17 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Avis clients sur Getscreen.me

En savoir plus sur Getscreen.me

Getscreen.me est peut-être l'un des logiciel d'accès à distance les plus simples et les plus pratiques pour l'administration, le support technique et le travail à domicile.

En savoir plus sur Getscreen.me

Avantages :

Support : Their live chat is fast and helpful. Simplicity : Simple enough so anyone can set it up without any issue.

Inconvénients :

It can be a bit slow some days and some grief when supporting Apple macs.

Getscreen.me - Notes

Note moyenne

Facilité d'utilisation
4,8
Service client
4,8
Fonctionnalités
4,8
Rapport qualité-prix
4,9

Probabilité de recommander le produit

9,2/10

Getscreen.me a reçu une note globale de 4,8 étoiles sur 5 d'après 153 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé Getscreen.me ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (153)

Josephine
Enseignant formateur (France)
Enseignement supérieur, 10 000+ employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Getscreen.me , pour résoudre les problèmes réseau

5,0 il y a 10 mois

Avantages :

J'apprécie la facilité à comprendre le fonctionnement du logiciel, et le respect de la vie privée (demande pour rejoindre l'écran au préalable...)

Inconvénients :

Le démarrage pouvait parfois être un peu long.

Mohammed
Mohammed
System Engineer (É.-U.)
Utilisateur LinkedIn vérifié
Production audiovisuelle, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Getscreen.me Top-class Remote Desktop Support Tool, with easy Screen Sharing Solution.

5,0 il y a 2 ans

Commentaires : Robust tool with all the features we use and run them in web browser on any kind of device which makes this tool a stunner. Overall the speed is faster than any remote support software I have used so far.

Avantages :

We use it mainly for remote customers support, with quick support option which is easy to do especially when user have installed their browser add-on. The simplicity of this tool is great easy to use install and with a very clean and easy to navigate UI which allows users easy to complete any support session without much support, and I like I can create a quick link to assist a customer remotely easily. I like the Telegram integration which issues fast support the request takes only 10 secs and ready to join from the Telegram app. I like the embedded option which helps me to place the join module in my website. Easy to share screen with my customers during support sessions. The ability to just send a link and connect remotely to the computer without any installation is great.

Inconvénients :

It's a bit expensive for the small teams, there is need to cut the price which would be a fair option to the small teams. Overall I can't complain anything else is working excellenty.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Mohammed, we're really grateful and appreciate you taking the time to share your rating with us.

Michael
Michael
CEO (R.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

An affordable option to more expensive programs if bought on lifetime or long plans

4,0 il y a 3 ans

Commentaires : We support all our customers with computer problems and also for training and explanations of problems, this saves a massive amount of travel time and keeps our carbon foot print low. We can also respond a lot quicker than waiting for an engineer to be available to attend. We can also do work after hours upgrading or checking backups that would be difficult in person.

Avantages :

The main features I need are easy to deploy quick support that doesn't need a lot of explaining as some customers are not very I.T literate and also unattended to drop in and out of machines whenever required. Getscreen can do both of these easily, although not as elegantly as other tools we have used but it does the job. There is an option for Video and voice chat which looks interesting but have not tried this feature yet as we use a different tool for this but we are going to give it a test drive.

Inconvénients :

It doesn't reconnect on a reboot and does get stuck a few times and needs a refresh which is a bit annoying when busy I would also like it to log sessions but it doesn't do it as well as Zoho. It can be a bit slow some days and some grief when supporting Apple macs

Réponse de l'équipe de Get Screen Software

il y a 3 ans

Hi, Michael! Thank you for taking a moment to share your experience with us! In order not to lose access to your computer after it has been rebooted, you need to install the agent. After that, the program will start automatically.

Michael
Project Scientist (É.-U.)
Recherche, 5 001–10 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

More or less works.

3,0 il y a 4 ans

Commentaires : Fair. If I paid what Teamviewer asks, I would expect it to work like Teamviewer. Since I didn't, I'm not quite sure how to feel about the experience.

Avantages :

Price is great (especially the three year intro price). It works (ish) on linux and is easy to depoly.

Inconvénients :

There seem to be a fair number of bugs. Didn't have the ability to type a "v" (capital or lower case) for a while. Now that seems to be working, but typing in terminal now makes the window shift over with each character typed (and backwards with delete). This causes icons not to line up, so the mouse stops working. Never complete fails, just buginess.

Réponse de l'équipe de Get Screen Software

il y a 4 ans

Hello, Michael. Thank you for the error message when connecting to the Linux operating system. We have made some fixes for your case. It works better now. We are very flexible towards our customers and we are attentive to feedback because we want to provide the best service. Thank you for still with us.

Prodos
Prodos
Chief Instructor (Australie)
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Finally found a remote access app that's easy to use and 100% reliable!

5,0 il y a 4 mois

Commentaires : Couldn't be happier. I've used GetScreen.me a LOT to assist family and friends configure things or fix things on their computers or run updates for them -- including most recently to fix a problem my wife was having with her laptop camera while travelling (which stopped working after a Windows update, surprise, surprise). The "permanent remote access" function has allowed me to access documents on my main computer when I'm out and about on my tablet.

Avantages :

Straightforward to set up from my end and easy for the other party (who needs assistance) to allow the remote connection. Lots of helpful options when remote accessing. Intuitive and nice-looking layout of the various functions. Can choose to hear the other computer's audio or not. Permanent remote access allows me to connect all 4 of my computers and devices no matter where I am. Support responds quickly to questions -- and without "canned" answers. Online instructions and guidelines are well-written and easy to follow.

Inconvénients :

So far, in the few months I've been using GetScreen.me I really haven't found anything I didn't like. I've been too busy thinking "at last, a remote access app that I can use without hassles!"

Samir
IT engineer (Russie)
Services d'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Easiest Remote Access service for me

5,0 il y a 3 ans

Commentaires : This is so far the Easiest Remote Access service we ever used. Absolute time saver for me helping my distributed team and accessing IP Locked applications remotely. It works perfectly and is a very easy to use tool.
It has all the essential options to be able to work remotely even from iOS devices.
The system is very stable and offers good remote image quality.
It doesn't matter if you connect for a few seconds or if you stay much longer. This tool is worth it.
I recommend it to everyone!

Avantages :

Very fast, easy to use, a lot of functions, they develop their service consistently Cloud/Browser based; ✅No complicated setup/settings; ✅Session recording; ✅Great support; ✅Very well developed;

Inconvénients :

Cannot copy and paste files, cannot send folders, only separete files, for now they not have full bramding (cname support)

Darshan
Darshan
Manager India (Inde)
Utilisateur LinkedIn vérifié
Fabrication électrique/électronique, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Remote Desktop Features that Best for Network Administrator in Company and Education Institute

5,0 il y a 4 ans

Commentaires : This is work on major 3 platform without any issue, and all in one solution

Avantages :

This software faster help customer to sort out problem, i recommend strongly to buy this getscreen.me beacuse this have all in one solution , first for personal use , another for network device management and last one is help customer without any major install customer side, and price is most important stuff very very good price with this amazing features

Inconvénients :

i not found any cons yet and it work seems expacted

Luke
PM (Canada)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A fantastic remote desktop / control application

5,0 il y a 2 ans

Commentaires : I've been very happy with my experience so far. It provides more value for the money than the 'well known' competitors.

Avantages :

This is a full featured remote desktop application. It supports permanent links, Windows/Mac/Android/IOS. No client needs to be installed as it can work completely through browser plugins. You can easily record your activities and take screenshots through the app. I find it has more features and is easier to use than a lot of the competitors - and the price is much more attractive.

Inconvénients :

The android app development is a little slow - but still useable.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Luke, we are happy that you find our software useful! Thanks for such fantastic feedback.

Azizah
Azizah
Office Management (Malaisie)
Utilisateur LinkedIn vérifié
Télécommunications, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy software for screen sharing and remote desktop

5,0 il y a 2 ans

Commentaires : We have use it for so long and quite happy with the result.

Avantages :

With Getscreen.me, connecting, accessing, and dispensing remote desktops is easy and quick. Sharing materials with a group of colleagues or clients is made easier with this tool's aid. With a few clicks, I can show my virtual customers my screen.

Inconvénients :

I still need to learn how to start applications without my action whenever I reboot the laptop. Perhaps an automatic start option exists, but I have been unable to locate it.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Azizah, thanks for your review! You can find more about automatic authorization here: https://getscreen.ru/en/docs/dashboard#desktops-card-login The setting is only available for computers with agent software installed

Liga
Project manager (Lettonie)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Best software

5,0 il y a 3 ans

Avantages :

I use Getscreen.me daily to help our customers with their computer issues remotely and there is no better remote desktop app for it. Very easy to use with clean interface that does not cause any questions at all. I have used different softwares before for remote access, and can say with no hesitation, this is the best there is! I highly recommend to purchase this software, you will not look back for a second.

Inconvénients :

I have to understand yet how to launch automatimaticly on Mac computers after restarting it. Maybe there is a feature like autolaunch, but I have not found it.

Réponse de l'équipe de Get Screen Software

il y a 3 ans

Liga, thank you for your positive review of our service! We are happy that you found what you were looking for. As for problems with restarting on Mac - just now we are working on it and will implement this feature soon!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

One of the best screen sharing tool

5,0 il y a 3 ans

Commentaires : I am very happy with this purchase, now this tool is a replacement of other screen sharing tools for us

Avantages :

This software is very powerful and easy to use. no lagging, connection does not lose.

Inconvénients :

Branding is not offered at all level. also very limited team members.

Jesse
DevOps Engineer (Kenya)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best and most preferred software for remote desktop access.

5,0 il y a 2 ans

Commentaires : Overall, it is an incredible and exceptional tool for remote desktop access. It allows me to share screen with colleagues and clients. It is a very nice and interactive tool every company should implement.

Avantages :

Getscreen.me is a well-known application for remote desktop access. It helps me to keep in touch with other colleagues and clients from anywhere anytime. It has a right and easy to learn and understand interface thus making it simple even for new users to easily get started with. It allows me to offer support remotely since it offers technical support capabilities. Also, Getscreen.me is highly accessible from any device and from browser.

Inconvénients :

At the moment i don't have anything negative to mention about it as Getscreen.me meets all my expectations.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Jesse, thank you so much for taking the time to leave us this review!

Stella
Computer Scientist (É.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Stupendous, wondrous and sensational desktop access and screen sharing tool

5,0 il y a 2 ans

Commentaires : This software is the best for screen sharing. I had a great experience when using it. Its simple and fast im establishing a connection with other desktops

Avantages :

Its easy to use to chat with our customers remotely using this tool. Getscreen.me is easy to install and configure. This helps save time and gives motivation to first time users.Its simple to transfer files with this software.Its price is great for it is inexpensive.This software has an easy and clean UI system which allows users easy to complete any support session without much support.Getscreen.me makes it simple to access and control remote desktops.

Inconvénients :

I have been using Getscreen.me for a sometime now and I have not encountered any flaws with i

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Stella, thank you for your feedback, we are delighted that you are using our software!

Hemdan
Information Technology Manager (É.-U.)
Conseil en gestion, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Top-class and Tremendous Desktop Support Tool with Superb Screen Sharing Solution.

5,0 il y a 2 ans

Avantages :

Getscreen.me is really a game changer due to its availability to quickly and easily being able to access your computer and being able to download files from your desktop while remote.Having remote access to the computer one can comfortably work at his or her comfort.Getscreen.me is a vet professional application enabling connection with many users through various events without any problem.

Inconvénients :

So far I can say Getscreen.me is an excellent desktop software therefore I have nothing negative to say about it.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Hemdan, thanks for sharing your rating with us and the community!

Deborah
Account Manager (Espagne)
Construction, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Getscreen.me is an outstanding and unique product for remote connections.

5,0 il y a 2 ans

Avantages :

With the help of Getscreen.me, screen sharing messaging and remote work becomes very easy and straightforward. It supports powerful and excellent features that enables us to have a very effective communication within and outside our organization. It is also a great application for screen sharing recording.

Inconvénients :

There isn't anything that has ever disappointed me while using Getscreen.me for the past 3+ years. It is super easy and straightforward to implement and get started with.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Deborah, thank you so much for taking the time to leave us a positive rating!

Mogire
Accountant (Kenya)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Extremely fabulous and breathtaking Remote Desktop Software.

5,0 il y a 2 ans

Avantages :

Been able to share my desktop screen with my team remotely using Getscreen.me delight me a lot.Again,I can also chat easily with my team using this tool.Likewise,I can access and control remote desktops without any hassles with Getscreen.me.Finally,this tool enables me to support my team remotely hence it's very useful to have it.

Inconvénients :

All features of Getscreen.me are simple to configure and navigate without any limitations and I have no reason whatsoever to have any dislike.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Mogire, thank you for such detailed feedback on the use of our product!

Kelvin
Sales Specialist (Kenya)
Vente au détail, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very effective and advanced remote desktop control software.

5,0 il y a 2 ans

Commentaires : Getscreen.me is an excellent and exceptional tool that enables me to offer support to our customers remotely. It is an amazing and fantastic tool that works very well especially when used for screen sharing purpose.

Avantages :

Getscreen.me is an advanced and very effective remote desktop control software which increases communications. I like the ability to share screen with other colleagues remotely. It is stable and it maintains the company system security for reliable performance. Implementing it is easy and straightforward.

Inconvénients :

At the moment i have not identified anything negative about the application's performance so i lack nothing to dislike about it.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Kelvin, we're really grateful and appreciate you taking the time to share your rating with us.

Kelsey
Accountant (R.-U.)
Administration publique, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A fruitful,wonderful and Godzilla solution for remote desktop access,control and support.

5,0 il y a 2 ans

Commentaires : Getscreen.me is a convenient tool for screen sharing and for remote work monitoring and management.

Avantages :

Getscreen.me has gained popularity as an alternative solution for remote desktop access and control in the market.It's better suited for quick files transfer.It's a reliable tool for remote support hence it's simple and fast to resolve technical problems that our clients and team encounters.

Inconvénients :

Getscreen.me never disappoints as it achieves all it's designed objectives.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Godzilla solution) This review made our day, thanks, Kesley!

Sarah
ICT Manager (Kenya)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Remarkable,surpassing and game-changer solution for remote desktop access.

5,0 il y a 2 ans

Avantages :

I like this tool because it's very reliable and convenient when used for administration and IT management.This tool enahnce instant remote desktops access and control.This tool offers technical support capability.Getscreen.me is a better tool when used for screen sharing purpose.

Inconvénients :

The process of remote desktops connection needs a good internet connectivity hence errors may occur when facing poor internet connectivity.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Sarah, thank you so much for taking the time to leave us a positive rating!

Gladys
Human Resources Manager (Espagne)
Loisirs, voyage et tourisme, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Getscreen.me is an excellent and outstanding solution for sharing screen.

5,0 il y a 2 ans

Avantages :

Getscreen.me supports powerful and excellent features that are very easy to learn and adopt. It is a great and recommendable application for screen sharing and messaging. It can be used in Windows, Linux and in the cloud. It is intuitive and user-friendly.

Inconvénients :

Getscreen.me is the best and easiest application i have ever encountered for screen sharing and messaging. I dislike nothing about it.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Gladys, thank you so much for taking the time to leave us this amazing review!

Peter
IT Administrative Manager (É.-U.)
Recrutement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Amazing,stunning and truly remarkable remote desktop access and control.

5,0 il y a 2 ans

Commentaires : It's simple to record remote connection sessions with Getscreen.me.It's better tool that provides remote support.

Avantages :

I like the ease to monitor and manage administrative tasks remotely with this tool.I like ease to share files with my team using Getscreen.me.Another thing that I like about Getscreen.me is the ease of screen sharing.Finally,I like how I can quickly and easily access and control remote devices with this tool.

Inconvénients :

I find it difficult to make remote desktops connection whenever I have troubles with internet connectivity or rather when offline.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Peter, we're really grateful and appreciate you taking the time to share your rating with us!

Patrick
Finance Director (É.-U.)
Services et installations de loisirs, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent Remote Management Avenue

5,0 il y a 2 ans

Avantages :

Getscreen gives employees the insights and the freedom of using another system of PC remotely through the solid assistance from the developer. Besides, Getscreen is stable and maintains the business system security for reliable performance.

Inconvénients :

Getscreen is an attentive application for concrete remote access and management, and this brings friendly engagement and collaboration.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Patrick, thank you for taking the time to give us your feedback!

Breindel
Recruiting Agent (Kenya)
Recrutement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Working on your screen anywhere anytime.

5,0 il y a 2 ans

Commentaires : For communication, meetings online and not necessarily having physical appearance.

Avantages :

It is on real time notifications alerts this is a good way to save time and ensure all tasks are performed at the right time.Allows sharing of a desktop remotely .Easy to access.

Inconvénients :

Limited number sharing a desk but again it's remotely accessible on Android phones as well no need to share a single screen.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Breindel, thank you so much for your feedback!

Maxwell
IT Business Analyst (Kenya)
Conseil en gestion, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Exceptionally good,pre-eminent,ace and masterful Remote Desktop Software.

5,0 il y a 2 ans

Commentaires : It's simple to monitor and manage our clients and team remote desktop and also solving technical issues effectively.
Enables ease of chatting with our remote clients and team.

Avantages :

I like that Getscreen.me is a user-friendly tool for remote desktop access and control.I like how it's simple and fast to share my desktop screen with others.I also use Getscreen.me to share files with others.It's simple to record remote desktop connection sessions with this tool.

Inconvénients :

Getscreen.me gets laggy at times when having issues with internet connectivity.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Maxwell, thanks so much for sharing your experience with us!

Keegan
Software Developer (Kenya)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A bonzer,exquisite and bewitching remote desktop tool.

5,0 il y a 2 ans

Commentaires : Enables to ease to record video connection sessions effectively.Enables ease to manage remote work effectively.

Avantages :

Getscreen.me is a perfect and simplest tool that enables fast access and control of remote desktops.It's a reliable tool that enables ease to provide quick technical remote support.It's simple to send instant messages to our clients with this tool.

Inconvénients :

It's very difficult to start remote desktop connection sessions when offline or when having unstable network connectivity.

Réponse de l'équipe de Get Screen Software

il y a 2 ans

Keegan, thank you for this feedback, we are pleased that you are using our service