Avis clients sur Activity Messenger

En savoir plus sur Activity Messenger

Un logiciel de marketing par SMS qui permet aux entreprises d'automatiser les rappels de cours, de configurer des annulations et d'envoyer des informations relatives aux programmes.

En savoir plus sur Activity Messenger

Avantages :

SENSITIVE CONTENT] are truly fantastic at responding to requests quickly, and integrating suggestions.

Inconvénients :

There is little to no integration with Amilia's facility rentals.

Activity Messenger - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
5,0
Fonctionnalités
4,8
Rapport qualité-prix
4,8

Probabilité de recommander le produit

9,7/10

Activity Messenger a reçu une note globale de 4,8 étoiles sur 5 d'après 39 avis d'utilisateurs publiés sur Capterra.

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Marie Josee
Coordonnatrice (Canada)
Loisirs, voyage et tourisme, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Très surpris

4,0 il y a 4 mois

Commentaires : Notre expérience globale si on doit donner une note sur 10, ce serait 9, je crois sincèrement que le site est géniale et beaucoup moins coûteux que les autres gros noms... Efficace pour tous que nous souhaitons faire.

Avantages :

- La simplicité de création des formulaires, que des questions soient déjà prêts. -Rapidité du service à la clientèle, honnêtement des gens qui savent de quoi ils parlent et de connaitre réellement nos réalités c'est un charme.

Inconvénients :

-Le côté statique du formulaire, qu'on ne puisse pas déplacer comme on veut les questions. (Exemple, mettre côte à côte) -Parfois, plusieurs manipulation qui pourraient être simplifier.

Alex
Coordinateur de production (Canada)
E-learning, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Langmobile recommande Activity Messenger !

5,0 il y a 11 mois

Commentaires : L'équipe d'Activity Messenger est vraiment à l'écoute de nos besoins et en font une priorité. Déjà, depuis les quelques mois d'utilisation par mon entreprise, j'ai vu plusieurs outils se développer et se perfectionner. Nous avons vraiment le sentiment d'être entre bonnes mains.

Avantages :

Activity Messenger est un outil polyvalent, qui va de la gestion des clients à l'envoi automatisé d'invitation zoom. La plateforme coche toutes les cases pour une entreprise comme la nôtre qui offre des services en ligne à un bon volume de clients. De plus, son intégration facile à notre site web est un gros plus.

Inconvénients :

L'outil d'infolettre n'offre pas pour l'instant une personnalisation aussi flexible que les compétiteurs.

Marc
Directeur général (Canada)
Loisirs, voyage et tourisme, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

une appli à avoir !

5,0 l’année dernière

Commentaires : Une grosse économie de temps et de papier. Nos clients ont été grandement surpris des courriels professionnels que nous leur acheminons et des suivis que nous faisions

Avantages :

Facilité d'utilisation et bon suivi des questionnements face au produit ( disponibilité) Le gros plus de ce produit : est qu'il travail main dans la main avec la plate forme Amilia ( une superbe complémentarité)

Inconvénients :

Certains petits détails concernant des heures d'arrivées et de sorties multiples pour le camp de jour, mais rien de dramatique Sinon très ouvert à l'amélioration des produits avec ce que nous apportons comme suggestions

Andréanne
Directrice générale adjointe (Canada)
Sports, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Très bon service

5,0 il y a 2 ans

Avantages :

Le service à la clientèle est excellent. Ils répondent rapidement aux questions et sont toujours ouverts au suggestions. Ce logiciel répond à nos besoins.

Inconvénients :

Lorsque nous voyons qu'il y a des fonctions qui nous seraient utiles, nous leur en parlons et ils essaient toujours de nous satisfaire. Pour l'instant, je n'ai rien à redire.

Jacqueline
Online Systems & NCCP Manager (Canada)
Sports, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great added benefit if not already using!

5,0 il y a 2 semaines Nouveau

Commentaires : We have had a great experience with Activity Messenger since the first day our clubs started using the waivers and messaging option and a lot of our AGF Clubs have stayed using Activity Messenger.

Avantages :

We like using Activity Messenger for a lot of our form collections, such as waivers, injury reports, nominations, uniforms and so much more. Oh I can't forget [SENSITIVE CONTENT], they are awesome and always go the extra mile to make sure you are getting what you need out of the software.

Inconvénients :

I don't have anything that I don't like about the software, since [SENSITIVE CONTENT] are always there to help improve on what you think you are missing. We just need to use the software more because there are a lot of features that we are not using yet.

Duncan
Manager (Canada)
Services et installations de loisirs, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Bulk email & SMS

5,0 il y a 2 ans

Commentaires : This product allows me to send email and/or SMS messages, saves me money and is significantly easier to use than the competitors. I can create, copy, modify and send newsletters and automated messages in minutes where Constant Contact takes hours. Sending SMS messages opens a whole new world with instant response.

Avantages :

Product is intuitive and simple to use and offers email as well as SMS messaging. I am a past user of Constant Contact, Survey Monkey and GoDaddy marketing email products. Activity Messenger easily wins on creating lists, building templates and cost. Lists are easy to upload, paste and build with extensive filter capacity as well as dual unsubscribe features. Templates are a dream to build. Pricing is based on use and not list size which is a giant saving.

Inconvénients :

Search & filter capabilities of old lists and template would be useful.

Réponse de l'équipe de Activity Messenger

il y a 2 ans

Thank you for the review! We appreciate your business and we are looking forward to keep solving your needs!

Selena
CEO and Founder (Canada)
Gestion de l'enseignement, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A solution for the smaller players

4,0 il y a 5 mois

Commentaires : This product is great and the support is wonderful. I have been nothing but pleased with the rollout of enhancements and the continued effort to make it better unlike some softwares.

Avantages :

It has almost if not all the functionality of programs like Amelia or Jackrabbit but with more flexibility on pricing.

Inconvénients :

It is still in development and at time clunky but the customer service is so fast that it makes up for it tenfold.

Lynda
Property Manager (Canada)
Hôtellerie, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

If you have a CMS - YOU NEED to look at this software

5,0 il y a 2 semaines Nouveau

Commentaires : These guys are amazing! They have an awesome vision, fully support the product. the new features are just BRILLIANT! It's what you get when you work with forward thinking people who have multi layered industry experience.

Avantages :

Activity Messenger is so much more than communication. We chose it because if looked like it would fully support our mobile strategy, we quickly learned it allowed us to do so much more. What is best is it was so easy to set up and start using, my last system took hours and multiple calls with "Specialists", I did this in 20 minutes and only had 2 questions which were answered in minutes.

Inconvénients :

Nothing really, everything in Activity Messenger helped me grow, the only thing I would like to see for my business is just being able to create an invoice would be great, but this is a single use.

Jenni-Lee
Director of Client Services & Human Resources (Canada)
E-learning, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Activity Messenger makes our business possible

5,0 il y a 11 mois

Commentaires : The team at Activity Messenger has been absolutely outstanding and on top of everything. Using Activity messenger for our online classes as simplied the process so much.

Avantages :

I love the fact that the program creates zoom meetings for our programs and that we can set automatic messages to be sent before the class

Inconvénients :

I don't think there is anything I can say that I do not like because Activity messenger is constantly evolving and giving us new features so that we are able to use less applications and have everything in one place.

Casey
Program Manager (É.-U.)
Services et installations de loisirs, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A great alternative to Constant Contact

5,0 il y a 10 mois

Commentaires : Great. No need to look elsewhere. We use Smart Rec by Amilia and it has great synchronization, though it could be better, but it is ever evolving.

Avantages :

Cheaper than other big name software. The company is newer, and smaller. A rep is easily emailed with quick responses often with the answer or an update or added feature to fix or alleviate a problem. There are 3 useful pricing structure tiers great for several different sized organizations or business. It allows you to integrate with Canva.com and Pixel, both of which can be free.

Inconvénients :

The top tier pricing structure has all the best features. When customers reply to a text message I don't get great notifications. I wish they would actually reply to my phone instead.

Tracy
Owner (Canada)
Bureau exécutif, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Staying in contact just got that much easier!

5,0 il y a 6 mois

Commentaires : When we found Activity Messenger they were still in the developing stages of their product. They were so open to diversifying their product to our needs that we fell in love with not just the product but the customer support from the team.
[SENSITIVE CONTENT]
regularly touched base to see how they could improve on the product to help us meet our specific needs as a non profit sports program. As time moved on, we had digital waivers, fundraising initiatives, qwerty codes for easy customer access and so much more!

Avantages :

This software is so affordable. As a non-profit, we are always wanting to be conscious of where we are putting out money. Activity Messenger offered so many features that integrated with other content management and creative software that we saved money by moving our forms, communications and waivers over to Activity Messenger.

Inconvénients :

At this point, I do not have anything to say about negative aspects of the software. There are none!

Sarah
Administrator (Canada)
Sports, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Activity Messenger

5,0 il y a 2 semaines Nouveau

Commentaires : Activity Messenger makes communicating with your customer base a breeze while also making your customer feel like they are getting a communication that was uniquely made for them. It is easy to create and manage class lists.

Avantages :

Easy of use. Ability to use personalized placeholders. Ability to email and SMS simultaneously. Tracking and ability to resend to users who have not opened.

Inconvénients :

A test preview of email with placeholders activated before sending would be nice but isn't essential

Leslie
Owner (É.-U.)
Arts de la scène, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Activity Messenger is quick to set up and easy to use

5,0 il y a 2 semaines Nouveau

Commentaires : I found it so helpful to use for my dance camps

Avantages :

The way I can customize the forms to keep with my branding Automation of messages

Inconvénients :

I'll be excited to see what new features they come up wtih

Bronwen
Marketing & Communications Coordinator (Canada)
Sports, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great Service & Fit for our Business!

4,0 il y a 2 ans

Avantages :

#1 it's integration with Amilia (registration software) and Zoom (for live classes) has saved us hours of time (and tears)! #2 it's Forms and Automation features have allowed us to send out important reminders to sign Liability waivers to our customers. Set it up, and let it run in the background. (Bonus - it stores all signed waivers for you electronically and sends a copy to your customer!). #3 Videos & Photos are hugely important to telling our Story. Activity Messenger allows us to store media files and integrates with our YouTube and Vimeo accounts. All this means creating branded content got a whole lot easier!

Inconvénients :

It'll be nice to have more flexibility with formatting emails.

Olivier
Franchise Owner (Canada)
Loisirs, voyage et tourisme, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A total game changer for us!

5,0 il y a 2 ans

Avantages :

Finally an app geared for sports and recreation . This has simplified and streamlined our communications while reducing administrative time by a lot. Since it also replaces mailchimp, we are actually saving money every month! The features activity messenger offers have become integral parts of our business especially during covid-19. We us it to quickly text/email a class cancellation, and have parents sign online waivers. We also use it to integrate our zoom online classes! If you are in the recreation and sports business, this is a no-brainer!

Inconvénients :

Honestly, I have not found anything yet when I compare to other products out there. This is such an upgrade from mailchimp because it's really geared for sports activities.

Tracey
General Manager (Canada)
Sports, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very happy with Activity Messenger!

5,0 l’année dernière

Commentaires : The biggest problem Activity Messenger has solved for us is electronic waivers. We only had a PDF version before which was very difficult for families. The automated tasks and integration with [SENSITIVE CONTENT HIDDEN] saves me so much time. I also like that I can reach out to [SENSITIVE CONTENT HIDDEN] if I have any issues, questions or feature suggestions and they respond right away.

Avantages :

We started using Activity Messenger for the ability to send our waivers electronically to our members. We had been looking for a way to do this, and having it link directly to [SENSITIVE CONTENT HIDDEN]is incredibly helpful. It is so much easier now to get waivers back quickly from families. We now love it for even more features; we can have our COVID daily questionnaires automatically sent to participants before their program by text, email or both; we set up automatic reminders for the start of programs; we have automatic happy birthday emails sent out to every member; and we can send and receive texts from families for immediate communications. Activity Messenger has made communicating with our members so much easier!

Inconvénients :

Right now, would just like a better way to view 2-way communications via text with members and receive notifications when we receive a text from a member. Would also like to be able to add more than one program to the automated tasks.

Melanie
Vice-President, Board of Directors (Canada)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Useful and user-friendly

4,0 il y a 2 ans

Commentaires : As mentioned earlier, I would highly recommend this software. It is VERY easy to use (there are even reminders to save after making changes) and [SENSITIVE CONTENT HIDDEN] is always willing to help and is extremely responsive. It has moved us from administratively paper based, to virtual, very rapidly and during a time when it was extremely necessary. The fact that it has a direct link to Amelia is fantastic.

Avantages :

This software is extremely user friendly and very well suited for the administration of our gymnastics club. With the ever changing COVID-19 policies and procedures at the moment, Activity Messenger has has been invaluable due to it's ease of use, adaptability and low cost.

Inconvénients :

While using this software there have been times where we were looking for a function that was not currently included in the program. We contacted [SENSITIVE CONTENT HIDDEN] and every time he was either able to help us find the solution, or he very quickly created a solution.

Kimberly
Executive Director (Canada)
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Value for product and user friendly!

5,0 il y a 2 ans

Commentaires : It has been great. Service and response times have been terrific!
[SENSITIVE CONTENT HIDDEN] has been great to work with and we were up and running in no time.

Avantages :

This product has been a great addition to helping us organize our waivers. We have been looking for a system that will help mitigate storage as well as the amount of staffing hours being utilized to try to organize and collect waivers. This system is fast and efficient and user friendly for the customer. The price was a great selling point for the amount of forms we collected a year with out breaking the budget. Happy we found a Canadian company as well that understood compliance!

Inconvénients :

As it is a fairly new product, they have been open and receptive to ideas and suggestions from us for increased performance from the admin side. And work hard to find solutions that benefit all users of this app.

Tara
Administration Assistant (Virtual) (Canada)
Sports, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Highly recommend

5,0 il y a 6 mois

Commentaires : Overall I find this product fantastic! I use it daily and I am always discovering new features that it offers. I also really like how easy it is to use and that you can customize it to suit your specific needs.

Avantages :

The pros of this software are that it is easy to use, extremely customizable and compliments any other software/websites you are using. I also enjoy the communication component as I find you can really connect with you clients using Activity Messenger.

Inconvénients :

The only con would be that for someone who is not tech-savvy the learning curve may be a bit longer however it is very easy to use once they learn the software and the functions available.

Nathan
Safety Officer (Canada)
Sports, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Gymnastics BC Review of Activity Messenger

5,0 il y a 12 mois

Commentaires : It has been very positive. We are slowly transitioning form other platforms and making sure that our community is still receiving the support they need in the process. We are genuinely excited to continue exploring this partnership.

Avantages :

The adaptability of the form system allows us to manage registration information, convert legal documents to online formats, and to manage all of the completed documents in a database. With this system also facilitating an excel export function, it made Activity Messenger very appealing to use as a tool that takes in data that we need to safely store, analyze, and access in the future.

Inconvénients :

There are some gaps with specific features (e.g., specific question options on forms or features on the communication settings). However, [SENSITIVE CONTENT] have been extremely prompt, understanding and excited to help fill in the gaps. They have already addressed 8-10 specific gaps that we have experienced and developed features that were exactly what we were looking for.

Selina
Coordinator (Canada)
Sports, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Activity Messenger

5,0 il y a 2 semaines Nouveau

Commentaires : Activity Messenger has allowed me and the team to stay organized by creating 3 different sections for each of the regions we are coordinating. It also simplifies the task when we are recruiting as our applicants fill out the forms according to their region and book their interviews based on the days and times we added on the calendar. Being able to communicate with the coaches and applicants through text message and email is also an aspect that was well thought out and is used often when communicating with them.

Avantages :

The way of communication and ease of scheduling interviews.

Inconvénients :

When we would like to permanently edit a workers information (phone number or email), we end up with the same employee twice.

Chelsea
Recreation Supervisor (É.-U.)
Services et installations de loisirs, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Recreation Dept Uses AM

4,0 l’année dernière

Commentaires : They've been very responsive to requests & helpful when we can't get things done. They are also very upfront (in a good way) about what limitations that they have.

Avantages :

The best feature hands down is the scheduling option for messages. You can set up a message to go out before you have the registration completed. It auto pulls the registration list & sends to those people.

Inconvénients :

There is little to no integration with Amilia's facility rentals. If we could automate emailing to people who've booked with us (confirmation, details about the facility, a review prompt, etc) that would be amazing!

Jacqui
Senior Customer Service & User Experience Representative (Canada)
Services et installations de loisirs, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Fantastic, Best Customer Support

4,0 il y a 5 mois

Avantages :

Easy to use, once you know how. Again, Customer Support has been invaluable.

Inconvénients :

It is difficult to find answers/solutions using the online Help Support Inventory. I just bypass it now and reach out to Customer Support.

Tessa
Performing Arts Coordinator (Canada)
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Exceptional Customer Service

5,0 l’année dernière

Commentaires : Excellent

Avantages :

[SENSITIVE CONTENT] are truly fantastic at responding to requests quickly, and integrating suggestions. They managed to set up countless edits for our team in a matter of days during a particularly busy time at our company. I would highly recommend Activity Messenger to anyone. It has a user-friendly interface and effective integration to Amilia.

Inconvénients :

Honestly, there is no aspect of Activity Messenger I don't enjoy. Any suggestions you have about changes are well received by the team!

Sebastien
Vice-President (Canada)
Gestion d'organisme à but non lucratif, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Excellent Product to integrate Amilia & Zoom

5,0 il y a 2 ans

Commentaires : This application save us hundreds of hours to communicate the Zoom link to the participants and manage multiple zoom accounts. Once the setup is done its a no touch application. The technical support is awesome and listen to the organization needs.

Avantages :

Integration very easy for both Amilia and Zoom Daily morning activity email recap Automatic Amilia participants synchronization before emailing Zoom meetings Ability for participants to receive their Zoom link 1 hr before the event in an automated way. Ability to reschedule a zoom meeting with another account/presenter before the robot send the zoom link. Blazing fast technical support

Inconvénients :

Relatively new application, so there is still a few minors bugs, the technical support correct them in a blazing fast way. Most of the time, the bug is corrected the same day or next business day.