Avis clients sur Access PeopleHR

Solution conviviale de gestion des personnes pour les entreprises modernes

Commentaires : Malgré les quelques inconvénients, mon expérience globale avec Access PeopleHR a été positive. J'ai trouvé qu'il s'agissait d'un outil inestimable pour gérer les besoins RH de mon équipe, de l'intégration à la gestion des performances.

Avantages :

En tant qu'utilisateur, j'ai trouvé qu'Access PeopleHR était une plateforme exceptionnellement conviviale et intuitive pour gérer les besoins en ressources humaines de mon équipe.

Inconvénients :

Je l'ai trouvé un peu écrasant au début, mais une fois que j'ai compris, les choses ont commencé à se dérouler sans heurts.

Solution RH complète avec possibilité d'amélioration

Commentaires : Malgré les problèmes, j'ai eu une expérience généralement positive avec Access PeopleHR.

Avantages :

Je trouve qu'Access PeopleHR est une plateforme tout-en-un qui simplifie nos processus RH.

Inconvénients :

Cependant, j'ai rencontré quelques problèmes mineurs et des temps de chargement lents avec Access PeopleHR. Je pense également que les fonctionnalités de création de rapports pourraient être plus personnalisables, car j'ai souvent du mal à extraire les données exactes dont j'ai besoin.

Great HR software

Avantages :

Easy to use the basic functions for a HR novice

Inconvénients :

The expenses module isn't as good as other providers

A very happy customer!

Avantages :

That they take on board the feedback from users and are pushing out really good updates. Most recently, the updated features of the logbook designer, which are fantastic from the perspective of helping to automate processes and create a better audit trail for HR/Line Managers. I can't fault the customer service, who have always come back to me whenever I have had an issue.

Inconvénients :

The performance module is a bit clunky and isn't as customisable as other areas of the system, and could do with having the ability to reword the manager's sections. That being said we have adapted the logbook function with something simpler as this better suits the needs of our business.

Worst system to use for expenses

Commentaires : The worst to be honest, useless app, why you can't submit expenses on the PC version of the app is beyond me.. why only allow expenses to be submitted on the app. Fine if you can guarantee it works but there is no alternative.

Avantages :

There are very little pros for the mobile app - it's useless and never works properly

Inconvénients :

Sometimes the app works and sometimes it says you need to launch in Microsoft Edge.. when my default browser on my phone is Microsoft Edge. Clear the cache and cookies and still it says 'open in Edge?' even though it is opening in Edge. Tried to report this numerous times to PeopleHR and they give no helpful advice. Sometimes it works, sometimes you get the error message and it just loops around. Our internal IT have checked everything and there are no security restrictions, and as it sometimes works and sometimes doesn't it's a software issue. Also when you can get onto the platform to submit expenses, if you save them before submitting they just disappear.

PeopleHR review ⭐

Commentaires : All round a good service with many good features to aide our work.

Avantages :

PeopleHR is user friendly and easy to maneuver around. ATS is super useful and aids internal recruitment greatly. The planner section is concise and allows a view over team holidays quickly and easily.

Inconvénients :

If the planner integrated with outlook calendar, that would be fabulous in order to keep up with who is in and out of the office without having to go and check.

Great for this SME

Commentaires : People HR Saves me valuable time, it generates reports easily and gives me the confidence my records are secure and GDPR compliant.

Avantages :

The cost and scale-ability was our immediate reason for shortlisting People HR. It was very important the employees could correct their own data. We like the mobile app for the team so that employee can upload expenses on the go or book a holiday at any time. As the Administrator I find the software very user friendly and bulk uploads save me many hours of work. When we first uploaded our data it was a really simple process. I use this for 3 companies with different account levels and it works perfectly for each company.

Inconvénients :

I would like to be able to use the recruiter tools and the performance management but the permanent cost to upgrade outweigh the time they can save me when operating a small company.

PeopleHR Review

Commentaires : The real strength of people is its people! It's refreshing to find a company that walks its talk on culture and employee brand. They are all extremely helpful, knowledgeable and VERY long suffering and patient with non-technical customers! From the sales team to the help desk team - I cannot praise them high enough.

Avantages :

The features are very good - wide range and very good value for money

Inconvénients :

Very little really . The only criticism is that some of the administrative features are accessed direct from employee records instead of in background settings like you would expect. An example of this is adding a new document - you have to open an employee record, and go to the add documents - and you are then given an option to create a new template. This is not very intuitive. There is an excellent logbooks facility in which you can create custom logbooks for every conceivable record you might want - this also was accessed from an employees record but they have just moved this to its own section in admin settings. They need to do the same for the other areas as well.

Great implementation process

Commentaires : We have only just commenced using the software, so this review is purely related to the implementation team. The process has been very smooth throughout. [sensitive content hidden] was always on hand to answer any questions before we made the purchase and [sensitive content hidden] provided help and support during the implementation period. Both were friendly, easy to contact and quick to respond to all queries which made the process quick and easy. [sensitive content hidden] , who conducted our training, was very knowledgeable about the system. Thanks team!

Avantages :

The software seems to cover everything we need it to administrate our HR needs. It is intuitive to use and the help videos and articles provide further detail when needed.

Inconvénients :

Currently the software seems to do most things that we need. We were not able to use the LOS leave accrual rules as there wasn't the option to award our staff with an extra day on their service anniversary.

Implementing PeopleHR for acquired business

Commentaires : Great to have everything in one place, we were using several systems previously.

Avantages :

Easy and intuitive to use. Required little training for staff on the basic functions.

Inconvénients :

The link sent to users expires after a certain time. So once everyone had been uploaded, by the time we had told everyone about it the link had expired. Secondly, it is time consuming having to re-enter everyone's email address in order to re-sent them the link and because of the first point, had to be done for every employee. I assumed there would have been a "bulk" send option but there was not.

People is a straight-forward and inexpensive service for managing HR needs in your business.

Commentaires : People HR pulled our disparate HR tools from an intranet, spreadsheets and various folders into a single location.
As a SaaS, the value for money is great. The team were very helpful in getting the software set up and it supports most aspects of the business that we run.
There are REST APIs that we are starting to use to allow for anything "non-standard" and these are starting to be used in our organisation.
All in all, it really has helped our business.

Avantages :

It will cover almost all aspects of HR requirements including timekeeping, holidays, reviews, contracts. There are some use and "fun" metrics that you can take away about your company from the dashboard. Line managers receive regular alerts about their teams. It's a fantastic price for the product.

Inconvénients :

Although there is a mobile app, it does need some work. Timekeeping for employees is flexible, but actually recording time is long-winded. The UI is simple and straightforward in some areas, but feels a little awkward in others

Cloud-based HR platform

Commentaires : Allows employees the ability to self-serve freeing up HR resource.

Avantages :

Straight-forward, cloud based HR platform. Easily manage workforce with HR software and payroll process

Inconvénients :

Mobile app has a better user interface than the Website with. Some features are more difficult to find on the Website than the app.

A good HR system with great potential

Commentaires : Although I've listed more Cons than Pros the system is good and I'm enjoying using it, but its by no means perfect. As long as you go into the PeopleHR experience with your eyes open and a realistic expectations you will find the system easy to use functional and it will add value to your business. None off my Cons are show stoppers they are more annoying than anything, but loads of annoying niggles can add up. Having used many HR systems over the years they all have quirks and limitations, PeopleHR are very proactive and I'm sure these will all be addressed in the future

Avantages :

The People HR platform is a easy to use and relativity simple HR platform that gives small / medium sized businesses a flexible HR solution. We've been able to get up and running in a few weeks with little intervention from the People team, which is a testament to the usability of the system. Out of the 11 platforms we looked at People gave us the best value and of offered the widest amount of functionality. The system is constantly being developed with new functions and features being added on a regular basis, due to the modular nature of the system you can cherry pick the parts of the system you need to use helping with the deployment process. The ability to create custom forms (though the logbook) adds a unique level of on the fly customization which lets you capture additional data removing the use of third party tools. There is a decent amount of supporting documentation (written & video content) which makes getting going really easy. The reporting out of the system is also really solid and very flexible. You can load your own data !!! (this is a great feature)

Inconvénients :

The custom logbook forms are good but are also very limited, and working with them can be frustrating . It can take some very creative thinking to get them to behave in the way you want, this can be very frustrating. (this feature has so much potential and more development would greatly enhance the functionality and impact the system has) The ripple workflow engine is very "unique" and does require a solid understanding of the system to make best use of it. There isn't a "test now" button which means when you build a workflow, you have to sit about waiting to see if its worked which is time consuming and a little frustrating. The guys on he support desk are really knowledgeable, although it can take along time to get the right answer out of them. They are prone to making assumptions about your request with out fully understanding your requirements, and you end up going round the houses. There isn't a customer roadmap showing platform development, understanding whats being worked on would be really useful. Training matrix offers little functionality and currently isn't very usable After a few weeks of use you start to notice there are lot of unnecessary clicks when navigating the system, e.g. to jump between employee records takes 4/5 clicks, when making a single change across multiple records this can become very annoying. There are parts of the system where you assume you will be able to click on something e.g. when looking at a line manager you can see all their direct reports listed, but you cant click on them to view their profile. Cant click on employee profiles from the org chart To assign an employee goals they have to have an active performance review You cant have goals linked / team goals If you want to add the same goals across team you have to copy and paste each goal to every individual team member The performance review isn't "smart" there is no ability to add weighted questions. You cant have an employee involved in more than one performance review at a time. No ability to plot your staff into a 9 box talent matrix using the outcome from the performance review (having to do this off system using a separate tool) The implementation process is a little vague, with little project management from their side. e.g. handing over data to be uploaded and not being told when this will happen. Our system training is being delivered after having the system for 2 months, we could be using elements of the system completely wrong and wouldn't know. When uploading data into the system, the data was "adjusted" by the system during the upload process which caused a random (/nr) command to be added to all our employee addresses, I still haven't had a response as to what happened. This means i have to go through 110 employees and remove this manually....

The good people at PeopleHR have created a feature rich and versatile Human Resources Software Suite .

Commentaires : We are extremely happy with People HR 's feature rich software and easy to understand , intuitive implementation . From stem to stern this amazing software
offers summary integration of so many formally disparate Human Resource functions . We highly recommend it's use.

Avantages :

From an introductory and initial stand point , we most loved the ability to effectively group and to communicate directly with top and the most competitive candidates for open positions at our company . The ATS tracking system from People HR makes this tasks quite manageable. The ATS feature has streamlined and consolidated our approach to posting new information on available positions and allows consistent and effective collection of all information relative to the hiring and vetting process. This is an absolute advantage our team is delighted to have. We also loved the attention to detail included in the software package such as the inclusion of customized signatures which can be formatted and included in all forms of email communication with prospective candidates. Finally People HR's "A C A" tracking further allows us to keep track with regulatory and compliance requirements grouped by employee as legal changes present themselves. This features keeps us as agile as we need . Finally the inclusion of a mobile app makes a fine support tool for maximum portability.

Inconvénients :

We did find that our experience with customer service during the initial installation stages was not as reactive as we would like , but this is easily navigated through the use online tutorials and plentiful support groups to answer fundamental questions and install issues.

Good product if you are looking for a simple, easy to use HR system.

Commentaires : Nice system but limited. There are functions that could be expanded and become more flexible. Generally this system is sold as a simple product that will give a small business the basics but doesn't scale very well. If you want something more substantial and flexible or want to utilize data this may not be the system for you.

Avantages :

People HR is user friendly, looks good and simple to train staff, managers and admin in. It comes with an org chart with photos which is helpful but would be nice if this could be exported. Reporting is simple for general information. Task list is useful. Holidays and absence can be approved or declined without having to log which is a nice touch. Support is always available to help and staff are very friendly.

Inconvénients :

Not a great system if you want to use your HR data, reports are very simple and cannot be run for a certain period - for example, if I wanted to know the headcount at the end of last tax year it couldn't tell me. Address reports cannot be used for mail merge outside of the system without laborious manual manipulation. Task list is limited in that when an admin leaves the business their tasks cannot be reallocated without help for Support. There are notification emails that can go to managers but these cannot be tailored. When a person moves to part time hours the system will not automatically recalculate holidays in line with OTE.

A great multifeature product but needs some time to learn to navigate

Avantages :

Variety of features, system works quickly and efficiently, great design Different access levels is useful to manage multi teams and locations Clear and comprehensive planner, good there is an option to auto carry over the remaining holidays Task feature handy and easy to use Very comprehensive reports/queries feature Detailed employee profiles, ability to set personalised work patterns Great service and help from the People team plus and great online training material provided

Inconvénients :

Cannot re-route timesheets authorisations to the additional reporting line (holidays only) Would be handy to approve expenses from the email or a least to have a link ''Please log in to People to see the details'' Would be quicker to have direct link from the email into the area within PeopleHR system (e.g. to people profiles when clicking on the name) News could have a ''like'' button Notification email of New News Alert could include the title of the news, so people instantly now what is it related to Expenses app: handy features would be a possibility to enter the expenses of someone else's behalf; the app to have a scanner for the receipts which would enable to populate the fields on the expense report automatically without a need to add manually Not possible to add a link through bulk actions (document attachments only) Would be very handy to create performance reviews with different questions for the employee and the manager Org Chart: cannot delete additional information and only leave a photo and job title; cannot download pdf with org chart orientation set to left, right etc. Could have ''open in a new tab'' option

Very basic with minimal support

Commentaires : If you're currently relying on a bunch of different spreadsheets to manage your People data, PeopleHR is a slightly better option. If I could go back in time I would push for more budget to get a better system in place. I've been using PeopleHR for about five months and I'm already planning to leave as soon as the year is up.

Avantages :

- You can't beat the price. Literally. It was the least expensive system I looked at when evaluating options. - It's pretty easy to get set up

Inconvénients :

- It's out of the UK, and all of the languages is very British. They keep saying they have plans to roll out a US version but keep pushing the date back. Not only does the language cause confusion with our employees ("Holiday" time vs. "Vacation" time), it doesn't do a great job of supporting the needs of a US-based HR professional. - Their support team is reasonably responsive but isn't very helpful. I find myself needing to interact with them several times a week because the system isn't always intuitive to use, and I often don't come away with a satisfactory answer or solution. - It's not intuitive. I spend a lot of time guiding employees on how to do very simple tasks in the system.

Great tool

Commentaires : Great

Avantages :

User friendly! And always with new features.

Inconvénients :

Not able to send and collect feedback from employees (automatic surveys). Not very customisable.

Great customer service!

Commentaires : A really great system ideal for a small to medium sized businesses where budgets need to be carefully considered. The support team are always willing to work with you to help resolve issues and even accept feature requests. I recommend this product highly - it has made the administration associated with my job much easier to handle.

Avantages :

Almost instant replies from the support team which are always helpful and well thought out. Feature requests are accepted which is fantastic. The support site is full of useful 'help yourself' answers and the system has been built with HR rather than IT in mind.

Inconvénients :

That we don't use more of the functionality on offer - there is a wealth of features and modules which I think would be useful to many businesses, unfortunately we just don't use them at the moment. I am hoping this will change very shortly.

Very user-friendly system

Commentaires : PeopleHR is a great system and all employees find it very easy to use.

Avantages :

PeopleHR is a very user-friendly system and it both the HR team and the employees can work with it comfortably, without any prior training. It is very easy to add new employees/remove leavers and built reports from scratch so it can help a lot with different HR metrics. You can also add different fields on Logbook which will help each user track whatever is that they need. Great customer service with very speedy replies from the Admin team.

Inconvénients :

Not much to say here as PeopleHR offers solutions for most of our needs. It would be beneficial if there was a whole new section about probations/reminders/outcomes (instead of having to use Logbook)

PeopleHR - Your central HR assistant

Commentaires : An affordable HR system that can track and record all aspects of hiring, on-bording and leavers. Highly recommended.

Avantages :

Easy to use Excellent Support Always evolving with new features There are some great visual reports available You can create your own queries or request help to create new ones Set up user access levels for different people (Managers, Minions!) Company overview on Holidays, retention, sickness etc

Inconvénients :

Not really that much I can say is not good, if you use it properly and utilise all the features then it will work well for your organisation.

Simple and Efficient to use

Commentaires : Be great to buy paid support time (by the hour) for company specific tasks.
Overall extremely satisfied with product and the helpful support team.

Avantages :

Ease of use - very easy to pick up without the need to watch too many training video's. Removes need for paper files - do like the Company Document / Log Book areas. ATS is amazing - just managed first job advert completely via People

Inconvénients :

Queries - These can bit tricky to get the hang of and generally need support to assist with. Sickness / Reports - More standard data and exception reports would be useful.

People HR is a good product, but some of the feature could be improved

Avantages :

People HR is a great piece of software to organised employees data in one place easily. The system allows you to store data in a easy and confidential way, GDPR was easy because of this as it allowed us to go completely paperless

Inconvénients :

Our company is 24 hours, so it was difficult for using the tap in/tap out system as this product works more on a traditional office environment. However, for the most part this was the only product we found which suited our needs

An efficient way to manage your people

Commentaires : As someone who has gone around and changed a lot of staff information for 180 employees, I honestly believe that there should be an admins program, as the constant wait for the refresh of the website and it being slightly clunky in that matter can be truely frustrating. Also, I would have liked to see a company filter on the employees tab.

Avantages :

- Timesheets are so much easier in our company now - Saving money and paper on our wageslips - Saving paper on Holiday sheets and that extra time to pass them on has be alleviated - The staff are such a big help and are ready to go with the next problem - The CSV uploads have saved a bunch of time

Inconvénients :

- Work patterns are a challenge to edit and configure (when you've input the wrong format it doesn't tell you, it just won't save) - When running a query you can't go onto an employees profile from there (would be a nice feature)

Good software for medium size companies

Commentaires : Good tool if you want to keep track of different contracts and tasks via the timesheet option

Avantages :

It has a good customer service via chat function - support tends to be quick and have good faqs, query function and timesheet system

Inconvénients :

Missing a good way to calculate and display holidays when employees change contract mid way through the year. A lot of features but missing things such as a clear way to log benefits such as pension, keeping track of benefits which have expired