Avis clients sur Dentrix

Dentrix was a lifesaver at my previous job.

Commentaires : My previous job at my father's dental office worked with paper files for the first 30 years. We finally convinced him to upgrade and get a computer system. We chose Dentrix and I'm glad we did! I don't have experience with others to compare, but it was such a great software. Also, you can print out the patient's chart to have a backup paper chart to file in case of an emergency.

Avantages :

- Dentrix has a ton of features that makes scheduling appointments mostly easy and stress-free. - It's easy to find the codes after the patient received their treatment and add it to their digital chart. - Easy to print patients' charts for backup files. - Billing made easy. - Customer support was always excellent

Inconvénients :

- Costly. - It can take a bit to learn everything within the software. - Only Windows compatible. I have Windows but that can be an issue for those who are Mac owners. - When scheduling appointments, sometimes the boxes cover other appointment times making them nonvisible, which ultimately makes you not realize an appointment is there and mess up the appointments for that time slot and surrounding.

Great dental software backed by excellent company

Commentaires : We love HS and dentrix for our practice!

Avantages :

Dentrix is very user friendly and has many features for many needs

Inconvénients :

Too many clicking steps, not cloud based and not enough initial training. You have to dig to get the full use out of this product. Once you do, though, it’s great

Dentrix dental software

Commentaires : Overall a great investment. It's worth the price.

Avantages :

It integrates well with all other practice systems and is easy to use.

Inconvénients :

I haven't found a weakness. But perhaps if I'm being picky I would say the cost is the only weakness.

Just why...

Commentaires : I wish we could go back to Eaglesoft. I have been using Dentrix for 7-8 years. 7-8 frustrating years.

Avantages :

I don't think there is a category to like the most...

Inconvénients :

The "support" is useless. We have called and emailed for weeks trying to get help and have been brushed off and completely ignored.The software itself is unnecessarily overcomplicated

Powerful dental practice management software

Commentaires : It’s been great for our practice. Easy for everyone to use in the office with minimal training due to its intuitive use.

Avantages :

The scheduling of patients is very easy to use and manage. The ledger is easy to read And follow. The X-rays is fantastic. The software is very powerful.

Inconvénients :

There’s a lot of bells and whistles in the software that you may not need and that can slow down the use of it. So there’s not much not to dislike about it.

Good Single Office Starter Dental PM Software

Commentaires : Dentrix was a good system for pre-pandemic, server based PM software for a single office. But now with multiple practices and working remotely, a cloud based system really is more realistic.

Avantages :

Was easy to use for myself and staff after training and acclimation period. Had all features that were needed to run a dental practice.

Inconvénients :

Finding various reports were difficult and took some digging around in. There was no way to remotely view the software, if someone wanted to remote in it to view a schedule or someone's benefits or chart notes, it would require taking control of the entire computer and someone in the office could not use it. Additional texting with patients was not two way (real time back and forth) and was not integrated into the software, required logging into a separate website not linked in Dentrix.

Powerful system to manage clinic operation

Avantages :

Scheduling appointment, manageing calender, Dental charting is really nice. Patient Appoitment confirmation feature is good.

Inconvénients :

Communication option like whatsapp integration is not there. We would apprecaite integration with our Xray Imaging software.

I use Denrix every day at work and I really enjoy it.

Avantages :

I really enjoy that there is so many different areas to explore. If you have any questions customer service is always willing to remote in and help and there are also training videos to watch to help.

Inconvénients :

A few things that can some times become a headache is when say a child parents are separated and they have insurance with both parents you have to add them on the same account instead of keeping every one as an individual like Eaglesoft has it. Another little con I have is that it is kind of hard to email a patient there ledger, if they request. There is a lot of steps.

Dentrix on the Daily

Commentaires : Dentrix is a great software for a dental office. Like any software it has its pros and cons. Overall, it does the job.

Avantages :

Dentrix integrates with other software we use, such as Dexis and Yapi.

Inconvénients :

Depending on the report you run we tend to get different numbers. We have worked with Dentrix to fix this but it is still not accurate.

Used everyday in our practice for patient management software

Commentaires : Overall very please and have been using Dentrix for awhile now.

Avantages :

Ease of use. Keeps our records all electronic. Pt scheduling is a breeze. Highly recommend this software.

Inconvénients :

Can be slow at times with our servers. Outdated interface. Can be updated to look a little more modern.

Conversion is a pain!

Avantages :

We are needing to convert from EasyDental to Dentrix as they are from [SENSITIVE CONTENT]

Inconvénients :

Integration is turning out to be a headache! They want to charge for every little thing and didn't tell me about extra charges until right before! "oh by the way, document conversion is just another $860 on top of everything else...did you want to add that?" What????? Of course I wanted to add that! We have spent hours putting thousands of documents into the system, only to not have them convert????!!!! Why is this not included and why was I not told this in the beginning????? Not to mention I send and email, or ask a question and they take weeks to get back to me. Often only when I call them do they finally respond.

Dentrix

Commentaires : Overall, Dentrix is overall a great dental management software for the price.

Avantages :

The claims/billing management is quite easy to use. User-friendly software and easy to train staff on.

Inconvénients :

The x-ray uploading, loading and transferring. Horrible integration especially where sensitivity and accuracy are so important. There are also issues when you have people with the same name.

Great full suite of Dental practice management software.

Commentaires : I have been working at another dental office recently that doesn’t use Dentrix and I really realize how user friendly Dentrix is and how complete the software feels. It is organized and easy to complete tasks/charting without duplicating efforts. Dentrix just feels like it makes sense to me and it has a professional and updated look. The software I use at the other office is so much harder to use and takes me twice as long to do anything (maybe because I have so much experience using dentrix?). Dentrix is a complete package of features that link together everything in a patient record.

Avantages :

The features and ways this software can help manage patient records, appointments, billing, treatment plans, and communications is limitless. I have worked in offices that utilize Dentrix to its fullest and it is a great tool and keeps everyone on the same page in regulates to patients and treatment etc. You can begin using it for a few things and as you get comfortable the features used can expand. It is pretty flexible for using in small offices or larger offices and with proper training it seems to be great in my experience as a hygienist.

Inconvénients :

It can become a mess if employees don’t understand how to utilize the software properly. If patients aren’t scheduled directly from the recall in their chart then they will show up on recall lists and get notified they are due for an appointment or sometimes they can end up with multiple recalls if not managed correctly when scheduling. If treatment plans aren’t input correctly then scheduling and estimates will be inaccurate.

The QWERTY of dental management software

Commentaires : It works, but it is not pleasant to use. It is inefficient. As the title says, it is the QWERTY of dental management software.

Avantages :

It has a lot of features and allows us to keep track of what we need to keep track of in our office. It is the most widely used dental management software, so many dental employees are somewhat familiar with it.

Inconvénients :

It is not user friendly. It is not intuitive. It is clunky with a capital "CLUNK". Navigating through the modules does not follow basic computer navigation norms. For instance, when something (like a patient's name) is highlighted, clicking ENTER does not open that file. In fact, they are not even consistent from one module to another. There are many instances where you would expect one click to get you where you want to go, but instead it takes two or three clicks. Also, Dentrix requires more powerful computers to run than competitors. That, of course, means higher costs to use.

Command center of our practice, has made our lives exponentially easier!

Commentaires : This functions as our command center for the office, it streamlines documentation, scheduling, collecting payment, confirming appointments, running reports, ect, There is not much that this program does not seem to be able to do.

Avantages :

The ease of scheduling, blocking in the schedule, access to patient records, the plethora of informative reports, the easy to use and fairly intuitive layout, customization, The ability to add and edit templates in chart module. I honestly could not imagine running the office without this program. I have had several employees say that they prefer Dentrix over any other practice management software they have used.

Inconvénients :

Sometimes the modules can lag (could be our system as well, but I have a feeling it is the program for the most part), the lack of quick update releases, the lack of adopting and implementing features that have been being asked, recommended, or outright begged for on the Dentrix My voice.

Amazing software

Commentaires : It runs my practice, and does everything from the daily schedule, to the patient chart, to the ledger, to the employee time clock.

Avantages :

It literally does everything you need to run a small dental practice.

Inconvénients :

It is on the expensive side. It really should be given to Schein customers.

Software

Commentaires : Overall I find it easy to use. It's the main system I have used and have found it easier to use than other.

Avantages :

We have used Dentrix in our office for years. We are currently on G6. Whenever I have an issue or need help I call the Dentrix support and get assistance fast.

Inconvénients :

I do wish I could switch when printing a walkout with dental codes. Patients say they don't need an itemized printout when they use their FSA/HSA cards then they call a few days, weeks or months later staying they need more information. I print out a patient ledger or walkout from the date of payment and the codes can't not be found. It is both frustrating and us and the Patient. Since most of the time their card has been placed on hold.

Dentrix Software

Avantages :

It is a comprehensive software, build on the daily needs of a dental practice.

Inconvénients :

We are not able to tailorit to our own specific needs; we have to wait for an upgrade and cross our finger that one of our suggestions were selected to be part of the upgrade.

Dentrix review

Commentaires : The use of it is great. Customer service help has been a nightmare at times.

Avantages :

It's complete. The new updates are really good.

Inconvénients :

Can not integrate iPad to sign forms. Customer service quality has declined drastically since the pandemic

Simple Patient Charting Software

Commentaires : Overall experience with Dentrix is very positive. I have used this software for dental charting for 6 years now, and find that it is easy to navigate, easy for each member of the dental team to accomplish their goals and the workflow is streamlined well from front desk, to dental assistant, to hygienist, to dentist. Would recommend Dentrix to any office; and have not tried the cloud-based version-- but they do offer that as well.

Avantages :

Very intuitive and user friendly to use. Graphics and layout are practical and clear-- easy to navigate.

Inconvénients :

Probably several features that I am not even aware of that our office is not implementing because we don't even realize they exist-- but overall no complaints.

Best Dental Software I have used (out of 4!)

Commentaires : There is always something new to learn and utilize. You can certainly use the basics as a new-hire, but more experienced users will be able to implement and grow easily, to maximize efficiency.

Avantages :

User friendly, frequent updates/bug fixes, variety of ways to do the same thing, so you are certainly able to find a way that works best for you!

Inconvénients :

I wish there was a way to integrate different maximums/benefits. For example: having the software "read" the additional ortho benefit, rollover allowances, and plans that do not consider preventive care in the maximum allowance.

Dentrix is still the best option out there.

Commentaires : I have been using Dentrix since 1996! It was the best option back then and is STILL the best option now. I would not recommend any other software and I did a lot of research on all the options out there!

Avantages :

Scheduling is great. Electronic options work very will. Reports are very informative.

Inconvénients :

I would like more reports and a little more flexibility with reports. For example I would like to save reports directly after generating them and I would also like to further customize additional reports. The customization is still very good as is.

Dentrix is a practice must!

Commentaires : Excellent!!! I love how even after using the software for many years there is always another trick or use to be found! Every possible function is in the system. It gives a comprehensive look at the patient's dental needs.

Avantages :

Dentrix is user friendly and thorough for all practice needs. The multiple modules and functions allow for a full look at the patients information. They are always updating and improving the function of the modules.

Inconvénients :

Costly for annual maintenance. The hold time for customer service is sometimes lengthy. Some level 1 tier technicians are not as informed with the product as the higher level techs.

My experience with Dentrix has being a mixed feelings since is a great software.

Commentaires : Dental charting is easy, financing and keeping track of your patients.

Avantages :

It has many different components from Rx transcripts to regular dental charting. It has also insurance information that allows you to track and see the benefits remaining on their balance etc. Also the dental charting is easy and can be customize to serve your office better.

Inconvénients :

The only problem is since there is many components there is no specific easy way to navigate. There is so many different windows and makes the patient charting hard to navigate or quickly find anything necessary.

I love dentrix

Commentaires : I use dentrix for my dental practice. It is the only software that i have been using for 10 years. They are constantly updating the software to better your practice.

Avantages :

This software is so user friendly it makes days at work so much easier. I can use dentrix blind folded thats how easy it is to use. I love all the icons and buttons. You can truly accomplish anything with this software. The reports are great too.

Inconvénients :

I don't like the fact that dentrix does not have an area for specialty dentist such as perio. I have no where to log my bone grafts or implants.