Avis clients sur Hopin

YESS! Attendify App

Commentaires : I worked with Attendify on developing an event app for the Yale Environmental Sustainability Summit (YESS) during the fall of 2015. It was a three day conference that took place across campus with high profile speakers and a somewhat dynamic schedule (lots of breakout sessions and panels). The app was a huge success and I received several comments regarding its usefulness. The features I used predominantly was the schedule which had bios of speakers and panelists and also allowed me to enter hyperlinks to our livestream webpage of the speakers and panels. This was great because it allowed people to go back and link to recorded sessions that they missed through the app even after the conference. The map feature is very handy to highlight and provide info about different locations and you can also upload pdf maps of the interior of buildings for example. I would say the only part of the app I didn't use anywhere near its capability was the social platform. It seemed more likely to me that people would utilize twitter handles and Facebook groups rather than add an additional social networking platform devoted specifically to the event, however, had I promoted it more actively it may have been better utilized.

Avantages :

-Responsiveness of the Attendify staff via the chat window. They answered any questions I had pretty much instantly at any time of day. This was huge. -Features. I feel like I was limited more by my capacity to work on the app than the features that the app provided. -Ease of use. I am not a "tech" person but this platform is extremely easy to manage and actually kind of fun to use.

Inconvénients :

-Attendify staff encouraged me to password protect the app but I wish I hadn't. Not a huge deal.

Lots of virtual event options out there but we chose Hopin

Commentaires : Our event development agency works with clients who need to replace in-person programs with online events, often quickly. The Hopin team has helped us figure out the work flow and the platform lends itself to setting up a demo and then the actual event very quickly. Attendees and exhibitors alike can figure out how to navigate in a couple of minutes - and that's the key to a successful event.

Avantages :

Hopin is very intuitive and when trying to convert a live in-person event to a live online event this is the platform that most matches functionality and hitting the objectives sponsors and exhibitors seek. Their development team is quite responsive to suggestions for further improvements...wouldn't even know whom to call at some of the competing platforms.

Inconvénients :

Pricing is creeping up with the various updates and as Hopin grows; company has experienced some growing pains in their first year but is catching up quickly.

A nice looking product that disappointed behind the scenes

Commentaires : Based on all the above we'd be extremely unlikely to recommend Hopin. It was a smooth experience for attendees who did manage to join us on the day, but behind the scenes the platform failed to deliver on many levels. At [SENSITIVE CONTENT], the Growth plan is not cost-effective, especially considering the product is not yet fully developed.

Avantages :

The Hopin platform is nice to look at and provided attendees with a good visual experience on the day. I can't fault its stage and session features (once you've worked out how to set them up correctly).

Inconvénients :

Unfortunately, we did not have a great experience using Hopin for our event last week. The problems were predominantly due to platform feature limitations and promised vs actual functionality. We signed up to the (not inexpensive) Growth plan for our event but found that many of the features we needed were only accessible to business customers and there was no sum we could pay on a monthly basis in order to access them. The first 'missing' features we identified were magic links for speakers and two-way sync for registrations with HubSpot. Many more issues then arose. The ticket registration system essentially amounts to a 3-step authentication system that led many attendees (100 in total) to drop off mid-way through sign-up. Attempting to integrate Hopin and HubSpot was almost futile. We could not set up webhooks to automate the registration process, nor could we set up a two-way sync for registrations. This meant asking attendees to sign up twice. Hopin advertised UTM links that would enable us to track the source of sign-ups. In reality, this feature was not ready and we have no idea where our attendees found the event sign-up page. The customer support team were slow in responding, and the first agent could rarely help at all and seemed to simply be a triage stage. Finally, the reporting available with the Growth plan is very basic – the main thing we expected but did not get being data on which attendees joined which sessions throughout the event.

Still improving for agencies

Commentaires : Hopin is a tremendous platform that really cares about feedback and wants to win in this virtual space.

Avantages :

You can pick up using the software today and have an entire event built out by tomorrow. The speed networking is a fan favorite and the expo is a great value for sponsorships.

Inconvénients :

After using the platform for 9 months, and creating 50 events for clients and our own events, as super users, we need the platform to improve specifically for agencies in the following ways: 1. Billing by event not organizationally 2. Stripe attached at the Event level not the organization level 3. Public API for custom integrations

Hopin is a different kind of virtual experience for Business Resource Groups

Commentaires : This was a great platform to help connect our Business Resource Groups members online in a new and exciting way. We were able to leverage the stage, sessions, and networking parts of the platform.

Avantages :

I loved the navigation and the ability to engage with others on the platform. We were able to stand up a full event in less than two weeks using the self serve tier offering.

Inconvénients :

I think there should be easier ways to dry-run events as opposed to having to create a brand new event and waste registrations (which you may have to pay for) to get speakers comfortable with the platform.

I love this product! Keep on Innovating!

Avantages :

The ease of use, the monthly new features that are coming out month to month. Networking features and the expo feature.

Inconvénients :

I wish there was a way to have more than 20 people on screen at the same time in the session rooms. While also having the ability to record.

Great product for virtual events to change it up from webinar software (like Zoom)

Commentaires : Our CSM is really helpful and the sales process was pretty efficient. We will continue doing events with Hopin in 2021 as it worked well for lead generation for us.

Avantages :

Nice design and UX. Quite easy to manage scheduling, mixing pre recorded and live content. Decent integrations with our existing stack (e.g. Hubspot). The possibility to run booths for sponsors was great to help us sell sponsorships.

Inconvénients :

The experience for speakers could be a little bit more intuitive (sometimes our less digital speakers didn't know whether they were online or not), but still the Hopin solution is much more intuitive than others in the market.

Hopin Review

Commentaires : Not a very good experience due to software stacking during events

Avantages :

Design and features of Hopin software are attractive

Inconvénients :

Functionality is poor and very slow sometimes

Unique networking features but lacks the basics

Commentaires : Frustrating. The platform looks fantastic in demos but the user experience is lacking.

Avantages :

The networking feature - matchmaking two attendees and putting them in a virtual meeting room - was interesting and fun

Inconvénients :

The Streamyard service Hopin uses for streaming presentations is confusing to use and poorly integrated into the rest of the platform

One off event - easy to use and affordable

Commentaires : We really enjoyed using it, really easy to explain to others and it helped us host an event for the first time virtually that we were unsure about. Took some of the fear out of going virtual for the first time.

Avantages :

The way the video staging was set up with back stage areas where we could tee up guests etc. We liked that it didn't take much to explain to speakers how to use it.

Inconvénients :

Was hard to test the back of house functionality with only one computer / log in but easy to check with multi-users.

Review

Commentaires : Great! Long hours, but so much better than having to work through someone else to get thework done. It was a lot of work, but in the end brought everyone involved a little bit closer as a team and with some new skills to brag about!

Avantages :

The fluidity, ease of social interaction/connections, and democratic approach to the user experience. It is not a static pre-planned "website with links to Zoom meetings." Hopin creates a virtual space that is flexible, can easily be updated if plans change without starting from scratch (even last-second when you are live), and comes alive and takes on the personality of those who are using it. Very nice.

Inconvénients :

The fact you can't duplicate sessions and booths made for a lot of tedious work. Many speakers didn't register until just before it was time to present and by then it was too late to assign them as moderators. Nothing could be done if the administrator couldn't be reached with such short notice. They had to be admitted on stage by another moderator to present as attendees. If a person that was already a moderator could give them permissions on the fly, it would've helped immensely. A dedicated poll for the stage would be very useful. Some sort of event-wide pop-up/push notice would've made communication much easier event-wide. Repeatedly pasting a notice in multiple chats was annoying and time-consuming. It would've been really nice if the pinned chats were formatted to stand out more. I noticed they were ignored quite a bit, even if there were only one or two other chats. The thing I liked the least was the lack of a privacy mode for moderated sessions. Our speakers had to meet in one session, then move to their actual session to present. It would be so much easier if moderators can prepare together in private in their session or go behind "the curtain" if something happens without worrying about awkward conversations in front of an audience. I imagine it like a mini backstage that is controlled with a toggle button like in the booths.

Growing company

Commentaires : Overall the experience has been good with Hopin. They are continuing to build on their platform (we started with them as they were just picking up and working on adding features) so it's nice to know they are continuing to add more features to the platform and making it more robust. They also listen to our feedback and try to incorporate those ideas into new feature launches as well. Greatly appreciated. When we did get support they were great.

Avantages :

The one feature that really made our audience excited was the breakout feature that Hopin has. Our clients were able to move about from one room to the other with ease. Going from the Main Stage to a breakout room was a hit. We definitely want to continue to use this feature as our clients are still making comments about how neat that was.

Inconvénients :

At the beginning of signing on with Hopin, we noticed that the platform did lack some features that we were hoping to have, for example being able to pull Magic links for 1 client at a time, being able to add a photo of the speaker who didn't want to share their video, annotation tool when sharing screen, also the size of the screen when sharing, we had to continuously remind our audience to double click on the screen to make it larger. With that said, just about all of those features were added. I think the biggest thing I like least about this is the inability to have a backstage/greenroom area on the mainstage were the speaker can share their audio and video and we can test it in the backstage area before we push them to the stage. We don't know if it works until they are 'on stage'. Although this isn't a software feature, I think the inability to call someone for support is something I would look into having. Knowing there is a number you can call and someone will pickup on the other end is very comforting, versus sending a chat and knowing it could take up to 24 hours to get a response.

A strong product for a good price

Commentaires : 2018 was our third national event using Attendify, and we are very happy with it. Our members have come to look forward to the app launch, and we noticed many leaving their bulky program book behind and instead just relying on the app. Thanks for a great product!

Avantages :

We most liked the fact that our Conference attendees not only adopted using it, but were enthusiastic about having an event app, and offered thanks and compliments as part of their Conference evaluations. The banner ads and push notifications added significant value to our sponsors. And the real-time notices and schedule update were VERY helpful when we had unexpected venue and presenter changes. It also helped get the word out about a campus security incident. The hyperlink to our evaluation survey was also very handy.

Inconvénients :

In some ways it is labor-intensive for setup, particularly linking the interactive maps. But the process is logical and thorough, and we have refined our own process for doing the setup tasks in the most efficient order. We were also disappointed with the Apple Store changes this year that added a step for attendees to locate and download our specific app. But this was likely not within Attendify's control.

Great platform with a few hiccups

Commentaires : Overall I love the platform and intend to keep using it. I am hoping they will roll out a mid tier plan that provides more features than the monthly option and is less expensive than the Enterprise plan. We opted for Enterprise for the customization options, branding and tech support. However, the tech support was basically useless and my in house IT expert was more helpful and costs less!

Avantages :

This was by far the easiest platform to set up our online event and the learning curve foe attendees was minimal. The majority of our event feedback said the platform was easy to navigate, provided several ways to network, connect and engage with other attendees and speakers. It is visually appealing and very user friendly. This was what clinched the sale for us for an Enterprise 12 month license. There is nothing worse than joining a virtual event where you can’t figure out how to view the content or live sessions. The ability to offer tracks and ticket restricted sessions was a huge plus because we have various ticket levels.

Inconvénients :

There were a few times when a speaker couldn’t get into their breakout session or, despite a strong, stable WiFi connection attendees, speakers or admins would get kicked off of a session. This happened to me, the event host, in the very first session!

An event must!

Commentaires : I went to a similar event about a month after my event that used a different app. I had issues with downloading the app and was frequently kicked off. The organizers tried to send updates on how to straighten things out but it was a hassle. Going with Attendify was clearly the best choice.

Avantages :

I'm not tech savvy and I had no issues. Uploading information was easy and when I did have a question, customer service responded quickly. The format is clean and I could customize the app to brand my event. During the event I was able to make immediate changes and attendees had no issues with downloading the app or obtaining information. I looked at similar event apps that were charging 10 times the amount with less features. I thought Attendify was too good to be true but it was clearly not the case.

Inconvénients :

Not being able to integrate Instagram was a frustration.

An amazing Conference App

Avantages :

This platform gives the most bang for your buck. Many features and personalized sections makes attendees extremely happy without breaking the bank.

Inconvénients :

There are many features that will go down as updates roll out which while on-site can prove as a challenge.

Great event app for large conferences

Avantages :

Great event app to use during live events and engage attendees with a social stream. I used it for a large business conference to show the agenda with multi tracks, more than 100 sessions and speakers. Attendees can favorite the sessions they would like to attend and build their own agenda and set alerts on the phone. The social stream was successful, attendees posted pictures and comments of the event and we used it to promote some special sessions or other contents. The backoffice is very easy to use and in few days I set up the app. The cost is very competitive compared the other event app.

Inconvénients :

It was missing a ticketing tool but they have just released it so next year I will take advantage of it to sell the conference ticket to my attendees and automatically grant the access to the event app.

Great for online events

Avantages :

Hopin is a great tool for moving in person events online. Our org moved our national conference to Hopin during the pandemic and it went over really well. Folks loved the feeling of being at an event while at home. The networking feature is one of the best and the creation of multiple rooms/sessions. It's also very user friendly on the back end, pulling the videos and the data available was simple.

Inconvénients :

There are some technical bugs that still need fixing. For some users they have to refresh the page in order for it to work. For an event with hundreds of people that doesn't look good. Also, getting people on camera in sessions can be difficult, users will request, I'll add but then they disappear and they have to request again. They could also expand the number of people allowed on stage at one time. The platform does have some kinks to work out and tech support takes up 24 hours to reply so if you need immediate assistance don't count on it unless you purchase the expensive package. There's also no way to track attendance accurately and that's very much needed.

Best customizeable app for events and recreation

Commentaires : My team and I did a ton of research before contacting companies and getting the ball rolling on an app. The Attendify customer service is unparalleled. They respond right away and are very knowledgeable and friendly. I hope they get a chance to sleep! I created two apps now ("BSAF" for a music and art festival and wcparks for a park district). Both are very different. We added parks as "speakers" and the event held at those parks display when we add the park as a speaker at that session. It works perfectly and we are getting excellent feedback. We love the interactive map options and the social media interaction. All around - an excellent app with great features, good price, and excellent customer service. This picky person could not be happier!

Avantages :

The interactive maps and interconnectivity of info. Easy to find any info in one-two touches. The app manager interface is intuitive and super easy to use.

Inconvénients :

would be improved by displaying the month in event session details.

App made easy!

Commentaires : I was able to sign up, log in and begin creating an app immediately. Any questions I had are answered within minutes on the chat feature. THere are TONS of great articles written as well to help design a better app.

Avantages :

I love everything about Attendify. It is very user friendly and keeps my attendees engaged! I love the instant updates as our agenda changes frequently. the push notifications make it easy to push those last minutes changes out to the attendees.

Inconvénients :

There isn't a more in depth registration. The current registration platform is very basic and doesn't capture all the information I need to be able to use it. I have to use another Registration program and if I want to integrate with attendify I would need to pay the Registration platform a large fee to do so.

I love Attendify and so do my members!!

Commentaires : I found Attendify a few years ago and I love it! Our members love it as well and find it really easy to use. Seriously, such a great product.

Avantages :

This software is so user friendly and the cost fits within my tight budget!

Inconvénients :

I used to wish there were other features, but every time I turn around lately there are more and more which is actually a great thing because it gives me options!

One of the smoothest event platforms that exist

Avantages :

This Pandemic got us all online to host our events and parties, and Hopin has been a very pleasant experience for me and my team. The UI is beautiful, the website is responsive and everything is very well layed out and planned. The pricing too is on par with many other event platforms

Inconvénients :

The only thing i found to be a problem was, there is no way to check what kind of ticket i am holding for an event, many events provide various kinds of ticket options and there is no way to check the one you have bought

Very good but could be excellent with a few feature upgrades

Commentaires : Very good - it gives a great experience for users but with a few upgrades it could be the best on the market.

Avantages :

I like the self intuitive use that attendees get when using the product, it makes it easy for the organiser and the streaming of video gives a very good user experience.

Inconvénients :

I think what could be improved is a couple of things. The expo booths aren't very optimal for the exhibitors as it is very limited: - Video takes up the most of the booth and if an exhibitor doesn't have video then it doesn't look good. - The WYSIWYG editor is a good recent addition however the area in the booth is hidden as links to documents would be good to have in a more premium area - If you check out Showcard's expo booth I tihnk they are better laid out for a user's experience Also the information on other attendees would be better so you could search by company/ country as well to give more visibility on who is attending

A great app for non-profit events!

Commentaires : Absolutely love everything about this app and customer experience.

Avantages :

Ease of use and responsiveness from the team is bar none one of the best features of this app. There is no guesswork about customizing the app or where information belongs. It also provided us additional revenue sources through the sponsored app functionality. The ability to use for one-off events or reoccurring use is a great feature and benefit. We've used this app for two years now and have no reason to consider any other similar service

Inconvénients :

The only thing I would like to see added is matchmaking/scheduling functionality. Our event(s) are surrounded by a networking element and to have this become digitally organized instead of by hand would be extremely helpful.

Lack of features

Commentaires : Its nice I am looking forward to use it again

Avantages :

That's easy to use, friendly, is Available in the App stores, is private and secure.

Inconvénients :

Lack of features like posting videos, live videos, live polls, erase photos of the timeline, photo correction when you take a side photos, etc