Avis clients sur OneHash

En savoir plus sur OneHash

Une plateforme robuste, évolutive, économique et complète avec CRM (Customer Relationship Management), ERP (Enterprise Resource Planning), HCM (Human Capital Management), gestion de projet et solution d'assistance.

En savoir plus sur OneHash

Avantages :

Special mention to the support staff who have been proactive in solving users queries.

Inconvénients :

It offers a lot of flexibility, but seems to be tricky to setup at the beginning.

OneHash - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,5
Fonctionnalités
4,6
Rapport qualité-prix
4,7

Probabilité de recommander le produit

8,5/10

OneHash a reçu une note globale de 4,5 étoiles sur 5 d'après 47 avis d'utilisateurs publiés sur Capterra.

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Manmeet Singh
Manmeet Singh
Director (Inde)
Utilisateur LinkedIn vérifié
Automatisation industrielle, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

OneHash connects all departments of my business

5,0 il y a 10 mois

Commentaires : CRM , Accounts and Dispatch Documentation

Avantages :

OneHash is a unique platform which provides connectivity to all departments of my business . It has helped everyone to stay connected , the workflows are now very smooth and everyone is loving it .

Inconvénients :

The implementation takes time , as there are few videos , however there are lot of help files available to do the setup . The customer support team is very interactive and helps you in real time to setup everything

Réponse de l'équipe de OneHash

il y a 9 mois

Hi Manmeet, Thank you for such a wonderful review.

Vinayak
Director (Inde)
Construction, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées :

Time to change to OneHash

5,0 l’année dernière

Commentaires : Exceptionally well, no complaints so far. We get help / support on holidays too.

Avantages :

Very good, fast and easy to use. Having lots of features which we cannot list here (everything). Best for a startup. For the given price AWESOME deal. Pro Full package, no restrictions Highly customizable & scalable Quick, accurate & kind and accurate support team Fast response host server, no lag at all

Inconvénients :

Self-implemented but easy to do so Only Chat and Email support (But very quick support)

Réponse de l'équipe de OneHash

l’année dernière

Dear Vinayak, thanks for sharing your experience and for leaving such a wonderful review. We are thrilled that you loved our product.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in everyday. So thanks for your kind words and we look forward to seeing you again.

Abhijeet
Administrator (Inde)
Machines, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

OneHash ERP changed the way of enterprise operations by implementing the automation all pervasive!

5,0 il y a 2 mois Nouveau

Commentaires : I am really glad to get implemented such a flexible application for my organisation. It empowered me to replace many application which ultimately reduced my cost to some instant.

Avantages :

This software provides a simple flow between all operations. Everything is channelise and provide automation for each and every department.

Inconvénients :

Till now, I have not found any difficulty in the operations. Everything is fine and fulfilling my requirement easily.

Chris
Plant Manager (É.-U.)
Production alimentaire, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good for the Money

3,0 il y a 6 mois

Commentaires : Overall, I can manage to write up some nice Delivery notes, although I cannot easily make changes to any of the forms. Making changes to any item is frustrating as the changes do not follow to the BOM's. Which means more work. Making any changes are difficult, even as the administrator.

Avantages :

This is an entery level WMS, it allows access to multiple areas concern for manufacturing purposes as well as inventory management. The training modules are nice to help out with learning the software.

Inconvénients :

It is not as easy as some programs for making changes to reports. There are reports that I would like to have such as the ability to review cost of ingredients over time. Second, I would like to have customer profiles for that could have individualized product costs. This would also include time limits for the costs. As of right now that is not something that can be done. Changing an item is difficult, you have to not make the product not default, you are unable to inactivate the product if it is used in another product. Duplicate, make the changes and then it changes the label. Afterwards you need to change all of your product BOM's with the same process. It would be nice to print out the BOM's for each product to give to the employee to write on batch number so that they can be processed accordingly. Why is there a point system? It seems illogical to even have one, as there is no prize to being the one with the most points. Lastly, it seems to have multiple layers of save and submit. Can there be both buttons in which you could save or if everything is done a submit button is there to save and submit?

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services financiers, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Affordable and Compatible CRM

5,0 il y a 3 semaines Nouveau

Commentaires : Best CRM for financial services

Avantages :

Price, data management, compliances, customer onboarding and support.

Inconvénients :

Interface could be better. Rest is fine.

Hossam
Engineer (Arabie saoudite)
Agriculture, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

The Most Value for money ERP

5,0 il y a 11 mois

Avantages :

very simple user interface and routing between pages is very fast

Inconvénients :

You will need a while to understand the system and how it is connected to each other

Réponse de l'équipe de OneHash

il y a 10 mois

Hi Hossam, Thank you for your warm words. Thanks, Team OneHash

Thomas
Marketing Lead (Canada)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées :

A Solid CRM Option

4,0 il y a 6 mois

Commentaires : Overall my experience was positive. The platform is fairly easy to use and it looks like it would have been ably to accomplish everything I wanted. Unfortunately, a last-minute decision was made to go with another platform that the rest of the team was familiar with that was slightly cheaper. Don't overlook OneHash, I think you'll be happy with it.

Avantages :

I really like OneHash's feature stack - I was looking for a replacement for a much more expensive CRM platform (you can probably guess the one) and this one was a very high contender. It's sleek and fairly easy to use. Don't overlook this one.

Inconvénients :

There's really not much I can say in the way of negatives. You'll likely get what you're looking for out of a CRM with OneHash.

Réponse de l'équipe de OneHash

il y a 6 mois

Dear Thomas, Thank you for your fantastic review. Feel free to reach us on our chat/support portal if you any queries or concerns.

Osama
Osama
Customer Support (Norvège)
Utilisateur LinkedIn vérifié
Institutions religieuses, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Fine detailed online CRM for several industries

4,0 il y a 6 mois

Commentaires : It is a polished product covering all the small details. The system is fast and has a clean attractive look. The support was not helpful in fixing the problems. I hope they provide better support.

Avantages :

We used OneHash for setting up a learning institute. It was fast and able to setup many options like semester, teachers, grades, and students. I t also provides a login for the students to access their information like grades and syllabus. It covers all the steps in setting up and a clean and professional school. It also has other industry setups like manufacturing and retail.

Inconvénients :

I could not get the self attendance option for the students to work correctly. I contacted support. They could not help. I think if they provide better support and some videos on how to setup up the attendance system they would get more customers.

Juergen
Project Manager (Suisse)
Internet, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

CRM for the Web3 / NFT Segment

4,0 le mois dernier Nouveau

Commentaires : Very flexible; almost everything possible; you need to invest some time for the setup; very proactive and fast support.

Avantages :

It is very customizable and there is a flat fee per month and no user based charge.

Inconvénients :

It offers a lot of flexibility, but seems to be tricky to setup at the beginning.

John
John
Social Media Consultant (Italie)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

One of the most popular customer relationship management (CRM) systems available today

5,0 le mois dernier Nouveau

Commentaires : OneHash CRM offers a wide range of features that help improve customer service, increase sales, and make information management easier.

Avantages :

One major benefit of using OneHash is its intuitive user interface which makes it easy to learn and use. The system also provides powerful data analysis capabilities, allowing users to gain valuable insights into their customers' behaviors. Additionally, the system can integrate with other software solutions such as email marketing platforms or payment processing services making it highly flexible for businesses. The system also has a strong reporting feature that can be customized according to the preferences of each business.

Inconvénients :

Based on my research, I did not come across any significant concerns or issues with OneHash. It is important to note that every business has unique needs, so what works well for one may not work for another.

Amit
Senior Manager - BPR (Inde)
Traduction et localisation, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

OneHash Review, May 2022

3,0 il y a 11 mois

Commentaires : With OneHash, we are expecting to use it as one stop solution for everything apart from our e-commerce site operations, whether it is CRM, Production management, Quality and Feedback management, Email management, KnowledgeBase, Finance/ Accounting management, to name major few. We have been able to get some benefits from CRM, Feedback and Email, but yet to use it at optimized level.

Avantages :

1. Public webform facility, which post a good training a non-technical person can also use. 2. Module/ DocType based approach for each and every activity is unique, and that helps user to have a good control over customization options. 3. Sequential process driven mechanism can be used to optimize the productivity/ output, if designed strategically. 4. Almost every module has it's own custom facility like Listing, Dashboard, Reports and auto-notification facility. Being so vast on module level and built on a unique concept of DocType, it also makes it sometimes complex to work on. We have integrated it with our small e-commerce site, which took us time more than expected, to understand the system architecture and API call relation before development.

Inconvénients :

Facilities related to ease of customization and custom field types must be improved. The unique USP of the software "Module/ DocType based approach" is also one of the major critical aspect, which needs to be improved as it creates problem with creating bridges between external systems or few times even in internal modules. We have integrated it with our small e-commerce site, which took us time more than expected, to understand the system architecture and API call relation before development.

Réponse de l'équipe de OneHash

il y a 10 mois

Hi Amit, Thank you for your feedback. We will definitely work on it and will try to get a 5*. Thank You.

Noel
Dueño (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

One hash CRM

5,0 l’année dernière

Commentaires : Lo considero excelente, particularmente que si no sabes como hacer algo te brindan buen soporte. También si deseas integrar funciones u otros el euro está dispuesto a ayudar a hacerlo costomizado.

Avantages :

Puedo manejar los clientes, productos, y facturación en un solo lugar

Inconvénients :

Puede ser un poco complicado de entender al principio si deseas integrar muchos opciones que tiene. La parte de contabilidad cero es lo más complejos.

Réponse de l'équipe de OneHash

l’année dernière

Thankyou so much! We work hard to meet expectations like yours and we're happy to hear we hit the mark for you.

Pradeep
GM-R&D DESIGN (Inde)
Meubles, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

"User Friendly software - compared to other ERP application"

5,0 l’année dernière

Commentaires : My overall experience was good, because I was a new user of this. Apart of that I have learned lots of new things in this software and it is very easy to learn. My best experience is with this software, that was customer support service.

Avantages :

I like in this software is overall design, working conditions & linking process is best. And one more thing, we can customized this software basis of our requirements. It is the best thing in this software.

Inconvénients :

In this software have one major issue is foam design. There are only 12 columns in front of page. But as per my experience Onehash team should think about on this. if I would be developer of Onehash then I will provide at least 20 columns in single form page. Because in manufacturing companies have lots of data at time of order punching.

Réponse de l'équipe de OneHash

l’année dernière

Hi Pradeep, Thank you for opting our implementation support and being one of our valued customer. We will definitely look into the feasibility of having more columns on front page. Thank You.

Rishabh
Entrepreneur (Inde)
Textile, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Onehash is the best ERP cum CRM for most businesses

5,0 il y a 7 mois

Avantages :

Onehash is on the path to revolutionize the way businesses manage their day to day activities. Gone are the days when people used notepads to maintain data of every single activity. They have literally made it as easy as possible to store every single data point of your business and scale it exponentially without even breaking your bank. I highly recommend every entrepreneur to give Onehash a shot and you won't be able to find a better alternative at the moment. Special mention to the support staff who have been proactive in solving users queries. [SENSITIVE CONTENT], one of the [SENSITIVE CONTENT] is literally in direct contact with users which shows the amount of dedication and passion they possess towards the product. I am highly impressed, wish them all the best and hope they take this product to new heights. 😁👌 Cheers!!! 🍻

Inconvénients :

I have not found any drawbacks as of now.

Réponse de l'équipe de OneHash

il y a 6 mois

Hi Rishabh, A perfect 10 makes our day. We are adding various additional features all at no additional cost. We will keep you posted. Thank you for your time.

Mihir
Software developer (Inde)
Comptabilité, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Perfect Customer Support

5,0 l’année dernière

Commentaires : Honestly OneHash is such a good platform for small enterprises.Highly,Highly recommend to anyone who wants CRM software.All services by just a click with very economical rate.

Avantages :

Highly customisable CRM to manage your contacts,fundraising pipeline,gmails and which is better suited for B2B Businesses.A solution rather than a problem type approach.Amazing features , very efficient.Quick support team

Inconvénients :

Too much tools to use sometimes it's confusing ( but the support team helped me a lot)

Réponse de l'équipe de OneHash

l’année dernière

Hi, Your reviews are important to us. Thank you for such a wonderful feedback. It is recommended to start with one module at a time. You can disable the one which you are not using. For any issues reach out to us at support@onehash.ai or ping us on our chat support portal. Thank You.

jayesh
CEO (Inde)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

One of the best software for management of sales

5,0 l’année dernière

Commentaires : My experience with OneHash has been great so far. At first I thought it was a bit expensive but the features and services it offers are worth the purchase. Consider it an investment in your business.

Avantages :

The software helps save a lot of time. Has good management operation and easily tracks the performance of the sales team. The good part about this product is that it allows users to gain insights on work progress in line with deadlines.

Inconvénients :

Full enterprise implementations are not possible because of the design. It's a good thing that people are able to quickly and correctly learn how to use it.

vidyasagar
Managing Director (Inde)
Fabrication électrique/électronique, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

best erp for sme's

5,0 il y a 7 mois

Avantages :

Low cost, Integrate with all departments in organization, the best customization.

Inconvénients :

need more storage space and some MIS reports required for financial module

Réponse de l'équipe de OneHash

il y a 6 mois

Hi Vidyasagar, Thank you for your time. We already have MIS reports in our financial module to know more kindly reach us at support@onehash.ai. You can add additional 25GB of space with an affordable cost of $30/month

Nathan
Owner (Serbie)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Robust platform for a marketing agency

5,0 il y a 2 ans

Commentaires : Excellent tool and the team continues to develop it. Definitely recommended if an organization is looking for a tool to implement and expand into.

Avantages :

Easy to set up and integrate. Some features we are not using as of yet, but there is room to grow into the platform which is good to know.

Inconvénients :

Learning new systems can be a challenge sometimes, there should be more onboarding support with videos support in my opinion.

Réponse de l'équipe de OneHash

l’année dernière

Thanks for writing a review. We appreciate the feedback and all the positive points.

Sanjay
Director (Canada)
Services juridiques, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excellent Product With Fantastic Support!

5,0 l’année dernière

Avantages :

Flawless integration of emails, social campaign runs and Data Management!

Inconvénients :

If they can integrate SMS feature for lead management, that would be great!

Réponse de l'équipe de OneHash

l’année dernière

Dear Sanjay, Thank you for your time. OneHash can be easily integrated with SMS Gateway, Kindly refer this doc https://help.onehash.ai/en/article/sms-settings-1n7eorj/ Feel free to buzz us on our website chat support portal if you have any queries. Thank You.

JAPNEET
Customer Relationship Manager (Inde)
Banque, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Most affordable CRM

4,0 il y a 2 ans

Commentaires : Very affordable, efficient and effective CRM

Avantages :

All the features of CRM we are getting at very affordable price. Support is available on a click Very smooth integration Recommended for small and medium enterprises

Inconvénients :

Need to improve the user experience. Feature wise everything is fine

Réponse de l'équipe de OneHash

il y a 2 ans

We are glad to hear this.

Garth
Creative Director (Afrique du Sud)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Every Entrepreneur should OneHash their Business

5,0 il y a 2 ans

Commentaires : To be honest, I can't fault them. Their customer service is EXCELLENT. It's worth saying again. Their CUSTOMER SERVICE IS EXCELLENT. Great Experience. The follow-up is quick. They care about you and your business. Then there is OneHash the product which is everything an entrepreneur needs to GROW their business. I even said I would buy a couple for my clients. It is GREAT product. Thanks to [SENSITIVE CONTENT] for always following up and always been quick with responding.

Avantages :

OneHash has everything you need to GROW your business.

Inconvénients :

The only thing I didnt like was the aesthetics of the invoice. But I believe they will sort it out in time.

Réponse de l'équipe de OneHash

il y a 2 ans

Thanks for your valuable input, we will surely work on providing better aesthetics.

Amit
Director (Inde)
Mode et vêtements, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Ferrari at the cost of Honda

5,0 il y a 2 ans

Avantages :

Highly Configurable with just drag and drop.

Inconvénients :

Sometime it lags while updating the plan.

Réponse de l'équipe de OneHash

l’année dernière

Thank you for taking the time to leave us your feedback.We are delighted to hear that you value the efforts we have put.

Amy
IT Business Analyst (Maroc)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

An all-in-one powerhouse

5,0 il y a 3 mois

Commentaires : I wasn't disappointed, everything advertised I found there, which makes my experience really pleasant.

Avantages :

What I like the most is the fact that I can find anything that a company needs to function under one roof, accounting, CRM, HR just to name a few, it may seem intimidating at first, with so many functionalities, my advice would be to familiarise yourself with one module at a time.

Inconvénients :

The learning curve is really steep, making it not that easy to use at first, but only at first, which is really to be expected.

Vikas
Digital Marketing Manager (Inde)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Easy on Pocket CRM

4,0 il y a 2 ans

Commentaires : It was an average experience. But $49 lifetimes is worth going for this tool

Avantages :

The team is responsive clean UI boards and list view easy customer info additions Webhooks and other integrations

Inconvénients :

Sales team does not completely know the product team unable to explain the features no easy tutorials or documentation for beginners.

Réponse de l'équipe de OneHash

il y a 2 ans

Thank you for your honest review.

Ashis
Brand Manager (Inde)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

One Hash Reduce the time my sales team maging client data, so that they got more time talking with t

5,0 il y a 2 ans

Commentaires : Excellent! It's add to our company's bottom line by saving money on high price CRM, we are enjoying same features at lower cost, with peace of mind.

Avantages :

It's user-friendly, do not required much time to spend team when a new employee join. As a growing company that is what we needed.

Inconvénients :

Speed can be improved as it provides multiple features.

Réponse de l'équipe de OneHash

il y a 2 ans

Thank you for your input, we will definitely gear up.