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En savoir plus sur SEDNA
SEDNA est un système d'e-mail réinventé, conçu avec l'intelligence et la collaboration au cœur de son activité pour enrichir la communication avec des informations pertinentes.
En savoir plus sur SEDNAFiltrer les avis (2)
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Filtrer les avis (2)
Scott C.
Very good product and engagement
Commentaires : Our business deals with an enormous amount of external email. Keeping mail sorted and ensuring nothing was missed was eating up a lot of peoples time. Sedna has been much more efficient. Though onboarding was really challenging, the Sedna project team was very good and we met our go-live target rather painlessly. We went through at least 9 months of growing pains both technical (mentioned in "Cons") and with user buy-in. Since then the product has become very easy to support. The Sedna product team is very engaged and we see our feedback getting incorporated into their roadmap.
Avantages :
The incredibly fast, scalable, and flexible search function along with auto-tagging helps reduce the time spent managing large amounts of email. The product is integrates with our corporate MFA and is any device anywhere. Reliability, support, and customer engagement are all excellent.
Inconvénients :
The integration with our legacy email infrastructure and spam filtering created some challenges that were painful at times. This seems to be pretty much sorted out now.
José luis G.
SEDNA solved our problems of e-mail management and staff producitivity
Commentaires : We improved the productivity and quality of our process by the elimination of the problems of e-mails not answered due to the high quantity of received e-mails, the time saved on the process of archiving e-mails and the very good performance of the search engine
Avantages :
The search engine and the time saved in reading and archiving e-mails
Inconvénients :
There are only two things to improve: the sharing of comments with the sender of the e-mail and the cost of the licences
