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En savoir plus sur GoodAccess

VPN convivial pour les équipes commerciales. Configuration en cinq minutes. Gestion facile des accès en équipe. Travaillez depuis le bureau à domicile ainsi que des emplacements distants en toute sécurité.

En savoir plus sur GoodAccess

Avantages :

Pretty easy to set up, lots of useful guides provided.

Inconvénients :

The symptom is that I cannot connect to internet at all after connecting to GoodAccess. I'm not sure what caused this issue exactly.

GoodAccess - Notes

Note moyenne

Facilité d'utilisation
4,9
Service client
4,8
Fonctionnalités
4,7
Rapport qualité-prix
4,7

Probabilité de recommander le produit

9,4/10

GoodAccess a reçu une note globale de 4,9 étoiles sur 5 d'après 97 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (97)

Marek
Marek
Programmer (Tchéquie)
Utilisateur LinkedIn vérifié
Développement de programmes, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Premium VPN service at $1.9/user – excellent!

5,0 il y a 4 ans

Commentaires : Finally, an affordable & easy-to-use VPN for small businesses. The cost of $1.9/user in GoodAccess is much affordable than other solutions starting at $8/user. It’s also a user-friendly experience. 10/10.

Avantages :

Excellent! Fast & stable connection via desktop and mobile apps. Premium service without compromise just for $1.9/user. Great customer support. Can only recommend it!

Inconvénients :

Really not much. We’d also appreciate a Linux app. It’s suited best for 100 users – but if you contact the sales team, you can get a custom offer.

Réponse de l'équipe de Samohyb

il y a 4 ans

Hello Marek. Thank you very much for your kind review! We really appreciate your feedback. Best regards. GoodAccess team

Sven
CTO (Allemagne)
Biens de consommation, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

The best single IP VPN service we came accross

5,0 l’année dernière

Commentaires : When it came to choosing a VPN for our team, I extensively researched various providers in the market. One of the notable names that kept coming up was NordVPN, and while they do offer a commendable service, GoodAccess truly stood out for our specific needs.The primary reason for our choice was the ease of setup. GoodAccess provided an intuitive user interface and a seamless integration process that was unrivaled. In the competitive market of VPNs, this ease-of-use feature can't be understated. We needed a solution that our whole team, regardless of their tech proficiency, could get behind and use without hitches, and GoodAccess was the answer.Furthermore, the price point for offering a single IP for the entire team was incredibly cost-effective compared to other services. This allowed us to manage our budget efficiently without having to forego security.The security boost provided by GoodAccess was exceptional. In an age where cyber threats are rampant, it was reassuring to know that by whitelisting a single IP, all our employees instantly enjoyed an elevated level of security, ensuring both our company data and personal data remained safeguarded.In conclusion, while there are numerous VPN services out there, GoodAccess, with its unique combination of ease, affordability, and security, proved to be the best choice for our team. We genuinely hope more businesses and individuals discover its merits just as we did.

Avantages :

I appreciated GoodAccess for its incredibly easy setup and the cost-effective option of having a single IP for the entire team. This unique feature not only streamlined our operations but also provided an instant security boost for all our employees.

Inconvénients :

Overall GoodAccess is fantastic, but it seemed that the OpenVPN client is more stable than the GoodAccess app. This could be a small improvement in the future.

Kim
Managing Director (É.-U.)
Produits pharmaceutiques, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

GoodAccess

5,0 l’année dernière

Commentaires : The system provides access to other systems and is a consistent product.

Avantages :

GoodAccess is an easy to use application and generally consistent. Customer service has been very helpful.

Inconvénients :

Updates can be challenging at times but have been successful.

Dejan
COO (Macédoine du Nord)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

GoodAccess is the product to go for IT companies requiring reliable partner for their DevOps

5,0 l’année dernière

Commentaires : GoodAccess.com has proven to be a valuable asset in our network security toolkit. From the moment we implemented it, the platform's user-friendly interface and robust features stood out.The VPN service provided by GoodAccess.com is both reliable and efficient, ensuring that our connections remain secure without sacrificing speed. The flexibility to create multiple gateways has allowed us to tailor the service to our specific needs, providing a customized solution that fits our business model.Customer support has been another highlight of our experience with GoodAccess.com. Whenever we've encountered an issue or had a question, their team has been responsive and knowledgeable, providing solutions that keep our operations running smoothly.Overall, GoodAccess.com has been an excellent investment for our company. It's a solution that not only meets our security needs but also aligns with our commitment to efficiency and innovation.

Avantages :

GoodAccess has clearly outperformed our previous cloud VPN, demonstrating greater stability and speed. Where our office gateway fell short, GoodAccess has been there with effective solutions. The array of features they offer is impressive, with development progressing at a noticeable pace. Most notably, their support team is remarkably quick, helpful, and courteous, setting a new standard in customer service.

Inconvénients :

One area where GoodAccess.com could improve is in their documentation. While the platform is intuitive, more detailed guides and tutorials would enhance the onboarding process for new users.

Michael
Owner (É.-U.)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

A great value VPN at a reasonable price

5,0 l’année dernière

Commentaires : Overall I've been happy with GoodAccess. I've been with them since they were smaller and it's been nice to see them add in powerful features that help to simplify our infrastructure.

Avantages :

I like the simplicity of the UI in the dashboard. There are a lot of powerful options, but I'm not overwhelmed. It's intuitive to use. I like being able to manage port forwarding. I also like being able to configure systems within the dashboard that I can share with other members of our team.

Inconvénients :

I didn't like having to purchase a minimum number of seats to get the features we needed. We don't use all of the seats, so it feels like that could be a better experience for the customers.

Paul
President (Canada)
Automobile, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

VPN of choice for our Remote workers

5,0 l’année dernière

Commentaires : Overall experience has been great, even though the company is not based in North America, anytime I had a question or concern and reached out I had a prompt response back from their customer support.

Avantages :

Great customer service, reliable and simple to use. Their system is much simpler to set up then the other companies I had tried and perfect for what our company needs are.

Inconvénients :

Wish they offered custom packages for fewer than 10 users needing access.

Lori
VP of Ops (É.-U.)
Compagnies aériennes/Aéronautique, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Good Access

5,0 l’année dernière

Commentaires : Excellent! Eve has been our go to, if she didn't know the answer, she would find someone that did. Very helpful!

Avantages :

Customer Service, hands down, the best, quick responses and very helpful. The auto start is also very helpful, when you log on in the morning, the program starts working!

Inconvénients :

When there is a product update, the program doesn't work, you have to log off and update, restart and then run the program. Having an email sent prior to the update so we can make sure all the employees know they have to update and restart for the program to work effectively.

Japheth Immanuel
Accounts Manager (Japon)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Very Good Service They Provide!

5,0 il y a 3 ans

Commentaires : The experience is the best, this is the first VPN Static IP provider that I used and never regret using it.

Avantages :

I like the ease of using the software, Stability and Good Service it gives.

Inconvénients :

The Customer service is not 24/7 I guess. I need to wait 12 hours for a representative to respond when I had a little problem.

Réponse de l'équipe de Samohyb

il y a 3 ans

Hi Japheth, thank you very much for your great review! Thank you for your feedback regarding customer service accessibility. I've passed to our management.

Jean-Michel
CEO (Canada)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Totally satisfied customer

5,0 il y a 3 ans

Commentaires : The product does exactly what I need it to - provides me and my team with a static IP vpn

Avantages :

It works exactly as expected and it is very easy to get team members to use it

Inconvénients :

I have not found any flaws and have absolutely nothing to complain about

Réponse de l'équipe de Samohyb

il y a 3 ans

Hello Jean-Michel, thank you for your great review!

Sam
Lead Data Engineer (É.-U.)
Médias en ligne, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Excellent Value

4,0 il y a 3 ans

Commentaires : Hands-down, I would recommend GoodAccess to anyone needing a VPN for their business. The service and support is great, and the value is unparalleled.

Avantages :

GoodAccess VPN is an outstanding value and provides everything we need. The VPN is reliable and fast. User security is easy to maintain with SSO against our GSuite. Their customer support is fast and effective.

Inconvénients :

The documentation on SSO setup was slightly lacking detail. I see it is being expanded though. We ran into an issue with the GoodAccess app not working on Macs. However, it was resolved swiftly after we reported it, and has not returned.

Leonel
Administration Manager (Canada)
Administration publique, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Effective solution with affordable price

5,0 il y a 4 ans

Commentaires : GoodAccess costumer, tech and sales support is fantastic. They are very quick to reply and have made an extra effort to meet our demands.

Avantages :

The software is very intuitive and easy to use. It allowed us to access remotely our systems which require fixed IP. It is cost effective and fit very well to the size of our team.

Inconvénients :

We had some difficulty installing the software on older Windows 7 systems.

Réponse de l'équipe de Samohyb

il y a 3 ans

Hello Leonel, thank you very much for your review. We really appreciate the feedback and I promise that we address the Win7 issue.

James
Director (R.-U.)
Services d'information, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

So far I am very pleaseed with the service

5,0 il y a 3 ans

Commentaires : I found the customer service excellent and they reply quickly. The product is exactly what I need and has not dropped off once (unlike the main other 3 I have tried).

Avantages :

It is simple to use with lots of features (also, in my experience the only reliable VPN I have found so far)

Inconvénients :

I did feeel the minimum amount of users was a little steep at 10, but that is a minor gripe.

Nick
CTO (Australie)
Services et technologies de l'information, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very good VPN for remote teams and controlled access

5,0 l’année dernière

Commentaires : We have been very happy with the reliability of the service, we added an extra team to this service once we evaluated the product using our first team. We find the connectivity and stability of connections stable, we have users across multiple countries and experience has been very good.

Avantages :

Teams can share the same public IP address, team administration is very straight forward using the portal with very good security controls that can be used. Teams can have multiple gateways which adds good redundancy.

Inconvénients :

Adding users to teams needs to be done in chunks, for smaller teams this makes it difficult as we end up with unused licences. It would be really good to add or remove 1 user at a time as our team sizes grow slowly.

Rebeca
Project Manager (É.-U.)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great for our team

5,0 l’année dernière

Commentaires : Great. GoodAccess is so easy to start using it, had no complaints or feedback from our team. We switched from another service and are happy with the results.

Avantages :

The team setup, is easy to add a gateway and add our team into it.

Inconvénients :

No problems so far, our team has no negative comments towards it.

Réponse de l'équipe de Samohyb

l’année dernière

Dear Rebeca, we appreciate your kind words, thank you very much for your review!

Marcelo
IT Manager (Émirats arabes unis)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Game-Changer

5,0 l’année dernière

Commentaires : It had a very user-friendly interface and was very easy to use.

Avantages :

As far as functionality is concerned, it exceeds my expectations. Everything I need is here, from dedicated IP/server to security. My expectations were truly raised by Good Access.

Inconvénients :

It would be nice to have 24 hour chat support. It would be great if you could integrate that.

Réponse de l'équipe de Samohyb

l’année dernière

Dear Marcelo, thank you very much for your kind words and your valuable feedback, we appreciate it very much! We're working on getting to 24-hour chat support and hopefully, we'll have that soon! Eva, Customer Success Manager

Brandi
Managing Director (Canada)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

GoodAccess Keeps our Company Connected

5,0 l’année dernière

Avantages :

Along with a VPN we require a static IP to access our servers which host our applications. Security is obviously of utmost importance as is reliability and we get that with GoodAccess.

Inconvénients :

Nothing major whatsover. The few times I have needed support it has been provided extremely fast.

Sandro
Senior (Italie)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A good VPN service

5,0 l’année dernière

Commentaires : We started working from home during the COVID period and with GoodAccess VPN we were able to work as if we were in the office.The main feature is that all users connected from different locations can have the same IP address and this facilitates the configuration of Firewalls for the different services we access.

Avantages :

The service is simple to use and configure.It's high-performance and I don't remember the system going down during the entire time of use

Inconvénients :

There are no features missing regarding VPN service

Petar
IT Manager (Serbie)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very good product

5,0 il y a 3 ans

Commentaires : Our company operates worldwide and many clients limit their business to their country by blocking the application for the rest of the world, so we cannot access it either. GoodAccess allows us to solve these obstacles in a very simple way.

Avantages :

A very simple way to create an account. Very easy to use. Very stable and reliable product. It is complementary to all major operating systems. I would recommend GoodAccess VPN to everyone.

Inconvénients :

I think there should also be a GUI application for Linux users.

Réponse de l'équipe de Samohyb

il y a 3 ans

Hello Petar! Thank you on behalf of our GoodAccess team for your great review. I've passed your feedback to our app development team.

Daniel
IT Manager (Mexique)
Externalisation/délocalisation, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Secure Gateway and VPN

5,0 l’année dernière

Avantages :

Good Access provides our customers with a secure connection to our server, it is easy to implement and manage

Inconvénients :

there is actually nothing I don't like about this VPN

Réponse de l'équipe de Samohyb

l’année dernière

Dear Daniel, thank you so much for taking the time to write us a review and for your positive review. :-) Eva, Customer Success Manager

Steven
Head of Technology (R.-U.)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Highly recommended

5,0 l’année dernière

Avantages :

I'm very happy with GoodAccess, it has proved to be a very reliable and stable VPN solution for our team. I particularly like the easy set up (for both users and administrators), the well designed intuitive team dashboard and client app, and excellent customer service and support.

Inconvénients :

I can't think of anything. We did have an edge case user access bug that was resolved quickly and is resolved long term with the addition of SCIM which they have recently added.

Mohammed
IT-manager (Arabie saoudite)
Fabrication électrique/électronique, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Static IP

5,0 l’année dernière

Commentaires : Better Static ip provider - fast network

Avantages :

Iam using GoodAccess As static ip with my smtp servers in my company they helped me and they have clean ip in white list

Inconvénients :

maybe price for additional fuetures and multi users

Henry
CEO (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Amazing VPN Product - I use it everyday.

5,0 il y a 3 ans

Avantages :

It's really easy to set up and assign team members. The user interface makes it very easy to use. We use it as a VPN and restrict access to company resources.

Inconvénients :

There's really nothing not to like about it. It does everything I need at a great price.

Réponse de l'équipe de Samohyb

il y a 3 ans

Hello Henry, thank you very much for your review! It made us very happy.

🔥 Michael
🔥 Michael
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Comptabilité, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easy to use VPN for small business and remote workers

5,0 l’année dernière

Avantages :

I really like how easy it is to implement GoodAccess and invited employees to the platform.

Inconvénients :

I think more education about VPNs for the non-IT educated business owner and why this is great option for remote workers.

Liam
Web designer (R.-U.)
Internet, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Fixed IP with no fuss

5,0 il y a 3 ans

Commentaires : Very good, friendly support with staff with excellent English.

Avantages :

I just need a fixed UK IP address so I can connect to my servers remotely with a 4G connection. It all works very easily in the background.

Inconvénients :

No issues at all. It works when you turn the computer on.

Adrian
Adrian
Senior Director (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Perfect as static gateway for globally distributed team

5,0 l’année dernière

Commentaires : Consistently excellent.

Avantages :

Price, ease of use, ease of setup, compatible with all operating systems.

Inconvénients :

Weird random avatar assignment when new users are activated.

Réponse de l'équipe de Samohyb

l’année dernière

Dear Adrian, thank you very much for taking the time to write us a review, it means a lot! We appreciate your kind words and we're very happy that you are happy with our solution! Eva, Customer Success Manager