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Avis clients sur Ten Thousand Coffees (10KC)

En savoir plus sur Ten Thousand Coffees (10KC)

10KC est une excellente plateforme d'apprentissage et de développement de carrière informels qui fait évoluer le réseautage et le mentorat pour les entreprises du Fortune 1000.

En savoir plus sur Ten Thousand Coffees (10KC)

Avantages :

The integration to our student experience and the flexibility and support of the ten thousand coffees team.

Inconvénients :

This means that sometimes our communications are limited to where they are in their career, rather than what they're looking for.

Ten Thousand Coffees (10KC) - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,8
Fonctionnalités
4,4
Rapport qualité-prix
4,6

Probabilité de recommander le produit

9,0/10

Ten Thousand Coffees (10KC) a reçu une note globale de 4,7 étoiles sur 5 d'après 47 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (47)

Chérisse
Chérisse
International Employment Specialist (Canada)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Props to Ten Thousand Coffees (10KC)

5,0 il y a 5 mois

Avantages :

I appreciate 10KC for the ease with which I'm able to connect with mentors/mentees on a monthly basis. The pre-populated connection prompts make it easy for me to make that first connection.

Inconvénients :

There aren't any negatives that prevent me from using 10KC as it suits my needs to connect with other people. If I could change one thing I would want the opportunity to customize my own profile to show more of my personality with the ability to change the colour scheme or addition of other media.

Réponse de l'équipe de Ten Thousand Coffees

il y a 5 mois

Thanks Chérisse for your 5-star review and detailed feedback! We appreciate your suggestion to create a more customized profile to showcase your personality. We'll let our team know and we'll circle back to this review once we have an update!

Okey
Director (Canada)
Enseignement supérieur, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

10KC: A must-have software for professional growth and development

5,0 l’année dernière

Commentaires : Our expectations for using 10KC have been exceeded well beyond what we originally imagined. Networking and mentorship are two of very few top professional growth and development activities, but they can be very time-consuming and bit of hit-or-miss. 10KC successfully eliminates the barriers to excellent networking and mentorship experience. 10KC also includes several other added benefits - such as office hours, scheduling meetings, etc.

Avantages :

10KC exceeded my expectations regarding value for participants; the software eliminated guess work that are commonly associated with professional mentorship and networking.

Inconvénients :

I cannot think of what I like least about 10KC at this time.

Réponse de l'équipe de Ten Thousand Coffees

l’année dernière

Hi Okey, thank you for the review. We are thrilled to hear that you're having a great experience with 10KC and utilizing the Office Hours feature. Thanks for being a great partner!

Reagan
Manager (Canada)
Formation professionnelle et coaching, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Greta customer service!!

3,0 il y a 3 mois

Commentaires : has had an overall positive impact on our organization

Avantages :

Customer service - the team we are working with to implement is very organized and helpful. Various functionality accommodating to our requests

Inconvénients :

administrative to use if dont have integrations too many email notifications

Réponse de l'équipe de Ten Thousand Coffees

il y a 2 mois

Hi Reagan, thanks for your feedback! Partners like you help us continually improve our product, and we're so glad we've helped you have a positive impact on your organization. Thank you for sharing that you've had a great experience with our team (we have fantastic people here at 10KC!). We totally agree about the value of integrations. You'll be pleased to know that integrations is part of our offering at 10KC! Some customers have used this functionality and it made their processes all the more seamless for them. Some customers chose to not implement integrations, which is understandable. Our CSMs are always here to make our customers' lives easier. They're keen to work with you and find a solution.

Elizabeth
Vice President (É.-U.)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Engage colleagues globally with a tech-enabled solution that seamlessly fits into your work culture

5,0 il y a 5 mois

Commentaires : Not only is the 10KC platform excellent, the team at 10KC has been great partners, co-creators, and subject matter experts which has positively shaped how we bring this experience to life at our company. Additionally, their product team has been open to feedback and understanding our company's user experience which is much appreciated and reflected in new product features we have seen over the years. They truly value their customers and the voice of the customer helps shape how they evolve the platform.

Avantages :

10KC has proven to be a high-impact, tech-enabled solution that has resulted in thousands of meaningful connections made across our global organization - and the impact as a result of this has been wide-sweeping. From a deeper understanding of our company's growth strategy and specific domains of expertise to building connections across personal identity and areas of passion both inside and outside of work, 10KC has provided a fantastic tool for our team to bring all of this to life. And, this happens all within a colleague's day-to-day workflow and employee experience - so no need to learn a new complex tool or regularly visit a new portal. 10KC meets our employees where they already are... in their Outlook inbox and other productivity tools!

Inconvénients :

Nothing at this point. As a customer, any concerns we have had (both related to ideal future features or support needed) are addressed with urgency and/or we are kept up to date on the status as needed.

Réponse de l'équipe de Ten Thousand Coffees

il y a 5 mois

Hi Elizabeth, Thank you for your review and for sharing the impact of 10KC's all-in-one platform to your global organization. We are also thrilled to know your feedback on the teams at 10KC! We wish you continued success!

Jasmine
Program Manager (Canada)
Banque, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

10KC Review

5,0 il y a 5 mois

Commentaires : Excellent. The service, the platform, the feedback from the users has been phenomenal.

Avantages :

The platform itself is very intuitive, very easy to navigate, user-friendly, can gather all sorts of data quickly, easy to find peers to connect, easy to set up events, works well with MS Teams

Inconvénients :

Wish there was more capabilities for certain things to cater to specific groups using the platform

Réponse de l'équipe de Ten Thousand Coffees

il y a 5 mois

Thank you for sharing your positive feedback, Jasmine! We'e happy to know that our all-in-one platform has been very easy to use. Please let the 10KC team know about the other capabilities you are looking for and we'll happily work with you to find a solution.

Catalina
Senior Manager, Strategic Initiatives (Canada)
Banque, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The connection tool you need to expand your network

5,0 il y a 5 mois

Avantages :

The ease of setting up Office Hours with quick templates that can be customized for your events, allowing you to reduce the amount of admin you have been doing and focus on the event itself. Your participants get a quick look at what the event is, can register, submit questions if needed and get an automated calendar invite which is key to the event success and more reasons why you are spending less time on these administrative tasks previously done by hand rather than automated with the Ten Thousand Coffees platform.

Inconvénients :

The calendar sync coming soon is highly anticipated!

Réponse de l'équipe de Ten Thousand Coffees

il y a 5 mois

Thank you Catalina, for sharing how you are spending less time on administrative tasks because of 10KC's all-in-one platform. We're so glad to hear how it enables you to deliver more impactful ways to integrate networking and connectivity in your organization.

Jani
Program Manager (É.-U.)
Services financiers, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

10KC really upped our employee engagement

5,0 il y a 5 mois

Commentaires : Both the reps I have worked with are great and very responsive. I've created a friendship. The product is very is easy to use.

Avantages :

Using the Office Hour feature, we are averaging 250-300 people for each session. The sessions are really easy to set-up.

Inconvénients :

The data metrics are a little confusing. They could be more concise.

Réponse de l'équipe de Ten Thousand Coffees

il y a 5 mois

Thank you Jani, for your feedback on what we're doing well and what we can improve. We'll take note of how we can be better at presenting the data metrics so it's more concise. We're so glad to hear that about ~300 people attend your Office Hours, that is AMAZING!

Kimberley
Kimberley
Manager (Canada)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A Great Product

4,0 il y a 3 ans

Commentaires : I have used Ten Thousand Coffees to stay connected with colleagues, and to connect my students with alumni and other professionals. As a user, I love the introductions as I have now connected with people that I may not have had the opportunity to connect with otherwise. As an administrator I regularly received positive feedback from our students.

Avantages :

Regular introductions with like-minded individuals The ability to control how often I received introductions

Inconvénients :

Messaging can be challenging. Usually we take our conversations offline.

Réponse de l'équipe de Ten Thousand Coffees

l’année dernière

Thanks for your review, Kimberley! We're so glad to hear that you are having such positive experiences as both an admin and user. We offer a variety of features that support members taking their conversation offline - like integrating with email and calendar, while still offering the ability to measure the conversations that are happening.

Andrew
Senior Manager - Wealth Digital Transformation (Canada)
Banque, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Have more coffee!

5,0 il y a 5 mois

Commentaires : We've used 10KC to foster stronger engagement with employees, hear from employees on important topics and also reinforce key message at a grass roots level. All-in-all, a great product.

Avantages :

10KC helps to create connections across the organization by matching people with similar interests - it creates connections that wouldn't exist otherwise.

Inconvénients :

Some of the templates for Office Hour sessions are generic and don't lead to a better session. Though this is a minor point.

Réponse de l'équipe de Ten Thousand Coffees

il y a 5 mois

Thank you Andrew, for sharing your feedback on how 10KC's all-in-one platform helps to foster stronger engagement with employees!

Brittany
Occupational Therapist (Canada)
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The secret sauce for success

5,0 il y a 5 mois

Commentaires : It’s an opportunity, connection, and relationship driver which are all a part of the road to success. Quality mentorship is monumental for a successful career and 10KC makes it happen.

Avantages :

The high calibre of people using it and the access you have to them that you probably wouldn’t have otherwise. It’s well designed, easy to you, and effective at what it sets out to do.

Inconvénients :

Nothing that I feel is missing or that I can pin down for improvement.

Réponse de l'équipe de Ten Thousand Coffees

il y a 5 mois

Thank you Brittany for your review! You said it best - quality mentorship is monumental for a successful career. This is at the heart of why we'd love to reach more organizations with our all-in-one platform for inclusive mentoring and networking.

Jennifer
Outreach Coordinator (Canada)
Gestion de l'enseignement, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great potential

4,0 il y a 3 ans

Avantages :

The Ten Thousand Coffees program has great potential to create meaningful and impactful networking relationships especially in our virtual world. I am part of a college hub and when used, the students get a lot of great practice networking virtually. The biggest issue is engagement (what isn't though!).

Inconvénients :

I think an app with a chat/search/push notification of monthly matches/office hours would make the software better utilized amongst student users.

Réponse de l'équipe de Ten Thousand Coffees

l’année dernière

Thanks for your review, Jennifer! We're so glad you love our platform. Our focus is delivering our experience with as little friction as possible, so rather than an app (which adds an extra download step and is frequently abandoned!) we integrate with tools our members use every day like email, calendar, Slack and Teams. This is why we see the best adoption and engagement in the industry.

Glenn
Customer success manager (Canada)
Formation professionnelle et coaching, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Leveraging technology for the best mentoring experience

5,0 l’année dernière

Commentaires : It's been a pleasure working with Ten thousand coffees and the platform has allowed me to scale programming and automate functions through 10KC. The user interface is simple yet fully functional, and the matching algorithm was great.

Avantages :

Ease of use, functionality, presentation, user experience

Inconvénients :

Integrated meetings, otherwise, the software was fantastic.

Réponse de l'équipe de Ten Thousand Coffees

l’année dernière

Hi Glenn, The pleasure has been ours! Thank you for your review and for being a dedicated partner to 10KC. We are thrilled to know you are utilizing our features to scale and automate your programming! We wish you continued success on your program and are happy to help you optimize.

Dan
Manager/Advisor (Canada)
Services financiers, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Amazing Platform

5,0 il y a 3 ans

Commentaires : This has been a tremendous asset in growing my network within my organization and beyond with my student network. I love the platform and I love learning from people as well sharing my own personal experiences

Avantages :

The software is easy to use - very user friendly. Innovative with your profile creation and super creative.

Inconvénients :

I would like to see improvement when matching with someone of they are looking for advice or wanting to give advice based of off their profile selections.

Réponse de l'équipe de Ten Thousand Coffees

l’année dernière

Thanks for your review, Dan! We're so happy that you love our platform - it sounds like you're using it to the fullest! Our Smart-Match algorithm has a Match Quality Score of 98% and can be customized for each community and includes members' goals and interests, and organizational attributes like Line of Business, Job Function, ERG affiliation, Location and Tenure.

Carly
Communications Officer (Canada)
Enseignement supérieur, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

10K coffees

5,0 il y a 3 ans

Commentaires : We've really enjoyed it! One thing we've really been liking recently is the events that have been hosted by 10k Coffees and are available to all members. Also, the staff are really kind and responsive.

Avantages :

This software is a great way for people to connect with each other. I like the office hours option and it's been great during COVID for our constituents to connect with one another with relative ease.

Inconvénients :

One thing we've struggled with is the categories that people can choose a role (that we set - graduate, 1 or second year student, seasoned alumni, etc.) but we can't necessarily filter by what they're looking for. This means that sometimes our communications are limited to where they are in their career, rather than what they're looking for. Because we're a College, we have many people in our community who may come back mid-life for a career change, and it'd be nice to be able to use this data for a bit more than just what role they've used. We've tried to troubleshoot this with our 10k coffees rep, and it seems there's little we can do.

Réponse de l'équipe de Ten Thousand Coffees

il y a 3 ans

Thanks for your review, Carly! We're so glad you love the platform ad have been taking advantage of our Office hour event function! This is definitely something our Product team is looking into, so we will update you as we make changes!

Stephanie
Events Project Manager (É.-U.)
Événementiel, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great Networking Platform!

5,0 il y a 3 ans

Commentaires : 10KC's customer service is second to none and responds very quickly if there is a glitch or issue that needs to be sorted out. The team is extremely organized and gives the result metrics we look for.

Avantages :

10KC has been amazing to work with, and the platform has exceeded our expectations! I highly recommend it for employers looking for interns, new hires, employees, etc. to network with each other and to help have those "water cooler" moments in a virtual environment.

Inconvénients :

The software doesn't sync with our company's calendar.

Réponse de l'équipe de Ten Thousand Coffees

l’année dernière

Thanks so much for your review, Stephanie! We're so glad you're having such a positive experience using our platform. Since your review we've launched a calendar integration that makes it easier than ever to schedule meetings and measure how many members' are meeting.

Shirin
Entrepreneurship Assistant (Canada)
Administration publique, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very easy to use!

5,0 il y a 3 ans

Avantages :

It provides lots of informative data such as mentorship matches rate to help us (the admins) make proper decisions. This allowed us to establish a community of entrepreneurs and mentors who want to share their insights with start-ups and individuals seeking to grow their network. Further, the user interface, alongside the admin interface is seamless and allows us to navigate the platform with ease.

Inconvénients :

The platform itself was very costly to implement for our organization so if we can leverage it in any way to increase membership and allow people to have meaningful conversations, we use it.

Réponse de l'équipe de Ten Thousand Coffees

l’année dernière

Thanks for your review, Shirin! We're so glad that you are taking advantage of the data we provide and that you find our platform easy to use. We're the only all-in-one Talent Experience solution, offering Onboarding, Leadership Development, Early Talent, Connectivity and DE&I solutions in addition to Mentoring, so there's lots of ways to create meaningful connections amongst your members.

Sylvie
Manager, HR Support Center - Canada (Canada)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Networking make easy

4,0 il y a 3 ans

Commentaires : I had a really great experience, the support is fast and efficient. I love connecting with people I otherwise would have no reason to be in touch with!

Avantages :

I like that it does a preselection of people that you would like to connect with, sends the invite / alert; reminder; and a follow up of how the meeting went!

Inconvénients :

The fact that its in English only ( or at least it was at the time of implementation)

Réponse de l'équipe de Ten Thousand Coffees

l’année dernière

Thank you for your review, Sylvie! We're so glad you're enjoying using our product. Since your review, we've also launched in French with plans to add more early next year.

Bridget
Bridget
Talent Acquisition Manager (Canada)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great product to enable early career connectivity in a virtual workforce

5,0 il y a 3 ans

Avantages :

Love the automated smart matching and overall automation which saves our early career team time and resources in running a summer intern networking program. Also it is a very user-friendly product with smart nudges and reminders.

Inconvénients :

Would like to see direct calendar integration and more features on the hub itself.

Réponse de l'équipe de Ten Thousand Coffees

l’année dernière

Hi Bridget, since you posted your review we are excited to share that we have launched new calendar integration features to improve your 10KC experience. The full integration is available for Outlook (on the web) users with support for other calendar providers coming early next year. You can learn more about our new features on our website here: https://www.tenthousandcoffees.com/product/integrations

Ali
Senior Manager (Canada)
Banque, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Admin perspective review

5,0 il y a 3 ans

Commentaires : Fantastic!

Avantages :

Great way to help our users connect with little manual work versus other networking initiatives which require a lot of manual work. Great templates Fantastic user support from 10KC team

Inconvénients :

No password- login requires email link Might be difficult to implement but it would be great to have a feature to track attendance at the office hours

Réponse de l'équipe de Ten Thousand Coffees

l’année dernière

Thanks for your review, Ali! We're so glad to hear that we have given admins their time back. You can indeed track attendance of Office Hour events, along with their feedback and satisfaction rate. Our passwordless login links mean one less security risk for you and your team to worry about, not to mention not having to remember or reset another password!

Evan
Director (É.-U.)
Divertissement, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Stellar product

5,0 il y a 5 mois

Commentaires : Fantastic and thoughtful product. Great team.

Avantages :

Easy integration and accessible to all teams

Inconvénients :

A few features I was looking for but they ended up being very specific to my business and team

Réponse de l'équipe de Ten Thousand Coffees

il y a 5 mois

Thank you Evan, for sharing your positive feedback!

Harun
Program Coordinator (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Platform for Member Engagement

5,0 l’année dernière

Avantages :

I liked the online mentorship service the most about the platform. It helps mentors and mentees to come together, schedule meetings, great marketing tools, automated communications makes our job too easy. Platform is very intuitive and easy to use. User interface and experience are seamless.

Inconvénients :

I don't really see downside about the platform/software. Everything worked out well.

Réponse de l'équipe de Ten Thousand Coffees

l’année dernière

Hi Harun, We're thrilled to hear you're enjoying our mentorship solution! Our product team works hard to launch features that will make your user experience seamless and we're happy to hear your program users are using our new calendar integration feature to book their introductions with ease. If you have any questions about how you can further maximize your experience, feel free to reach out to us at marketing@10KC.com. Have a great day!

Kaitlin
Clinical Counsellor (France)
Psychologie, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Impactful and meaningful

5,0 il y a 5 mois

Commentaires : It has been excellent, and a huge growth opportunity.

Avantages :

User friendly and covers it all for mentoring.

Inconvénients :

Nothing comes to mind. They do an incredible job.

Réponse de l'équipe de Ten Thousand Coffees

il y a 5 mois

Thank you for your 5-star review, Kaitlin!

Brien
National Director Early Talent (Canada)
Banque, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Happy Customer with Lots of Coffee

5,0 il y a 3 ans

Commentaires : Excellent

Avantages :

The integration to our student experience and the flexibility and support of the ten thousand coffees team.

Inconvénients :

Wish it had a meetup feature built in like Webex or teams/

Réponse de l'équipe de Ten Thousand Coffees

l’année dernière

Thank you for your review, Brien! We offer the flexibility for members to use any platform offered within their organization, so they can use what most comfortable with without having to learn a new technology.

Noah
Associate Consultant (Canada)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Connecting

4,0 il y a 3 ans

Avantages :

I like the ability to connect with with others within the company.

Inconvénients :

Ease of using other services that integrate into Slack provide ease of not having to context switch into another platform.

Réponse de l'équipe de Ten Thousand Coffees

l’année dernière

Thanks for your review, Noah! We offer a Slack integration that pushes 10KC notifications right over so you never have to remember to check for messages or updates in another app.

Serge
CEO (Canada)
Marketing et publicité, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Connecting and engaging employees

5,0 il y a 3 ans

Commentaires : Great additional tool to have

Avantages :

Especially in today’s environment it’s important to stay in touch with our people.

Inconvénients :

None it’s a great product to have and everybody at the company seems to used it and like it.

Réponse de l'équipe de Ten Thousand Coffees

il y a 3 ans

Thanks for your review, Serge! So glad to hear you and your team love using our product!