Filtrer par :

Note moyenne

  • Note globale
  • Facilité d'utilisation
  • Service client

En savoir plus sur IntouchSurvey

Collectez des données de retours client grâce à un logiciel de sondage flexible et suivez de près chaque interaction avec le client.

En savoir plus sur IntouchSurvey

Afficher 1 avis

Lauren N.
Marketing Manager (É.-U.)
Fabrication électrique/électronique, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Platform for International Surveys

5 il y a 4 mois

Commentaires : Within one year of using the tool, we have been able to implement seven international surveys and share actionable data within our organization. An entire team is not needed to support, we have one full-time person spending a few hours a week.

Avantages :

Overall UX is clean and easy to use. The functionality options, survey building and delivery customizations offer everything you need. We even use the survey QR code for China survey deployment and have seen an increase in responses.

Inconvénients :

The support team is very keen to collecting feedback on features that can be added to the roadmap. Sometimes it takes a while to get on there. Currently, the survey tool cannot send from one list a specific survey based on region/language. There is a workaround in place for a toggle language change option.

Réponse de l'équipe de Intouch Insight

il y a 4 mois

Thank you so much for the great review! We're so thankful to our wonderful customers like yourself, who continue to share feedback to help us make even better products! We look forward to continuing to support your team to make better and more streamlined survey programs.