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Note moyenne

  • Note globale
    4,7 /5
  • Facilité d'utilisation
    4,5 /5
  • Service client
    4,9 /5

En savoir plus sur Range

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En savoir plus sur Range

33 avis affichés

Andrew S.
Director of Innovation and Experience Strategy
Logiciels, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 18/03/2020

"The easiest way to support agile, remote work and workers"

Commentaires: The company itself is great. I appreciate the outreach and support that we've gotten so far. And as I mentioned above, it streamlines a lot of the very manual check-in processes that we used to use. Adoption is growing exponentially, which feels like an overall success for me.

Avantages: We're an incredibly distributed team. Over 50 people spread across three continents and a dozen different sites. Range helps me set shared objectives for my team and then gives me a view of what people are working on. I love that it ties updates to goals, and that it surfaces blockers and concerns in an easily digestible way. The additional questions that create trust and shared understanding are icing on the cake.

Inconvénients: It's very G-Suite centered. That worked well at my previous company where we were deeply embedded within the Google ecosystem. It's a bit more challenging in a Microsoft tools world (Office, Sharepoint, Outlook). Not impossible, but it does require a bit more work.

Réponse de l'éditeur

envoyé par Range le 20/03/2020

Thanks so much for the feedback Andrew - we've got more integrations underway, so stay tuned.

  • Source de l'avis 
  • Publié le 18/03/2020
Franz P.
CTO
Internet, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 13/04/2020

"Nice Approach to OKR's"

Commentaires: Great,
Customer service on point and the help articles keep it KISS oriented.

Avantages: I think the way it's organized. It's pretty clear where to get things done. At the end of the day you've got to understand the OKR philosophy to make any of these OKR saas offerings to make sense.
If you do understand OKR then range really flows as an organic extension of that philosophy.
I love the meeting features and especially the 1:1 s as well
The culture feature is something I have always looked for from fan OKR solution and Range nails it both with emojis and and org questions to foster a winning culture even if your team is remote.

Inconvénients: Some of the integrations require webhooks which may be totally necessary but do reduce my user experience a bit.

Réponse de l'éditeur

envoyé par Range le 14/04/2020

Franz, thank you so much for your very thoughtful review and feedback of Range. Lots of encouragement for the team.

If ever you're up for connecting to share more of yours and your team's experience with Range I would love to chat!

  • Source de l'avis 
  • Publié le 13/04/2020
Norton K.
Engineering Director
Automatisation industrielle, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 07/04/2020

"Sets up my day"

Commentaires: I have enjoyed the experience so far. Looking forward to adding more people as well

Avantages: I like that it forces me each day to think about what is most important for me to do

Inconvénients: It can be difficult sometimes to navigate the software

Réponse de l'éditeur

envoyé par Range le 09/04/2020

Thank you for sharing your feedback with us! Excited to read that it's helping you prioritize.

We're always making updates to Range, so hopefully navigation gets even easier soon.

Would love to connect and learn more about your experience with Range if ever you have some time.

  • Source de l'avis 
  • Publié le 07/04/2020
Philip K.
Solutions Team Lead
Médias en ligne, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 15/05/2020

"Range is the tool we were missing!"

Commentaires: Overall, it's been really incredible. We've gone from boring, under-utilized, lacking stand-ups in Slack to using a tool multiple times a day. We're engaging with each other and appreciating our peers. It's been fantastic!

Avantages: The product is incredibly easy to use, and my team members have really jumped right in. It's a really clean, useful, fun way to collaborate with each other. Range provides an intelligent way to perform our daily stand-ups. The Range team has been awesome to engage with, and was open to hear my feedback and ideas.
It's hard to say what I like most, as it is such a huge improvement over the other tools we tried to use before. All in all, the best aspects are the development of team culture and progress of cohesion and collaboration which Range encourages.

Inconvénients: This is hard, because the developers and designers have done an excellent job with this product. One thing is that we work across time zones as well as weekends. My team members who work on Saturday receive the Monday check-in question "How was your weekend?".

Réponse de l'éditeur

envoyé par Range le 19/05/2020

Hi, Philip. Thank you so much for this great feedback! We're really happy to hear that you're enjoying Range so much and that it is providing real value for your team.

Would love to connect and learn more about your experience with Range so far if you can find the time.

  • Source de l'avis 
  • Publié le 15/05/2020
Adam O.
Director, Platform Engineering
E-learning, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/05/2020

"Range is the easiest way to stay in sync with your remote team"

Avantages: It was dead simple to set up and the Slack integration made it an immediate natural extension of our team's daily workflow!

Inconvénients: The UX of Objectives is difficult to navigate and we are still finding new easter eggs hidden as we explore it more. I'm really interested in using Objectives as a lightweight replacement for tools like TeamGantt but it's not _quite_ there yet.

Réponse de l'éditeur

envoyé par Range le 27/05/2020

Really appreciate your feedback in this review, Adam. Thank you!

Would be great to connect and hear any more feedback you might have and see how we can continue improving Range for you and your team.

  • Source de l'avis 
  • Publié le 22/05/2020
Alex L.
Software Engineer
Immobilier, 10 000+ employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 18/03/2020

"Ruthless Efficiency Making Way For Human Connection"

Commentaires: Amazing. It enhanced our stand ups and team dynamic. I think it really helped our team get to know each other outside of team events and had us interacting as people daily, instead of cogs in a corporate machine. Although, I think this requires a pretty healthy environment for it to work; stand ups are about honesty and if the work environment is tense due to team members disliking each other, or a manager who micro-manages and is doing everyone's job for them, this can quickly become a tool of tyranny.

Avantages: The daily personal question. It, in drastic hyperbole, humanizes your team mates since I feel like sometimes people see each other as not even though we give it our best go. This happening daily was a good reinforcer of that.

Inconvénients: I think sometimes the integrations with GitHub, JIRA, and Google Calendar give questionable suggestions. If you say, forget to put an update sometimes it'll give you suggestions from the week, but a few times due to shenanigans I sometimes get suggestions from months ago.

Réponse de l'éditeur

envoyé par Range le 25/03/2020

So happy to learn about the improvements Range has been able to help you and your team make.

Thank you, Alex, for taking the time to share your very thoughtful feedback!

As we continue to develop Range, please do continue letting us know where we can improve.

  • Source de l'avis 
  • Publié le 18/03/2020
Noel S.
Sr Business Development
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 18/05/2020

"Business productivity"

Commentaires: Provided me with better management visibility over my achievements, task list, and plans; allowed for heightened collaboration on our work lists and projects

Avantages: Am not the most organized person so am always on the lookout for in integrated tool that my team may also use and collaborate on. Range is the first solution that meets my needs after nearly 30 years of working.

Inconvénients: Online tutorials based on functions would be of great help to newbies

Réponse de l'éditeur

envoyé par Range le 08/06/2020

Thank you, Noel, for sharing this feedback. Really happy to hear that you're finding value and real benefits in using Range. And we'll be working on tutorials!

  • Source de l'avis 
  • Publié le 18/05/2020
Ben W.
Head of Engineering
Services financiers, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 18/03/2020

"A daily drumbeat for my team"

Commentaires: Range has made my team feel less lonely, and it's allowed me to understand the individuals on it better. By helping to establish a communicative process, it made transitioning to being a remote team easier. It's well designed and easy to use. Not every team member feels comfortable answering its emotional questions, and not everything is perfect for our use, but I'm very glad it's become a daily part of our routine.

Avantages: Range makes it incredibly easy to stay on top of what my team is doing - and what they're feeling. Particularly during the remote coronavirus lockdown, this has become invaluable. It's a simple way to help everyone understand what's going on across the team.

Inconvénients: The meeting feature is good, but not quite right for us. We ended up customizing the idea and running it out of a Google Doc for a little more flexibility. I'd love to see more customization here.

Réponse de l'éditeur

envoyé par Range le 25/03/2020

Thank you, Ben, for your feedback. It's great to hear that you are getting real value from Range and that it's helping you all during this time.

And we're continuing to look at how we can improve all of our features, so thanks for the feedback on meetings!

  • Source de l'avis 
  • Publié le 18/03/2020
Utilisateur vérifié
Engineering Manager
Administration publique, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/03/2020

"Clean and awesome UI for powering Max efficiency"

Commentaires: Our team saves so much time from daily stand ups, half hour for each member * 8, 4 hr a day dev time back to our hands! that's huge improvement if you are looking to have more efficient communications!

Avantages: UI is very easy to use and super cool workflows and takes mins to adopt. Great integrations with calendar, JIRA, Github and slacks, drag and drop to populate very detailed status updates.

Inconvénients: Some of the settings are little bit hidden, rarely we need to remove a user, so it can use some improvements.

Réponse de l'éditeur

envoyé par Range le 29/03/2020

Thanks so much for sharing this feedback! Really glad you're liking Range and that it's providing real value to your team.

If you're up for sharing additional feedback with us, I'd love to chat.

  • Source de l'avis 
  • Publié le 23/03/2020
Calvin P.
SWE
Logiciels, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    3 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 29/05/2020

"Best tool for (remote) stand-ups"

Commentaires: Minimize meeting time, Range is a great tool to replace the daily stand-up meetings. Integration with Google Calendar is a big plus. The additional questions (team building, leadership, etc) are great. It helps remote teams to know each other better and initiate conversations on some watercooler.

Avantages: This is the best tool for daily standup replacements. If there is no need for a face-to-face standup, Range does a good job of giving transparency to what everyone is doing.

Inconvénients: The "objective" and progress tracking could have been better. Using hashtags works but quite inconvenient, and it gets messy when there are multiple objectives.

Réponse de l'éditeur

envoyé par Range le 02/06/2020

Thanks for sharing your feedback on Range with us! Please do continue to let us know how we can keep improving things.

  • Source de l'avis 
  • Publié le 29/05/2020
Daniela L.
Product Designer
Eau/gaz/électricité, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 18/03/2020

"A happy user of Range"

Commentaires: Very happy to have Range in my working process.

Avantages: It solves all the problems of daily stand-up. It's easy to track the history, interact with colleagues, and give me reminders for future tasks.

Inconvénients: I use Range as my first step in my daily work and I write down my daily check-in with it. The only thing I would like to complain is I have to click the "daily check-in" in the menu rather than the screen pops up in my view at the first stage.

Réponse de l'éditeur

envoyé par Range le 25/03/2020

Hi, Daniela! We wanted to say thank you for using Range and for taking the time to share your feedback here.

We will continue making improvements Range, so please continue to let us know if there are improvements you would like to see.

  • Source de l'avis 
  • Publié le 18/03/2020
Tom P.
Business Development Representative
Logiciels, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 18/03/2020

"Helps keep everyone in the loop!"

Commentaires: Overall have a very good experience and use it every day. Recommend for companies that have a lot of remote workers.

Avantages: - The ability to get an overview on what everyone is doing
- being able to run meetings and take notes effectively
- lets you prioritize your day as you are doing your checkin

Inconvénients: - the notes and topics section when doing a meeting can be a little confusing. We edit the topic, but it wont save it as a note unless you add a note. I find that extra step unnecessary and it could be more streamlined.

Réponse de l'éditeur

envoyé par Range le 25/03/2020

Thank you, Tom, for sharing your feedback with us (especially for the note on meetings).

  • Source de l'avis 
  • Publié le 18/03/2020
Pattie R.
Principal UX Developer
Services d'information, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 19/03/2020

"I like using it, not sure I would pay for it"

Commentaires: I love the questions and I talk about them with my colleagues who don't use Range often.

Avantages: - the reminders to use it
- the integration with google calendar (I used to have to reference several tabs to build these lists)
- the team question every day

Inconvénients: - don't understand the meeting function so well, I think a better understanding of how I could use it would help
- it creates less friction to a task my team would do anyway but I'm not sure the slight reduction in friction is worth paying for

Réponse de l'éditeur

envoyé par Range le 20/03/2020

Thanks very much for the feedback. We have some updated information about best practices running meetings, on Help Center, but will look to develop more walk throughs so you can understand how to make the most of the meetings feature. We'd also be able to happy to walk you though it through it if you connect with us through the Intercom customer support channel.

  • Source de l'avis 
  • Publié le 19/03/2020
Kevin E.
Marketing Associate
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 18/03/2020

"Don't know what I'd do without you!"

Avantages: Range is awesome. They're frequently adding new features, the design and functionality is extremely intuitive, and they have outstanding customer service. They're always looking for what users want to see in their product, and it's clear they're listening.

Inconvénients: Some of the integrations could be build out even deeper.

Réponse de l'éditeur

envoyé par Range le 25/03/2020

Thank you, Kevin, for your feedback and support!

  • Source de l'avis 
  • Publié le 18/03/2020
Chris M.
Business and team lead for Firefox Guardian VPN
Internet, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 19/03/2020

"Range review"

Avantages: Questions about getting to know your team

Inconvénients: I get logged out randomly and Slack can be kind of noisy with the integration. It will ping you directly and also ping channels.

Réponse de l'éditeur

envoyé par Range le 29/03/2020

Thanks for your feedback, Chris! Really glad you're enjoying the culture and team-building questions.

And thank you for using Range!

  • Source de l'avis 
  • Publié le 19/03/2020