Avis clients sur Deel

Outil simple et utile !

Commentaires : Un bon outil très pratique mais dommage qu'on ne puisse pas avoir une version gratuite surtout quand on peut trouver mieux.

Avantages :

La plupart du temps, l'outil fait ce pourquoi il a été conçu. Si vous avez des employées à l'étranger vous allez mieux exploiter son potentiel. L'interface est simple et l'expérience est plutôt interressante.

Inconvénients :

Je pense qu'il y a du travail à faire concernant les fonctionnalités. Des bugs surviennent parfois et donnent l'impression d'être en fac d'un produit beta. Pas d'essai gratuit, pas de version gratuite !

D'autres alternatives bien plus respectueuses de leur client

Avantages :

Plateforme pour l'entreprise et espace pour l'employé(e)

Inconvénients :

La communication post onboarding et nottamment sur des étapes clés comme la fin de la période d'essai, la fin de contrat ou le remboursement du dépôt, est mauvaise. Les réponses sont souvent vagues, pas clairs du tout, à se renvoyer la balle entre collègue et tardives, ce qui complique considérablement ces démarches pour nous pourtant cruciales. Aucune communication par téléphone qui raccourcirait grandement le traitement. Après l'onboarding, le support client s'est avéré plus que décevant. En plus, le chargé de compte, après plusieurs mois d'absence, a soudainement réclamé des pénalités de retard de manière insistante. Ca donne vraiment l'impression que cette société c'est son revenu et le reste on s'en fou. Côté plateforme, comme leur support elle est alambiqué, compliquée pour rien de trouver l'information. Nous avons opté pour une solution alternative, bien plus intuitive et efficace.

Trop lent

Avantages :

Rien cet outil est une catastrophe de rigidité

Inconvénients :

Catastrophique. 2 semaines pour des allers retours stériles pour simplement envoyer un plan de commission à des sales, après qu’ils aient validé l’offre.

Facile d'utilisation

Avantages :

Très facile d'utilisation et beaucoup d'options pour les retraits. En outre, on peut choisir de retirer 25% dans le compte A et 75% dans le compte B. Génial!

Inconvénients :

J'aimerais que Deel soit une application.

Gestion de Paie

Avantages :

Les fonctionnalités que j' ai le plus aimé chez ce logiciel sont là gestion d'équipement et les options d'achat d'actions. Je pense que c'est un grand avantage pour nous les utilisateurs

Inconvénients :

Pas d'inconvénients particulier. Il est très facile à utilisé

Deel review

Commentaires : I'm having a positive experience, I've been impressed by the speed and ease of use of the app.

Avantages :

The app experience is excellent, with services provided in a clear and efficient manner. I have used it to sign contracts, verify documents get a background check and set a funds transfer. All those steps are automated and integrated into their pipeline, so besides entering some information, they process and give me the results automatically. I usually see that companies adhere to many apps to process HR information, but in Deel's case, it's all in one app. They even have an specific local payment solution, which most apps don't have. It gets much easier to transfer funds without getting a new banking account (that probably won't get any other use besides transfering funds).

Inconvénients :

I think the support needs attention. I needed to check an information, so I contacted by email, which gave me an automated response to use the app chat. Using the app chat just made me talk to a chatbot, that just gave me FAQ answers, and I couldn't transfer it to a real person. Even when it's an AI-based operation, it's important to have human interaction, as many times the question is not among the ones in the documentation. It makes the user very frustrated to not be directed to a more personalized experience.

Perfect and awesome

Commentaires : Everything was great ! Was showing and letting me unos what to do next after every step

Avantages :

What I liked the most was the ease of use: Interface Isis user friendly and no complex at all.

Inconvénients :

The tax process for contractors bot based in the US seems to be a little confusing.

Use another payroll platform

Commentaires : The fact that Deel holds your paycheck in a “Deel” account after you get paid is infuriating. I am w courting my employer to switch payroll providers.

Avantages :

It has a decent UI but that doesn’t help the fact that it doesn’t function like a payroll platform should.

Inconvénients :

When you receive your paycheck from your employer it doesn’t go it your bank account, it goes in your Deel account. You have to login and transfer it into your bank account.

Best payment website for freelancers

Commentaires : I am very happy with all the features especially payroll managment, salary reception, withdrawal options are very much useful and critical for my business activities.

Avantages :

Ease of setting up multi-country payroll and payment reception in multiple currencies. Website is very easy to navigate and find any option that is required. Deel offers wide vareity of withdrawal options such as Paypal, payooner, local and international bank transfers, crypto wallet transfers etc... which is very useful and convenient.

Inconvénients :

Transaction fee could be a little lower especially conversion fee to different payment options.

Deel is the best

Commentaires : I like it! I connected it with my bank account my wise account and it takes seconds to send the money.

Avantages :

It s quick ! My company recently had us starting using it and it s fast.

Inconvénients :

The fact that I have to verify myself everytime

very good

Commentaires : Very good compared to other platforms that do not show the user experience

Avantages :

Easy to deal with and quick delivery of funds without any problems

Inconvénients :

Easy to use interface All instructions are clearly displayed.

Amazing and very easy to use

Commentaires : I love it, very easy to use and I can use my money immediately through the cards.

Avantages :

I liked the possibility of being able to use my money through the virtual or physical card without having to pass it to my bank and the support for any questions I have is excellent.

Inconvénients :

Only with the card that it cannot be used to buy cryptocurrencies and that it cannot be used to withdraw cash.

Great Deel

Commentaires : Vey satisfied, and now more with the virtual and physical card more.

Avantages :

How easy is to withdraw your money and many options.

Inconvénients :

I have been using Deel for over 6 months and I haven't found one yet.

BEST EVER. They need to inprove in some things, but they are greate.

Commentaires : GREATE PRODUCT!!!! They are the best payment rollway I have use

Avantages :

Fast, easy and afordable, with good support and great side advantages.

Inconvénients :

Customer support is a little bit slow, but not that much.

Awesome app!

Commentaires : Everything is excellent and I feel sage and secure

Avantages :

I like everything of deel, its an easy wsy to get my money safe and withdraw it into my account

Inconvénients :

I don’t have nothing I dont like, I like everything from deel

Managing My International Team with Deel

Commentaires : My experience with Deel was largely positive, providing an efficient solution for managing international payments. The platform excelled in handling various tasks, although improvements in the report section would enhance the user experience.

Avantages :

Deel offers an intuitive interface with features tailored to international payments, such as handling multiple currencies and automating compliance. The real-time tracking and invoice management greatly simplified transactions.

Inconvénients :

The report section in Deel lacked customization and was cumbersome to use, making extracting specific data time-consuming. Improving this feature would be beneficial.

Deel Multiplies our Team

Commentaires : They've been great to work with on the customer-service side of things. They are quick to jump on calls. One of the better experiences as I compare to our other vendors.

Avantages :

We are a very small team on the people and legal side. Deel turns one person into many. The ease of use is critical and important dates don't slip through the cracks. More importantly, it gives us flexibility to meet the unique needs of various departments without anchoring us to one way of doing things.

Inconvénients :

The cost per head is somewhat high given the small size of our company. The upfront contract negotiations and set up took a little bit of time.

Alternatives envisagées précédemment : Gusto, Rippling et Workday HCM

Pourquoi passer à Deel : The flexibility and pay-as-you-go model worked best for us.

Deel is great!

Commentaires : It's been a relief for our company, we used to handle payroll through an app to make international transfers to our team and then we changed to Deel, our employees are happy, they receive their payments on time and have deel advance perks and discounts! Price is excellent too.

Avantages :

I like that payroll is way too easy to handle, it doesn't take much of my time to do it and the employees have excellent benefits.

Inconvénients :

Sometimes the platform might be a bit slow or would have glitches but nothing wrong.

Using Deel, streamline global hiring and payroll

Commentaires : Any organization that employs foreign freelancers, contractors, or gig workers should strongly consider using Deel. For the majority of businesses, the advantages of having a single, streamlined solution for international payments and contracts will almost probably outweigh the relatively slight disadvantages. Businesses and contractors alike obtain the tools, direction, and certainty they need to expand and operate cooperatively across borders with Deel.

Avantages :

Deel streamlines and makes onboarding new international contractors simple. Through Deel's user-friendly platform, tasks that once took weeks to accomplish, such as opening local bank accounts, completing tax forms, and creating contracts, may now be finished in a matter of minutes. Contractors start operating rapidly so they can begin adding value right away. The quick and simple onboarding process also increases the likelihood that contractors would want to stay on board with the company.

Inconvénients :

Although Deel offers a complete solution for managing contractors around the world, the platform has little flexibility for companies that need customization outside of the built-in features and processes. Deel may not give the flexibility to fully configure the software to fit the precise compliance, payroll, or reporting demands of businesses with very specific requirements. Deel is best suited for companies who are happy to use the majority of its core features without having to considerably customize the platform.

Best solution when you need to hire someone globally

Avantages :

1. An industry leader that entered the market early in terms of international salary and compliance.2. The solutions are relatively comprehensive, with both contractor and EOR options available. There are physical entities in Russia and Belarus, and our services are not outsourced through third parties.3.The platform itself is free, and services are charged. The overall price is low, with no startup fees. Compared to several other suppliers, Deel' prices have an advantage.4. The settlement exchange rate is close to our daily algorithm and is reasonable.5. Invoicing is done on the 25th of each month for settlement, and salaries are paid to employees on the last day of each month, which is more convenient for our internal salary settlement and adjustment.6. It is worth mentioning that [sensitive content hidden], the Sales Consultant we are working with, is one of the main reasons we chose DEEL. He is fluent in both Chinese and English, has a very positive and proactive attitude, responds quickly, provides professional services, and has a professional understanding of payment risks in Belarus and Russia. He will be in charge of our entire project and will also provide us with a customer service team in the future.

Inconvénients :

During our usage, there have been settlement issues due to exchange rate fluctuations, but [sensitive content hidden] was very helpful and we were able to reach a reasonable solution in the end. We haven't thought of any particular issues at the moment.

Global HR Operations Director

Avantages :

What like the most is the responsiveness of the custmer services, like sending a ticket and having their response in 24 hours. The account manager connecting us to the resources timely. However, the customer success manager changed frequently.

Inconvénients :

The cost/pricing which is not very friendly to SME like us, when we really need a good long term partner for global expansion and scale up. The flexibility to solutions, or platform, or payroll cycle lag time is long which adding a lot of extra work to the current time. Like we already have our own system to apply leave, and reimbursement, or boarding etc. How to synergize those process between Deel and Appier to make better employee experiences to our employees, who won't feel they are outsider, or different than regular employees.

Deel Review

Avantages :

What I like most about Deel is its user-friendly interface and comprehensive features that simplify the process of managing global payroll and compliance. Deel offers a seamless experience for both employers and contractors, providing clear, straightforward processes for onboarding, payments, and compliance tracking. The platform's ability to handle multiple currencies and its integration with local tax regulations is particularly impressive, making it much easier to manage international teams. Additionally, the responsive customer support and the detailed knowledge base are valuable resources that enhance the overall user experience.

Inconvénients :

One aspect of Deel that I found less favorable is the occasional complexity in navigating certain features, especially for first-time users. While the platform is generally intuitive, some specific functionalities could benefit from more streamlined workflows and clearer instructions. Additionally, the pricing structure, although justified by the range of services offered, might be considered on the higher side for smaller businesses or startups. There can also be occasional delays in customer support response times, which can be challenging when urgent issues arise.

Amazing product

Avantages :

I'm a remote worker, and Deel is (almost) everything I could ask for. It's one of those tools that have a clear objective, and achieve it very effectively. My employer doesn't have to worry about how to pay me, and I can access and withdraw my money instantly and without hassle. I like the amount of options it gives me in one platform. I can access perks (which I'm currently using), I have a debit card that I can use without having to withdraw the money to my bank

Inconvénients :

I don't like the fact that we can't access physical cards. Some of us remote workers are digital nomads, or in my case for example, I travel a lot and work from neighbouring countries. It would be very helpful for me to have a physical card directly from Deel, because it's untenable to open a bank account for each country I visit. In my country of origin I'm experiencing very strong restrictions to banking, so it's difficult for me to even use my own banks in foreign countries.Another thing I don't like is the lack of options of crypto withdrawal. Coinbase is closing my account next month solely because of the fact that I'm from Argentina.

Very useful and practical

Commentaires : I love the way like I can get my payments from my clients.

Avantages :

I love the Debit Cards (virtual and phisical)

Inconvénients :

There are not a way to get a real time notification for payments via debit card

Most effective platform for managing payments

Commentaires : My experience with deel has been wonderful. I have been using deel for last 2-3 years and I must say that this particular platform is a game changer.

Avantages :

Easy of usage. Deel platform is extremely user friendly and also provide advance money feature that makes it more attractive for users.

Inconvénients :

Nothing. Everything is good. Deel platform provides multiple services and helps users and employers in managing important activities