Avis clients sur Tridens Monetization

En savoir plus sur Tridens Monetization

Une solution cloud reposant sur un abonnement et un système basé sur la consommation pour les entreprises de toutes tailles.

En savoir plus sur Tridens Monetization

Avantages :

I like the UI and the flexibility of the platform very much. We use the platform for customer management, product catalog, billing, invoicing, and payments.

Inconvénients :

There are no specific cons to be noted at this point.

Tridens Monetization - Notes

Note moyenne

Facilité d'utilisation
4,9
Service client
4,9
Fonctionnalités
5,0
Rapport qualité-prix
4,9

Probabilité de recommander le produit

10/10

Tridens Monetization a reçu une note globale de 4,9 étoiles sur 5 d'après 18 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (18)

Goran
Goran
Assitant (Allemagne)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The platform for billing and payments automation

5,0 il y a 2 ans

Commentaires : We are satisfied with the platform because it gives us the tools to support our business cases and enables our current and future growth. We established a genuine partnership relationship with the vendor.

Avantages :

I like the UI and the flexibility of the platform very much. We use the platform for customer management, product catalog, billing, invoicing, and payments.

Inconvénients :

In general, I like this platform. There is nothing to dislike.

Utilisateur vérifié
System Analyst (Slovénie)
Utilisateur LinkedIn vérifié
Assurance, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good insurance subscription and usage-based billing

5,0 il y a 2 ans

Commentaires : We are an established insurance company. We are using standard features such as
subscription billing, invoicing, and payment. Besides these features, we use more innovative
usage-based pricing models, which gives us an extra edge compared to our competitors. The
ability to provide transparency to our AR collection process by allowing other departments
to access and run their reports is an added benefit, as well.

Avantages :

I love to accomplish all my tasks inside Tridens Monetization from customer management, product catalog, billing, invoicing, payments, collections, finance management, etc. I especially like their real-time analytics, which enables my company data-backed decisions that keep my business aligned with growth.

Inconvénients :

The complexity of the usage-based rating. It takes some time to understand the concepts.

Joseph
Managing Director (Italie)
Télécommunications, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Robust usage-based billing solution for Media companies of all sizes

4,0 il y a 2 ans

Commentaires : We streamlined the revenue more efficiently and controlled critical KPIs via comprehensive analytics and reporting.

Avantages :

Ease of use intuitive intelligent approach !

Inconvénients :

Still in the discovery phase not identified yet, I don't think there are any issue, but I am sure that if there are any; Tridens solution team will approach and rise to the challenge to make it work.

Alex
Director (Roumanie)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

10/10!

5,0 il y a 3 mois

Avantages :

Customer service speed and accuracy together with a very comprehensive suite of features which are highly customisable.

Inconvénients :

Quite difficult to comprehend at first due to size and volume of options, but the team helps through the process and makes it very manageble.

Utilisateur vérifié
Software Engineer (Slovénie)
Utilisateur LinkedIn vérifié
Équipements publics, 501-1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A Flexible EV-Charging Rating and Billing Solution

5,0 il y a 2 ans

Commentaires : At the moment we are rating and billing usage on our EV charging platform to our clients based on different parameters. We have multiple plans defined in the system with different pricing. We are preparing to use the payment-integration as well. Our system communicates with Tridens Monetization through their REST API.

Avantages :

The ability to configure prices for usage-based rating in Tridens Monetization is extremely flexible to a point where we can define our own parameters on each charger, then consider them in the rating process. That way we are able to segregate our pricing to urban/suburban areas, happy-hours, charging-speed, and even more. This flexibility, combined with the ability to create different plans with free resources, really allows us to fine-tune our marketing strategy for our EV software.

Inconvénients :

We do not find any cons at the moment. We are happy with the solution and the support team.

Utilisateur vérifié
Billing manager (Slovénie)
Utilisateur LinkedIn vérifié
Télécommunications, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

An agile real-time convergent billing fo telecoms

5,0 il y a 2 ans

Commentaires : We are very satisfied. Tridens Monetization is a modern real-time charging and billing platform with a great UX and comprehensive built-in analytics and reporting.

Avantages :

It's a cloud-native solution, which gave us an option to install and use it on-premise. It supports protocols such as radius, diameter, and 5g http/2. We configured prepaid and postpaid customers in the platform: We do real-time rating for both types. The platform also offers an offline rating. We seamlessly integrate the platform with payment gateways, CRM, and ERP app.

Inconvénients :

Not relay much, although there is always space for improvements

Gasper
Director of Product (Slovénie)
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Subscription billing for SaaS companies

5,0 il y a 2 ans

Commentaires : So far, so good. Tridens Monetization is an exceptional billing tool for any SaaS company.

Avantages :

Excellent for any subscription business . I like how the pricing from plans, bundles, products with discounts, and contracts could be configured. They have well documented REST APIs. The integration via the REST APIs was straightforward. Very easy to set up credit card processing through Braintree.

Inconvénients :

Nothing negative I could say about the tool yet.

Utilisateur vérifié
Business Manager (Slovénie)
Utilisateur LinkedIn vérifié
Logistique et chaîne d'approvisionnement, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Port Services - Complete Monetization Tool

5,0 il y a 2 ans

Commentaires : We charge vessel operators for imports, exports, and handling charges. The charge calculation happens based on a number of product and rate combinations that we store in Tridens Monetization. Rates vary based on the type of containers (regular, refrigeration, hazard), based on the cargo type, weight, and multiple other parameters. Additionally, we charge clients for pick-ups, late-fees and cargo movement. All the prices are managed in Monetization, which is also able to export financial reports and invoices for printing.

Avantages :

We make good use of the combination of billing intervals with one-time invoices, which allows us to have regular clients with monthly or semi-annual fees, while still being able to issue an “over the counter” invoice for special services and Customs charges.

Inconvénients :

We imported a lot of different pricing combinations and we needed to find an optimal way on how to manage all that.

Utilisateur vérifié
Business Consultant (Slovénie)
Utilisateur LinkedIn vérifié
Équipements publics, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Rating and Billing Engine for Utility Companies

5,0 il y a 2 ans

Commentaires : We have a part of our customers in Monetization, where we rate their consumption and apply other fees. We prepare invoices for printing through a configurable template in Monetization, then export them to an FTP location. Automating the meter-data feed with CSV files saved us a lot of time. Our customers also use the Monetization self-care portal to view bills and meter-read history.

Avantages :

I like that we can use Tridens Monetization as a centralized solution for multiple services. We can define different billing cycles for our customers, based on the service they are using. We configured the data mapper in Monetization to receive our meter read data via CSV files, which work great out of the box.

Inconvénients :

We are happy with the responsiveness of the team. We had to learn how to use Monetization, but the team prepared good workshops for us.

Sebastijan
System Engineer (Slovénie)
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Monetizing Information Security Services

5,0 l’année dernière

Commentaires : We provide information security related services to both commercial and non-commercial clients.
Our catalogue consists mainly of one-time and recurring payments, with a lot of special-offers for
business clients. In addition to flexible product configurations and billing automation, Tridens
Monetization also comes with a REST API, which opens up new integration options and
consumption-based rating possibilities.

Avantages :

We deal with a lot of business clients where each contract is special in a way, therefore Tridens Monetization’s catalogue flexibility is a very welcome feature. New offers are created on the fly through re-use of existing products.

Inconvénients :

There is room for improvement in some areas of the UI, but most of it is very intuitive. The training workshops we received were very helpful.

Nejc
CEO (Slovénie)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The super platform for agencies to support subscription billing

5,0 il y a 2 ans

Commentaires : Excellent experience!

Avantages :

A robust platform from which my agency handle my customer base with different types of subscriptions and business model. Furthermore, it supports a high level of configuration and seamless integration with various payment gateways; we selected Stripe. I like the UX experience, as well.

Inconvénients :

I think there is nothing I did not like about this software.

ANA
QA (Slovénie)
Télécommunications, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Project Management Monetization Tool

5,0 l’année dernière

Commentaires : The product configurability and versioning options are a very welcome feature which allowed me to omit multiple other tools I was using previously, and saved a lot of manual work. I can create new offers for my clients on-the-fly by bundling together my existing products. I would definetly recommend Monetization.

Avantages :

Monetization has a very robust and easy to use interface for client management and pricing configurations. I’m able to keep track of everything in one solution, and the configurability of the products and plans makes it very easy to maintain a catalogue for our services.

Inconvénients :

There are no specific cons to be noted at this point. I am currently in the process of setting up the financial reporting feature and the team is very helpful.

Marko
ceo (Slovénie)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Innovative subscription and usage-based billing

5,0 il y a 2 ans

Commentaires : Robust and scalable product with a great UX experience. The support team is always there to help you.

Avantages :

Ideal for subscription and usage-based billing with a lot of useful real-time analytics reports.

Inconvénients :

The learning curve might look too steep, but it depends on your experience with subscription and usage-based services.

Réponse de l'équipe de Tridens

il y a 2 ans

Thank you for your review and for being our loyal customer.

Mitja
Owner, Software Engineer (Slovénie)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

An All-Round Solution for Billing Software Services

5,0 il y a 2 ans

Commentaires : We now handle billing and payment collections for our regular clients pretty much automatically, thanks to Tridens Monetization. This process saves a great amount of time and error.

Avantages :

I really enjoy the ability to configure a product catalogue and then onboard new clients with just a few clicks. I also use the invoice-to-email feature a lot, in combination with configurable billing and invoicing jobs.

Inconvénients :

Generally, I never felt like anything was missing, but there was a slight learning curve with more complex features, since our goal was to automate the billing process entirely with some usage-based services as well. The support team was very responsive and happy to help.

Utilisateur vérifié
CEO (Slovénie)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Digital Marketing Service Monetization

5,0 l’année dernière

Commentaires : We offer digital marketing services ranging from weekly, monthly, and one-time fee combinations. Recently we also introduced a usage-based model for customized campaigns. Monetization also keeps track of our financial reports and analytics. The team is very helpful and we were able to cover every use-case up to this point.

Avantages :

Our digital agency provides digital marketing services and Monetization really saves us a lot of time. We are able to set up complex discounting and consumption-based offers, plus there are features for financial reporting and Direct Debit payment transactions export/import.

Inconvénients :

There was a training process involved to be able to use the more complex features, which I believe could have been avoided if the user-interface offered more “wizards” and tips, since the interface is very intuitive on other areas.

Utilisateur vérifié
CEO (Slovénie)
Utilisateur LinkedIn vérifié
E-learning, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Super recurring billing for education services

5,0 il y a 2 ans

Commentaires : It is easy to use, they have an intuitive and modern GUI. I like their support team, as well.

Avantages :

I have been providing education services for business and individuals. It was easy to configure the product offering from one-time fees, recurring fees, promotions to discounts. I am using the payments and automatic dunning process.

Inconvénients :

Dashboard could be configurable. I hope they will add this feature soon!

Utilisateur vérifié
CEO (Slovénie)
Utilisateur LinkedIn vérifié
Développement de programmes, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Billing solution for software engineering services

5,0 il y a 2 ans

Commentaires : I am impressed about this service and i think software really has huge potential.

Avantages :

I really enjoyed that it is easy to use and easy to setup for my use case. Service runs very smoothly without any serious interruptions and most important it is accurate and customizable. Software offers great advantage to integrate with other services through webhooks which perfectly fits into my case. Feature with configurable invoice templates is definitely an advantage over competitors.

Inconvénients :

There are some specifics that would come handy like a bit of improvement on search filters and reports.

Utilisateur vérifié
Marketing Lead (É.-U.)
Utilisateur LinkedIn vérifié
Électronique grand public, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

B2C Subscription Management and Monetization Tool

5,0 l’année dernière

Commentaires : Monetization is a powerful solution capable of covering the entire process, from the customer’s purchase to payment collection. The flexibility of product and discount configurations is very handy and easy to use.

Avantages :

Monetization delivers on providing customized experience per customer segment. Dealing with consumer subscription services we need that flexibility to create targeted offers based on our clientele. The REST API and integrations with multiple payment gateways in Tridens Monetization are very useful for offering a selfcare portal and payment options to the customers.

Inconvénients :

Perhaps adding more payment method options in payment-provider integrations.