Avis clients sur Ten Thousand Coffees (10KC)

En savoir plus sur Ten Thousand Coffees (10KC)

10KC est une excellente plateforme d'apprentissage et de développement de carrière informels qui fait évoluer le réseautage et le mentorat pour les entreprises du Fortune 1000.

En savoir plus sur Ten Thousand Coffees (10KC)

Avantages :

The integration to our student experience and the flexibility and support of the ten thousand coffees team.

Inconvénients :

This means that sometimes our communications are limited to where they are in their career, rather than what they're looking for.

Ten Thousand Coffees (10KC) - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,8
Fonctionnalités
4,3
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,8/10

Ten Thousand Coffees (10KC) a reçu une note globale de 4,6 étoiles sur 5 d'après 35 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (35)

Bridget
Bridget
Talent Acquisition Manager (Canada)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great product to enable early career connectivity in a virtual workforce

5,0 il y a 2 ans

Avantages :

Love the automated smart matching and overall automation which saves our early career team time and resources in running a summer intern networking program. Also it is a very user-friendly product with smart nudges and reminders.

Inconvénients :

Would like to see direct calendar integration and more features on the hub itself.

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Hi Bridget, since you posted your review we are excited to share that we have launched new calendar integration features to improve your 10KC experience. The full integration is available for Outlook (on the web) users with support for other calendar providers coming early next year. You can learn more about our new features on our website here: https://www.tenthousandcoffees.com/product/integrations

Glenn
Customer success manager (Canada)
Formation professionnelle et coaching, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Leveraging technology for the best mentoring experience

5,0 il y a 2 mois Nouveau

Commentaires : It's been a pleasure working with Ten thousand coffees and the platform has allowed me to scale programming and automate functions through 10KC. The user interface is simple yet fully functional, and the matching algorithm was great.

Avantages :

Ease of use, functionality, presentation, user experience

Inconvénients :

Integrated meetings, otherwise, the software was fantastic.

Réponse de l'équipe de Ten Thousand Coffees

il y a 2 mois

Hi Glenn, The pleasure has been ours! Thank you for your review and for being a dedicated partner to 10KC. We are thrilled to know you are utilizing our features to scale and automate your programming! We wish you continued success on your program and are happy to help you optimize.

Jennifer
Outreach Coordinator (Canada)
Gestion de l'enseignement, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great potential

4,0 il y a 2 ans

Avantages :

The Ten Thousand Coffees program has great potential to create meaningful and impactful networking relationships especially in our virtual world. I am part of a college hub and when used, the students get a lot of great practice networking virtually. The biggest issue is engagement (what isn't though!).

Inconvénients :

I think an app with a chat/search/push notification of monthly matches/office hours would make the software better utilized amongst student users.

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thanks for your review, Jennifer! We're so glad you love our platform. Our focus is delivering our experience with as little friction as possible, so rather than an app (which adds an extra download step and is frequently abandoned!) we integrate with tools our members use every day like email, calendar, Slack and Teams. This is why we see the best adoption and engagement in the industry.

Okey
Director (Canada)
Enseignement supérieur, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

10KC: A must-have software for professional growth and development

5,0 il y a 3 mois

Commentaires : Our expectations for using 10KC have been exceeded well beyond what we originally imagined. Networking and mentorship are two of very few top professional growth and development activities, but they can be very time-consuming and bit of hit-or-miss. 10KC successfully eliminates the barriers to excellent networking and mentorship experience. 10KC also includes several other added benefits - such as office hours, scheduling meetings, etc.

Avantages :

10KC exceeded my expectations regarding value for participants; the software eliminated guess work that are commonly associated with professional mentorship and networking.

Inconvénients :

I cannot think of what I like least about 10KC at this time.

Réponse de l'équipe de Ten Thousand Coffees

il y a 3 mois

Hi Okey, thank you for the review. We are thrilled to hear that you're having a great experience with 10KC and utilizing the Office Hours feature. Thanks for being a great partner!

Dan
Manager/Advisor (Canada)
Services financiers, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Amazing Platform

5,0 il y a 2 ans

Commentaires : This has been a tremendous asset in growing my network within my organization and beyond with my student network. I love the platform and I love learning from people as well sharing my own personal experiences

Avantages :

The software is easy to use - very user friendly. Innovative with your profile creation and super creative.

Inconvénients :

I would like to see improvement when matching with someone of they are looking for advice or wanting to give advice based of off their profile selections.

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thanks for your review, Dan! We're so happy that you love our platform - it sounds like you're using it to the fullest! Our Smart-Match algorithm has a Match Quality Score of 98% and can be customized for each community and includes members' goals and interests, and organizational attributes like Line of Business, Job Function, ERG affiliation, Location and Tenure.

Carly
Communications Officer (Canada)
Enseignement supérieur, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

10K coffees

5,0 il y a 2 ans

Commentaires : We've really enjoyed it! One thing we've really been liking recently is the events that have been hosted by 10k Coffees and are available to all members. Also, the staff are really kind and responsive.

Avantages :

This software is a great way for people to connect with each other. I like the office hours option and it's been great during COVID for our constituents to connect with one another with relative ease.

Inconvénients :

One thing we've struggled with is the categories that people can choose a role (that we set - graduate, 1 or second year student, seasoned alumni, etc.) but we can't necessarily filter by what they're looking for. This means that sometimes our communications are limited to where they are in their career, rather than what they're looking for. Because we're a College, we have many people in our community who may come back mid-life for a career change, and it'd be nice to be able to use this data for a bit more than just what role they've used. We've tried to troubleshoot this with our 10k coffees rep, and it seems there's little we can do.

Réponse de l'équipe de Ten Thousand Coffees

il y a 2 ans

Thanks for your review, Carly! We're so glad you love the platform ad have been taking advantage of our Office hour event function! This is definitely something our Product team is looking into, so we will update you as we make changes!

Kimberley
Kimberley
Manager (Canada)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A Great Product

4,0 il y a 2 ans

Commentaires : I have used Ten Thousand Coffees to stay connected with colleagues, and to connect my students with alumni and other professionals. As a user, I love the introductions as I have now connected with people that I may not have had the opportunity to connect with otherwise. As an administrator I regularly received positive feedback from our students.

Avantages :

Regular introductions with like-minded individuals The ability to control how often I received introductions

Inconvénients :

Messaging can be challenging. Usually we take our conversations offline.

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thanks for your review, Kimberley! We're so glad to hear that you are having such positive experiences as both an admin and user. We offer a variety of features that support members taking their conversation offline - like integrating with email and calendar, while still offering the ability to measure the conversations that are happening.

Stephanie
Events Project Manager (É.-U.)
Événementiel, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great Networking Platform!

5,0 il y a 2 ans

Commentaires : 10KC's customer service is second to none and responds very quickly if there is a glitch or issue that needs to be sorted out. The team is extremely organized and gives the result metrics we look for.

Avantages :

10KC has been amazing to work with, and the platform has exceeded our expectations! I highly recommend it for employers looking for interns, new hires, employees, etc. to network with each other and to help have those "water cooler" moments in a virtual environment.

Inconvénients :

The software doesn't sync with our company's calendar.

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thanks so much for your review, Stephanie! We're so glad you're having such a positive experience using our platform. Since your review we've launched a calendar integration that makes it easier than ever to schedule meetings and measure how many members' are meeting.

Shirin
Entrepreneurship Assistant (Canada)
Administration publique, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very easy to use!

5,0 il y a 2 ans

Avantages :

It provides lots of informative data such as mentorship matches rate to help us (the admins) make proper decisions. This allowed us to establish a community of entrepreneurs and mentors who want to share their insights with start-ups and individuals seeking to grow their network. Further, the user interface, alongside the admin interface is seamless and allows us to navigate the platform with ease.

Inconvénients :

The platform itself was very costly to implement for our organization so if we can leverage it in any way to increase membership and allow people to have meaningful conversations, we use it.

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thanks for your review, Shirin! We're so glad that you are taking advantage of the data we provide and that you find our platform easy to use. We're the only all-in-one Talent Experience solution, offering Onboarding, Leadership Development, Early Talent, Connectivity and DE&I solutions in addition to Mentoring, so there's lots of ways to create meaningful connections amongst your members.

Harun
Program Coordinator (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Platform for Member Engagement

5,0 il y a 7 mois

Avantages :

I liked the online mentorship service the most about the platform. It helps mentors and mentees to come together, schedule meetings, great marketing tools, automated communications makes our job too easy. Platform is very intuitive and easy to use. User interface and experience are seamless.

Inconvénients :

I don't really see downside about the platform/software. Everything worked out well.

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Hi Harun, We're thrilled to hear you're enjoying our mentorship solution! Our product team works hard to launch features that will make your user experience seamless and we're happy to hear your program users are using our new calendar integration feature to book their introductions with ease. If you have any questions about how you can further maximize your experience, feel free to reach out to us at marketing@10KC.com. Have a great day!

Sylvie
Manager, HR Support Center - Canada (Canada)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Networking make easy

4,0 il y a 2 ans

Commentaires : I had a really great experience, the support is fast and efficient. I love connecting with people I otherwise would have no reason to be in touch with!

Avantages :

I like that it does a preselection of people that you would like to connect with, sends the invite / alert; reminder; and a follow up of how the meeting went!

Inconvénients :

The fact that its in English only ( or at least it was at the time of implementation)

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thank you for your review, Sylvie! We're so glad you're enjoying using our product. Since your review, we've also launched in French with plans to add more early next year.

Ali
Senior Manager (Canada)
Banque, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Admin perspective review

5,0 il y a 2 ans

Commentaires : Fantastic!

Avantages :

Great way to help our users connect with little manual work versus other networking initiatives which require a lot of manual work. Great templates Fantastic user support from 10KC team

Inconvénients :

No password- login requires email link Might be difficult to implement but it would be great to have a feature to track attendance at the office hours

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thanks for your review, Ali! We're so glad to hear that we have given admins their time back. You can indeed track attendance of Office Hour events, along with their feedback and satisfaction rate. Our passwordless login links mean one less security risk for you and your team to worry about, not to mention not having to remember or reset another password!

Brien
National Director Early Talent (Canada)
Banque, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Happy Customer with Lots of Coffee

5,0 il y a 2 ans

Commentaires : Excellent

Avantages :

The integration to our student experience and the flexibility and support of the ten thousand coffees team.

Inconvénients :

Wish it had a meetup feature built in like Webex or teams/

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thank you for your review, Brien! We offer the flexibility for members to use any platform offered within their organization, so they can use what most comfortable with without having to learn a new technology.

Evan
director studios (É.-U.)
Divertissement, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best mentorship product on the market

5,0 il y a 2 ans

Commentaires : Incredible team to work with across each function - they were experts in their field who knew how to solve problems in a collaborative way. Highly reccommend.

Avantages :

Robust and thoughtful mentor program set up seamlessly within hours. Engagement was high and people actually like using this product.

Inconvénients :

Any product feature I flagged they quickly started doing sprints to figure out how to solve it.

Réponse de l'équipe de Ten Thousand Coffees

il y a 2 ans

Thanks for your review, Evan! We're so glad that you love the product and our Customer Success team has been there to support you!

Serge
CEO (Canada)
Marketing et publicité, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Connecting and engaging employees

5,0 il y a 2 ans

Commentaires : Great additional tool to have

Avantages :

Especially in today’s environment it’s important to stay in touch with our people.

Inconvénients :

None it’s a great product to have and everybody at the company seems to used it and like it.

Réponse de l'équipe de Ten Thousand Coffees

il y a 2 ans

Thanks for your review, Serge! So glad to hear you and your team love using our product!

Noah
Associate Consultant (Canada)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Connecting

4,0 il y a 2 ans

Avantages :

I like the ability to connect with with others within the company.

Inconvénients :

Ease of using other services that integrate into Slack provide ease of not having to context switch into another platform.

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thanks for your review, Noah! We offer a Slack integration that pushes 10KC notifications right over so you never have to remember to check for messages or updates in another app.

Claire
HR Manager (Canada)
Produits alimentaires, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Helps us strengthen out internal networks!

5,0 il y a 2 ans

Avantages :

10K Coffees helps match employees that likely would not have connect without the platform. It is very customizable in terms of how you can match employees and was able to easily handle our many customizations. The customer service was also excellent and they provided great insights to us.

Inconvénients :

Nothing major stands out - I overall hope to see the software roll out with more features that make virtual meeting easier- we noticed a steep drop off when COVID hit and we could no longer actually go for coffee in person.

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thanks for your review, Claire! We're so happy to hear that you and your teams are able to connect via our product with those they wouldn't have otherwise had a chance to. We've recently rolled out some new integrations, including Calendar, Slack and Teams to make virtual meetings easier than ever.

Valentina
Campus Talent Acquisition (Canada)
Internet, 5 001–10 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

10K C

4,0 il y a 2 ans

Commentaires : easy to set up profile loved intro paragraphs of why we were paired with them!

Avantages :

I love the topics in which we are connecting on - they aren't traditional and focused on human connection

Inconvénients :

I don't understand what happens AFTER we want to schedule a coffee. Do we do that in our own calendar? How does the platform know if i've actually connected with the folks I was introduced to. Do we only communicate in the platform?

Réponse de l'équipe de Ten Thousand Coffees

il y a 2 ans

Hi Valentina, thanks for your review! We're sorry this wasn't made clearer to you! Once you're automatically paired with your match, you'll be invited via email to set up a time to connect. From there, you will receive a series of nudges via email from the platform which will remind you to schedule your meeting and ask what you have done so far. The platform collects the feedback that you give it so it can continue learning! You can connect with your match using the video conferencing tool that you're most familiar with so there's no confusion. Please do speak with your CSM if you have any other questions as we'd be happy to assist!

Sarah
Student Development Coordinator - Co-op (Canada)
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easy Setup and Implementation

4,0 il y a 2 ans

Commentaires : This product is allowing us to make meaningful connections with Students and Employers with minimal resources.

Avantages :

The software allows you to easily modify your user requirements and adjust as needed. Plus the customer support is very responsive and helpful!

Inconvénients :

Sometimes features are too easy to adjust so having more user confirmation alerts would be helpful.

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thanks for your review, Sarah! Our administrator features are the most user friendly in the industry, and our Customer Success Team is always here to help if you need a little extra support.

Jordan
Campus and Experienced Recruiting Leader (Canada)
Services financiers, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

10K Coffees

5,0 il y a 2 ans

Avantages :

Great customer support, likeable and helpful relationship managers

Inconvénients :

managing the participant list can be tedious

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thanks for your review, Jordan! We're so glad you love our product and our fantastic CSM team. Our Integrations Suite allows you to completely automate user management through our HRIS and SSO integrations, and we're continuously improving our capabilities.

Jessica
Sr. Communications Manager (Canada)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

2021 Product Review

5,0 il y a 2 ans

Avantages :

The product is very user friendly and customizable. I like that there are icebreaker questions to make connecting with colleagues more accessible. Office Hours are a great way to connect with leaders and meet new colleagues.

Inconvénients :

It would be most ideal if the platform was available in French as well.

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thanks for your review, Jessica! We're so glad to hear you're using all our features to their fullest advantage! Since your review we've rolled out French and have more languages coming in Q1 2023.

Tamara
Human Resources Intern (Canada)
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

J&J/10KC Review

4,0 il y a 2 ans

Avantages :

The platform is very easy to use and the team appreciates how customizable it is. The ability to change configurations of the tool when needed makes it extremely easy to adapt and shift the program we've created if need be.

Inconvénients :

Many of our employees would appreciate a mobile app to further reach our colleagues who work on the road, in distributions centers etc.

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thanks for your review, Tamara! We're so glad that you and your team are enjoying 10KC's easy administrator tools and configurability. Our focus is delivering our experience with as little friction as possible, so rather than an app (which adds an extra download step and is frequently abandoned!) we integrate with tools our members use every day like email, calendar, Slack and Teams. This is why we see the best adoption and engagement in the industry.

Cydya
Director of Student Initiatives & ERG Networks (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Cool Platform

5,0 il y a 2 ans

Commentaires : We are able to meet the needs of our clients and our members easily and efficiently. We connect a lot of people on the app.

Avantages :

Love the Office Hours feature. It makes setting up small intimate gatherings with a select audience easy. It is easy to set up and the software does the rest. No need to send email reminders or anything.

Inconvénients :

It was a heavy lift to get our data uploaded in to the system and to figure out how to get our data to load quickly. It was very manual.

Réponse de l'équipe de Ten Thousand Coffees

il y a 4 mois

Thanks for your review, Cydya! We're so happy you love our Office Hour event feature and that you're seeing the impact of 10KC in your business. We offer integrations with HRIS and SSO providers to make user management a breeze, from adding and removing users to syncing their profile data.

Adam
VP, Proprietary Distribution (Canada)
Assurance, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ten Thousand Coffees Review

5,0 il y a 2 mois

Commentaires : Excellent

Avantages :

Easy to navigate, user friendly, smart match algorithm is unique!

Inconvénients :

Would like a mobile app and integration of zoom within platform if possible

Réponse de l'équipe de Ten Thousand Coffees

il y a 2 mois

Hi Adam, Thank you for your review, and for being an incredible partner and mentor!

Alina
Director (É.-U.)
Informatique et sécurité réseau, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A great way to make new connections!

5,0 il y a 2 ans

Avantages :

I have enjoyed meeting new people 1:1 and joining group discussions with folks talking about various topics, getting to know each other, making meaning connections during a time when it is so difficult to do. Look forward to now deploying this software for a new business unit that we've recently stood up, and seeing more networking and team building magic happen!

Inconvénients :

Have not experienced any cons yet, the software has been easy to use

Réponse de l'équipe de Ten Thousand Coffees

il y a 2 ans

Thanks for your review, Alina! So happy to hear that you have taken advantage of all of our features during COVID! Stay safe!