En savoir plus sur Remote
L'éditeur définit une nouvelle norme en matière de RH internationales afin de permettre à n'importe quelle entreprise d'accéder à de meilleures solutions de conformité, d'avantages, d'impôts et de paie.
Filtrer les avis (9)
Good for Startups!
Remote makes it easy to enrol new employees, contractors, and to manage employee/contractor expenses.
The fact that they have switched health insurance providers. One reason we switched to Remote was that they used SafetyWing, however they have now moved to a more well-known brand, with a lower limit.
Remote is fundamental to Phaidra
Commentaires : Remote enabled Phaidra to build a global company featuring incredible talent that sit at the intersection of industrials and AI - a rare and hard to find talent pool. We started with Remote when they were a start-up themselves, which meant we grew as a company as they did - and were able to share feedback and see the implementation of new features we requested. The collaboration with Remote continues to be awesome and we intend to have Remote as a strategic partner as we scale.
Remote's software enables Phaidra to bring on new talent from almost anywhere in the world. Their support team is helpful and thoughtful in their communication.
It would be great to have more transparency into what stage new employees are in during onboarding. Specifics (like if Remote sent the onboarding email, etc.) would be great!
Great platform with amazing customer service!
I think what makes Remote special is a customer service. The representative of Remote for my company: [SENSITIVE CONTENT] is always very helpful, reachable and takes care of all the questions we have regarding the contracts, platform etc. I definitely recommend [SENSITIVE CONTENT] expertise to all the clients!
The deadline to pay invoices - 1 week is very short to proceed all the documents internally.
Praise for Customer Support
This review is for the members of the Customer Support team, especially Patricia, who helps ever so patiently through the processes of off boarding an individual. My thanks to everyone on the team that I have dealt with. Everyone is polite, helpful and genuinely interested in solving the problem.
In this case I am not commenting on the Software therefore N/A
Superior IP protection and customer experience
Commentaires : Extremely pleasant and smooth. They automate the onboarding process for employees so things that should feel very tedious and time consuming felt breezy and quick. Customer success team is a pleasure to work with and barely need their help given how straightforward their platform is.
The determining factor for us was that we always felt they were more transparent in how they operate from a legal structure viewpoint, and we could trust our employees' intellectual property to be handled by them.
I would like for them to introduce a 24/7 chat feature but they said they're working on it.
Commentaires : Extremely positive, we will use Remote for any non-local hire guaranteed and am a big fan.
- Great service, great team, really assisted us in making our employee feel welcomed, appreciated and generally just a great choice. - Flexible to adjust to our rhythms and schedules and making sure to get out of our way while providing the service
- The different payments per region are somewhat difficult to get into, this could be a little clearer / potentially shown in the interface.
Great service - would highly recommend Remote
Commentaires : Remote has allowed us to solve our employment needs in markets in which we don’t currently have a legal entity in place. It’s allowed us to access amazing talent who are based all around the world.
Easy to use, user friendly, integration to existing business processes were easy enough
Nothing! An option to make payments of invoices directly in the employer portal would be useful.
Very unprofessional and poor customer service.
Commentaires : Scheduled a meeting with the remote team and [SENSITIVE CONTENT] at remote.com but they cancelled my meeting without any attempt to reschedule nor stating the reason for the cancellation. I was not using Gmail or any other account, I was using my corporate email address. Very unprofessional and poor customer service.
good platform great price 1 remote employee free
Very unprofessional and poor customer service Not included all countries included
I thought it was bad until we've switched to a competitor
- Overall the UI is really intuitive and easy to navigate - very straightforward onboarding - lots of good resources to assist with info on each country and their own regulations - easy way to submit expenses and a clear dashboard of where things are at.
-they are a victim of their own success support takes ages to get back to you. -original bundles of benefits were somewhat dubious in the UK ( a no name pension provider and medical) -not really geared for contractors but more for remote employees