Avis clients sur Let's Talk Interactive

En savoir plus sur Let's Talk Interactive

A whole telehealth solution including HIPAA compliant telehealth software, custom hardware, network solutions & web development.

En savoir plus sur Let's Talk Interactive

Avantages :

Non disponible

Inconvénients :

Non disponible

Let's Talk Interactive - Notes

Note moyenne

Facilité d'utilisation
4,8
Service client
4,8
Fonctionnalités
4,8
Rapport qualité-prix
4,7

Probabilité de recommander le produit

9,5/10

Let's Talk Interactive a reçu une note globale de 4,8 étoiles sur 5 d'après 6 avis d'utilisateurs publiés sur Capterra.

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Anna
Director of Education and Training (É.-U.)
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

LTI for training purposes.

5,0 il y a 6 mois

Commentaires : Wonderful!

Avantages :

We love LTI! We provide training to foster parents. We are able to send invites, message participants, send out forms, upload materials and the software is easy to use. We are able to pull detailed reports for every event we host. We host on average around 70 events per month. If we ever do have an issue, the LTI team is extremely responsive and fix the issue within no time. Great customer service!

Inconvénients :

We have not had any issues. Everything has run smoothly for us.

Réponse de l'équipe de Let's Talk Interactive

il y a 6 mois

Thank you so much, Anna. We are thrilled to hear your feedback and that your team continues to have a great experience on our platform.

Steve
CEO (É.-U.)
Hôpitaux et soins de santé, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Telehealth

5,0 il y a 6 mois

Avantages :

Interface with payment prior to connect with patients

Inconvénients :

Everything else looks good and it's good concept

Réponse de l'équipe de Let's Talk Interactive

il y a 6 mois

Thank you so much for sharing your experience, Steve! We value your partnership and are excited to continue to make the experience a positive one for you and your organization.

Jordan
Chief Operations Officer (É.-U.)
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Non-Profit Telehealth Utilization

4,0 il y a 6 mois

Commentaires : The ability to collect copayments digitally before a virtual session begin is a improvement and benefit to our business process. The ability to send files and collect digital signatures, all in one platform is a benefit to our business model.

Avantages :

The features of LTI's platform that are the most user friendly are the video conferencing and scheduling. Implementation was somewhat difficult when it came to customizing forms for file sharing and collecting signatures. I use the reporting feature the most to check on utilization and track productivity through virtual clinical sessions.

Inconvénients :

Integration with out current business process is difficult because of the data requirements for billing. The ability to customize data collection and exports from sessions would be an area of improvement.

Réponse de l'équipe de Let's Talk Interactive

il y a 6 mois

Thank you so much for your review and we appreciate your honest feedback. Let's Talk Interactive is always looking for ways to improve our software offerings and will do everything to ensure our software provides you with a seamless integration into your workflows. As your partner, we will continue to work with your team to meet ALL of your needs.

Crystal
office manager (É.-U.)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Let's talk has been a life saver.

5,0 il y a 6 mois

Avantages :

The software was very user friendly. Was very easy for me to teach my counselors.

Inconvénients :

Other than having some minor issues with using an ipad. I have no complaints about this product.

Réponse de l'équipe de Let's Talk Interactive

il y a 6 mois

Crystal, Thank you for the wonderful review! We truly value you as a customer and thank you for the time you took to do this. In response to the iPad issues you experienced - our support team was able to connect with the users having the issues and resolve this with them. Our system works on any type of device and our 24/7 support team will ensure your providers have all they need to be successful.

Eileen
Program Director, Family Services (É.-U.)
Psychologie, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good software that got us through the roller coaster of covid

5,0 il y a 6 mois

Avantages :

The feature we enjoyed most was the ability to take our forms and give them to LTI to be uploaded into our platform and also to be able to obtain all signatures on our forms virtually.

Inconvénients :

There were some hiccups when integrating from the older version of the platform to a newer one but the staff at LTI were very responsive.

Réponse de l'équipe de Let's Talk Interactive

il y a 6 mois

Thank you for the wonderful review. Our team prides itself on its responsiveness and will ensure your team always has what they need to be successful.

Nona
Director of Telehealth (É.-U.)
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

AHC Telehealth

5,0 il y a 6 mois

Commentaires : Very easy implementation with wonderful product support.

Avantages :

Ease of implementation and product support.

Inconvénients :

No cons have been experienced.

Réponse de l'équipe de Let's Talk Interactive

il y a 6 mois

Thank you so much for sharing your experience, Nona! We're thrilled to hear that your experience has been a positive and productive one. Looking forward to continuing to support your organization.