--- description: KAWAK : qu'en pensent les utilisateurs ? Lisez les avis clients sur KAWAK, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: KAWAK - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de la qualité](/directory/30099/quality-management/software) > [KAWAK](/software/211071/kawak) # KAWAK Canonical: https://www.capterra.fr/software/211071/kawak Page : 1/14\ Suivant: [Page suivante](https://www.capterra.fr/software/211071/kawak?page=2) > Logiciel de gestion de la qualité. Les utilisateurs peuvent gérer des tâches, des documents, des risques, la planification stratégique, des audits, des équipes, etc. ISO - Conformité. > > Conclusion : 319 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise KAWAK ? Les entreprises basées en Colombie, au Mexique, au Chili, au Pérou, en Équateur, au Panama, au Guatemala, au Costa Rica, à Cuba, au Salvador, en Bolivie, au Brésil, en Argentine et au Paraguay. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 319 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: KAWAK - **Entreprise fondée en**: 2010 ## Contexte commercial - **Prix à partir de**: 238,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, espagnol - **Pays disponibles**: Argentine, Brésil, Chili, Colombie, Costa Rica, Cuba, Guatemala, Mexique, Panama, Paraguay, Pérou, Salvador, Équateur ## Fonctionnalités - Alertes/Notifications - Classification des documents - Codage et contrôle de documents - Contrôle de qualité - Contrôles/Permissions d'accès - Feedback à 360 degrés - Gestion de la conformité - Gestion de la formation - Gestion de la maintenance - Gestion de projets - Gestion de versions - Gestion des audits - Gestion des changements - Gestion des compétences - Gestion des contrôles internes - Gestion des documents - Gestion des employés - Gestion des flux de travail - Gestion des formulaires - Gestion des fournisseurs - Gestion des incidents - Gestion des inspections - Gestion des performances - Gestion des plaintes - Gestion des ressources humaines - Gestion des risques - Gestion des tâches - Gestion des équipements - Intégration des employés - Logiciels d'actions préventives et correctives - Mesure des performances - Notation des risques - Partage des fichiers - Planification d'audit - Profils des employés - Rapports et statistiques - Recherche en texte intégral - Recherche/Filtre - Risk Analysis - Saisie de documents - Signature électronique - Stockage de documents - Suivi des candidatures - Tableau de bord - Third-Party Integrations - Évaluation des risques ## Intégrations (6 au total) - CKEditor - Gmail - Indicators - LDAP Manager - Microsoft Entra ID - Microsoft Power BI ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion de la qualité](https://www.capterra.fr/directory/30099/quality-management/software) ## Catégories connexes - [Logiciels de gestion de la qualité](https://www.capterra.fr/directory/30099/quality-management/software) - [Logiciels de gestion d'affaires](https://www.capterra.fr/directory/30532/business-management/software) - [Logiciels de gestion des talents](https://www.capterra.fr/directory/10029/talent-management/software) - [Logiciels d'audit](https://www.capterra.fr/directory/30664/audit/software) - [Logiciels de ressources humaines](https://www.capterra.fr/directory/5/human-resource/software) ## Logiciels similaires 1. [MasterControl Quality Excellence](https://www.capterra.fr/software/148577/mastercontrol) — 4.5/5 (526 reviews) 2. [Qualio](https://www.capterra.fr/software/134050/quality-management-software) — 4.6/5 (128 reviews) 3. [Dot Compliance](https://www.capterra.fr/software/192574/dot-compliance) — 4.4/5 (76 reviews) 4. [Isolocity](https://www.capterra.fr/software/148633/isolocity) — 4.7/5 (51 reviews) 5. [Ideagen Quality Management](https://www.capterra.fr/software/155354/Ideagen-Quality-Management) — 4.5/5 (178 reviews) ## Avis ### "Satisfaction survey" — 4.0/5 > **Alondra** | *3 mars 2026* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: I like that it's an easy-to-use platform. A plus of the system is that you can submit a ticket and also request a session to clarify any doubts you may have. Additionally, Kawak resolves issues quickly. > > **Inconvénients**: So far in 2026, we have raised at least 3 tickets for different failures. In one, they performed a system update where corrective actions had to be documented from the My Pending section. On another occasion, all staff were enabled the "insert" permission in the continuous improvement module when only a few positions should have it. And the most recent incident was the one right now where the action plan report has failures when downloading. > > Overall, the experience with the Kawak platform is good, although the service could be improved by verifying that the configurations of each module are functioning correctly after each update. Additionally, providing updates on the progress of each ticket would be helpful, as the current situation creates uncertainty about whether the problem is being addressed. ----- ### "Process control and order" — 5.0/5 > **Utilisateur vérifié** | *13 février 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: It allows for document control management, guaranteeing the security and immediate availability of each institutional document. Kawak specialists provide ongoing and highly concise support during software implementation. > > **Inconvénients**: During the implementation period, the platform has not presented any inconsistencies in the implementation process or operation of the modules. > > The experience with Kawak lies in the control and organization of processes through a platform that centralizes information. The platform's interface is very intuitive, which has made it easy for the team to get involved and understand the importance of regulatory compliance. ----- ### "Impact of Kawak on document management" — 5.0/5 > **Yxi** | *6 mars 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: The biggest advantage and the reason I like Kawak is being able to centralize the entire Management System on a single platform that gives access to all collaborators without the need to pay for licenses for each one. > > **Inconvénients**: There are some adjustments or changes that we would like to implement; however, sometimes it is necessary to wait for a system update to include them or to assume an additional cost for their development. > > It has helped us gain greater control over document management and approval processes. In fact, with the implementation of Kawak, this process has been strengthened and structured more efficiently. ----- ### "The system works quite well and the service is very good." — 5.0/5 > **Graciela** | *9 mars 2026* | Produits pharmaceutiques | Taux de recommandation : 10.0/10 > > **Avantages**: The support videos and the guidance it provides during implementation are quite intuitive. > > **Inconvénients**: When they release updates, they change things and sometimes don't notify you exactly what the changes are. And after the updates, the system runs slower. > > Quite good, the system is easy to understand and use, it is extremely intuitive and user-friendly. ----- ### "Advisable" — 5.0/5 > **Claudia** | *9 février 2026* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: It has allowed our company to manage all documentation in an organized way, it is very good for internal client training, everything is just a click away and in terms of its handling, it is very intuitive, which facilitates its use at all levels. > > **Inconvénients**: For medium-sized companies like ours, expanding to more users is somewhat expensive, which limits its use. > > It has helped us enormously since our company undergoes many external audits. The focused and organized management of all documents, indicators, improvement plans, complaints, etc., makes it easier to present our organization and facilitates adherence to organizational processes. ----- Page : 1/14\ Suivant: [Page suivante](https://www.capterra.fr/software/211071/kawak?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/211071/kawak) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées