Avis clients sur UserWay Accessibility Widget

Je recommande, userway est une option efficace

Commentaires : Cependant, il ne doit pas être considéré comme une solution unique, mais plutôt comme un complément à des efforts plus larges pour rendre un site réellement accessible à tous. Pour une accessibilité optimale, il est recommandé de combiner ce type de widget avec de bonnes pratiques de développement web dès la conception du site. Le widget UserWay est bien accueilli comme un outil simple pour améliorer l'accessibilité d'un site web, en particulier pour les entreprises qui cherchent une solution rapide et abordable.

Avantages :

Personnalisation, le widget peut être personnalisé pour s'intégrer au designe du site web et répondre aux besoin spécifiques des utilisateurs. Userway prend en charge plusieurs langues, rendant les sites accessible à un public plus large. Il y a aussi un amélioration de l'accessibilité, le widget offre plusieurs options pour rendre un siteweb plus accessible notamment en ajustant le contraste et en agrandissant le texte. Userway est relativement simple à installer et à configurer souvent en quelques minutes ça veut dire qu'une facilité d intégration.

Inconvénients :

Certains utilisateurs rapportent que les fonctionnalités de widget ne fonctionne pas toujours de manière optimale, surtout sur les sites complexes ou avec des éléments dynamiques. Bien que le widget a une version gratuites, certains fonctionnalités sont payantes ce qui peut représenter un investissement pour les petites entreprises. Il y a une limitation techniques, le widget ne corrige pas le problèmes d' accessibilité sous-jacents du sites. Par exemple il ne rend pas automatiquement un site mal conçu accessible.

UserWay Accessibility Widget is an ADA Compliance accessibility game changer!

Commentaires : Overall I am a very happy with UserWay's widget, their support team, and their offerings as a whole. Their price point is very reasonable. I highly recommend them to all my colleagues.

Avantages :

UserWay Accessibility Widget is a game changer. For us it was super easy to set up, install, and it's been up and running since 2023 without issue. The live chat support is incredibly knowledgeable, quick with their response times, and always makes sure to go the extra mile in completing our requests timely and correctly. The features and options within UserWays accessibility widgets are the best I've found. Their seamless integration with my Shopify store makes them the best of the best.

Inconvénients :

I sometimes find that I get decision paralysis and the amount of options they offer within their widgets gets a bit overwhelming.

Solid Accessibility Tool

Commentaires : Overall, UserWay’s Accessibility Widget delivers solid performance and value, though refining the support experience and UI clarity would further enhance its appeal.

Avantages :

We appreciated the widget’s ease of installation, customization, and reliable performance, along with its competitive pricing compared to options like accessiBe.

Inconvénients :

The main drawbacks were delayed and unclear customer support, frequent changes in account managers, and a portal UI that could be more intuitive.

Alternatives envisagées précédemment : accessiBe

Pourquoi choisir UserWay Accessibility Widget : We switched from accessiBe because UserWay's widget offered more reliable performance at a competitive price that better suited our needs.

Logiciel antérieur : accessiBe

Pourquoi passer à UserWay Accessibility Widget : We opted for UserWay instead of accessiBe because it offered extra features like more frequent compliance scans, was simple to set up, and came at a more competitive price.

Jira connection needs some tweaking

Avantages :

That it connects with Jira so that we can distribute across the product teams

Inconvénients :

The format in which it creates the issues makes it arduous to discern which part of the website it's on unless you go into each ticket and read the description. It'd be more helpful if the page was the first part of the issue title.

UserWay is an Indispensable Tool for Users and Web Managers Alike!

Commentaires : Overall, my experience with the UserWay plugin has been really positive. As a web manager and user of our website, I find using the UserWay app on desktop and mobile seamless and really helpful. I always find when another website implements the UserWay widget, it always enhances my experience.

Avantages :

Visually, I think the widget is really appealing on our homepage, and it doesn't feel intrusive to your overall experience when interacting with the website, while also providing functionality and accessibility to users. I also enjoy the customization options within the management tab, such as color, icon appearance, and button location. Additionally, the options provided in the trial version of the app go above and beyond some of the other accessibility widgets that we tested.

Inconvénients :

I initially had some trouble successfully signing into the widget on our WordPress site. It said that the user that downloaded the plugin was Team [sensitive content hidden], and I was unable to make any changes through our dashboard, and on a few occasions, I got a notification that there was an Account ID Mismatch, which caused us some trouble. Luckily, I reached out to a UserWay customer service representative, and they assisted me in resolving the problem quickly and efficiently.

Alternatives envisagées précédemment : accessiBe

Pourquoi passer à UserWay Accessibility Widget : I preferred the look and usability of UserWay more so than the others that we tested, and the trial version was more comprehensive than other ones.

UserWay is a Great Choice for Those Getting Started with Accessibility Compliance

Commentaires : Our experience with the widget has been excellent. It allowed us to go from almost no compliance to a high level of compliance in a relatively short time.

Avantages :

The widget was super-easy to implement, which was important for my company, because we manage about 50 different websites.

Inconvénients :

Honestly, I'd be hard pressed to find something that I didn't like about the widget.

Alternatives envisagées précédemment : accessiBe

Pourquoi passer à UserWay Accessibility Widget : Good reviews, great feature set, competitive pricing.

Great product and features.

Commentaires : It has been a great experience. Being part of the partnership program is an added bonus.

Avantages :

The ease of deploying the widget, the features and the ability to manage from the widget itself on a client website, rather than logging in to UserWay to manage the widget, like other companies make you do. The ability to add team members to specific widgets for specific websites is such a huge plus, allowing developers to customize their widget according to requirements, based on their website.

Inconvénients :

There isn't particularly one at this moment. We have deployed the widget to a handful websites so far and we love the product and the pricing. One thing that can be better is the analytics that UserWay use, the website traffic is counted by page visits instead of page views, which can make a huge impact on the billing for some.

Easy installation and simple settings

Commentaires : Great support and well worth the cost. This has saved me so much time as a website developer and provided my clients with more accessibility options and control than I could offer the way I used to.

Avantages :

Very easy to install! Simplified settings so it is user friendly for even those who aren't website development savvy.

Inconvénients :

I'd love to be able to change the icon of the button to be white without having to do custom coding. Hopefully that is something they will add in the future.

Alternatives envisagées précédemment : accessiBe

Pourquoi passer à UserWay Accessibility Widget : Looked more professional. I saw other sites using UserWay so I could see the product in use.

Mr. [sensitive content hidden] is a very valuable asset to your establishment!

Commentaires : I needed assistance with several different things and Mr. [sensitive content hidden] was able to assist with everything. He helped me get logged in, get my name updated and even went so far as to help me get the widget updated!

Avantages :

I don't know a lot about the widget but I can tell you that Mr. [sensitive content hidden], who I chatted with, was a top notch associate!

Inconvénients :

There wasn't anything I did not like, Mr. [sensitive content hidden] was the best chat agent with whom I have ever had the pleasure of working!

Great Tool For Confirming Accessibility

Commentaires : Very helpful for our websites to determine whether or not there are issues with accessibility. This is an important component for users.

Avantages :

It performs as promised, specified what needs to be done.

Inconvénients :

It pops up each time the page is refreshed with even a simple change.

Great and very easy-to-use

Commentaires : Overall, I am really enjoying using UserWay and all of its features.

Avantages :

Great user-friendly interface and the way how the widget is integrated into my website for live editing. I love the translator role as well

Inconvénients :

I had to manually correct some translations, but it might be just me being picky

A Highly Effective Accessibility Tool

Commentaires : Overall, my experience with the UserWay Accessibility Widget has been very positive. It’s an excellent tool for improving website accessibility and ensuring compliance with accessibility standards. The widget has made a noticeable difference in how users interact with our site, and I would highly recommend it to anyone looking to enhance their site’s accessibility.

Avantages :

What I like most about the UserWay Accessibility Widget is its ease of use and seamless integration into our website. The widget provides a wide range of accessibility features, ensuring our site is more inclusive. I particularly appreciate how customizable the widget is, allowing us to match its appearance with our site’s design while providing essential accessibility tools.

Inconvénients :

The one downside I’ve noticed is that some advanced customization options require a paid plan. While the free version is quite powerful, it would be great if more customization features were available without upgrading. The initial setup can also be tricky for those without technical experience, though the support team is helpful.

Alternatives envisagées précédemment : accessiBe et Siteimprove

Pourquoi passer à UserWay Accessibility Widget : I chose the UserWay Accessibility Widget because of its robust features and ease of integration. Compared to the alternatives, UserWay offered more flexibility in customization and a user-friendly interface that required minimal technical expertise to implement. Additionally, the transparency and clarity of UserWay's pricing and features were more appealing, making it the best fit for our needs.

The best accessibility widget!

Commentaires : It has been a great addition to our website and extremely easy to implement.

Avantages :

The customer service when setting up and ease of use. No code. Very simple and gives great accessibility to our website.

Inconvénients :

I did have a few problems at the beginning with getting my billing info in correctly, but the customer service is great and they fixed it.

Alternatives envisagées précédemment : accessiBe

Pourquoi passer à UserWay Accessibility Widget : I really liked the customer service team and felt that Userway gave more value for the price

Empowering and Necessary for all websites!!!

Commentaires : As a small business owner, I greatly appreciated the fast, efficient customer support I received to ensure that I did not miss any details. [sensitive content hidden] were also wonderful at problem-solving.

Avantages :

The opportunity to allow the user complete control is empowering!! Whether it's a long-term disability or maybe a bad headache, the user can modify the experience to meet their needs. I run my own business and every dollar spent is a thoughtful investment. This is by far one of the best investments!!

Inconvénients :

I cannot sign up for a tutorial until July, but I wanted to get this going now. That being said, it was unclear that my laptop and phone would offer some different features. I wish ADHD were one of the features on an iPhone. We have more emerging adults who use phones vs laptops, and this would be a helpful feature, especially for the clients I support.

Alternatives envisagées précédemment : accessiBe

Pourquoi passer à UserWay Accessibility Widget : For $10 more a month, UserWay provides more language options. I'd prefer to think big and inclusive when it comes to offering mental health group options.

Great product

Commentaires : It doesn't need any maintenance—a paradise for a developer.

Avantages :

Easy installation, reliability, and price.

Inconvénients :

Leaving blank. I have no issues with the widget.

Alternatives envisagées précédemment : accessiBe

Pourquoi passer à UserWay Accessibility Widget : Price. That's all, but this field has a minimum of 40 characters.

Excellent and flexible product!

Commentaires : Very pleasant experience, and it allows me to easily assist my website development clients!

Avantages :

It is easy to set up and has a very attractive and flexible presentation.

Inconvénients :

I'm not sure I can think of anything I didn't like at this time.

Alternatives envisagées précédemment : accessiBe

Pourquoi passer à UserWay Accessibility Widget : I like the ease of use of UserWay and the excellent technical support I have received in the past.

Live Chat Support-[sensitive content hidden] was super great!

Commentaires : Very well. No complaints from clients. [sensitive content hidden] was a great help in the live chat support!!

Avantages :

Very easy to install and use. My clients are super happy

Inconvénients :

The price could be a little less. Other than that there are no complaints

Userway Makes it Easy

Avantages :

Quick, simple and user friendly. Accessibility shouldn't be an issue in this day and age, and Userway makes it easy.

Inconvénients :

Placement on mobile - it an be difficult to navigate the best placement of the widget Icon on mobile interface

Frankenmuth Website - UserWay

Commentaires : Overall, UserWay is a wonderful widget that I would highly recommend to other organizations. I am so glad that it exists!

Avantages :

I appreciate the versatility in feature offerings and accessibility within the widget itself!

Inconvénients :

I wish that users could have flexibility in moving the widget on their screen so that it does not hinder their website experience or block content viewing.

Does the job

Commentaires : Neutral! We have never had any accessibility complaints so I believe it is being used as needed.

Avantages :

It is easy to spot and use on the page- especially desktop

Inconvénients :

I don't think there's anything we dislike, and we've never received any complaints. I would like it if it had reports on how many times it has been used.

Outstanding Accessibility Solution with Exceptional Support

Commentaires : My overall experience with the UserWay Accessibility Widget has been fantastic. It was easy to implement, and the wide range of accessibility features ensures that my site meets compliance standards effortlessly. The support team was incredibly helpful, quickly identifying and resolving an issue I had with setting it up on a PWA. They went above and beyond, and once everything was correctly configured, the widget performed flawlessly. I highly recommend UserWay to anyone looking for an accessible and user-friendly solution.

Avantages :

The UserWay Accessibility Widget is incredibly easy to implement and ensures accessibility compliance seamlessly across different platforms. I especially appreciated the responsive and helpful support team—they were quick to assist and helped me solve my issue efficiently. The widget’s wide range of accessibility features makes it a comprehensive solution for creating inclusive web experiences for my virtual events.

Inconvénients :

I initially had trouble setting it up with a PWA, but it turned out to be a mistake on my end. Once configured correctly, it worked perfectly, and I have no issues with the widget itself.

Easy to implement and use

Commentaires : Overall it has been great, this is a wonderful tool to give us piece of mind that people of all abilities can use our site.

Avantages :

It was beyond easy to add to the site. It is also easy to move around and use overall. Great value for what it does!

Inconvénients :

the dashboard can be a little confusing to navigate.

Developer approved

Commentaires : It’s been good - I’m proud to recommend it to clients as an option.

Avantages :

As a developer I like that it can be customised to work seamlessly with the application UI, it’s noticed but not in the way.

Inconvénients :

As a developer we wanted to be able to have it available in a test environment, but this requires additional payment. That was not convenient.

Great Accessible Product

Commentaires : We have had a great experience from the demo to using it on our website.

Avantages :

It is easy to use and a great upgrade for any website. We have clients that speak/read a variety other than languages than English.

Inconvénients :

More design options might be helpful for some.

UserWay is the Best Way

Commentaires : My overall experience with the UserWay Accessibility Widget is that it has been extraordinarily useful in opening the doors to users and clients who require accessibility standards at the highest level, which everyone deserves. It has been great working with them.

Avantages :

The UserWay accessibility widget helps us take care of our client's requirements relating to accessibility compliance.

Inconvénients :

Integration with our current product offering has been cumbersome, yet I have to say that it has been absolutely worth it.