Review is a breeze

5,0 il y a 5 ans

Commentaires : Employees love rewards and performance bonuses. Managers need a tool to justify these. Performance Pro will help you come up with the workflow to set goals, monitor, and quickly access the progress and results via its powerful reporting tool.

Avantages :

Thanks to Performance Pro most of our performance appraisals and review are have been streamlined (some modules, automated), and the reporting tool has delivered a comprehensive and consistent report (so far) for the past 2 fiscal years we're at it. The major seasons in the year we use this is during the start, mid, and end of fiscal year. Our employees didn't really find it difficult to adjust to this software (coming from an internally developed app we had before). Among the features they loved is the fact that it allows the employees and managers to add goals, notes, and ratings are easy to input. Our appraisals are done in a timely manner, mostly because the update of the records has been made mandatory, and easy using this software. Transparency is also key to a good reception from our employees. The review process is clearly documented and are made transparent and easy to follow just by accessing their records and accompanying documentation.

Inconvénients :

Performance issues of the application are sometimes felt by (some) employees. We have yet to narrow down the cause (whether it is due to our devices or what). The UI doesn't help too much in this aspect since it looks a bit sluggish and with an outdated design. The customer support was a little lacking, either the one assigned to our ticket wasn't knowledgeable or our issues were not really given priority and much attention.

Réponse de l'équipe de HR Performance Solutions

il y a 4 ans

Hi there, Thank you so much for the positive feedback. We are happy to hear that the software allowed you and your organization to streamline and automate your performance management process and support more transparency within your culture. Please let us know if employees are still experiencing issues with the application so we can help to track down the problem. Good news to come, a UI refresh is on the docket for 2019 so be on the lookout! All the best! The Performance Pro Family

Robin
HR Director (É.-U.)
Construction de matériel ferroviaire, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good Use of Workflows

3,0 il y a 4 ans

Commentaires : I stepped into the process mid stream and was able roll out the performance management program. It did take several hours of training with Performance Pro to understand the set up. The Performance Pro representative was very accommodating and key to the success of the roll out. I found that mid stream set up changes created down stream process complications that were not fully understood and explained. Year one went ok and we will implement process changes based on the roll out experience.

Avantages :

This software has workflow capability that can be used during the performance review process. It does make routing of performance reviews more efficient in that it sends emails to managers and employees during each stage of the process and makes the review available for edit and review at different stages. The software is very customizable. Implementation specialist was very attentive to our needs.

Inconvénients :

The set up of the software was extremely time consuming. Understanding what each of the custom fields does and how it impacts other processes is tough. There are several administrative manuals but I found that they were not updated with the newest software features. There are standard reports but they are not customizable and the software doesn't have the capability to adhoc reports.

Réponse de l'équipe de HR Performance Solutions

il y a 4 ans

Hi Robin, Thanks for your feedback, we are happy to hear you enjoy the workflow capability and customization. These types of features in a performance management system help to support your organization as it changes and grows. It sounds like there were some bumps in the road rolling the program out as you stepped into the process mid-stream. As we are glad to see that one of our representatives was very accommodating and the key to a successful roll out, our goal is to ensure you have an efficient software program that continues to support your performance management culture. To ensure this is happening we'd love to talk to you more and review your needs as we go into 2019. Give us a call and let us know how we can help to support you. Thanks! The Performance Pro Family

Zee
Zee
Digital Operations Manager (Ukraine)
Utilisateur LinkedIn vérifié
, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for IT (and other) project management

5,0 il y a 5 ans

Commentaires : If you are looking for a straightforward instrument to visually manage the workflow of the tasks for your business project - it's a great one.

Avantages :

- customizable workflows for any kind of process - ability to add labels and epics to the tasks that make it more visual and easier to navigate - a plethora of available additional plugins for the JIRA workflows that allow doing pretty much anything with the tasks and boards

Inconvénients :

- a bit complicated for an average user (compared to Trello by the same company, Atlassian) - sometimes can be confusing when there are a couple of boards with the same tasks but one is Kanban and other is Scrum...

Réponse de l'équipe de HR Performance Solutions

il y a 4 ans

Hi Zee, Thanks for the 5 Star review! So happy to hear you appreciate the customizable workflows. We have some new enhancements coming in 2019 that we think you will enjoy. We'll be excited to get your feedback. All the best, The Performance Pro Family

Yendi
Yendi
HR Assistant (Honduras)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great management system and user friendly!

5,0 il y a 5 ans

Commentaires : This platform helped me perform my duties with effectiveness and with precise information.

Avantages :

This platform helps ease the workload in the HR role, very user friendly, no hassle in understanding how the platform works. Very efficient when generating reports. I had a situation with the platform once, so I had to contact customer service. They were very helpful and respectful, they definitely solved my problem. Overall, this platform, you can customized it and permits the employee to do their yearly appraisal.

Inconvénients :

Few times the notification haven't gone thru, so there has been a delay in the workload. This happened when there was an update available. So I guess that we needed to set the settings again back to how they were, but no big issue, it was resolved.

Réponse de l'équipe de HR Performance Solutions

il y a 5 ans

Hi Yendi, Thanks so much for the 5-star review! So glad you're happy with Performance Pro. Looks like you haven't been using it that long. I think you are going to be really excited about some of the features we have coming. We'll keep you posted on them! Thanks again!

Catherine
Catherine
Accountant and Travel Administrator (É.-U.)
Utilisateur LinkedIn vérifié
Enseignement supérieur, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Performing performance reviews for mid-year and yearly evaluations

4,0 il y a 5 ans

Avantages :

I liked being able to create benchmarks, goals, initiatives for staff members and then being able to readily use those to rate the performance of that staff member. Keeping the reviews electronically from year to year eliminates the "lost" hard copy paperwork and accountability.

Inconvénients :

I think what seemed most troubling was being able to go back and make changes once items had been submitted. I sometimes found that process a little more difficult than maybe it should have been.

Réponse de l'équipe de HR Performance Solutions

il y a 5 ans

Hi Catherine, Thanks for the feedback about Performance Pro. There are a lot of advantages to using the application and not "losing" last years review is certainly one of them. Another is that, since all of the historical reviews are kept in Performance Pro, you can use our unique analytics feature to find patters in behavior which can then be used to make better business decisions. You are right that we do have a process that keeps changes from being made to a review once it has been finalized and agreed upon by the manager and employee but there are simple ways around it. Give us a call and we'll walk you through it! Thanks for using Performance Pro!

Jane
Jane
Senior Event Manager (Nigeria)
Utilisateur LinkedIn vérifié
Génie civil, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Review for Performance Pro

4,0 il y a 4 ans

Commentaires : Performance Pro is indeed a useful software especially for the HR department.
Also the customer service is very efficient and prompt.

Avantages :

With Performance Pro, it's 'goodbye' to usage of paper, and 'hello' to advanced technology, and the 'icing on the cake' is it's timely evaluations. It’s user-friendly and so simple to understand even by our junior staff.

Inconvénients :

It's cumbersome to ascertain performance pay increase by tracking completed evaluations due to the fact that it has to be done manually, instead of being notified when the evaluation process has been completed.

Réponse de l'équipe de HR Performance Solutions

il y a 4 ans

Hi Jane, Thank you for taking the time to provide us feedback. We are happy to hear you appreciate how user-friendly and simple the system has been to use for you and your organization. Our goal is to ensure a positive user experience. We would love to find out more about your pay increase tracking process. Please connect your system administrator with our support team so we can learn more and enhance your user experience. Thanks again, The Performance Pro Family

Jennifer
Jennifer
Chief Culture Officer ()
Utilisateur LinkedIn vérifié
, 51-200 employés
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : GetApp

Performance Pro - Easy Peasy

5,0 il y a 8 ans

Commentaires : Using Performance Pro truly promotes what every HR head would be looking for in streamlining the Performance Management and Performance Review process. Getting your organization to understand the importance of effective Performance Management is difficult enough, being able to offer and utilize a solution that gives everyone a web based tools to guide the process rather than restrict and dictate the process has been a nothing but a win-win for the employees and in meeting business results.

Avantages :

Performance Pro offers a web based solution and is incredibly user-friendly on both the administrator and end-user side. Everything to make the review or coaching process experience easy and efficient is offered right within the system. If customization is needed, you can actually do most if not all of it on your own and there is no additional charge.There are a number of factors to select from, goals can be customized for specific positions and reviewed and evaluated periodically with employees throughout the year. If you really break it down, your administrative expenses will be reduced and you should see an immediate return in that your goals and factors align directly with business objectives.

Inconvénients :

More of a wish list, I would love if the system integrated with our HRIS system, the good news, from what I heard it will be able to very shortly!!! :)

Alexandria
Alexandria
Social Media Coordinator (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

NOT Intuitive

4,0 il y a 4 ans

Avantages :

This software prints your review information very concisely and neat for in person reviewing.

Inconvénients :

Not easy to use at all. I have used this software many times for performance reviews, and I constantly have to remind myself how to use it. There is a lack of logic on this site when it comes to adding goals.

Réponse de l'équipe de HR Performance Solutions

il y a 4 ans

Hi Alexandria, Thank you for taking the time to provide us feedback. We are happy to hear you appreciate how concise the final review is prepared for in person assessment. Our goal is to ensure a positive user experience. We would love to find out more about your organizations use of the application for the review and goal assessment process. To ensure this happens, we will connect our support team with your system administrator. Thanks again, The Performance Pro Family

Luis Carlos
Luis Carlos
Supervisor de relaciones laborales (Venezuela)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A great tool to administrate HR systems and processes.

5,0 il y a 5 ans

Commentaires : If you want a robust HR system I highly recommend it.

Avantages :

- It gives multiple tools at low cost. - Support is quick, atent and solve every doub. - It has 360 appraisal option. - It's easy to use as a worker and as a manager.

Inconvénients :

- It's very slow to load. - Interface looks old and you have to make a lot of clicks to get the things done.

Réponse de l'équipe de HR Performance Solutions

il y a 4 ans

Hi Luis, We can¿t tell you how much we appreciate the positive feedback. We are happy to hear that you have found the software easy to use and provides a lot of value. Good news to come ¿ a user interface refresh is on the docket for 2019 that will enhance the look and improve the workflow. Please let us know if we can assist you in any other way to ensure we provide the best experience for you and your organization. All the best! The Performance Pro Family

Karen
Executive Vice President (É.-U.)
Banque, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Executive Vice President

4,0 il y a 7 ans

Commentaires : Overall very good program. Has a few enhancements needed to make it even better. Its a good solution for daily staff performance systems.

Avantages :

Accessibility and manageability. Great features. Good upgrades.

Inconvénients :

Small format when printing performance documents is horrible. Building forms is limited and still chunky. Would be nice to be able to attach documents (links) to actual performance forms instead of having to go to different area and find it. Routing process is still difficult. Having multiple appraisers is also difficult.

Sue
Director of Human Resources (É.-U.)
Banque, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We are happy!

5,0 il y a 7 ans

Commentaires : The supervisors love the comment coaching suggestions. It helps the thought process and to expand the comments.

Avantages :

Comment Coaching and the spell check

Patricia
Sr. Associate (É.-U.)
Comptabilité, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Service

5,0 il y a 2 ans

Commentaires : This software is simple enough to learn and produces great reports that are easy to read and compare.

Avantages :

The reports are easy to read and compare to prior periods. I like to goal functions too. This really keeps each of us engaged in our own development as professionals.

Inconvénients :

Sometimes the streamline of preparing the review and performance competencies can be confusing. This could be a little easier to navigate. If you don't know what you are doing it is easy to not realize that you haven't properly submitted.

Becky
HR Administrator (É.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Everything about Performance Pro has been 5 star, especially their customer support.

5,0 il y a 5 ans

Avantages :

Evaluations are prompted to be timely, employee feedback is great. There is a library with many comments and ideas to use. Our management team loves the ease of evaluations and now they are more informative than previously.

Rick
Human Resources Generalist (É.-U.)
Banque, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review from KEMBA Financial Credit Union

4,0 il y a 7 ans

Commentaires : We have been with Performance Pro for quite a few years. Their client support team has always been friendly and quick to answer any questions. Over the years they have made enhancements to also fit our needs.

Avantages :

Ease of use. The performance appraisal process is clean and easy to use. Performance management issues can also be addressed easily using their notes options, pre-made templates, or uploading documents into their system.

Inconvénients :

n/a

Robert
Residential Inspector ()
Conseil en gestion, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Great product.

4,0 il y a 5 ans

Commentaires : Overall this is a great product that will be helpful for those who want to stay on top of the there rehabilitation needs.

Avantages :

Easy to navigate and the work specs are simple to understand. The specs are worded in laymen terms making it understandable.

Inconvénients :

Not being able to link to another device without paying an additional fee and having the ability to email from the program.

Brooke
Benefits Manager (É.-U.)
, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Benefits Manager

5,0 il y a 7 ans

Commentaires : We are definitely fans of Performance Pro. Last year we tried to utilize a different product, and very shortly after we changed back to Performance Pro. There are still some things I am learning to do in Performance Pro. However, I like that whenever I reach out for assistance to correct something that it is quickly fixed, and I am provided with directions on how to fix it in the future myself if I wish to.

Franklin
SVP (É.-U.)
Banque, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Solid Performance Review Package-customized to our needs

4,0 il y a 6 ans

Commentaires : We converted from a sun setting product from another vendor. Import of employee data was easy and support was excellent.

Avantages :

The program is comprehensive but allows you to use only the feature you need. We did not want to use goals and other programs we looked at required them.

Savannah
Branch Manager (É.-U.)
Banque, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Performance Pro

4,0 il y a 2 ans

Commentaires : Enjoy using this program annually.

Avantages :

Easy to use, user friendly with little to know errors.

Inconvénients :

The flow feature, to have a next option for one sequence of events to the next. Had to go back to the tree to get to next sequence.

Young
HR Manager (É.-U.)
, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Happy with Performance Pro

4,0 il y a 7 ans

Commentaires : Performance Pro is a highly customizable system that fits our needs. Our employees enjoy the user friendly navigation and ease of use.

Avantages :

They are very helpful and responsive when we contact them for help and are continuously enhancing or adding new features.

Mark
Director of Technology Services (É.-U.)
Gestion de l'enseignement, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Solid product with solid support.

5,0 il y a 5 ans

Commentaires : Company wide implementation of a consistent evaluation system.

Avantages :

Flexibility. Integration with HR/Payroll systems. Support is friendly, responsive and helpful. A++++

Kyle
Industry Council Lead (É.-U.)
Production alimentaire, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review

5,0 il y a 2 ans

Commentaires : Good!

Avantages :

Straight forward, simple interface. Easy to find and navigate around the site.

Inconvénients :

no remarks here, I use it for annual performance reviews, pretty simple

Ryan
Specialty claims (É.-U.)
Assurance, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Performance Pro is easy, concise and helpful

5,0 il y a 2 ans

Commentaires : evaluating own performance, then having management review and give feedback

Avantages :

very easy to use, the format makes it intuitive

Inconvénients :

notify appraiser button was hard to find

Jared
Smart Solutions Manager (É.-U.)
Banque, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Smart Solutions Manager

5,0 il y a 2 ans

Commentaires : Very easy/quick to use.

Avantages :

Very simple product to use. The system is easy to navigate.

Inconvénients :

I do not have any cons to list for this software.

Tameka
VP of HR (É.-U.)
Banque, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

InFirst FCU

4,0 il y a 7 ans

Commentaires : I have had an excellent expereince. The staff is comfortable with using it on a daily basis. Our management team has really grown to use it more and more. it makes life easy.