Avis clients sur 360Learning

"Outil elearning efficace et service client réactif"

Commentaires: Très satisfaisante dans l'ensemble. Logiciel qui tient ses promesses. Sérieux des équipes.

Avantages: Intégration facile. L'équipe est disponible et répond rapidement à vos questions.

Inconvénients: L'outil évolue très vite (mises a jour), il est donc parfois difficile de suivre les changements sur la plateforme. Je précise tout de même qu'une newsletter accompagne ces mises à jour ce qui est très appréciable :).

"Avis Arpège sur 360"

Commentaires: Proposer de nouveaux formats de formation à nos clients, courts et ludiques.

Avantages: Multitude d'outils intégrables sur la plateforme (unsplash, powtoon, explee, padlet..)

Inconvénients: Pas d'inconvénient majeur trouvé en administrant la plateforme

"360learning"

Avantages: Le produit est très facile d'utilisation. La création de modules et de parcours s'apprend très vite. Le logiciel est idéal pour développer du contenu en interne

Inconvénients: Certaines mises à jour du produit lui ont fait perdre en qualité, notamment l'accès à certaines requêtes qui pouvaient se faire très facilement avant, et qui demande un peu de plus de traitement aujourd'hui

"Accessibilité et réactivité"

Commentaires: Grace à l'application, j'ai triplé le nombre d'apprenant tout en gardant les charges fixes constantes.

Avantages: La facilité d'utilisation et la possibilité de communiquer avec les apprenants.
La réactivité du service support est appréciable et le suivi client est très pertinent pour le développement du business.

Inconvénients: Pas de point faible identifié, à voir les fonctionnalités avec les supports RV 3D

"Un bon logiciel"

Commentaires: LMS nous a permis de centraliser et d'animer plus facilement nos programme digitaux. Ils nous ont également guidé dans nos projets pour mieux traduire nos programmes présentiels en digitale.

Avantages: interface intuitive pour les apprenants et une équipe SAV toujours très réactive.

Inconvénients: Un petit manque de flexibilité au niveau des parcours une fois que la session est lancée

"Groupe E"

Commentaires: Nous sommes très satisfaits de notre expérience avec 360Learning. Le tool est très simple d'utilisation et le support est parfait.

Avantages: Facilité d'utilisation
Support au top.
Tool de traduction

Inconvénients: Interface avec le SIRH.
Gestion des groupes

"Un accompagnement de qualité qui permet une prise en main de l'outil aisé"

Commentaires: Ma 1ère année d'expérience avec 360 Learning a été très concluante.
Novice sur le sujet de la formation e-learning, 360 Learning m'a rapidement permis de développer cette nouvelle compétence.

Avantages: L'intuitivité des fonctionnalités pour l'apprenant
La prise en main de l'outil en quelques heures seulement
La disponibilité des équipes facilité l'autonomisation, la gestion de la plateforme et la création de nouveaux contenus.

Inconvénients: Il est nécessaire d'intégrer le temps de prise en main de l'ensemble des contributeurs / co-auteurs

"Un partenaire efficace, une utilisation simple, des liens conserver même à distance"

Commentaires: 360Learning est simple a comprendre, a administrer, et permet de concevoir une bonne base de supports.

Avantages: La prise en main est facile, même pour les personnes qui ne sont pas diplômées, dans le domaine de l'apprentissage. Avec des fonctionnalités accessibles et un outil de création de module rapide, plusieurs de nos services ont réalisé leurs propres formations en quelques semaines. Les obligations de distanciation liées à la crise nous ont poussé à ralentir nos formations en présentiel. 360Learning nous a aidé à garder un rythme de déploiement impératif auprès de collaborateurs souvent très éloignées géographiquement.

Inconvénients: La gamification pour un plus jeune public serait sans doute à voir, mais après 1 an d'utilisation, nous n'avons pas encore fait tout le tour du produit.

"Outstanding LMS with great flexibility"

Commentaires: Excellent experience, look forward to seeing the product evolve

Avantages: 360LEARNING offers a wide range of - collaborative - features while keeping things simple & smooth for both the learner and the admin. It’s the best LMS I’ve used so far for that quality/price ratio.

Inconvénients: A few bugs along the way but nothing major

"Allow your top talent to preserve and share best practices"

Commentaires: The 360Learning team has been great to work with, and very helpful throughout the implementation process. They provide various channels to obtain support, on top of the already intuitive features.

Avantages: 360Learning allows employees to upskill others in the organization by sharing their expertise. The authoring tool is very user friendly. With minimal training on how to make the content engaging, anyone can create engaging courses for learners. The social features are also an important aspect; introducing new technology is challenging in itself, but the ability for learners to discuss with each other and interact with the instructor of the content makes the experience more aligned with in-person training they are accustomed to.

Inconvénients: There are some functions in the platform that can use work, such as the blended learning feature. However, from my experience, 360Learning has shown its commitment to continuously improving the platform with frequent updates and prompt response to user feedback. The features that I find could be improved are not essential to my use of the software, but I do hope to be addressed soon.

"Userfriendly plateform tailored to customer needs"

Commentaires: During this pandemic period, 360Learning allow us to decrease face-to-face learning

Avantages: I like the way to implement courses and build program templates. It's really easy. I also like the social dimension of 360Learning with comments and feedback users can provide.

Inconvénients: It could be great to implement more varied tools to build courses, but the ones already implemented are very good.

"A modern intuitive interface for a succesfull digital transformation of your training courses"

Commentaires: We decided to combine the training courses on 360 Learning with synchronous virtual sessions to offer to our clients the possibility to more understand the course content before starting synchronous classes but also to keep them interact with teachers and fellow learners after the synchronous sessions.

Avantages: The system integration process was easy for me and our pedagogical service. In just a few weeks, we were able to get started our first digital training course in 100 % online blended learning.
The most impactful feature, for me, is the intuitive system designed as a social network, and more specifically the contextual forums that allow the interaction between learners and teachers so that everyone can benefit from the knowledge of others. This social leraning vision is very close to our values, as we work with teachers and students from more than 91 different countries.
I have found that the platform was also easy to use for our clients and the mobile version kept them engaged more easily offering a real integrated learning environment

Inconvénients: The missing features are integrated gamification scenarios that we could offer to more young audience

"Amazing team and product"

Commentaires: Covid have changed the way people are learning. We were looking for a platform with a great looking and easy to use and implement e-learning platform. We have demo a lot of e-Learning paltforms but 360 Learning is from far the best quality/price ratio.

Avantages: Their team is very professional. They are answering most of time to our support question within a day time which is very helpful. The fact that we have a 360L dedicated team to our project gives us the ability to be efficient. Finally, their product is very complex (they have everything you need to manage the best way possible customers & employees training) but they have put in place a superb e-learning training to learn all about the platform which makes everything very easy to use.

Inconvénients: Since 6 months we are using 360L, there is nothing that we disliked yet.

"A very good product and an excellent team."

Avantages: A modern tool, which allows us to make our trainings available in very good conditions.
A very reactive team that listens to our needs for future evolutions of the product.
Ease of use !
Continual developments to improve the producte.

Inconvénients: Some features were sold to us during pre-sales but are not available. Nevertheless a transactional agreement is being concluded to fix this.
Some bugs that could have been avoided by sharing some good practices more.

"Great for blended/online learning!"

Avantages: 360 Learning has been great in assisting us to transition our face to face programmes, to online and blended learning. The ability to build courses that include virtual webinars where learners can have everything they need in one space has been great as it avoids needing to send multiple emails and diary invites.

Inconvénients: The only thing that I would love, is to be able to create courses that are non-linear. Though pathways can do this, it would be great to have it as a feature of courses so we can ensure a course is completed but the order can be in a personal choice.

"360 Learning is so easy to work with"

Commentaires: I can share easily content about how to use our product.

Avantages: The platform itself and their supporting teams.

Inconvénients: No downside for me whatsoever.

"360 Learning administration feedback"

Commentaires: 360 Learning has an interactive aspect and social aspect (we can react in every activity of a course) which is nice and dynamic.
To me, it still misses some fundamental functionalities : exporting course file, training follow up and alerts in Dashboard from the administrator view. It has to be more effective in the "ergonomy" and webdesign. It looks like too much to a social network.

Avantages: The suggested tools to create videos, images and interactive documents to integrate in our elearnings. Easy to understand how to follow a module / program
Easy to create a module / program
Easy to access to results/reporting in Dashboard

Inconvénients: There are some inconsistencies in this software :
We can integrate a scorm file in 360 Learning but we cannot export/download a module.
We can assign a program but not a module.
We can add a co creator to a module but not in a program. The access to the programs for a user is not that easy and effective.
The access to the modules to co create is not that easy for a co creator. He cannot see the program, only the modules which is not completly handy. Adding users in a group is not really intuitive. The user's home page on a "social page" doesn't look professional or doesn't look like a serious LMS.

"360Learning is user-friendly"

Commentaires: The ability to come up training modules independently is key to our success and my independent success within.

Avantages: Our organization couldn't request much else as 360Learning truly has all that we are searching for in a learning the executives framework. It took us a year to at long last choose one and we were prevailed upon by how easy to understand this product is. With many colleagues to prepare, we required a product that could do this effectively, rapidly, and across various areas. What we discovered is that 360Learning possesses all the necessary qualities. We were truly prevailed upon by the way that it didn't have a lofty expectation to absorb information. Indeed, even those of us who don't know quite a bit about one or the other turn of events or learning could concoct a preparation module by adhering to the guidelines that were given to us. Something else that intrigued us was the means by which intently thier client achievement chief worked with us as we executed it in our organization. The chief was with us consistently make the organization dispatcOur organization couldn't request much else as 360Learning truly has all that we are searching for in a learning the executives framework. It took us a year to at long last choose one and we were prevailed upon by h fruitful. The Engagement Academy is likewise something that I truly valued. The computerized picking up preparing covered all that I required to know and has assisted me with playing the part obviously creator and head. I realize that I can promptly think of preparing programs that are drawing in and command notice.

Inconvénients: The only thing I could could of that could benefit from improvement would be the ability to have multiple quiz questions on same page.

"Easy to build customized courses and great service!"

Commentaires: We acquired 360L in 2019, but as soon as the Covid pandemic hit us our new hires couldn't come train at our facilities anymore. We have quickly turned this around, built courses through the platform and created a virtual training program that includes a combination of courses to be taken through 360L and some virtual classes with a live trainer. Once this program proved to be working our company saw the potential unfold and more projects are now being built within the platform. This has helped bringing the cost down as most travel and hotel expenses have been eliminated. Going through all this the instructional designers were in high demand so we had to improvise. With the help of the support team and our [SENSITIVE CONTENT HIDDEN], we have been able to build content and restructure the platform to accommodate our new requirements fairly quickly. It did require a lot of efforts and it wasn't always easy, but to realize great things you have to put in a little sweat! Collaborative learning is a change of mindset; this is not your traditional LMS. You have to believe in your learners to create a great community and enforce collaboration. In this new reality where most of us now work from home it might be just what you need to get colleagues together again!

Avantages: This platform is very intuitive for our learners and it is extremely simple to build course content. We are a customized product company so we have customized processes. It was very simple to create courses using only the platform tools to share content we used to teach onsite at our facilities. It has tremendously helped us get through Covid with little disruption to that side of the business. The support team is very responsive and very knowledgeable. The support articles are beyond what you could ever document yourself, straight to the point with precise steps to accomplish what you need. The Engagement Academy and the regular webinars are also other tools 360 Learning is providing to support their customers.

Inconvénients: The program sessions are very rigid and if the learner has done an open access course before it has to be redone in the assigned program session. The good news is that this is all going to change with the new learning Path design, and we are very much looking forward to these new features. A true game changer! The mobile app is very minimalist; fine for the learners, but it doesn't allow you to do much more. Another item the 360L team has worked to improve and their new app release, before end of year, looks like it will resolve this issue!

"An excellent, interactive experience centered around both learner & instructor."

Commentaires: Solving for: Designing and developing all training programs. Enabling colleagues to showcase their skills and teach them to others. Creating a company knowledge hub.
Benefits realized: Created and launched a mandatory company-wide training program. Created team-specific training programs. Received feedback on the content allowing for continuous improvement of the learning materials.
Learning 360 made an impression and is certainly here to stay. Beyond the learning aspect, it has very good potential to become a central hub of knowledge in the business, enabling our colleagues to both learn new things and share their skills.
A big thumbs-up from us!

Avantages: Besides the excellent features and easy interface, one of the best things about Learning 360 is the support you get from their team. Our contact [SENSITIVE CONTENT HIDDEN] really listened to what we needed and helped us achieve that goal in the best way possible.
Designing training for the whole business is a difficult task made easy by the platform's logical arrangement of users, groups, courses, programs, sessions, etc... It is very important to understand these layouts and what their mechanics are - once you do that it all clicks and opens up a lot of possibilities.
One of our first major tasks was creating a business-wide mandatory training program - with [SENSITIVE CONTENT HIDDEN] help we identified the best architecture for the program and sessions, together with a deep-dive into the best way to deliver information-heavy content in an accessible and interactive way. Happy to say this was achieved and the modularity of the training program through the use of templates will ensure that we have a long-lasting, flexible, updateable, and efficient program for all our colleagues.
The platform itself is very social-centric which is a nice departure from some of the dry solutions we used in the past. Learners have an opportunity to comment, speak to each other, react to courses, and ask questions. This gives the instructors a real window into the content and how interested the audience is - in turn making real-time adjustments to tailor content for maximum interest from the learners.

Inconvénients: Some niche features like automation of periodic programs and sessions are not yet available. A big emphasis on "yet" as the features are not unattainable, but currently being developed.

"Must have!"

Avantages: I value 360Learning's employees and feel they are the company's best asset. Yes, 360Learning is an incredible tool, but it would not be what it is without the people there to guide their clients. I also love the interactive component which encourages employees to engage with colleagues within the training sessions. I love the relatively new feature: video pitch. It's a great way to keep employees engaged and interacting with training sessions, while removing the traditional powerpoint. I also love how user-friendly this platform is. I will admit it took me awhile to feel comfortable enough to start creating content, however once I got over that hump, I couldn't believe how straightforward it is to use.

Inconvénients: The only potential downside is not having enough people internally to work on getting 360Learning up and running in your company. This of course depends on what your company's current training sate is like. Personally, we are trying to create an entire training program within 360 from basically the ground up. There are very few personnel dedicated to working on this project so it's extremely heavy lifting for us. However, for companies that already have training programs in place and are looking to improve them, this would be much easier to leverage. Additionally, if companies had more personnel resources that could be assigned to own the project, that of course would make it easier as well. However, this can be avoided obviously through personnel, but also through third parties. Personally, we have had a great experience working with OpenSesame for this.

"Ready for Success with 360 Learning!"

Commentaires: We have had a phenomenal experience with 360 Learning so far. The support staff are responsive and Andrea, the Customer Success Director, has kept in contact throughout all stages of implementation to ensure a successful company launch. After completing the comprehensive digital learning training through the Engagement Academy, I felt very comfortable as an administrator and course author to begin building engaging training programs immediately.

Avantages: This software is easy to use. It took over a year for our team to vet different LMS systems, but we ultimately chose 360 Learning because it provided everything we needed in an LMS system. Our company currently has just under 200 team members and as we grow we needed a way to get training out to our geographically dispersed teams quickly and efficiently. 360 is going to allow us to do just that. This platform was so attractive to us because it is easy enough for someone without a formal background in learning and development to create really effective training with just a few simple instructions.

Inconvénients: I like everything about the platform and am excited about the upgrades that are getting rolled out! The only thing I hope can be made available in future upgrades would be the ability to show multiple quiz questions on the same page.

"Excellent e-learning plateform solution for small, medium and large businesses."

Avantages: The front and back offices are incredibly user friendly, truly the best solution I've tested. It's a simple, clear, efficient and robust LMS platform, with a proactive and helpful Customer Support, committed to find solutions and keen to consider any possible enhancements. Easy of use is key. Our trainees can forget the tool so they can focus on what matters most for them: learn. They can check their progress and interact with other trainees or with their trainers whenever they want during the course. Thanks to the functionalities offered, we can mix videos, written texts, didactic exercices with "face to face" sessions, so we can offer to our customers a professional learning journey! Features and Functionalities are also impressive. Our trainers love the way they can easily organize their courses, create exercices, directly upload videos and embed a variety of contents in various digital formats. With regards to the modules, we especially appreciate the free-form answers and the personalized certificate. The stats are exhausive, so we can support our trainees when they need the most. Reading that, you could think that I'm paid to write the pros! I'm not! I'm really impressed by this software and 360Learning 's team really deserves good comments!

Inconvénients: For small businesses, when starting to delivering online courses, the cost is of course something to take into consideration. May I suggest a friendly starting price up to 50 users? Anyway, I believe quality has always a price and our customers deserve this crucial investment.

"360Learning has been a great addition to our instructional methods"

Commentaires: Exceptional customer support, wide variety of features and functionality, easy onboarding and fast launching of the platform

Avantages: There are so many great features of the platform. It has the ability to record video and screencasting through the platform, there is a social component similar to Facebook and users can rate tasks and courses for immediate feedback about the content. The user metrics and analytics are great and there's a mobile app as well. The ability to have private and public groups allows for a lot of branching options. In addition, the customer care we have received has been exceptional. They quickly answer questions and respond to struggles. They work hard to provide a solution or suitable workaround and will add enhancements requests to the future wish list. It's extremely easy to use for the content creators and for the end user. We were able to learn the system and launch it in a very short time-frame due to the ease of use.

Inconvénients: The search field for videos isn't as robust as we need. It only searches videos that the user has already watched rather than searching all available videos. They are trying to address this issue. There are other minor enhancements that would be helpful. The company has been willing to take feedback, however, so I'm hopefully these enhancements will happen soon.

"5 years of honeymoon !"

Commentaires: 360Learning plateform gave us the recipient our contents needed to reach their maximum impact.

Avantages: I work for a french environmental and social NGO and we have more than 160 000 people on our 360learning plateform.
We launched one MOOC per year over the last 5 years, and several online training for our customers, amongst them CAC40 companies.
We were able to launch MOOCs with 40 000 participants easily : no need to know the website perfectly for a trainer to create contents, it is intuitiv and so easy ! The quality of the hotline we were expecting with so many participants was present : quick (most of our questions were answered within 24 hours) and reliable.
The tools provided with the plateform (tracking, customisation, emailing,...) allows us to efficiently follow our participants and custom the animation to fit their paths. That allows us to reach an average completion rate of 14% on our MOOCs, and our 2019 MOOC was elected MOOC of the year in France by a panel of professionals.

Inconvénients: on SPOC or COOC, we have every features we require. For our MOOC, we miss a participants map and the ability for participants to contact each other on a similar territory. but we are conscious this need is very specific for our needs.